Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Chessel Drive, Bristol BS34 5UZ
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10 54 Reviews
  • Happy Days Nursery & Pre-School - Charlton Heights, Bristol, Bristol
Happy Days Nursery & Pre-school, Charlton Height is located in the heart of Charlton Hayes, Bristol.

Happy Days, Charlton Heights, is a purpose built nursery & pre-school, conveniently located opposite Charlton Wood Primary School.

The nursery is made up of secure and calm environments with free-flow access between indoor and outdoor spaces. Resources are chosen to enable children to experiment and explore.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Stephanie Jones (Nursery Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 90

Age Range

  • from 0 years 3 months
  • to 4 years 11 months

Funding & Fees

  • We know childcare is such an important part of family life, and we’re here to make it as simple, clear, and affordable as possible. There are numerous government schemes available to help with the cost, and we’ll guide you through your options so you can find what works best for your family. Why not get in touch today for a personalised quote? You can head to our website and take a look at our Affordable Childcare page to see the different types of support you might be entitled to.


    Did you know Happy Days offers government funded childcare? Depending on your child’s age and your circumstances, you could receive up to 570 or even 1,140 hours of funded care each year — giving you extra support when you need it most.


    We like to keep things open and straightforward when it comes to fees, so there are no surprises. Click the button below to see our weekly, daily, and session rates for the exceptional care we’re proud to provide. And if you’d like to talk through your options, your Nursery Manager will be more than happy to help, we’re always just a friendly chat away.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Happy Days Nursery & Pre-School - Charlton Heights, Bristol Reviews (54)

10

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has a Review Score of 10 (9.964) out of 10, based on 53 reviews in the last 2 years.
Over all time Happy Days Nursery & Pre-School - Charlton Heights, Bristol has 54 reviews.

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Review from A A (Grandmother of Child) published on 7 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today I visited the nursery for the stay and play with my grandson, fair to say I was very impressed. I was greeted at the door by the manager who gave me a very warm welcome and showed me down to the room. I was then greeted by the supervisor of the room who gave a tour of the room and took myself
and my grandson to the garden where they had some great activities set up. My grandson loves anything messy and they had planting out, he was in his element, and he loved it. All the staff came and said hello to my grandson which helped him feel at ease, they all had great big smiles on their faces and were happy to answer all my questions. The room itself was very clean and organised, which I loved. And my grandson loved looking at all the toys, he didn't want to go, which made me feel great about sending him to a setting.
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Review from Jess W (Mother of Child) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at Happy Days a few months ago. She started off quite reserved and would often be upset when we left her in the mornings, though staff reassured us she settled quickly. We've seen such a lovely change in her since that, coming out of her shell and growing in confidence. She also
didn't eat much (if anything) for the first few weeks and now she's enjoying the balanced meals and snacks. The staff always make us feel at ease if our daughter is having an off day, and she speaks highly of them and the friends she's made when she's home. She talks about all the activities she's done, she particularly enjoys painting, playing outdoors, playing in the sand pit and reading books. It's been hugely reassuring for us and we're so glad we chose this nursery!
Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you so much for your kind review, we're so pleased your daughter is happy at Charlton. It's great to hear how she has progressed. Thank you, it means a lot to have feedback like yours!
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Review from C B (Mother of Child) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery since it opened and I can’t recommend it highly enough! My daughter’s development and speech has improved so much. The staff go above and beyond, and always around if you have any queries. Lots of communication and feedback.
My daughter is always excited to go
and always looks forward to her next session. Thank you happy days!
Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you so much for your kind review, we're so pleased your daughter is happy at Charlton. It's great to hear how she has progressed. Thank you for being with us from the beginning!
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Review from Tony T (Father of Child) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy Days is a fantastic nursery. Staff are kind and attentive to the children and the level of care is exceptional. I have two attending (4 and 2) and both have settled well and continue to gain confidence. For older children, the prep towards school and programme of activities is perfect; balancing
fun with challenge and learning. Teachers from the local primary school visit regularly and meet children to help familiarise them in advance of school.
For little ones, the nursery spends time helping to get settled and familiar with their key worker, while ensuring they get accustomed to being with a range of adults so they become confident at all times. Children always seem happy whenever I drop off/pick up (for the most part, as expected!)
The nursery arranges visits in the local community, with recent trips to the local care home for a sing-song with residents, and the local library for story and song time.
The management team are available and approachable which makes sorting admin really easy.
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Review from S M (Mother of Child) published on 1 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recommend happy days. The staff (senco manager, teacher) exceptional always caring and competent. They have gone above and beyond to integrate my son, especially considering his special needs, thanks to their efforts, he is now happy and thriving.
He feels truly comfortable there and is making great
progress thanks to the enriching activities offered. It's a place where I feel completely confident leaving my child. I highly recommend to all families looking for a safe and nurturing environment for their little ones.
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Review from S S (Mother of Child) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is 2 years old she loves going to nursery on her days off, and she cannot wait to get back and play sing and dance with her teachers and friends.
The setting is so child-friendly, very clean and the staff are so welcoming, always smiling and eager to help with any concerns or issues I may
have.
My daughter has really settled in well, enjoys her meals and snacks and is overall very happy.
I am so glad she is attending this nursery.
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Review from Saffra P (Mother of Child) published on 27 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The workers at Happy Days have been absolutely brilliant, we moved from another nursery to this nursery and they have done nothing but ensure that my child is comfortable settling in and given her all the attention she needs to ensure her settlement goes smoothly.
So far I am very happy with the choice
I made putting my child into Happy Days Charlton Heights!
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Review from S C (Mother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so happy with Happy Days Charlton Heights. Our child was a little slow to settle in initially but the support given by the team to make sure she was happy here before starting her hours was way above and beyond what I ever expected. The staff at this nursery are the nicest, kindest people
you will meet. They genuinely care for our child and she has developed lovely relationships with the team, especially her key worker. As if this isn't enough, the facilities are great, she gets to participate in lots of interesting activities, the food menu makes me jealous every day and the nursery always looks spotless (somehow?!).
I would recommend this nursery to anyone, we are so happy we choose Happy Days. I can't imagine a better fit for our family.
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Review from A S (Mother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff has been great in helping my 10-month-old to settle in the nursery, offering her as many settling sessions as needed.
Her key person is very nice, you can tell she worries about the children and is very sweet. Baby got on great with her
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Review from Helen H (Grandmother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited this nursery recently intending to send my Granddaughter there once she is of an age.
I cannot fault this nursery. There was a warm welcome, lovely bright surroundings, the staff are very friendly and professional, and it is immaculately clean with plenty of toys.
I would be more than happy
to send my Granddaughter there.
The Manager was also exceptionally professional, I had a very informative chat with her.
None of the other nurseries in the area compared.
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Review from S J (Mother of Child) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the past 6 months, our 2 children (16 months and 3.5 years old) have been going to this nursery. We are very happy with the facilities, activities and food. Our children are thrilled to go there and as they are not English native, they picked up the language very quickly and can communicate as they
wish.
We want to thank all the staff for taking great care of them. We trust them with our children and we know that they will respond accordingly to anything happening. Every drop-off and pickup is friendly and informative.
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Review from Amelia D (Mother of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with all the staff at Happy Days Nursery & Pre-School - Charlton Heights. The staff looking after my 8-month-old daughter are incredibly attentive, supportive, caring and friendly and actively help her to develop all her skill sets. They have a genuine love for their roles in
looking after and nurturing the children there. Communication via the app and at handover is great. I cannot recommend them highly enough.
Reply from Alice Avery, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you for your lovely feedback, we really appreciate you taking the time to write a review. We are delighted with the progress your daughter has made with us at Happy Days and are glad to hear the…read more
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Review from Isabelle P (Mother of Child) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started attending Charlton Heights from the first week it opened in September 2023.
Myself and my husband have nothing but praise for the nursery and the care they have given/are still giving our daughter.
Our daughter is 2 in March. When she first started she was nervous and didn’t
like us leaving her. The staff were fantastic and ensured she felt safe and cared for at all times. Those mornings of upset drop offs are firmly in the past and she walks in now with a smile on her face, demanding attention from the adults she knows and trusts.
The provision provided at Charlton Heights is excellent. Our daughter is learning to sign through sign and sing and she comes home with a whole variety of pieces of art she has created.
The handovers are great and the use of the app means we feel like we know what she has been up to and we have no concerns or worries for her at all.
Thank you to all the staff at Charlton Heights, especially the staff in the explorers room.
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Review from Venkata M (Father of Child) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently enrolled our little one in Happy Days Nursery at Charlton Heights and we're delighted with the attentive staff and friendly management. They have been excellent in taking care of our child and keeping us updated on their progress.
Reply from Kelly Russell, Digital Marketing Executive at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you Venkata for your lovely review, it is greatly appreciated!
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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is calculated as follows: ( (611 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 631 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (7)

Meet the Team (1)

Steph

Steph Jones

Job Title: Nursery Manager Joined: 2023

Hello! My name is Steph and I am the manager at Charlton Heights. I have worked with young children my entire career, starting by running children’s birthday parties! I qualified as a primary school teacher in 2014, specialising in children aged 3-7 years old. I am passionate about the early years and how vital it is that we get it right, giving our little people the best possible start to life.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Pre-School - Charlton Heights, Bristol to verify any information. View our terms and conditions. Happy Days Nursery & Pre-School - Charlton Heights, Bristol has an Enhanced Service - more info.