Key Steps Day Nursery

25 Ashcroft Road, Cirencester GL7 1QZ
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Top 20 award
10 47 Reviews
  • Key Steps Day Nursery, Cirencester
Key Steps Day Nursery in the heart of the Cotswolds offers a family-focused feel, a unique learning approach which is delivered by passionate and knowledgeable educators. The nursery offers something truly different and special - a magical play and learning environment for children aged up to 5 years.

The beautiful period building, situated in Cirencester has been sensitively restored and is filled with character. From the highly experienced team of staff to the superb equipment and resources, every aspect of the nursery has been carefully considered to ensure that children are safe but also engaged, excited and encouraged to develop a love of learning and exploration.

To find out more information please visit the nursery Facebook or Instagram page.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Key Steps Day Nurseries Ltd
  • Privately Owned

Person in Charge

  • Charlotte Wix (Owner)

Number of Childcare Staff

  • 35

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Key Steps Day Nursery Reviews (47)

10

Key Steps Day Nursery has a Review Score of 10 (9.988) out of 10, based on 21 reviews in the last 2 years.
Over all time Key Steps Day Nursery has 47 reviews.

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Total of 47, showing 1-20
Review from V R (Mother of Child) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the Nursery, we love every member of staff that we have come across. We feel comfortable and confident having our daughter there and can see how much she is benefitting from being in such a positive, nurturing setting.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for taking ythe time to do a review for the nursery, it really does mean a lot to each and every staff member.
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Review from L E (Mother of Child) published on 27 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so glad we found key steps!! We searched high and low in Cirencester when I was pregnant, as soon as we walked in - we just knew it was the perfect place for our little lady!


We decided to put our little girl in at 10 months old, I am not going to lie, the first few drop offs were horrendous,

but wow the staff went above and beyond to make sure she eventually settled. The love, care and attention to detail is second to none, we are so grateful for all the staff, every single lady I have met knows her name, and is just so welcoming every time!!


She has come on leap and bounds within 3 months of joining! If you are considering Key Steps, don't wait around, they are just the best!

Reply from Charlotte Wix, Owner at Key Steps Day Nursery
We have loved welcoming your family to our nursery and are so glad your daughter has settled in so well. Thank you
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Review from E H (Mother of Child) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're so grateful to have found such a wonderful nursery for our little boy. From the very beginning, during what was a turbulent time for our family. The office staff went above and beyond to support us. Their kindness, flexibility, and understanding truly made all the difference.
Now, just a short
time later, our little boy is so happy to go into nursery every morning. Seeing the big smile on his face at drop off, especially when he spots the familiar, caring members of staff. This reassures us that he's in the best possible hands while we are at work.
The team is not only caring and nurturing, but also helpful and informative, always taking the time to share updates, answer our (many) questions, and make us feel included in his early years journey.


We honestly couldn't ask for more. Thank you for creating such a safe, supportive, and loving environment! It genuinely means the world to us, and we rave about you to everyone.

Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for such a wonderful and heartfelt review. We have loved welcoming you and your son into our nursery, watching him thrive and make amazing bonds with both staff and other children is just a…read more
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Review from N S (Mother of Child) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's been a lovely journey with Key Steps. They constantly strive to make things better for the children and the parents. I have seen my son grow under their care, from a shy toddler who was always by himself to a more confident individual. Would definitely recommend to anyone that's looking for a nurturing
place for their little ones.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
It has been a pleasure to welcome you and your son to our nursery and see how he has flourished. Thank you for taking the time to review our nursery.
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Review from Laura M (Mother of Child) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter attended Key Steps from aged 1.5 to 4 years old. She loved her time at nursery forming wonderful friends and having fun. Importantly she was always keen to attend and now asks to go back!


We could not have asked for a more caring and supportive environment. The staff really knew and

looked after each child. They had our complete trust. Thank you for giving our daughter a fantastic start, helping her personality flourish and preparing her for the next chapter. We will remember her Key Step days as an extremely happy time.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for your kind comments, We have loved having your family in the nursery.
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Review from J B (Mother of Child) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Key Steps since she was 10 months old and we could not be happier with the care she receives. The staff working in the baby room, really are special and make me feel so at ease when leaving my daughter there. I feel like they truly care about her, and what they do day
to day, which is a positive difference from other day nurseries we've experienced. She's always so happy to go in, it's actually difficult getting her to leave at the end of the day! We're looking forward to seeing the rest of her journey as she moves up through the rooms!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for your kind comments. We have loved welcoming your daughter into the nursery and seeing her make such strong bonds with the staff in the room. She has flourished and we cant wait to see…read more
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Review from Daisy P (Mother of Child) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a fantastic nursery, our son was so happy there and the care and attention he got from the staff was amazing. We always felt that he was in safe hands. Great facilities, great resources, delicious food and an incredible team of staff. We are very sad to say goodbye. I would highly recommend Key
Steps to anyone.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
It has been a pleasure to have welcomed you and for son to our nursery. We have loved watching him grow and flourish. We wish you all the best for the future.
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Review from Sarah R (Mother of Child) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Picking the right nursery for your little one is so important and we definitely made the right choice with Key Steps. The staff are so friendly, the meals are full of variety and freshly cooked. The office/management team are amazing too and are quick to respond to any questions you may have. Brilliant
team and the perfect environment for the little ones!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you, so much for your kind words. It's great to hear about the amazing food the children enjoy and the catering team so lovely prepare.
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Review from Susie B (Mother of Child) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started Key Steps in September and since being there I have seen him thrive in the environment they have created. The staff are wonderful, caring, and attentive. The whole nursery goes above and beyond and we recently enjoyed a 'Stay and Play' where we were able to meet other parents and get
to know some of the other babies. He is fed so well from a fantastic menu and all the staff truly seem to know him and his ways. Transparency and communication is so important as a parent and it is certainly a strength at Key Steps.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
We all understand how important excellent communication is to building strong trusting relationships and we work hard every day to ensure this happens throughout the nursery. We have loved welcoming…read more
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Review from Harriet T (Mother of Child) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is nowhere else in the world we'd leave our little boy with, Key Steps is absolutely wonderful. All of the staff are just the most caring and loving people who look after our son day in, and day out! They do such a fantastic job, we are in total awe of what they do.
All the children are involved
in so many wonderful activities every single day, often season projects, age-appropriate learning, and brilliant messy play! We adore seeing everything they get up to via photos on the app, fun and exciting updates face-to-face at pickup, and of course, the little projects they proudly come home with - always getting pride of place on the fridge! Thank you to everyone who looks after our son, especially his incredible key workers, and fabulous office team who are always happy to help no matter what! The trust and love we have for all the staff is unmatchable and that is down to their amazing culture, professionalism, and kind hearts, they truly love looking after children. Thank you for everything you do!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Wow, thank you so much. The whole team really does love their jobs and all our amazing families.
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Review from Emily R (Mother of Child) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 10-month-old daughter has been attending Key Steps for a couple of months now and absolutely loves it. The staff are so lovely and genuinely care about her and her well-being.
I was apprehensive about leaving her at a nursery as I started back to work after maternity leave, but the team at Key
Steps was so supportive and made it so much easier. She has gained so much confidence already, and they do learning activities with her that I never would have thought of.
The staff keeps the app updated and frequently sends me pictures of her having fun at nursery, which is always the highlight of my day at work.
We feel very lucky to have such a lovely nursery just down the road. Thank you Key Steps!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
We are thrilled to have received these kind words. All our staff go above and beyond for all the children in the nursery and it's so lovely when this is recognised. Thank you and we look forward to…read more
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Review from Maddi C (Mother of Child) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Key Steps is a fantastic nursery! All team members are lovely and they all genuinely care about the children and are very approachable, for both children and parents! They put in so much effort to make sure the children have so many activities on offer and tailor them to support their learning and development.
I feel so comfortable leaving my son at nursery as I know that he is safe, cared for and extremely well-fed (they have a fantastic and varied nutritional menu for the children). My son loves this nursery and always has a smile on his face when he is there.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
It has been delightful to see your son grow and flourish whilst being at nursery. Thank you so much for sharing this feedback.
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Review from E S (Mother of Child) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Key Steps have been extremely helpful over the last 3 years my son has been going. They have been very supportive in different situations. My son loves coming to nursery and I am so glad he settled in as well as he has.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you, we have loved seeing your son blossom over the last few years.
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Review from T M (Mother of Child) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't believe how well my little one has settled into nursery and the quality of care he receives. He is 9 months old and has been there for over a month now.
As our parenting style is pretty gentle (feeding to sleep etc) I was apprehensive about how he would nap or feed at nursery, but he has been
welcomed in by the staff and looked after so well that he naps every day, takes a bottle from them and has never cried when I hand him over! The staff are professional, kind and caring, and work with you to ease them into the nursery at the pace that works for you. So happy that we were able to join the Key Steps family!
Reply from Bex Dawkins, Deputy Manager at Key Steps Day Nursery
Thank you for the lovely review, it has been a pleasure getting to know you all and he's settled in so well!
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Review from Darren S (Father of Child) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves coming here. The staff are all so friendly and welcoming and cannot do enough for you. My little boy has thrived since starting here and we couldn’t be happier! The food is good quality and healthy and my little boy always talks about what he eats in a day. The app makes it so easy to see
what he’s been up to!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for taking the time to review the nursery and let others know what our nursery is really like. It has been a pleasure to see your son develop and flourish whilst at the nursery.
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Review from Rachel C (Mother of Child) published on 19 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After my first child, who is now at school, attended Key Steps Day Nursery, I knew immediately that I wanted my youngest child to also be cared for by them too whilst I go to work.
All the staff have such a kind and caring approach towards the child and the parents too and will do their utmost to make
sure your child is happy. Staff will always listen and take on board any concerns that you may have about anything.
The rooms are bright and they have some wonderful toys and learning activities to stimulate your child. The children have lots of outside playtime and opportunities to go on walks. Meals are always varied and food is always freshly cooked. I couldn’t be happier with the care that my child receives. Thank you.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for choosing our nursery again. It's lovely to be able to welcome your daughter into the nursery.
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Review from H O (Mother of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been sending our son to Key Steps since he was nine months old. He settled in really quickly and absolutely loves it there. All of the staff are wonderful. Meals, snacks and nappies being included in the day rate is good value for money makes life a lot easier for us. The opening hours allow
me to be flexible with my work pattern and its great being able to use the app to see what he’s up to throughout the day. Can’t recommend Key Steps highly enough.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you, we always try to go the extra mile to ensure everything is transparent and to make daily life easier for all our families.
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Review from R R (Mother of Child) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Getting my son a place at Key Steps Nursery was such a good decision! He hasn’t been there long, but I’ve been so impressed with the care he receives there. The staff are always friendly when I pop in and are more than happy to fill me in on how his day has been. The communication is great from management
too. They have taken my son’s food allergies seriously and I feel totally assured by this, he always eats well and has plenty of nutritious meals and snacks. The staff really helped him to settle in at the start and took his lead, this meant he felt comfortable napping and exploring in no time! I know he has loads of fun there and I have total peace of mind when I drop him off. Overall, I’ve been really pleased with Key Steps!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
It has been a pleasure welcoming your family into the nursery and a joy to see your son settle into our nursery. Thank you so much for choosing Key Steps.
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Review from Katie G (Mother of Child) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery goes above and beyond for the children and the parents. The experiences the children have had is so wholesome, fun and educational. From a visit from the dentist, so he wasn’t afraid when he went for his first appointment, to going on a bear hunt and holding exotic pets. The staff are amazing
and just having happy, smiley staff at morning drop-offs make it a much better, lighter start to the day. The nursery is always clean and tidy (as much as you’d expect from a setting with 40-odd children!) and the kids eat better than I do! My son makes me get up in the morning and out of bed so he can go to nursery - can’t get a better review than that!
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Thank you for the lovely review, I hope he doesn’t get you up too early!
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Review from Jamie B (Father of Child) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Key Steps is one of the best nurseries in the Cotswolds. Not only has my daughter learned a lot during her time there, she is also becoming a well-rounded, friendly child. The staff are all fantastic and the management team are quick and efficient with any questions or queries I might have. If you’re
unsure where to send your children, opt for Key Steps and you won’t be disappointed.
Reply from Charlotte Wix, Owner at Key Steps Day Nursery
Wow, thank you so much for such a great review. The team work so hard to ensure every family is welcomed into the nursery and has a unique experience with us.
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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Key Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Key Steps Day Nursery is calculated as follows: ( (248 Excellents x 5) + (3 Goods x 4) ) ÷ 251 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Key Steps Day Nursery is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

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Frequently Asked Questions about Key Steps Day Nursery

What is the Age Range of Children that Key Steps Day Nursery accepts?

Key Steps Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Key Steps Day Nursery Open?

Key Steps Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Key Steps Day Nursery have capacity for?

Key Steps Day Nursery has capacity for a total of 80 Children.

How far is Key Steps Day Nursery to the centre of Cirencester?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Key Steps Day Nursery to verify any information. View our terms and conditions. Key Steps Day Nursery has an Enhanced Service - more info.