"Norfolk house is a lovely nursery - our son really enjoys his days here - with lots of activities and fun and caring staff! we love to see…"
Read all 120 reviews
63 Places
Location Type
Day Nursery
Norfolk House Nursery - Oxford Road offers childcare and early education to children between three months and four years.
The nursery and its staff have an uncompromising commitment to providing ... Read more
"We've had such a positive experience with this nursery. The personal, individual care they give each child really stands out - it's clear…"
Read all 180 reviews
58 Places
Location Type
Day Nursery
Norfolk House Nursery provides full-time and sessional day care for children aged three months to four-years-old, within a spacious Victorian house, that is situated close to Norfolk House ... Read more
"This nursery is amazing. The extra activities that are available to the children at a small cost are incredible and the monthly health…"
Read all 129 reviews
56 Places
Location Type
Day Nursery
Norfolk House Nursery in Harborne Road, Edgbaston, provides childcare and early years education to children aged from three months to five years in a happy and fun environment.
Situated on the ... Read more
Type of Nursery
Day Nursery
Open all year
Full Day Care
Sessional Day Care
Norfolk House Nursery Reviews in West Midlands (429)
9.9
Norfolk House Nursery has a Group Review Score of 9.9 (9.915) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Norfolk House Nursery must have a Review Score.
from Richard V (Father of Child) published on 20 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
As a parent of a four-year-old girl, I've been genuinely delighted with our experience at this nursery. The outdoor space is one of its greatest strengths - it's spacious, engaging, and encourages children to explore and connect with nature every day. My daughter especially loves the forest school sessions,
which have helped her grow in confidence, curiosity, and independence. She always comes home excited to share what she's learned.
The meals are another real positive. They're nutritious, varied, and thoughtfully planned, giving me peace of mind that she's eating well and trying new foods in a supportive environment. It's been wonderful to see her develop healthier habits.
What truly sets this nursery apart is the staff. They are consistently friendly, caring, and attentive, creating a warm atmosphere where children feel safe, valued, and eager to learn. Their communication with parents is excellent, and it's clear they genuinely care about each child's wellbeing.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your lovely review We're so pleased to hear how much your daughter is enjoying her time with us, especially our outdoor space and Forest School sessions-it's wonderful to see children grow in confidence, curiosity, and independence through these experiences.
We're also delighted that you value our approach to nutrition and mealtimes, as well as the care and dedication of our team. Creating a warm, supportive environment where every child feels safe, valued, and excited to learn is at the heart of everything we do.
Thank you again for your kind words and continued support-it truly means so much to us.
from M N (Mother of Child) published on 20 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We've had such a positive experience with this nursery. The personal, individual care they give each child really stands out - it's clear they take the time to understand what every child needs. The extra activities are a huge bonus and our child absolutely loves them. There's always a lovely, welcoming
atmosphere, and the staff are consistently friendly, approachable, and full of warmth. It's a place where children feel happy and supported, and we're really grateful for the care they provide.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your kind words. We're delighted to hear that you've had such a positive experience with us. Providing personalised care and creating a warm, welcoming environment for every child is at the heart of what we do, so it means a lot to know this has been felt by your family. We're especially pleased that your child is enjoying the extra activities! Thank you again for your support-it truly means so much to our team.
from H W (Mother of Child) published on 7 April 2026
Submitted via Website • Report
Overall Experience3.0 out of 5
I have had a mixed experience at this nursery and been confused by the how well its rated by others. We have been at this nursery approximately 6 months. The good thing are are loads of activities. Every day there is something new to do. The facilities are nice and the place clean; though the building
can be clostrophobic. The management have been there a long time. They are highly attentive and hands-on. They are receptive to talking about any issues you have and make time for you to do this. Despite this there have been things that concern me. There is a very high turnover of staff, compared to two previous settings our child has been in. There is also a high level of agency staff. Every day I go, I see a new face, which is unsettling. There seems an usually high level of issues of biting, hitting (of children and staff) in the preschool.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Harborne RoadWe're pleased you value our activities, facilities, and the support from our management team, as well as the cleanliness of the nursery. While we haven't previously received feedback about the building feeling claustrophobic, we do aim to keep our rooms light, airy, and well-organised, and we encourage all families to attend a showaround beforehand, with additional photos and a 360 view available on our website. With regards recruitment, we prioritise continuity where possible and make every effort to maintain consistency by placing familiar staff within the same rooms, and management will always step in where needed. We acknowledge your concerns regarding behaviour in the preschool room. We take concerns around behaviour seriously and are actively addressing this with clear strategies in place to support the children and promote positive interactions. We value all feedback and remain committed to providing a nurturing, positive environment while continually improving.
from M G (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Norfolk house is a lovely nursery - our son really enjoys his days here - with lots of activities and fun and caring staff! we love to see how he's learning new things, developing his confidence and enjoying good nutritious food!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son enjoys his time with us and that he's developing in confidence and learning new things each day. It's wonderful to know you value the activities, care from our team, and the nutritious food we provide. Your kind words mean a great deal to us.
from Chris L (Father of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Choosing a nursery is a big decision, and we genuinely couldn't have picked better.
Both of our kids have gone here, which says everything. From day one it's felt warm, welcoming and safe. The team really care and take the time to understand each child, which makes such a difference.
They've supported
us at every stage, most recently with potty training, which they handled with real patience and reassurance.
The kids have loads of fun, come home full of stories, and you can see how much their confidence grows.
Communication is great, and you always feel like your child is in safe hands.
It's more than just a nursery, it feels like a proper community.
We feel really lucky to be part of it and wouldn't hesitate to recommend it.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful and heartfelt review. We're delighted to have cared for both of your children and to hear how positive your experience has been from the very beginning. It's lovely to know you feel supported at every stage, especially during important milestones like potty training. Hearing that your children are happy, confident, and come home full of stories means so much to us. Your kind words about our team, communication, and sense of community truly mean a great deal. We're so grateful to have you as part of the Norfolk House family and really appreciate your recommendation.
from A B (Father of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our two children have been through this nursery and everything about it is consistently excellent. The staff are all nurturing and caring, and there are lots of activities and even day trips for the children to enjoy. The management team are helpful and professional. We thoroughly recommend this nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful review. We're delighted to have cared for both of your children and to hear that your experience with us has been consistently positive. Your kind words about our team, activities, and management mean a great deal to us. We truly appreciate your recommendation and are so grateful to have been part of your children's early years journey.
from Nicola G (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We couldn't be happier with our experience at NHN Oxford Road. From the first day of nursery, the team made what can often feel like a daunting transition into something smooth, reassuring, and genuinely positive, for both our baby and us as parents.
The staff are incredibly kind, caring, and attentive.
It's clear they truly invest in each child's development, taking the time to understand their individual needs, personalities and routines. We've seen such lovely progress in our baby since starting here, both socially and developmentally, which is a real testament to the nurturing environment they provide.
The nursery itself feels warm, welcoming and safe, exactly what you hope for when leaving your child in someone else's care. Communication has been excellent throughout, which has really helped put our minds at ease.
We're so grateful to have found a place where our baby is not only well cared for but genuinely happy. We wholeheartedly would recommend the nursery and thank you so much to all the staff.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your wonderful and thoughtful review. We're delighted to hear that your experience with us has been so positive from the very beginning, and that we were able to support such an important transition for your family. It's lovely to know your baby is happy, settled, and making such great progress. Your kind words about our team, environment, and communication truly mean a great deal to us. Thank you for your recommendation - we're so grateful to be part of your child's early years journey.
from M G (Father of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
Excellent environment in which my child is exceptionally happy and thriving. Sometimes use of the app could be improved and occasionally messaging from parents to all staff is not efficiently delivered on certain developmental issues.
Staff are caring and attentive with minimal agency staff used.
Seems to offer a good mix of learning and fun and encourages friendships to develop between kids.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you for your review. We're so pleased to hear your child is happy and thriving, and that you value the caring environment and balance of learning and play we provide. We also appreciate your feedback regarding the app and communication, and will continue to review this to ensure we are providing the best possible experience for our families. Thank you for your support.
from Harveen K (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Both of my children have attended Norfolk House Nursery, so we have been part of the NHN family for 6 years now. It truly is a family, with staff treating children and parents with unconditional care and support.
They have always been so kind and caring towards our children, always going the extra
mile to make our children happy. We have been able to approach staff freely for assistance or guidance and they will always help!
We feel confident sending our children to Norfolk House and we trust they are happy and progressing in this setting. So much so that my now 7 year old always wants to go back and see the staff.
Thank you Norfolk House Nursery for helping to support and educate our children and playing a vital role in shaping who they become!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful and heartfelt review. We're incredibly grateful for your continued trust over the past 6 years and are so proud to be part of your family's journey. It means so much to hear that you feel the sense of care and support we strive to provide, and that both of your children have been happy and thriving with us. Knowing your eldest still wants to come back and visit is truly special. Thank you for your kind words!
from Anisha P (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Son started at this nursery in September 2024 and I can honestly say it was the best decision I ever made. The progress he has made and the young boy that he is developing into is all down to the wonderful staff and environment at Norfolk House Nursery.
The site is always clean and a very good
range of foods are given to the children. The range of activities and learning skills are vast and diverse, there is something to suit all. The staff are friendly and always approachable and attentive to every need. Management are fantastic and happy to listen and solve any queries promptly. As a parent I do not feel any nervousness or worry about leaving my child in the care of this nursery. I highly recommend this nursery to all parents wishing to send their children to nursery
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your fantastic review. We're delighted to hear how happy you are with your son's progress and development since joining us. It's wonderful to know you value the care from our team, the environment we provide, and the range of activities and experiences available. We're especially pleased that you feel reassured and confident leaving your son with us - that means everything. Thank you for your kind recommendation, we truly appreciate your support.
from Monique P (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We couldn't be happier with Norfolk House Nursery. The staff are truly exceptional -warm, attentive, and genuinely invested in each child's development. Both my son and daughter have attended since they were just 9 months old, and it's been incredible to watch them grow in such a nurturing and supportive
environment.
The team goes above and beyond to create a safe, engaging space where children can build confidence, learn new skills, and form strong relationships. Communication with parents is excellent, and it's always reassuring to see how much care and thought goes into each day.
My children have absolutely thrived here, and I'm so grateful for the positive impact Norfolk House has had on their early years. I would highly recommend it to any parent looking for a loving, professional, and inspiring nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful and thoughtful review. We're delighted to hear how both your son and daughter have thrived with us since such an early age, and it's been a pleasure to support them as they grow in confidence and build strong relationships. Your kind words about our team, environment, and communication truly mean a great deal. We're passionate about creating a nurturing and engaging space for every child, and it's so rewarding to know this has had such a positive impact on your family. Thank you again for your recommendation - we're incredibly grateful to be part of your children's learning journey.
from Ruth S (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The sign of a good nursery? When your toddler talks about it all of the time and can't wait to get there in the morning. My son is now in the toddler room at Norfolk House and he loves it! The staff are so caring and fun, they do a wide range of activities and love to follow the children's interests.
He is developing really well and having fun every day.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son enjoys his time with us and that he's so excited to come in each day. It's wonderful to know he's having fun, developing well, and benefiting from the range of activities and care from our team. Your kind words mean a great deal to us.
from Abdallah S (Father of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Our experience with this nursery has been overwhelmingly positive, and we feel confident entrusting the care of both our toddler and baby to such a nurturing environment.
The facilities and outdoor space are a real highlight. The spacious garden offers a fantastic play area where children can explore
safely, and the addition of forest school sessions encourages curiosity, independence, and a love for nature from an early age. It's wonderful to see both of our children benefiting from outdoor learning in such a thoughtfully designed space.
In terms of learning and development, the nursery strikes a perfect balance for young children. There is a strong emphasis on sensory play, rhythm time, and interactive activities, all of which are age-appropriate and engaging. These experiences have clearly supported our toddler's confidence and social skills, while also providing our baby with gentle stimulation and early developmental support.
The resources and equipment are varied, high-quality
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your wonderful review. We're delighted to hear how positive your experience has been and that both your children are thriving in our care. It's lovely to know you value our outdoor spaces, forest school, and the range of activities we provide to support their development. Your kind words truly mean a great deal to our team, and we're so pleased to be part of your family's early years journey.
from Nisha M (Mother of Child) published on 31 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Norfolk House Nursery has been amazing for my 19 month old. He has developed so much since he joined - he is happy, confident and is speaking well beyond the standard expected for his age. The staff are supportive and genuinely care for the children. The extra curricular activities are thoughtful and
enjoyable, offering the children a wide range of opportunities to balance their development.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear how much your son has developed and that he is happy and confident with us. Your kind words about our team and activities mean a great deal, and we're so pleased to be supporting his early development.
from Katherine C (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Amazing staff. They really get to know the children and understand their development needs. My daughter looks forward to going in, and that's all you can ask for as a parent! Management also fantastic and great with communication
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your kind review. We're delighted to hear your daughter looks forward to coming in each day - that really means everything to us.
Your lovely words about our team and management are truly appreciated, and we're so pleased you feel supported with our communication.
from Teresa F (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My daughter goes to the nursery and has settled in so well, the staff go out of there way to know every child (Influding office staff) and parents. The rooms are clean and the children always have lots of fun activities, including forest school which is great to see them outside.
More recently she
has moved up a room and has struggled with this, but the staff took initiative and swapped staff in the room for a particular challenging day. It's things like this that provide so much re assurance as a parent. As a busy working mum, having the extra hours as a safety net are really appreciated,
Thank you!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear your daughter has settled so well and is enjoying the activities, especially forest school.
We really appreciate your kind words about our team, and we're so pleased you felt supported during her room transition. Providing reassurance and flexibility for our families is so important to us, and your feedback truly means a lot. Thank you for trusting us with her care.
from J M (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Norfolk House Oxford Road is a really great nursery. The staff are kind, friendly and hardworking. They do the best they can for the children. The managers are professional, committed, helpful and supportive. Whenever I've had a small issue with anything at the nursery, the managers have responded promptly
and addressed any concerns effectively.
My eldest was in the preschool room here and enjoyed it, especially the extra-curricular activities like educational music classes, French and Forest School with Paige. My younger son is at the nursery now and has loved his time in Babies Two and Toddlers. I think the staff team in Babies Two is particularly exceptional but there are excellent staff in Toddlers too, and all the adults are kind and caring. There are lots of engaging activities for the children and staff really make the effort to get to know each child. Overall, I'm really happy with this nursery.
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your thoughtful review. We're delighted to hear that both of your children have enjoyed their time with us across different rooms.
It's wonderful to know you value the care and dedication of our team, as well as the variety of activities we offer. We're especially pleased that you've felt supported by our management team and that any concerns have been addressed promptly. Your kind words truly mean a great deal to us.
from Katie B (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Norfolk House is a wonderful nursery and has provided both my daughter and son a nurturing environment to grow, learn and make long-lasting friendships. The nursery management team are extremely friendly, approachable and make a great effort to get to know each individual child and their families. The
activities are extremely varied, family engagement is high, and food is well balanced and nutritious. It will be a sad day when we leave for the last time!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Oxford RoadThank you so much for your lovely review. We're delighted to hear that both your daughter and son have enjoyed a nurturing environment with us and built such special friendships.
Your kind words about our team, activities, and family engagement mean a great deal. It's been a pleasure to be part of your family's early years journey.
from Kiran B (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have had 3 children all who have attended NHN over the span of the last 10 years and my last is due to leave very soon and i can say hand on heart i'm going to miss all the staff who have looked after my children like they were there own. NHN is like a family and they truly care about each individual
child catering towards there individual needs. They go above and beyond constantly and i love the fact that staff are always celebrated for their amazing work. NHN has given me peace of mind. Education through play has also played a massive part on ensuring my boys have been ahead at school.
Thanks to an amazing team x
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your heartfelt review and for trusting us with your children over the past 10 years. It truly means the world to us to have been part of your family's journey.
We're so grateful for your kind words about our team and the care we provide. Knowing you've felt that sense of family and peace of mind is incredibly special to us. We will miss you all and wish your family every success for the future.
from Lucy M (Mother of Child) published on 27 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Feel like I don't need to say much other than it is totally brilliant! Our daughter is so well looked after, often for very long days thanks to the extended hours and absolutely thrives attending Norfolk House Nursery! The staff go above and beyond, she eats really well there and particularly enjoys
the extra activities of ballet, rhythm time and forest school. She often asks for her favourite members of staff at home and is very chatty about what a great day she's had with her friends. You will have no regrets choosing this nursery, we are so pleased we did, it is first class!
Reply from Joti Fage, Marketing Coordinator at Norfolk House Nursery - Norfolk RoadThank you so much for your fantastic review. We're delighted to hear how much your daughter is thriving and enjoying her time with us.
It's wonderful to know she loves the activities, her friendships, and feels so connected to our team. Your kind words truly mean a lot, and we're so pleased you chose Norfolk House Nursery.
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