N family Club - Chertsey

15 London Street, Chertsey KT16 8AP
Review Us
10 33 Reviews
  • N family Club - Chertsey, Chertsey
N Family Club are committed to offering you a nursery experience like no other; and with N Chertsey, they’ve gone all out. A sensitive restoration of a former office building, the Chertsey nursery is surrounded by trees, providing stunning views from the playroom windows. The playrooms are filled with natural light and there’s a specialist art and cooking room for the children to explore. Outside, the beautiful large garden features a messy play area, sandpit and mud kitchen. There's also a large car park for team and families at the front of the building to make pick-up and drop-off time that bit easier.

N Family Club is on a mission to rethink early years education. Along with their bespoke early years curriculum, designed with the help of experts from the sector, N have created a nursery that has the whole family in mind. N believe that nursery is more than just daycare. It’s a new community of friends and – for many families – a new balancing act between work and parenting. So N have added a parent area to the nursery - a space to relax, read a magazine, grab a coffee, or answer a few emails before facing that morning commute. In addition, their monthly programme of online parenting talks with leading experts, so parents can come together to discuss topics including sleep, nutrition and weaning, potty training, and more!

The N curriculum has been devised to ensure that every child reaches their full potential, and that children are prepared for life in an ever-changing world. Each child’s needs and interests are different, so the progressive curriculum is equally unique and bespoke to each child.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Joshua Rochester (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 136

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £98.50 per standard day
    3 years+: £88.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find our full fee sheet on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays, 1 week at Christmas & Inset Days
10

N family Club - Chertsey has a Review Score of 10 (9.995) out of 10, based on 31 reviews in the last 2 years.
Over all time N family Club - Chertsey has 33 reviews.

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Review from R K (Mother of Child) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited many nurseries in the surrounding areas, we were delighted to find N Family Club Nursery, as we had started to lose hope (lots of crowded, unkempt and run-down facilities where we couldn’t imagine leaving our son). From the moment we walked into N Nursery for our tour, we knew it was
where we wanted our son to attend; scrupulously clean, well-designed, vibrant and full of possibility (never mind the parent area with coffee and croissants and the ability to take a call/meeting if needed!) With education at its core, the ethos of N resonates throughout whether it’s the brilliant room setups, the amazing activities the children partake in or the reactivity of the educators with the app, we feel assured that our son's mental and physical well-being is being looked after. Lovely, kind and patient staff throughout who know us by name and make us feel part of the family!
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you, we love that you feel part of our family at N!
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Review from V H (Mother of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would highly recommend N Family Club - Chertsey, staff are all very friendly and helpful. The nursery is always very clean and has great toys and facilities for the children and a great parent area. Lots of parking available and it is very secure. We get updates and photos regularly throughout the day.
Most importantly my daughter loves it there and is excited to go in everyday, I feel safe leaving her there.
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Review from Jane P (Grandmother of Child) published on 7 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a very welcoming nursery for all family members. The facilities, resources and equipment facilitate a good learning experience and offer children excellent opportunities to interact with each other and the adults.
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Review from P C (Mother of Child) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with N Family Club has been amazing.
From the tour to the induction to the settle-ins. The staff are accommodating, they understand your needs. They have just made the process so much easier. I really am happy with the choice I have made to put both of my children into this nursery.
Already I can see my daughter is a lot more confident. Brilliant nursery and wonderful staff!
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Review from H G (Mother of Child) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thrilled to share my experience at N Family Club Chertsey where my one-year-old has thrived for the past four months. The team's dedication to creating a child-focused space is truly remarkable. The staff, not only friendly but also uniquely supportive, ensure a safe, clean, modern, and inviting atmosphere.
What sets N Family Club apart is their genuine cultural awareness, embracing diversity, and seamlessly integrating learning from nursery to home and the community. The children from different backgrounds contribute to a vibrant and inclusive atmosphere. The staff feel like extended family, I’m 100% assured my daughter is happy, safe, and thriving. Additionally, the chef prepares a variety of nutritious meals, expanding my daughter's palette. N Family Club provide an engaging and playful environment where children feel secure to explore, try new things, and discover new interests. The well-resourced setup undoubtedly contributes to my daughter's development. I recommend N Family Club for parents seeking an enriching early learning experience.
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Review from Tina M (Grandmother of Child) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the nursery with my grandson just after he started. I was so impressed with the staff and the facilities. I check in on the nursery app so that I can see what he’s been learning. He’s been doing some amazingly creative things. I like that the topics covered are led by the children and their
interests.
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Review from Holly M (Mother of Child) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am over the moon to have found the most supportive, caring and friendly nursery! The staff feel like extended family, the facilities are incredible but most importantly my little boy is happy and thriving. As a parent I love how included we are in their every day! Thank you to everyone there.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you, we love having you here at N Chertsey, it is one big extended family!
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Review from Jack M (Father of Child) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that we as parents and more importantly our son are completely spoilt by the fantastic facilities, staff and ethos at N-Family Club - Chertsey. Could not be happier and would recommend to anyone.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thanks, we are so glad you are happy. It has been lovely getting to know your family!
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Review from Rebecca L (Mother of Child) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy started N Family Club - Chertsey in the first month of opening. The team have been exceptional from the start. The updates via the app are very reassuring and give me much needed reassurance. There is more flexibility than I have had with previous nurseries with the five emergency swap
days and always catered for with last minute requests for early starts. I have also enjoyed being able to shape and input to his routine. I would recommend to anybody looking for a modern and refreshing option to childcare.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thanks, we appreciate your reveiw of our flexibility and 'refreshing option to childcare'. We love that your family is part of our N family!
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Review from E M (Father of Child) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending N Family Club - Chertsey for a couple of months now and I strongly recommend it to other parents. The staff are knowledgeable and caring, it is always hard to leave your children with someone else, but we now do so with the confidence that he will be having fun learning and
will be taken good care of. The nursery app is really helpful too, with daily updates on what he has done on the day, the food menu (which looks healthy and tasty), direct chat with the nursery teams and reports on any falls. The building itself was refurbished entirely, I think last summer (2023), so the whole place is new and clean.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you, it is lovely to hear that you feel confident in placing your child in our care, we love having him at the nursery!
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Review from Chloe A (Mother of Child) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We don't live in the immediate area and actually moved our daughter to N Family from another nursery-safe to say we have not looked back since. She is perfectly settled, skips into school and talks constantly about her key workers and peers. The staff make time to talk to you and show a real interest
in the child and their family. The range of activities is fantastic and we have seen a lot of progress in our daughter's development in comparison to the last nursery, which speaks volumes. The building and rooms themselves are fabulous- immaculately clean, well designed, and just look really inviting and engaging. The parent's area with breakfast is brilliant - it's touches like that which set N Family Club apart from other nurseries. From the front-of-house staff to the managers, chef, room leaders and educators - everyone is super friendly, helpful and you can tell, dedicated to their job. I can't rate N family Club - Chertsey highly enough, we, and most importantly, our daughter, absolutely love it!
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you for the lovely feedback; we're so happy you found us!
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Review from Ramon D (Mother of Child) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience with N Family Club Chertsey has been amazing! The nursery itself is absolutely incredible, I have never come across such a modern and clean nursery. It ticks every box of what you would want for your child and it completely stands out from every other nursery around.
I was very anxious
when my 1 year old son had started Nursery as we had never really been apart from one another. However, the team at N Family Club Chertsey made me feel so at ease from the beginning. The staff are all so lovely and nurturing that I knew I had nothing to worry about. My son took some time to settle initially, but the team gave me constant reassurance and went above and beyond to help him settle and now my he can’t wait to go in!
The nursery, the staff, the facilities and the N Family Club curriculum are amazing! The staff spend so much time and effort on activities, learning and development for the children. I would 100% recommend N Family Club Chertsey to all parents.
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Review from W C (Mother of Child) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son goes to N Family Club in Chertsey full-time and we really like how the staff interact with my child and other kids. Staff are very friendly and supportive. Many new activities every week for my son to try. Variety of foods and cleanliness of the nursery. Also, many car park spaces.
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Current Review Score: 10.0 (9.995)

Overview of Review Score

The Review Score of 10 (9.995) out of 10 for N family Club - Chertsey is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.995 for N family Club - Chertsey is calculated as follows: ( (369 Excellents x 5) + (2 Goods x 4) ) ÷ 371 Ratings = 4.995
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N family Club - Chertsey is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 136 number of registered child places is 27.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Joshua

Joshua

Job Title: Nursery Manager Joined: 2023

Joshua is an experienced nursery manager with over 13 years in the childcare industry. With a Level 3 in Childcare, he has worked across all age groups and provided support to various early years sites. When he's not at work, Joshua enjoys spending time with his two lovely children, aged 1 and 9.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N family Club - Chertsey to verify any information. View our terms and conditions. N family Club - Chertsey has an Enhanced Service - more info.