We have been with this nursery for over a year now, and I have to say with the new manager Emily appointed, things have got better and better. We are always greeted beautifully by staff, including a "have a lovely day" as you leave, which helps with the mum guilt as you leave.
Our key worker is brilliant, she really knows our son and has been supportive with any challenges. The team have been amazing this month in supporting us with potty training.
The nursery team is consistent, very little turnover and my son loves his days. The team in the toddler room are brilliant and my son talks about them all evening and weekend at home.
There has been investment in new resources, the outdoor area is enriching and they don't shy away from rainy day outside play.
We love that music is a big part of the day, alongside reading and craft work.
Energy has been put into including the family community - with many open play sessions, including grandparents. Comms has also got much better.