Shining Stars Nursery & Pre-School

Poolbrook Centre, Bluebell Close, Malvern WR14 3SW
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9.9 74 Reviews
  • Shining Stars Nursery & Pre-School, Malvern
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Shazia Begum
  • Privately Owned

Person in Charge

  • Shazia Begum (Director)

Number of Childcare Staff

  • 15

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Our fees vary depending on the sessions. We offer 5 hours sessions for £41, 6 hour sessions for £46.50 and full day rate of £70. Extra hour rates are from £9 and lunch/tea £3.50. Please contact the Nursery for further information.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas break

Parking

  • Car park on site.

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Shining Stars Nursery & Pre-School Reviews (74)

9.9

Shining Stars Nursery & Pre-School has a Review Score of 9.9 (9.944) out of 10, based on 23 reviews in the last 2 years.
Over all time Shining Stars Nursery & Pre-School has 74 reviews.

Overall Experience
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Reviewer Connection to Shining Stars Nursery & Pre-School
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Total of 74, showing 61-74
Review from Natalie B (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great with children! They do so much. My little girl has been there since she was about 8 months old, now coming 3. Staff are always friendly and helpful. Can't thank them enough for how well they look after the children. Fresh meals cooked at the nursery too, which are great as my little girl loves
her food.
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Review from Jo (Mother of Child) published on 10 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found this wonderful place after chatting to some other mums and decided that it was where I wanted my child to go. My child loves going here and has learned so much in such a short time. The staff are fabulous, very friendly and you can tell they really care about the children. I think the communication
from staff on how your child is getting on is great too via baby days. I would highly recommend Shining Stars Nursery to other parents. The nursery has so much to offer and I like the fact they have woods at the back of the nursery forest school.
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Review from Rhoanna P (Sister of Child) published on 7 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole team of staff at this setting are brilliant, they care about each and every child and work together to provide a paramount approach for learning, care and development. They ensure the children have thriving activities to complete throughout the day. The new management is fabulous and ensures
they have time to create bonds with children and with the staff and provide continuous professional development opportunities for their staff to learn/refresh/develop skills. Meals are cooked every day by the nursery cook who is wonderful and ensures children eat a healthy and wide variety of healthy homecooked meals.
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Review from Sarah C (Mother of Child) published on 10 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has been attending Brighter Futures Nursery since the end of April 2018. My son has very challenging behaviour and needs one to one support at all times. The nursery staff have been very supportive to me and my son, very understanding, very patient and very helpful. My son has a great bond with
his one to one also. She's always happy, patient and very understanding towards my son's needs.
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Review from Caroline L (Mother of Child) published on 9 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing Brighter Futures Nursery was an easy decision for me to make. It instantly feels like home, with warm and friendly, welcoming staff, who always smile and say hello and in a completely unique environment. I knew our little girl would enjoy being here - she loves it. Our little one is 18 months
and has settled in well. She loves exploring all the things on offer from messy play to the outdoors area. She really enjoys the sand pit and the jumping castle at end of term. Highly recommend this nursery to anyone.
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Review from Emily A (Mother of Child) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter goes to Brighter Futures Nursery. She’s in the baby room with a certain member of staff and she is fantastic. She is so supportive, and has been amazing at getting my daughter to come out of her shell bit by bit. All the staff here are warm, welcoming and so friendly. They have a range of
different activities, they also have access to a sensory room and are brilliant when it comes to communicating with the parents. I’m going to start sending my youngest daughter there soon. I would definitely recommend this nursery to anyone, cannot fault it.
Reply from Shazia Begum at Shining Stars Nursery & Pre-School
Hi Emily,
Thank you for taking time and sharing your experience at Brighter Futures Nursery and Preschool, we are extremely proud to hear you are happy. If there is anything further we can help…read more
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Review from Robert A (Father of Child) published on 4 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Brighter Futures Nursery as we felt the Staff were instantly warm and friendly and our son felt right at home and relaxed straight away.
He is thriving at the nursery and sincerely enjoys his time there.
I would highly recommend Brighter Futures to any parent.
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Review from Alana R (Mother of Child) published on 3 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends this nursery and we are blown away at the level of care and activities provided. The staff are extremely caring and amazingly friendly. I have no hesitation of recommending this nursery to anyone.
Reply from Shazia Begum at Shining Stars Nursery & Pre-School
Thank you for your kind review. We are very pleased to hear you are happy with the service we provide. Please do not hesitate to ask for any help you may need.
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Review from Sophie P (Mother of Child) published on 11 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery all staff are so friendly and amazing with the children. They have helped my daughter loads and she loves it there, I also know of someone else they have helped a lot too. Very happy with my daughter being here.
Reply from Shazia Begum at Shining Stars Nursery & Pre-School
Thank you for your kind review, we are very happy to hear your response, and look forward to continuing to support your child’s development.

We look forward to seeing you soon!

The Brighter…read more
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Review from Hollie B (Mother of Child) published on 18 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has just started to attend this nursery in the last month, and he thoroughly enjoys himself, he has a great day and gets really excited to go to nursery in the mornings which as a parent is what you like to see in your child. The staff are all lovely, helpful and welcoming which helps to create
a great atmosphere and are always there to tell me about my son's day. Would recommend this nursery to any friend and stranger and really glad my son has a great time here!
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Review from Tracey T (Mother of Child) published on 4 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends this nursery and I can say we are totally happy with it. The staff, management and the owner, who I've also met, are very welcoming and professional. Total satisfaction and we have no hesitation in recommending the nursery.
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Review from Tina B (Guardian of Child) published on 16 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my Sons second year and is now in the nursery department. I am confident that when I leave my child, he is receiving great care also his confidence has grown so much. He is learning at a great pace.


The staff are kind caring and understanding throughout the whole playgroup. We are welcomed

with hellos and goodbyes. Each child is made to feel special.


If I were to have more children there would be no doubt of me using Brighter futures.


I have and would recommend them to others always.

Reply from Nicola Turrell, Manager at Shining Stars Nursery & Pre-School
Thank you so much for taking the time to write a review for us. It is a privilege for us to look after your little boy and we are delighted that you are happy with the play, care and learning at…read more
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Review from Trina B (Mother of Child) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent fun filled nursery with high expectations. Staff acknowledge all children entering and leaving e.g. saying hello and goodbye. Staff are very friendly and have an understanding of each child's individual needs. It's amazing to see the development of my child through tapestry online and keeping
track of his progress. This helps me to develop at home as well. Highly recommended this nursery and staff are highly trained and are always interacting with children at all times. Brighter Futures...just says it all. Staff are lovely and thinking of the children's future. The key to learning at it's best with baby snug room to 2s and 3s room and a preschool with own gardens.
Reply from Nicola Turrell, Manager at Shining Stars Nursery & Pre-School
Thank you so much for taking the time to write this review for Brighter Futures, it means so much to know that you are happy with the play, care and learning that your son receives.
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Review from Rosie U (Mother of Child) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old son has attended Brighter Futures since September 2015 and I have been incredibly confident and comfortable leaving him with the exceptional staff there. He is developing and thriving so well and becomes very excited to go to nursery. He tells me excitedly about the day he has had and
tells me the names of the staff he has been with that day. He often tells me about me the things he has done throughout the day, such as reading, colouring, painting, sand, trains, diggers etc. The online platform for seeing pictures of my son and his developmental milestones is fabulous, and the consistent newsletters are a great way to keep up to date with dates and goings on. The staff have always been friendly and welcoming to me and my son, and I know both my son and I could not be happier with Brighter Futures.
Reply from Nicola Turrell, Manager at Shining Stars Nursery & Pre-School
We are so pleased to hear that your son enjoys Brighter Futures and that you are happy with the care and learning he receives with us. This is so important to us and we really appreciate your…read more
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Shining Stars Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Shining Stars Nursery & Pre-School is calculated as follows: ( (252 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 266 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shining Stars Nursery & Pre-School is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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