Partou Worcester Royal Day Nursery & Pre-School

Worcestershire Royal Hospital, Charles Hastings Way, Worcester WR5 1DD
Review Us
9.8 45 Reviews
  • Partou Worcester Royal Day Nursery & Pre-School, Worcester
Partou Worcester Royal Day Nursery & Pre-School is located on the premises of Worcestershire Royal Hospital.

Friendly, trained staff encourage children to learn through their senses and explore their physical environment.

Children can learn at their own pace and have lots of fun.

The staff inspire children to be confident whilst supporting each child’s individual needs.

Every child is made to feel safe and secure but most importantly also given time and space to allow them to be children.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 18

Total Places for Children

  • 56

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 06:45-18:00
    Tuesday 06:45-18:00
    Wednesday 06:45-18:00
    Thursday 06:45-18:00
    Friday 06:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • In front of their building is a carpark – enter carpark and park in their designated spaces. (Please ignore the no entry sign)

Partou Worcester Royal Day Nursery & Pre-School Reviews (45)

9.8

Partou Worcester Royal Day Nursery & Pre-School has a Review Score of 9.8 (9.847) out of 10, based on 23 reviews in the last 2 years.
Over all time Partou Worcester Royal Day Nursery & Pre-School has 45 reviews.

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Date Published
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Reviewer Connection to Partou Worcester Royal Day Nursery & Pre-School
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Review from K J (Mother of Child) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, our child is happy and relaxed in the environment.
He enjoys playing with the wide variety of toys and resources.
He is well cared for and has his individual development renewed regularly.
Reply from Ali Kelly, Family Care Team at Partou Worcester Royal Day Nursery & Pre-School
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Review from L J (Mother of Child) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not be happier with the team at Smileys Worcester. Everyone is always so welcoming. My son is comfortable with everyone here and is always happy when we drop him off and pick him up.
He does a lot of different activities and spends a lot of time outdoors which he enjoys and is important to
us.
Reply from Louise Walsh, Family Care Team at Partou Worcester Royal Day Nursery & Pre-School
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from H S (Mother of Child) published on 30 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son's speech has come on so well over the last few months and the ladies at Smileys have played a big part in that. They always ask what we are working on so we are all working on the same thing to help him progress. The ladies always have the time to discuss what he has been doing that day so we
feel involved in his learning and development.
Reply from Lynn Gorman, Marketing at Partou Worcester Royal Day Nursery & Pre-School
Thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive…read more
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Review from Lucy W (Mother of Child) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the girls are absolutely fabulous, friendly and approachable and put parents' minds at ease knowing their children are well looked after. Everyone is enthusiastic and full of energy. Cannot fault anything.
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Review from K T (Mother of Child) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has been at this nursery for four years and he loves it, as do I. All the ladies are so loving, they have treated him as though he was one of their own. They have taught him lots of new things, e.g. his ABC's and that a certain letter is the beginning of his name, which he can also write. Not
only have they always been kind and caring with my child, they have also helped me lots across the years. They are great with safeguarding and have a brilliant system in place.
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Review from Margaret S (Grandmother of Child) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am an attending child's nanny and I have seen him arrive as a baby, now a school boy. The care Smileys have shown him! They have helped him grow in confidence. Any worries, they are there to help and advise. Every need of the child is met. I think I find the friendliness of all the staff amazing.
As a nanny of a mature age, I can get nervous bringing him in and picking him up, but the support of the girls is always there. I would recommend Smileys to any new parents. Thank you Smileys. Excellent.
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Review from S S (Father of Child) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having two children at Smileys over the last several years has been an absolute pleasure. Seeing how happy my children have been each day, as well as finding out how much they have learned, has always made me feel confident that Smileys is the best place for children to grow and learn. Thank you for
everything you have done over the years.
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Review from Kirstie G (Mother of Child) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little girl has absolutely loved her time at Smileys. You are always greeted by staff with a smile and they put both yourself and little one at ease. If it wasn't for Smileys offering flexible days, shift workers like myself would not be able to work. She has gained so much confidence around other
children and has learned so many new skills, ready for 'big school'. We have loved being part of the Smileys family.
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Review from Matthew S (Father of Child) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our child has been at Smileys for four years. The staff have always been friendly, positive and helpful. The staff have built a really good bonding relationship with my son and he has enjoyed his experience with Smileys Nursery.
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Review from Claire G (Mother of Child) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Smileys. My daughter is very happy and loves attending nursery. She has many friends and loves the staff. I highly recommend Smileys as a nursery.
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Review from Georgina C (Mother of Child) published on 22 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love Smileys. Our daughter and son both came to Smileys and they have the fondest memories. The staff are so amazing and made me feel at ease when knowing they would be in the best care. The staff are so incredible with the children and are so caring. Both our children were excited on the way to
Smileys and would be sad at pick-up times. They always made days fun, exciting and full of love for the children. Smileys will remain a special place in our hearts.
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Review from Stacey B (Mother of Child) published on 14 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All Smileys staff have always welcomed both me and my child with smiling faces and a caring attitude. Staff have an amazing bond with my daughter, she looks forward to attending every day and always leaves with a smile on her face. Absolutely outstanding care!
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Review from M P (Mother of Child) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy has settled in so well and loves this nursery so much! He’s developed so much in the past few months since starting at Smileys. Staff are all polite, kind, helpful and always give a full update at the end of the day. Had been dreading him going to nursery on return to work, but it’s really
the best decision we could have made. Thank you all so much!
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Review from Hannah P (Mother of Child) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended Smileys Worcester since 2020, during COVID I was really impressed with all measures to keep children, parents and staff safe. My daughter settled so well into Smileys and I truly believe this is down to the staff being so kind and engaging. She talks so fondly of Smileys and
is always excited to attend her nursery days. As well as children being at the heart of everything Smileys do, they really value me as a parent and have been so accommodating right from the start from switching days last minute etc. All staff are approachable and are happy to help in everyway. I'm so pleased I chose Smileys for my daughter. She has thrived here and created a real positive foundation of learning to set her up for school.
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Review from Emily P (Mother of Child) published on 10 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and friendly team.
My son absolutely loves attending nursery here.
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Review from Stacey B (Mother of Child) published on 29 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since joining the nursery, we have been welcomed with such warmth! My son adores every staff member and has grown developmentally since joining. The changes in the nursery have been seamless and have not affected my son in any way. My only wish is that he started sooner!
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Review from Jodie G (Mother of Child) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The creche is absolutely amazing - could not have asked for a better, safe, friendlier creche to send my daughter to. The staff are extremely professional, and my daughter's skills have developed so much since attending the creche. She learns about different cultures, food and different cultural events,
which is brilliant and really develops her understanding of the world and different people/cutlers. The staff are happy, motivated and really lovely people.
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Review from Michelle H (Mother of Child) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using Smileys for six years now with both of my children and have loved it. The staff are so friendly, and m children feel it's a home-from-home. The activities that are provided for the children are always good, fun and help to meet educational needs. Both girls have loved being at Smiley's
for their early years care, and we will all miss them when we leave. I thank them for all their help and support over the years and for helping to contribute towards my girl's growth and development.
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Review from Chloe H (Mother of Child) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All three of my children have attended Smileys, and we could not be happier with the care they receive. They are kind, caring and professional and really seem to care about the children. Not a bad word to say!
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Review from S W (Father of Child) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome on arrival daily. Great environment! The attention and care are second to none, especially when my child is feeling nervous on entry - always make sure he's fine and interacts to make his day special.
My child, no matter what mood he is in, leaves with a smile.
All members of staff are
exceptional and kind and care about all children beyond the day.
A special mention to his key worker - a daily smile on her face, and the team leader is great.
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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Partou Worcester Royal Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Partou Worcester Royal Day Nursery & Pre-School is calculated as follows: ( (237 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 275 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Partou Worcester Royal Day Nursery & Pre-School is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Lisa Marie

Lisa Marie Smith

Job Title: Nursery Manager Joined: 2001

I started at Smileys Worcester in 2001 where I progressed from a Nursery Practitioner, Nursery Supervisor, and Deputy Manager and then I became the Nursery Manager in 2007.


At Smiley's, we provide a safe and happy environment allowing children to explore, learn and develop. We support all families in our care from the moment they make that first initial contact with us.


We look forward to meeting you and answering any questions you may have.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Worcester Royal Day Nursery & Pre-School to verify any information. View our terms and conditions. Partou Worcester Royal Day Nursery & Pre-School has an Enhanced Service - more info.