N family Club - Chertsey

15 London Street, Chertsey KT16 8AP
Review Us
10 33 Reviews
  • N family Club - Chertsey, Chertsey
N Family Club are committed to offering you a nursery experience like no other; and with N Chertsey, they’ve gone all out. A sensitive restoration of a former office building, the Chertsey nursery is surrounded by trees, providing stunning views from the playroom windows. The playrooms are filled with natural light and there’s a specialist art and cooking room for the children to explore. Outside, the beautiful large garden features a messy play area, sandpit and mud kitchen. There's also a large car park for team and families at the front of the building to make pick-up and drop-off time that bit easier.

N Family Club is on a mission to rethink early years education. Along with their bespoke early years curriculum, designed with the help of experts from the sector, N have created a nursery that has the whole family in mind. N believe that nursery is more than just daycare. It’s a new community of friends and – for many families – a new balancing act between work and parenting. So N have added a parent area to the nursery - a space to relax, read a magazine, grab a coffee, or answer a few emails before facing that morning commute. In addition, their monthly programme of online parenting talks with leading experts, so parents can come together to discuss topics including sleep, nutrition and weaning, potty training, and more!

The N curriculum has been devised to ensure that every child reaches their full potential, and that children are prepared for life in an ever-changing world. Each child’s needs and interests are different, so the progressive curriculum is equally unique and bespoke to each child.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Joshua Rochester (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 136

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years: £98.50 per standard day
    3 years+: £88.00 per standard day

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find our full fee sheet on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays, 1 week at Christmas & Inset Days
10

N family Club - Chertsey has a Review Score of 10 (9.994) out of 10, based on 30 reviews in the last 2 years.
Over all time N family Club - Chertsey has 33 reviews.

Overall Experience
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Total of 33, showing 1-20
Review from Anna D (Mother of Child) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend N family club chertsey; the staff are all so nurturing and caring. My son has been attending for over a year now and has developed such strong bonds with all of his educators and the wider staff. The facilities are brilliant and the children regularly attend outings and enjoy a variety
of learning opportunities. The nursery is run exceptionally well with strong leadership; management are very engaged and responsive to any queries. Parents are always kept up to date and the communication is brilliant.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you for your support. We can't thank you enough for your review and kind words. It means so much to all of us here at N Chertsey.
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Review from Hannah B (Mother of Child) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at N Family Club, Chertsey in September and has settled in brilliantly thanks to the amazing staff who have been so attentive and caring. We knew N was going to be right for us the moment we saw it (a year before our daughter even started); the tour was so thorough and the nursery
was such an inviting place for children and parents. The communication is fantastic - we feel 'kept in the loop' every day thanks to the use of the great app and thorough handovers. The food menu is so varied, as are the activities and trips on offer for the children. We are so pleased with the provision in place for our daughter and have every confidence that she's going to thrive in this fantastic setting.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you so much! We appreciate your words and thoughts so much. We are so pleased you are so delighted with your daughters progress.
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Review from L M (Father of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful staff. Caring and considerate. Food menu I would happily see in a restaurant. Facilities always clean and never a concern in dropping my sun off with the team. No hesitation in recommending N Club Chertsey.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you so much for your words and continuous support.
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Review from Josie W (Mother of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family in Chertsey is a lovely nursery for our little one. We went to view a few nurseries prior to N Family, but all of them felt overcrowded in comparison. The weekly menu looks great and the children go outside at least once a day which is important for us. Our daughter has progressed to her third
room now and the teams in each room have all been amazing and you feel like they really take the time to get to know and bond with your child. You get regular updates in the app and they put on activities for parents to attend too which is a nice touch.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you so much for your kind words; they mean so much to all of us at N Family Club Chertsey.
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Review from Gary H (Father of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had experience with three nurseries now, and N Family in Chertsey is without doubt the best. The facilities and staff are exceptional, which is ultimately a reflection of sound and proactive management. The activities and emphasis on learning in the final stage are a level above what our first
daughter experienced at another nursery and I think this will prepare her well for school. Our daughter is very happy and is thriving, we are looking forward to her final year.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you for taking the time to leave a review. Your words and thoughts are very important to us at N Family Club Chertsey.
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Review from A M (Mother of Child) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family is a brilliant nursery- my child is very happy there, I would recommend to anyone. The staff are loving and caring to the children and my mind is at ease knowing he is happy and well cared for. They do a huge range of activities - including painting, cooking, outings and many more
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
This feedback honestly means the world to us here at N Chertsey! Thank you so much!
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Review from Erdinç S (Father of Child) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommended. Always happy and nice staff. Clean environment. Helpful management, they care our opinions. The staff are warm, caring, and professional. My child loves attending and is thriving thanks to their nurturing care!
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Review from Kirstin G (Mother of Child) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had such a fantastic experience since joining NFamily in January! From day one, the entire team has been so welcoming, making both us and our little one feel right at home. The care and attention they've given to help him settle in have been incredible, and it's clear how much they truly care
for the children.
We've been especially impressed with the regular updates, which keep us informed and reassured about his progress and all the fun he's having. It's wonderful to see how much he enjoys his time there, and we're so grateful for the support, kindness, and enthusiasm of the staff.
A huge thank you to the whole team for making this such a positive experience for our family!
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Review from Georgie M (Mother of Child) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter (18 months) started nursery in January and I was so worried as it had just been me and her since she was born. The staff have been absolutely amazing since the start, from being shown around with her intro days, to all the reassuring communication and pictures I get throughout the day. My
daughter always has such a lovely day and loves all the staff in her room. Never thought I'd be this happy about her starting nursery and I'm so glad I've had this positive experience. Also, the cleanliness of the nursery and all the healthy different meals they get is really good! Everyone is always so welcoming.
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Review from Harriet S (Mother of Child) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son and I adore N Family! He has thrived with the ladies in The Dunes and enjoys every day. His social and speech and language skills have dramatically improved since joining N Family and he can now do his phonics and write his name. I'm very grateful to have found such a lovely, warm setting.
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Review from Nathalie T (Mother of Child) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel so happy with N Family Chertsey. They make us feel confident that our daughter is happy and safe. Our daughter loves going to nursery every day thanks to the amazing team! The communication is amazing!
Facilities are wonderful and allow so many opportunities for children.
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Review from M W (Father of Child) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a brilliant experience with the N Family Club Nursery in Chertsey - our daughter loves it! All the staff are great - really responsive, cater to all our needs and take a real interest in the children. We get detailed updates on meals/nappies etc. and daily photos of the activities through
the app. The menu is fantastic - cooked by the in-house chef in their purpose-built kitchen and with the menu sent to us each week. There are a range of indoor and outdoor activities each day - from Spanish to rhyme time, sensory activities and outings to see nearby nature - which our daughter loves (with amazing photos sent to us after, and a description of how this is aiding development in different ways), as well as regular detailed reviews of our daughter's development. There are even special themed events which we can attend. Our daughter loves going to the nursery, loves the staff, and has settled in really well. As parents, we even get breakfast provided on drop-off! Can't recommend highly enough!
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you ever so much for your lovely review of our nursery, I am really happy to hear that you have enjoyed our N extras and yummy food! Our team really appreciates all of your feedback and 5-star…read more
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Review from Charlotte B (Mother of Child) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club Nursery is outstanding. The level of care for the babies is evident straight away, the daily activities that are scheduled in and how they interconnect with their development and learning plan is outstanding. I can drop my baby off and go into my working day confident that he is going
to have a great day. The app is so reassuring to check throughout the day and being able to message through the app is also very handy. Every single member of the team I have encountered has been welcoming and it is very clear that my baby has a wonderful bond with his key worker and room leader.
Even the details of the starter pack of their little bag and sleep sack and the quality and brand they use are premium. I would recommend this nursery to anyone and can't be any happier with it!
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you so much for your lovely feedback. We are really happy to hear that we have met our outstanding expectations and that the team has made you feel welcome here at N Chertsey! We are looking…read more
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Review from S P (Mother of Child) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had the most wonderful experience with N Family Club Chertsey. Our little girl has taken to nursery like a duck to water thanks to all of the wonderful staff and the amazing facilities. The weekly menus always look healthy and tasty and we love getting all the daily updates they provide. The learning
and sensory play is different every day and our daughter always comes back to us happy and smiling. We couldn't be happier with the nursery.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you ever so much for this lovely review and feedback! We are happy that you have had a great experience with our N family club app and our day-to-day learning experiences.
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Review from T L (Father of Child) published on 20 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities and staff at N Club Chertsey are excellent. We are provided clear updates on a daily basis and our child seems to have formed a great connection with the team looking after him. We are very happy with the level of care provided to our child there.
Reply from Joshua Rochester, Nursery Manager at N family Club - Chertsey
Thank you for your lovely review of our nursery, we are happy to hear that we have been able to provide a high level of care with the bonds that have been formed and the app.
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Review from Amrita N (Mother of Child) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An outstanding nursery! The staff provide high-quality care for our son. It really is like leaving him with his family. The activities provided are exceptional and include cooking, dancing, singing, Spanish, yoga, and painting are just some to name. We love being able to use the app to view his day
and we always receive updates on his day. The settling-in process was a smooth transition and our son loves going to the nursery. We have seen a huge improvement in his development and he has become so independent in a short time, where he has learnt to walk! In particular, the room leader has been phenomenal by regularly communicating with us and you can see the warmth and love she has towards the children. She is the best. We cannot praise the nursery enough. We highly recommend it!
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you for such lovely feedback! It has been a pleasure settling your family in at N and we're so happy that you love what we do!
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Review from Morena C (Mother of Child) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best nursery in Chertsey and surrounding area from every aspect. If you are worried about your child's wellbeing and development you are in safe hands at N Family! My only regret is they didn’t open sooner! The quality of care, food, level of initiatives are second to none.
The rooms are always
kept clean and tidy and the staff members are the nicest people you would like to be around your child! They are really passionate about what they do and it transpires to how they organise the day and care for the children.
Hope this nursery will thrive in the future they really deserve the best.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you so much for the lovely feedback. We're so happy you chose to join our little family!
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Review from S N (Mother of Child) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N family Chertsey has been absolutely amazing from the beginning. I was worried my daughter would not settle as she finds it very attached to her parents and cries whenever we leave her. The team really have made the transition super smooth. They are really accommodating and have really great communication.
The app is updated throughout the day so I know about nappy changes and food (healthy options) updates. We also get a few pics to see what the kids have been up to. I have been really impressed with the educational activities they carry out from making banana bread to yoga to learning Spanish. The facilities are absolutely spotless and always looking pristine and clean. The rooms are spacious and well laid out. The outdoor space is beautiful and well looked after. I would highly recommend this nursery to anyone considering! 5 stars!
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you for the glowing review! We're so glad you found us!
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Review from Michelle B (Mother of Child) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a first-time mom, I looked for a place that is safe for my toddler to be at, a place where I know he will be looked after and cared for (almost) as much as I would, a place where he can learn and engage with other children, and staff that are caring, approachable and honest.
At N Family Chertsey,
I can confidently say that I know my toddler is safe, well looked after and is being taught new things each day.
The staff are caring, supportive and communicate really well in all situations. The teachers really give me peace of mind and comfort that my toddler is well looked after. Their curriculum has extras which are amazing, the structure and routine of each day are noticeably well-planned yet able to adapt and change when needed. The play areas, toys and features are new with the latest technology. It is well maintained and kept really clean. The outdoor play area is absolutely lovely. The food is prepared freshly by the chef each day and all allergies are taken seriously.
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you Michelle for such lovely feedback! We're really glad that you feel this way.
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Review from Y B (Mother of Child) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As working parents of four children, we have experienced quite a few nurseries in our time. We found N Family Club - Chertsey as we were looking to move our daughter to a better setting with more activities. Our experience at N Family has been fantastic, the staff are all great and our daughter has
settled in so well. We get pictures daily on the app showing what she has done that day and it’s so easy to send a message to the team too. The facilities are sparkling clean and they also have great food on the menu for the children. As an added bonus, they also have a lovely parents' room with tea and coffee etc. We are very happy, best nursery ever!
Reply from Nicole Odell, Nursery Manager at N family Club - Chertsey
Thank you, we're so happy you joined us! Welcome to the family.
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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for N family Club - Chertsey is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.994 for N family Club - Chertsey is calculated as follows: ( (357 Excellents x 5) + (2 Goods x 4) ) ÷ 359 Ratings = 4.994
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for N family Club - Chertsey is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 136 number of registered child places is 27.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (1)

Joshua

Joshua

Job Title: Nursery Manager Joined: 2023

Joshua is an experienced nursery manager with over 13 years in the childcare industry. With a Level 3 in Childcare, he has worked across all age groups and provided support to various early years sites. When he's not at work, Joshua enjoys spending time with his two lovely children, aged 1 and 9.

Frequently Asked Questions about N family Club - Chertsey

What is the Age Range of Children that N family Club - Chertsey accepts?

N family Club - Chertsey accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N family Club - Chertsey Open?

N family Club - Chertsey is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N family Club - Chertsey have capacity for?

N family Club - Chertsey has capacity for a total of 136 Children.

How far is N family Club - Chertsey to the centre of Chertsey?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N family Club - Chertsey to verify any information. View our terms and conditions. N family Club - Chertsey has an Enhanced Service - more info.