Bright Horizons Bickley Day Nursery and Preschool

My daughter started in Bickley in October 2022 and she absolutely loves it. The staff are so good with her and helped her settle in easily. She has become more confident and sociable when outside of nursery. The only downfall I do have, is that there seems to be no exclusion periods for certain illnesses which my daughter tends to catch and then isn't able to come to nursery, but other than that I am very happy and waiting to see if my daughter can up her days, so she does two.

The staff in my son's baby room are amazing. The love and care they show for him is incredible. He loves nursery and has never got upset going, since day one. He has really bonded with his keyworker. I feel like he is very advanced for his age in terms of speaking and I put that down to the nursery. Thank you for all that you do.

The nursery have really helped my daughter flourish. She enjoys every day and has made some lovely friends and has strong relationships with her carers. Most of all, she has fun!

All three of my children have been wonderfully cared for at the nursery. The staff have been so caring. The children have all loved their time at the nursery. We are so grateful to all of the staff there. The management of the nursery is excellent.

My daughter has been at Bright Horizons, Bickley, full time since she was a baby. She is now in toddlers and still loves her teachers. She has learnt so much there and we are encouraged by her progress. The environment is fun and I highly recommend putting your children in the nursery.

Bickley is a wonderful nursery. The staff are happy and friendly and our son feels safe and secure. She has had a wonderful time and learned so much. The nursery is well run and we would recommend it to anyone.

The staff are very welcoming and friendly. The management are proactive. The chef is able to cater for all needs, such as weaning.

A lovely nursery. Very caring staff team. Professional and fun. My daughter attends full-time and loves the nursery. The food there is excellent. My wife and I believe our daughter eats better than we do! They do great activities here and keep the children well engaged.

My second child is about to follow my first into pre-school and I couldn’t be more delighted. My experience across the baby and toddler room offerings has been very positive but the pre-school team bring something special. They are engaged and supportive - understanding the needs and individual personality quirks of each child and nurturing them to reach their full potential as they prepare them for school.

I don’t believe my child has his nappy changed enough. I don’t like that the code for the nursery door is just handed out.

My child attended this nursery for a number of years and during this time it went rapidly downhill. The nursery staff were hard working and engaged in educational activities but it was poorly run with room closures due to staff absence on a regular basis. Updates on children are limited and pictures weekly. I expected more from a big nursery that charges significant fees.

My daughter has attended the nursery since July and every single week there has been a shortage of staff meaning that they have had to close her room (at very short notice), leaving me to make alternative childcare which has not always been possible, or they cannot open at the times they are advertised to be open. The staff sickness and shortages are not Covid related. I work in a school and cannot work from home, so on each occasion, I have had to call my Head Teacher to say that I am having childcare issues. I was advised by the Regional Manager that I didn't have to stay at the nursery and I was welcome to leave if I wasn't happy. This is not true because there are no other nurseries that are local to me. I would not recommend this nursery if you are looking for reliable consistent childcare and their inability to recruit and retain staff is having a detrimental impact on my work and the school I work at.

The staff at Bright Horizons Bickley Day Nursery and Preschool are wonderful and very caring. Our daughter has been attending here since January 2018 and has learnt and developed so much. Our son has also been attending the nursery at Bright Horizons Bickley Day Nursery and Preschool since September 2020 and has settled in very well. A big ‘thank you’ to all the preschool and nursery staff. in particular two members of staff from the preschool room and two members of staff from the baby room.

My little boy has been at Bright Horizons Bickley since February 2019 and we are very happy with the care and he has received. The girls in toddlers have done an amazing job in settling him back into the nursery after the lockdown had finished which made us as parents feel happy and comfortable in leaving him there.

My son is currently in Baby One and all the staff in there have been amazing helping him settle in so well! He’s always happy here, always doing different activities and I can tell how well looked after he is by how happy he is when I pick him up at the end of the day! I only have nice things to say about the staff in his room with how honest and helpful they are!

Our youngest will be joining the nursery next month and I know she'll also been in superb hands.

The teachers of this school are very attentive and engaging. They show a real interest in the children and have always been very informative about how our child has got on during the day. It is evident that our son really enjoys his teachers and friends. Special mention to four staff members who have been very influential on his development and well being at the school!

My little girl absolutely loves coming to 'school', her key workers are absolutely great with her, very patient and hard working. We have been here just over a year and the ladies in Toddler 1 and 2 have been fantastic, from cloth nappies right through potty training. My little girl has developed and built on skills and language. Really great.

Our experience at Bright Horizons Bickley has been excellent. The amount of care and love that the save have shown towards our child is immense. She took quite a bit of time to settle but the staff were extremely patient and helpful in not only making her settle but also helping us parents to 'settle'. With no other family in the UK, we certainly feel like we have found an extended family with Bright Horizons Bickley. Thank you for all the help and the impact you have made on our small family.

The 5-star rating can simply be given just by watching our daughter's excitement and happiness when it's time to go to preschool. I believe over time she has gained so much confidence and really improved her general perception and understanding of various things. Teachers are always willing to listen to your concerns and respond to your child's individual struggles. I feel reassured and calm that during her stay at preschool our daughter gets the best care, support and encouragement.