Day Nurseries Owned by Norfolk House Nursery in West Midlands

As a parent of a four-year-old girl, I've been genuinely delighted with our experience at this nursery. The outdoor space is one of its greatest strengths - it's spacious, engaging, and encourages children to explore and connect with nature every day. My daughter especially loves the forest school sessions, which have helped her grow in confidence, curiosity, and independence. She always comes home excited to share what she's learned.

The meals are another real positive. They're nutritious, varied, and thoughtfully planned, giving me peace of mind that she's eating well and trying new foods in a supportive environment. It's been wonderful to see her develop healthier habits.

What truly sets this nursery apart is the staff. They are consistently friendly, caring, and attentive, creating a warm atmosphere where children feel safe, valued, and eager to learn. Their communication with parents is excellent, and it's clear they genuinely care about each child's wellbeing.

We've had such a positive experience with this nursery. The personal, individual care they give each child really stands out - it's clear they take the time to understand what every child needs. The extra activities are a huge bonus and our child absolutely loves them. There's always a lovely, welcoming atmosphere, and the staff are consistently friendly, approachable, and full of warmth. It's a place where children feel happy and supported, and we're really grateful for the care they provide.

I have had a mixed experience at this nursery and been confused by the how well its rated by others. We have been at this nursery approximately 6 months. The good thing are are loads of activities. Every day there is something new to do. The facilities are nice and the place clean; though the building can be clostrophobic. The management have been there a long time. They are highly attentive and hands-on. They are receptive to talking about any issues you have and make time for you to do this. Despite this there have been things that concern me. There is a very high turnover of staff, compared to two previous settings our child has been in. There is also a high level of agency staff. Every day I go, I see a new face, which is unsettling. There seems an usually high level of issues of biting, hitting (of children and staff) in the preschool.

Norfolk house is a lovely nursery - our son really enjoys his days here - with lots of activities and fun and caring staff! we love to see how he's learning new things, developing his confidence and enjoying good nutritious food!

We feel really lucky to be part of it and wouldn't hesitate to recommend it.

Our two children have been through this nursery and everything about it is consistently excellent. The staff are all nurturing and caring, and there are lots of activities and even day trips for the children to enjoy. The management team are helpful and professional. We thoroughly recommend this nursery.

We couldn't be happier with our experience at NHN Oxford Road. From the first day of nursery, the team made what can often feel like a daunting transition into something smooth, reassuring, and genuinely positive, for both our baby and us as parents.

The staff are incredibly kind, caring, and attentive. It's clear they truly invest in each child's development, taking the time to understand their individual needs, personalities and routines. We've seen such lovely progress in our baby since starting here, both socially and developmentally, which is a real testament to the nurturing environment they provide.

The nursery itself feels warm, welcoming and safe, exactly what you hope for when leaving your child in someone else's care. Communication has been excellent throughout, which has really helped put our minds at ease.

We're so grateful to have found a place where our baby is not only well cared for but genuinely happy. We wholeheartedly would recommend the nursery and thank you so much to all the staff.

Excellent environment in which my child is exceptionally happy and thriving. Sometimes use of the app could be improved and occasionally messaging from parents to all staff is not efficiently delivered on certain developmental issues.

Staff are caring and attentive with minimal agency staff used.

Seems to offer a good mix of learning and fun and encourages friendships to develop between kids.

Thank you Norfolk House Nursery for helping to support and educate our children and playing a vital role in shaping who they become!

The site is always clean and a very good range of foods are given to the children. The range of activities and learning skills are vast and diverse, there is something to suit all. The staff are friendly and always approachable and attentive to every need. Management are fantastic and happy to listen and solve any queries promptly. As a parent I do not feel any nervousness or worry about leaving my child in the care of this nursery. I highly recommend this nursery to all parents wishing to send their children to nursery

We couldn't be happier with Norfolk House Nursery. The staff are truly exceptional -warm, attentive, and genuinely invested in each child's development. Both my son and daughter have attended since they were just 9 months old, and it's been incredible to watch them grow in such a nurturing and supportive environment.

The team goes above and beyond to create a safe, engaging space where children can build confidence, learn new skills, and form strong relationships. Communication with parents is excellent, and it's always reassuring to see how much care and thought goes into each day.

My children have absolutely thrived here, and I'm so grateful for the positive impact Norfolk House has had on their early years. I would highly recommend it to any parent looking for a loving, professional, and inspiring nursery.

The sign of a good nursery? When your toddler talks about it all of the time and can't wait to get there in the morning. My son is now in the toddler room at Norfolk House and he loves it! The staff are so caring and fun, they do a wide range of activities and love to follow the children's interests. He is developing really well and having fun every day.

Our experience with this nursery has been overwhelmingly positive, and we feel confident entrusting the care of both our toddler and baby to such a nurturing environment.

The facilities and outdoor space are a real highlight. The spacious garden offers a fantastic play area where children can explore safely, and the addition of forest school sessions encourages curiosity, independence, and a love for nature from an early age. It's wonderful to see both of our children benefiting from outdoor learning in such a thoughtfully designed space.

In terms of learning and development, the nursery strikes a perfect balance for young children. There is a strong emphasis on sensory play, rhythm time, and interactive activities, all of which are age-appropriate and engaging. These experiences have clearly supported our toddler's confidence and social skills, while also providing our baby with gentle stimulation and early developmental support.

The resources and equipment are varied, high-quality

Norfolk House Nursery has been amazing for my 19 month old. He has developed so much since he joined - he is happy, confident and is speaking well beyond the standard expected for his age. The staff are supportive and genuinely care for the children. The extra curricular activities are thoughtful and enjoyable, offering the children a wide range of opportunities to balance their development.

Amazing staff. They really get to know the children and understand their development needs. My daughter looks forward to going in, and that's all you can ask for as a parent! Management also fantastic and great with communication

Thank you!

My eldest was in the preschool room here and enjoyed it, especially the extra-curricular activities like educational music classes, French and Forest School with Paige. My younger son is at the nursery now and has loved his time in Babies Two and Toddlers. I think the staff team in Babies Two is particularly exceptional but there are excellent staff in Toddlers too, and all the adults are kind and caring. There are lots of engaging activities for the children and staff really make the effort to get to know each child. Overall, I'm really happy with this nursery.

Norfolk House is a wonderful nursery and has provided both my daughter and son a nurturing environment to grow, learn and make long-lasting friendships. The nursery management team are extremely friendly, approachable and make a great effort to get to know each individual child and their families. The activities are extremely varied, family engagement is high, and food is well balanced and nutritious. It will be a sad day when we leave for the last time!

Thanks to an amazing team x

Feel like I don't need to say much other than it is totally brilliant! Our daughter is so well looked after, often for very long days thanks to the extended hours and absolutely thrives attending Norfolk House Nursery! The staff go above and beyond, she eats really well there and particularly enjoys the extra activities of ballet, rhythm time and forest school. She often asks for her favourite members of staff at home and is very chatty about what a great day she's had with her friends. You will have no regrets choosing this nursery, we are so pleased we did, it is first class!