Norfolk House Nursery in West Midlands | 3 Day Nurseries

Review of
Norfolk House Nursery - Harborne Road
from Roseanne W (Mother of Child) published on 24 September 2025 Submitted via Website • Report

Overall Experience

We have had an amazing experience with Norfolk House Nursery Harborne Road. The manager and deputy manager are both fantastic, going above and beyond to make sure you feel confident and looked after. The babies room staff are all also so kind and full of energy, the handovers have been excellent from

our key worker, really thorough. Our child absolutely loves the nursery, she is all smiles on every drop off. She loves the forest school! There are focus activities for us to have fun doing at home too. She also eats really well, the food is healthy and balanced. Really can't fault this team, thank you!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you so much for feedback and your lovely words! I will be sure to pass onto the team who I know will be very appreciative! Thank you for being part of the NHN family!

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Review of
Norfolk House Nursery - Oxford Road
from H L (Mother of Child) published on 1 April 2025 Submitted via Website • Report

Overall Experience

Staff communication with us has been excellent. Induction/transition was done thoughtfully, with staff clearly aware that it is a transition for parents too. Staff put a lot of effort into planning experiences and activities for the children, including several themed around seasonal events or special

days. The nursery hosts regular stay and plays so families can get to know staff and see what the environment is like. Managers know our child well and are involved in their education and care. The nursery seems to be a happy place with happy, hard-working staff.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much , it's good to hear that you enjoy the events!

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Review of
Norfolk House Nursery - Norfolk Road
from R R (Grandfather of Child) published on 1 April 2025 Submitted via Website • Report

Overall Experience

This has been a pretty much perfect nursery school for my grandson - warm, caring and so very good at providing feedback. It has such great hours for working parents. Our little lad settled in quickly and clearly loves the staff and his new friends. Very highly recommend...

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much! We appreciate your kind words, I will pass your feedback to the team.

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Review of
Norfolk House Nursery - Norfolk Road
from Raj C (Mother of Child) published on 1 April 2025 Submitted via Website • Report

Overall Experience

My little boy started in Jan 25. The nursery and staff were fantastic in helping him to settle in. They tailor their approach to him and maintain excellent communication with me. They do many fun activities with the babies as well as children. I'm pleased with the nursery and the care that my son

is receiving.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Please speak to a specific member of staff if you feel that we can improve on the areas marked 4. Thank you for taking the time to complete a review.

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Review of
Norfolk House Nursery - Norfolk Road
from Abby R (Grandmother of Child) published on 1 April 2025 Submitted via Website • Report

Overall Experience

Wonderful caring nursery staff. Open even on holidays enabling professional parents to work their shifts. Lovely people. Grandchild happily transferred to carers who knows and understands him well. Good security as well.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Please speak to the manager should you feel we can improve in any way. Really appreciate your feedback!

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Review of
Norfolk House Nursery - Oxford Road
from Lucy B (Mother of Child) published on 24 March 2025 Submitted via Website • Report

Overall Experience

I have taken part in a stay and play where my daughter's future key worker was able to inform me with lots of interesting and vital detail about a typical day at Norfolk house Nursery. I left feeling so reassured and welcomed by her. In addition to this, I received a lovely email thanking us for attending

which again reinforced. What a wonderful community our daughter will be introduced to as she grows with Norfolk House.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your kind words! We look forward to you joining future events !

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Review of
Norfolk House Nursery - Oxford Road
from K C (Mother of Child) published on 21 March 2025 Submitted via Website • Report

Overall Experience

Amazing managers, wonderful staff, great trips out and happy children! Caring and nurturing environment which helps children to develop. Has helped the transition back to work for both me and my babies!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you for your kind words, I will make sure I pass them to the team. Its lovely to hear how happy you all are.

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Review of
Norfolk House Nursery - Harborne Road
from M R (Mother of Child) published on 21 March 2025 Submitted via Website • Report

Overall Experience

My child joined the nursery start of this year, after visiting several nurseries. Norfolk House really stood out, I had an excellent experience while visiting and had to go with my gut feeling. All the staff are very welcoming, friendly and really put you at ease especially being a first time mother

and sending your chid to nursery. They are always very transparent, and take the time to talk to you, even if they are busy. All the staff do an excellent job, and couldn't fault any of it, and how hard they work. My child, really enjoys going there now, took a few session to settle in properly. I've seen a big difference in him, and how he interacts with others and what he's able to do. I would 100% recommend Norfolk House (Harborne Road). Overall excellent nursery.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you for choosing NHN, its lovely to hear how the team made you feel so welcome and that your son is so settled. I will be sure to inform the team of your kind words.

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Review of
Norfolk House Nursery - Oxford Road
from Z R (Father of Child) published on 18 March 2025 Submitted via Website • Report

Overall Experience

Oxford Road Nursery is exceptional. My children receive truly outstanding care. The staff are genuinely invested in each child, understanding their individual needs and interests. Transitions between rooms have been effortless, and my older child has thrived throughout her time there. Communication

is excellent, with thorough daily handovers. The facilities are fantastic, and the wide range of extracurricular activities keeps the children engaged and learning. Most importantly, my children love going to Nursery. It's a nurturing environment with a real family feel.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for your wonderful review, Its great to hear your feedback and how happy you are with the nursery. Thank you for being part of the NHN community! I will make sure I pass your kind…read more

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Review of
Norfolk House Nursery - Oxford Road
from Victoria A (Mother of Child) published on 17 March 2025 Submitted via Website • Report

Overall Experience

Our daughter has been attending Norfolk House Nursery on Oxford Road for 7 months and has flourished during her time there. The communication during settling in sessions was great, making the transition easier for her and us, as parents. Since starting nursery she has developed lots of new skills, including

speech, walking and fine motor skills. The nursery have a range of activities including lots of singing, arts and crafts, imaginative play and outdoor time. Our daughter is very happy here and has a great relationship with her key worker and all of the staff.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Oxford Road

Thank you so much for taking the time to write a review, its great to hear that your daughter is developing well and that she is so happy! I will make sure that I pass your kind words to the team.

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Review of
Norfolk House Nursery - Harborne Road
from Haneesh H (Mother of Child) published on 14 March 2025 Submitted via Website • Report

Overall Experience

From the moment we entered the nursery, we knew it was the right fit for our daughter. She started at 8.5 months in Babies 1, and the staff immediately made us feel welcome. They create a nurturing and fun environment, and my daughter settled in quickly. At first, she struggled with mealtimes in the

new setting, but thanks to the support of the staff and her key carer, she now eats most, if not all, of her meals. Their patience and encouragement made all the difference. The nursery also celebrates all cultures, incorporating fun activities throughout the year to honor different traditions. The creative daily activities, from baby ballet to rhythm time, engage my daughter and help her develop new skills. We feel so lucky to have found a place where our daughter is not only cared for but truly thriving, and we're grateful for the dedication and warmth of the staff.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you so much for choosing NHN, we are so happy to hear how welcome you felt and that your little one settled quickly! I will make sure that I pass your kind words to the team. Thanks again!

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Review of
Norfolk House Nursery - Harborne Road
from Charlene F (Mother of Child) published on 14 March 2025 Submitted via Website • Report

Overall Experience

My children have attended NHN since April 2021 with my now 4 year old and my 2 year old who is currently attending. NHN have met the individual needs of my children from 10 months old, as well as my need for reassurance as a first time parent entering childcare.
I receive detailed daily reports and

regular pictures of my children carrying out activities in line with the birth to three early years framework.
A variety of meals are provided as well as recipe ideas to take home which is brilliant as my children sometimes eat better at nursery than they do at home.
There is a warm indescribable care that we have received from the unique care provided by the staff team.
It is so difficult to place your children in the care of others and we are happy with the choice we have made placing our children at NHN.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you so much for your wonderful review- we really do appreciate it, I will make sure I pass your feedback to the team. If there is anything you think we could improve on in areas your marked 4…read more

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Review of
Norfolk House Nursery - Norfolk Road
from A M (Mother of Child) published on 14 March 2025 Submitted via Website • Report

Overall Experience

Norfolk house is an exception nursery. My son started in Sept of last year aged 7 months and loves his nursery days, as did his elder sisters who are now at school. The staff are brilliant we cannot praise them enough, they are very caring and focused on the needs of the individual child.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

We really appreciate your kind words, thank you for being part of the NHN family ! It's great to hear how happy you are and you can see the individual care and education provided. I will make sure I…read more

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Review of
Norfolk House Nursery - Harborne Road
from Philip W (Father of Child) published on 14 March 2025 Submitted via Website • Report

Overall Experience

Norfolk House offer outstanding care for their children. Staff are pro-active, diligent and form meaningful relationships with the children in their care. We could not be happier with the quality of their provision.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

I'm pleased to hear how happy you are, thank you for taking the time to complete a review. I will pass your kind words to the team.

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Review of
Norfolk House Nursery - Norfolk Road
from J T (Father of Child) published on 13 March 2025 Submitted via Website • Report

Overall Experience

A great nursery for my son. We believe that he has become more independent and confident from the moment we first sent him and seeing him develop has been a joyful journey and we appreciate the efforts of the nursery staff who have helped along the way.
He now loves attending and is almost like a second

home for him. The quality of staff and facilities is of the highest and it makes us comfortable knowing that he is in good hands.
The handover process when we pick him up is always informative and we get a clear understanding of how his day went, what he did and what he ate etc.
We are extremely happy and would recommend Norfolk House Nursery to all parents.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much for your kind words, its great to hear how your son has developed since joining NHN. I will make sure I pass your wonderful review to the team!

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Review of
Norfolk House Nursery - Norfolk Road
from Hannah J (Mother of Child) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Our daughter has been full time at Norfolk House (Norfolk Road) for the last two years and absolutely loves being at the nursery. The rooms are light and airy, with stimulating and educational set ups every day. The staff are caring and kind, engaging positively with the children. The outside space

was the reason we chose the nursery and we love that she is always outside in the fresh air. We're so happy that we chose Norfolk House to care for our daughter.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Its lovely to hear that your daughter enjoys her time with us! Thank you for sharing your thoughts with us, I will pass your kind words to the team.

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Review of
Norfolk House Nursery - Harborne Road
from L M (Mother of Child) published on 13 March 2025 Submitted via Website • Report

Overall Experience

We've had a fantastic experience since our toddler joined at 10 months old. She settled in very quickly. The staff in Baby Rooms 1 and 2 are caring, attentive, and always making sure she feels safe and happy. It's clear they truly care about the children, and we've always felt comfortable leaving her

in their care. They're also great at communicating with us and respond quickly to any questions or concerns we have.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you so very much for your kind words, myself and the team really do appreciate it!

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Review of
Norfolk House Nursery - Harborne Road
from M Q (Mother of Child) published on 13 March 2025 Submitted via Website • Report

Overall Experience

I transitioned my boy to NHN - Harborne Road in October 2024.. he's an October baby so it felt really important that he was in a pre-school set up that was equipped to prepare him for school the following year. Within the first 2 weeks I noticed a huge improvement from feedback directly from my son..

he started to tell me what he'd been doing with his day, singing new songs and making friends who he talked about outside of nursery! He was apprehensive about the change but it's safe to say we have never looked back.. he loves his days and looks forward to special days like when he can go to forest school.. he thrives in NHN and the feedback I receive from the practitioners makes me really feel like they know and most importantly understand my son's personality and needs. We've very recently met with the health visitor too, again a very lovely and helpful experience. I would recommend NHN to any child and can't thank the staff enough for the love they poor into my boy daily.. thank you!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

What a wonderful review, thank you so very much for recognising how hard all the staff work to give all children the best possible start in life. Thank you for being part of the NHN family!

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Review of
Norfolk House Nursery - Norfolk Road
from Natalie W (Mother of Child) published on 13 March 2025 Submitted via Website • Report

Overall Experience

Norfolk House Nursery, Norfolk road is a wonderful nursery with wonderful staff! My child really enjoys her time here and is thriving in her development. We are all signed up for little brother to start soon too!

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Norfolk Road

Thank you so much, great to hear that your daughter is thriving and we look forward to little brother joining. If you do feel we could improve on the areas marked 4 then please do speak to myself or…read more

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Review of
Norfolk House Nursery - Harborne Road
from Amanda T (Mother of Child) published on 12 March 2025 Submitted via Website • Report

Overall Experience

Great nursery, my boys love it here. The weekends cannot finish early enough for them to go and be with all their friends and nursery staff. Staff are friendly and children always look happy and cared for.
I really appreciate how they try and involve the family in nursery activities like they stay

and play sessions.

Reply from Hayley Fox, Senior Nursery Manager at Norfolk House Nursery - Harborne Road

Thank you for your review, its lovely to hear how happy the boys are! It's disappointing you only scored 3 on the value for money, given we don't charge for funding extras (e.g. meals etc) like…read more

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Day Nurseries Owned by Norfolk House Nursery in West Midlands

Norfolk House Nursery Locations in West Midlands (3)

Norfolk House Nursery Reviews in West Midlands (374)

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Oxford Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Oxford Road

Norfolk House Nursery - Oxford Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Oxford Road

Norfolk House Nursery - Oxford Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Harborne Road

Norfolk House Nursery - Norfolk Road

Norfolk House Nursery - Harborne Road

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