Brighter Futures

Poolbrook Centre, Bluebell Close, Malvern WR14 3SW

Owner: Brighter Futures

Person in charge: Nicola Turrell (Manager)

Local Authority / Social Services: Worcestershire County Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 44

Age Range: from 0 years 3 months to 11 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays, 2 weeks at Christmas & August

Fees Guide: Please contact nursery

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Brighter Futures has a Review Score of 8.8 (8.758)

The Review Score of 8.8 (maximum of 10) for Brighter Futures is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Brighter Futures in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Brighter Futures is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.841 Points relating to the number of positive Reviews for Brighter Futures is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.8 Target = 0.341

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brighter Futures?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brighter Futures

  • Mother of Child
    2
  • Guardian of Child
    1

This is my Sons second year and is now in the nursery department. I am confident that when I leave my child, he is receiving great care also his confidence has grown so much. He is learning at a great pace.

The staff are kind caring and understanding throughout the whole playgroup. We are welcomed with hellos and goodbyes. Each child is made to feel special.

If I were to have more children there would be no doubt of me using Brighter futures.

I have and would recommend them to others always.

How likely would you be to recommend Brighter Futures? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nicola Turrell, Manager at Brighter Futures responded to this review on 16 Feb 2017:

Thank you so much for taking the time to write a review for us. It is a privilege for us to look after your little boy and we are delighted that you are happy with the play, care and learning at Brighter Futures.

Excellent fun filled nursery with high expectations. Staff acknowledge all children entering and leaving e.g. saying hello and goodbye. Staff are very friendly and have an understanding of each child's individual needs. It's amazing to see the development of my child through tapestry online and keeping track of his progress. This helps me to develop at home as well. Highly recommended this nursery and staff are highly trained and are always interacting with children at all times. Brighter Futures...just says it all. Staff are lovely and thinking of the children's future. The key to learning at it's best with baby snug room to 2s and 3s room and a preschool with own gardens.

How likely would you be to recommend Brighter Futures? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nicola Turrell, Manager at Brighter Futures responded to this review on 07 Feb 2017:

Thank you so much for taking the time to write this review for Brighter Futures, it means so much to know that you are happy with the play, care and learning that your son receives.

My 2-year-old son has attended Brighter Futures since September 2015 and I have been incredibly confident and comfortable leaving him with the exceptional staff there. He is developing and thriving so well and becomes very excited to go to nursery. He tells me excitedly about the day he has had and tells me the names of the staff he has been with that day. He often tells me about me the things he has done throughout the day, such as reading, colouring, painting, sand, trains, diggers etc. The online platform for seeing pictures of my son and his developmental milestones is fabulous, and the consistent newsletters are a great way to keep up to date with dates and goings on. The staff have always been friendly and welcoming to me and my son, and I know both my son and I could not be happier with Brighter Futures.

How likely would you be to recommend Brighter Futures? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nicola Turrell, Manager at Brighter Futures responded to this review on 07 Feb 2017:

We are so pleased to hear that your son enjoys Brighter Futures and that you are happy with the care and learning he receives with us. This is so important to us and we really appreciate your feedback. Thank you so much for taking the time to leave a review of Brighter Futures.

Submit a Review for Brighter Futures

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