Happy Days Nursery & Pre-School - Charlton Heights, Bristol

Chessel Drive, Bristol BS34 5UZ
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10 54 Reviews
  • Happy Days Nursery & Pre-School - Charlton Heights, Bristol, Bristol
Happy Days Nursery & Pre-school, Charlton Height is located in the heart of Charlton Hayes, Bristol.

Happy Days, Charlton Heights, is a purpose built nursery & pre-school, conveniently located opposite Charlton Wood Primary School.

The nursery is made up of secure and calm environments with free-flow access between indoor and outdoor spaces. Resources are chosen to enable children to experiment and explore.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Stephanie Jones (Nursery Manager)

Number of Childcare Staff

  • 21

Total Places for Children

  • 90

Age Range

  • from 0 years 3 months
  • to 4 years 11 months

Funding & Fees

  • We know childcare is such an important part of family life, and we’re here to make it as simple, clear, and affordable as possible. There are numerous government schemes available to help with the cost, and we’ll guide you through your options so you can find what works best for your family. Why not get in touch today for a personalised quote? You can head to our website and take a look at our Affordable Childcare page to see the different types of support you might be entitled to.


    Did you know Happy Days offers government funded childcare? Depending on your child’s age and your circumstances, you could receive up to 570 or even 1,140 hours of funded care each year — giving you extra support when you need it most.


    We like to keep things open and straightforward when it comes to fees, so there are no surprises. Click the button below to see our weekly, daily, and session rates for the exceptional care we’re proud to provide. And if you’d like to talk through your options, your Nursery Manager will be more than happy to help, we’re always just a friendly chat away.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays

Happy Days Nursery & Pre-School - Charlton Heights, Bristol Reviews (54)

10

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has a Review Score of 10 (9.964) out of 10, based on 53 reviews in the last 2 years.
Over all time Happy Days Nursery & Pre-School - Charlton Heights, Bristol has 54 reviews.

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Review from Lauren T (Mother of Child) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with Charlton Height has been exceptionally positive. The staff consistently go above and beyond-not only in supporting the children, but also their families. My son leaves preschool each day with a bright smile, which is a true reflection of the care and attention he receives. I have
complete confidence knowing he is safe, happy, and well looked after. The team keeps parents regularly informed through photos and updates about the wonderful themed activities they plan each week. The staff are professional, kind, and welcoming, creating a warm and nurturing environment. I would rate Charlton Height 10 out of 10 and wholeheartedly recommend it to any parent.
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Review from Carrie R (Mother of Child) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly team from the start. Communication was great. Settling sessions arranged and carried out with great communication and ease. My child has settled very well. Staff are always friendly and take the time to explain how her day has been and what she's been doing. Nursery is very clean tidy
and well organised.
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Review from Norbert L (Father of Child) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with Happy Days Nursery, the team is really down to earth, friendly and whenever we request something they working together with us.


We love the security level of this place, children cannot run out from the building, no-one can come in to unless the staff lets you in, the floor

levels are even which is not every nursery have, that's definitely safer for our little one too.
Also always tidy on the corridors, no boxes around etc.
Highly recommend!
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Review from F H (Mother of Child) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are seem to be kind, knowledgeable and really take interest into the care of our infant. She had trouble settling and after a month of illness had to resettle. Now, she has fully immersed herself in nursery routine and enjoying every minute of it. This is down to the care of the nursery staff
and key workers :)
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Review from Jasmine M (Mother of Child) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter goes to Happy Days Charlton Heights and thrives there. They always theme and change up each days activities, while encouraging lots of sensory play. They spend lots of time outside and have a beautiful sounding menu which I look forward to reading each day when I do the drop off. The staff
are incredibly amazing and the best thing about Happy Days - special shout out to one member of staff in particular!! At Drop offs and pick ups we are aways treated like the only ones there and get a great handover, meaning I get to really understand what my child's been up to for the day. The staff genuinely care and that's what really puts me at ease. The facilities are great , everything is fantastically clean and the staff get lots of different training. Kudos to the management here as it comes down to them!!
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Review from Jenny M (Aunt of Child) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing management team, they went over and above for my niece who is very sad to be leaving all the wonderful staff in September.She has enjoyed every moment spent in each of the rooms. She is a fantastic manager and has employed nurturing, kind and caring staff,
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Review from Jade H (Mother of Child) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy days staff are so warm and welcoming, they go out of their way to make sure that your child feels cared for the moment they step through the door. My little girl loves going to nursery she has made so many friends and talks about all of the educators by name, I love that you can have access to
your own online portal to see what they have been up to that day, the staff are excellent at updating what they've eaten etc. and I recieve lots of photos of the activities and fun she's had. I'm amazed at how much my daughters confidence has grown since being at this nursery from September, her speech and listening has improved significantly and she sings the songs she's learned from nursery at home, its great for her to be able to communicate to me about her day. She really enjoys playing outside and the outdoor facilities seem great to run around freely. I'm impressed with how varied and healthy the meals are, it's encouraged us as a family to try new foods. This nursery is exceptional.
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Review from Paige B (Mother of Child) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the Initial contact and visit to the Nursery, myself and my husband loved Charlton Heights Happy Days Nursery and wanted our son to attend following my return to work. The Manager was friendly, knowledgable, and honest about what to expect from the nursery.


We attended an Open Day. The enthusiasm,

friendliness and approachability of the team reinforced that we had made the right decision to choose Charlton Heights Happy Days. We chose Charlton Heights over other local Happy Days nurseries due to the welcoming and warming environment.


Our son (10 months old) started his settle in sessions around a month prior to my return to work. The team have been absolutely fantastic throughout this process. They have demonstrated child centred focus and care in numerous ways. His key worker has been amazing. She really has gone the extra mile to ease my son into attending nursery. She has been reassuring, kind and compassionate throughout every interaction, so thank you and the whole team.

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Review from J m (Aunt of Child) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My niece goes to Happy days Charlton Heights and I know my sister loves the place, my niece happily talks about the staff and the fun she has, she looks forward to going. Will definitely be sending my child.
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Review from E p (Mother of Child) published on 18 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Charlton Heights since she was 1 years old.
What a great choice we made
The staff is the baby room are all amazing, they are always smiling and happy to see my daughter when she comes into the room.
she has such a great bond with her keys workers and all the other staff
members in the room.
The activity they do everyday with the children is always different and you can see the children love it.
Could have asked for a better nursery for my children.
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Review from G B (Mother of Child) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was super nervous about my boy starting a nursery, he is our first baby and we didn't know much about the process. After reading some positive reviews here and our neighbour hood group, we decided to sign up with Happy Days and I am so glad we did!
First few weeks were tough (specially for me) but
I knew what to expect, because they have explained me the process and supported me along the way. I can't thank them enough for being so supportive and kind, our boy started to feel more comfortable within 2-3 weeks time and has been enjoying his time there ever since. They are always so happy to see my boy and he is excited to see them too!
I love reading their updates and snapshots. It's great to know that my boy is having a fantastic time there.
Highly recommended.
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Review from S P (Father of Child) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has recently joined Happy Days Charlton Heights, as we have moved into this area.
The staff answered all of my questions and worries as my child didn't enjoy going to her old nursery.
The way the staff have been amazing with my daughter from the start.
She loves going and talks about the
lovely things they have done when she is there.
Everyone is so welcoming, I have recommended to all my family and friends of how wonderful this nursery and its staff are.
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Review from N M (Mother of Child) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having my son in a childminder for his first year and moving my son to Happy Days Nursery & Pre-School - Charlton Heights, Bristol, has been the best thing I've ever done. The team is absolutely amazing and understand all my concerns and I have seen such a big approvment in the first week of of
my sons social skills and speech. I have recommended all my friends to this nursery and praise them so much.
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Review from K P (Mother of Child) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended Happy Days Charlton Heights since he turned 10 months old and we couldn't be happier with our choice. The members of staff in the Baby Room are all excited to see him in the morning and the bond he has developed with his key worker is genuinely magical.
We are beyond happy with
Happy Days, having had some previous mixed experiences with our older children in other childcare settings.
We specifically love the amount of care that goes in to setting up activities for the day that push the children's development whilst relating to things they know and enjoy.
However far and away the best thing about this nursery is the staff, how they know and care for all of the children in the setting and how they are consistently thinking of me things to do and being trained in new areas. We also love the cooking they do at the nursery and the links with the local care home.
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Review from L T (Mother of Child) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A bright, clean, highly functional nursery; with staff that genuinely care about the children and parents. It has bedded in very well into the relatively new Charlton Hayes community. The management is exemplary - highly qualified, caring and competent.
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Review from Rutendo M (Mother of Child) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been nothing short of impressed with Happy Days Nursery & Pre-School - Charlton Heights, Bristol. We were really worried about our very clingy 10-month-old settling into nursery. The staff at Charlton Heights have been really lovely and we are always greeted with a warm smile when we walk in.
They are extremely reassuring. The Nursery itself is very clean and you can tell they have put a lot of thought into the development of our babies. I'm very confident my son is in safe hands every time I leave him and when I pick him up. I especially love the detailed updates of what he is up to, and what he is struggling with. From a diversity point of view, they have been absolutely fantastic. I never feel like my son is treated any differently. The girls have done an amazing job with him. Would highly highly recommend this nursery to anyone.
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Review from Elena L (Mother of Child) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are absolutely delighted with the care and attention our daughter receives at this nursery. The staff are incredibly kind, professional, and attentive, creating a nurturing and stimulating environment for the children. Our daughter has blossomed here, building her confidence, language skills, and
social abilities. The activities are creative and engaging, and the facilities are clean, safe, and well-equipped. We truly appreciate the team's dedication to ensuring every child feels supported and included. It's heartwarming to see how excited our daughter is to go to nursery each day. We highly recommend this wonderful place to other parents!
Reply from Rebekah Fice-Thomson, Nursery Support Team at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you for your kind words! We're so pleased to hear how much your daughter is thriving and enjoying her time with us. It means the world to know you feel confident in our care and appreciate the…read more
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Review from Vlad Alexandru A (Father of Child) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm thrilled with the experience my daughter has at Happy Days Nursery. She attends twice a week, and I couldn't be happier with the care and attention she receives. From the moment we first visited, the environment felt welcoming, safe, and nurturing. The staff are highly professional and genuinely
care for each child, fostering a warm atmosphere that makes my child excited to attend. I've seen her thrive in activities such as music, arts, and physical play, all tailored to her developmental needs. The nursery's approach to early learning is structured yet flexible, creating an enriching environment. Communication with parents is excellent, and I receive regular updates about progress. I'm also impressed by the cleanliness and organization of the facility. Overall, I highly recommend Happy Day Nursery to any parent looking for a safe, stimulating, and supportive environment for their child. It's been wonderful to see my child grow here.
Reply from Rebekah Fice-Thomson, Marketing Manager at Happy Days Nursery & Pre-School - Charlton Heights, Bristol
Thank you for your lovely review! We're so happy to hear that your daughter is thriving at Happy Days Nursery. It's wonderful that she enjoys the activities and that you're pleased with the care,…read more
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Review from Shannon K (Mother of Child) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Happy Days has always been such a good one. We've had 2 children attend Happy Days, one still being there. The care my child receives on his allocated days is just phenomenal. The staff are so kind, caring and genuine and always want what's best for each child. They are always keeping
us parents up to date with what our child gets up to in the duration of their stay and always hand over every last bit of detail. Cannot recommend happy days enough.
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Review from M F (Father of Child) published on 29 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really pleased with the nursery and all staff who look after our baby boy. He is developing really well and enjoying himself, thanks to the great support from Happy Days nursery team. I strongly recommend the place.
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Current Review Score: 10.0 (9.964)

Overview of Review Score

The Review Score of 10 (9.964) out of 10 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is calculated as follows: ( (611 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 631 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Happy Days Nursery & Pre-School - Charlton Heights, Bristol is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

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Meet the Team (1)

Steph

Steph Jones

Job Title: Nursery Manager Joined: 2023

Hello! My name is Steph and I am the manager at Charlton Heights. I have worked with young children my entire career, starting by running children’s birthday parties! I qualified as a primary school teacher in 2014, specialising in children aged 3-7 years old. I am passionate about the early years and how vital it is that we get it right, giving our little people the best possible start to life.

Frequently Asked Questions about Happy Days Nursery & Pre-School - Charlton Heights, Bristol

What is the Age Range of Children that Happy Days Nursery & Pre-School - Charlton Heights, Bristol accepts?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is Happy Days Nursery & Pre-School - Charlton Heights, Bristol Open?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Happy Days Nursery & Pre-School - Charlton Heights, Bristol have capacity for?

Happy Days Nursery & Pre-School - Charlton Heights, Bristol has capacity for a total of 90 Children.

How far is Happy Days Nursery & Pre-School - Charlton Heights, Bristol to the centre of Bristol?

5.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Happy Days Nursery & Pre-School - Charlton Heights, Bristol to verify any information. View our terms and conditions. Happy Days Nursery & Pre-School - Charlton Heights, Bristol has an Enhanced Service - more info.