Nuffy Bear Day Nursery Surbiton

Nuffield Health Surbiton, Simpson Way, Long Ditton, Surbiton KT6 4ER

Nuffy Bear Day Nursery Surbiton, Surbiton, Surrey
Nuffy Bear Day Nursery Surbiton, Surbiton, Surrey
Nuffy Bear Day Nursery Surbiton, Surbiton, Surrey

Nuffy Bear Day Nursery, located in Surbiton, offers first class, flexible care for children aged three months to five years.

The experienced team of childcare professionals have a warm, caring attitude and work closely with parents to ensure all their children’s learning needs are met whilst maintaining a safe and secure environment.

The friendly and secure nursery offers spacious rooms within which the children are able to develop their pre-school skills through a wide range of educational resources and a variety of stimulating and creative activities.

Nuffy Bear in Surbiton offers a variety of extra-curricular activities alongside the nursery day, including: swimming for children aged over three years, Spanish, ballet, ‘Click it’, gymnastics, and Jo Jingles.

Group: Nuffy Bear Day Nurseries

Person in charge: Ria Powel (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 76

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: AM Session, £45, PM Session £44, All Day session £77, Extended All Day Session £80, Early Drop Off £5, Late Pick Up £5

Languages Spoken (other than English): German, Spanish; Castilian, French, Italian, Polish

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Nuffy Bear Day Nursery Surbiton has a Review Score of 9 (8.972)

The Review Score of 9 (maximum of 10) for Nuffy Bear Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Nuffy Bear Day Nursery Surbiton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.314 for Nuffy Bear Day Nursery Surbiton is calculated as follows: ( (68 Excellents x 5) + (70 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 156 Ratings = 4.314

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.658 Points relating to the number of positive Reviews for Nuffy Bear Day Nursery Surbiton is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 10 Reviews ÷ 15.2 Target = 0.658

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nuffy Bear Day Nursery Surbiton?

  • Extremely LIKELY
    8
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nuffy Bear Day Nursery Surbiton

  • Mother of Child
    11
  • Father of Child
    2

Nuffy Bear nursery has continued to grow into a beautiful nursery. My daughter is very happy here. The nursery staff put on such a variety of activities alongside the wider Nuffield Health onsite opportunities including swimming and yoga.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

This nursery is great. My son has attended for 18 months and the new manager has created a happy, vibrant environment which he thrives in. From trips out to friendly, happy and enthusiastic staff to great food and lots of new parental engagement opportunities - it's fab. No nursery is perfect and it's never easy leaving your most precious cargo in someone else's care. But Nuffy Bear make it easier and give us peace of mind as we head off to work every day.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The nursery is full of lovely and friendly staff and the seniors are fully knowledgeable. They concentrate on their development and language when speaking more languages. We are well informed about new events.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

A massive improvement in the leadership from 12 months ago. This, together with the support of the staff, means we have seen real progress in the activities that are offered and the ethos of Nuffy Bear.
Very happy with the relationships that continue to be developed between our kids and the staff.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

We are very happy with the nursery. They appear to work very hard at keeping parents informed and building relationships with the children.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Our daughter has attended Nuffy Bear Surbiton since July 2015. We have found Nuffy to have been an excellent choice. The day to day staff are extremely polite, considerate and caring. The management is very proactive and go beyond the basic Ofsted educational requirements. Children's learning progress, development and performance are closely monitored to ensure compliance with Ofsted requirements and to ensure the children are satisfying their needs. Nuffy also provides a range of extracurricular activities that the children partake in (ballet, computer lessons, drama, etc.), in addition to complimentary swimming lessons.

There are often external excursions arranged to supplement the educational context. Parents are effectively communicated to in relation to day to day and planned activities. Parents also have the ability to influence the running of the nursery via membership to the 'Parents Committee'. The quality and quantity of food is also excellent and is monitored for dietary requirements in accordance with UK best practice.

Our daughter has flourished and loves attending. Under the new manager (since July 2017), Nuffy has improved 100%, I would now recommend it to the most discerning parents.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending Nuffy Bears since he was six months old and is now two and a half. He has loved all of the different rooms he has been in due to the staff who are all fantastic and wonderful with the children. The nursery has a great focus on developing the children through a wide variety of engaging and fun activities. This includes singing sessions, special visitors (this week was a visit from the reptile zoo), IT classes, games and visits to places such as the library, park and local theatre. It is also great to know that my son is getting homemade, delicious and healthy food made by the nursery chef.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The management and staff at Nuffy Bear Day Nursery Surbiton are very approachable and understanding about any issue I raise concerning my son and advice is given when necessary.
Very friendly environment and all staff are happy to help

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Can't recommend Nuffy enough. The staff are always so friendly and welcoming.
I settled in my baby boy last month (10months old) as I was returning to work. The team was so accommodating and understand his and my needs. All went super smooth.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very friendly staff who love the kids and make their day. However outside space is very limited and kids never go on outings.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Poor

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Good

H. McGourty, Social Media Executive at Nuffy Bear Day Nursery Surbiton responded to this review on 28 Sep 2017:

Thank you very much for your review of our Nuffy Bear day nursery. We appreciate your feedback in relation to our staff and are very pleased to hear this. We do though take on board your further comments. Kind regards, ^HM Nuffield Health

Our daughter has been attending nursery since she was 15 months old and always looks forward to going... bouncing up the stairs with a big smile on her face and a spring in her step. She enjoys all the activities: in particular the arts and crafts, singing and dancing, and playing outdoors. The team are very professional, hard working, committed and a pleasure to deal with. They take time to smile and say hello to each child even if they are from a different classroom. The nursery is a bright, fun environment with lots of learning and development aids and provides good home made food. Overall we are very reassured that our daughter is happy and well cared for by a great team of people in a safe, warm and happy nursery.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both my daughters have attended this nursery since the age of one and they absolutely love it! The variety of activities is amazing and they learn so many things that I would not have even thought about at home. The staff are really caring, flexible if you need extra hours occasionally and have a lovely bond with all the children. They get lots of outdoor and messy play and I particularly like the swimming for the older children which is included in the rate, as well as optional other activities such as ballet and ball skills. The hours are good although I would prefer a 7:30 start. I feel this is a very good value nursery with excellent dedicated staff and I will be very sad when my children outgrow it.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

We have been sending our daughter here since she was 10 months, she is now 2.
The staff were helpful with the transition period and with the young babies they provide a written update in a book so that you get a feel for how their day was. These stop as the kids get older, which is understandable as the nursery staff have a lot of chasing around to do! The nursery has recently been refurbished, and although they have a interim manager who I don't see much, the deputy manager and several experienced staff know what they are doing and are very caring towards my daughter - and me!
There is a good garden area which is private from the gym, and it is secure.
Administration wise, it was a bit difficult at first, because my payments and vouchers didn't tally up. This isn't the fault of the staff as its all through a Head Office, and now that they have appointed a few more staff at HQ I am more at ease about payments.
My daughter loves it there and has three good meals, snacks in between and a set nap time. She is developing good social skills and I'm sure the nursery has a lot to do with this, she knows all the staff by name and is happy to go to them.
Yes, it is expensive, as most of my salary goes on fees, but when you work out the food and a worker's hourly rate, and all the activities and facilities, plus the fact this is a business then the cost makes sense. I wish I could pay the nursery staff more for doing a sterling job.

How likely would you be to recommend Nuffy Bear Day Nursery Surbiton? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

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