The Pump House Day Nursery

The Old Pumping Station, Pump Alley, Brentford TW8 0AP
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9.7 40 Reviews
  • The Pump House Day Nursery, Brentford
The Pump House Day Nursery is ideally located between Brentford High Street and the riverside, providing high-quality care in wonderful free-flow environments for children aged 12 weeks to five years.

Led by a passionate and caring team, this modern nursery has been designed to spark curiosity and imagination, and each room is filled with hand-picked resources to encourage self-directed play and discovery.

The Pump House is proud to offer an atelier providing a dedicated space for children to channel their creativity and express themselves through a vast array of materials and resources.

A love for the outdoors is reflected throughout the nursery and the team regularly takes trips to local green spots to enjoy fun in the fresh air.

The Pump House loves getting the best out of each and every child and offers a safe, homely and nurturing space where children can thrive at their own pace.
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Funding & Fees

Daily rates:
0-3 Years: £92.00
3+ years: £76.00


AM/PM rates:
0-3 years: £49.50
3+ years: £49.50

Fees are subject to change. Please contact the Nursery directly for tailored fees information.

Contact The Pump House Day Nursery to get a personalised quote.

Contact The Pump House Day Nursery to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Natalie Healy (Nursery Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 92

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

The Pump House Day Nursery Reviews (40)

9.7

The Pump House Day Nursery has a Review Score of 9.7 (9.672) out of 10, based on 17 reviews in the last 2 years.
Over all time The Pump House Day Nursery has 40 reviews.

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Review from J T (Mother of Child) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been in the baby room since just after his first birthday and we are really pleased with our experience at pump house. Staff are kind, caring, flexible and provide an engaging and stimulating environment. Staff are really good at communicating with parents and we love the daily updates. Our
son does so many activities here that we would not have thought of otherwise and he comes home learning many new words all the time. The premises is modern and clean and the cost is good for London. They celebrate many events throughout the year and are so welcoming to children and parents.
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you for your lovely review. Were so glad your son is enjoying his time with us and that you feel well supported by the team.
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Review from Artem A (Father of Child) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Team is working very hard and our Family really appreciate how they take care of our child - seems like we are one big Family !
Many thanks Team - much appreciated and wishing you all the best and good luck with our loved ones!
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you so much for your kind words. Were really glad to hear that you feel supported and part of our nursery family. It means a lot to the whole team. We truly appreciate your trust and your lovely message.
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Review from Dijonay C (Mother of Child) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The pump house day nursery has been so welcoming to my daughter and myself, she is so happy there and learns so much, she has great bonds with all of staff and they all take their time to get to know the children properly and it really shows. My daughter is so happy at the nursery and settled in very
well, so thank you guys so much for always doing your best and making all of the children happy
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you so much for your lovely review. Were delighted to hear how happy and settled your daughter is with us. Our team truly values getting to know each child as an individual, so it means a lot to hear this recognised. We really appreciate your kind words and your trust in us.
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Review from Holly K (Mother of Child) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first started at The Pump House with our now 6yr old and decided to come back for our youngest. He's been going since 8 months old and is now 1.
The team are amazing-so supportive and really care about the kids and the parents too. Our little one loves going, no tears at all, just smiles and sometimes
doesn't want to come home!
We love getting the daily updates and seeing all the fun activities they get up to. He eats better than I do every day!
We're really happy with The Pump House and would definitely recommend it.
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you so much for your lovely review. Were delighted to have supported both your children and to hear how happy your little one is with us. It means a lot to know you value our team, updates, and activities. We truly appreciate your recommendation and your trust in The Pump House.
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Review from Ramona M (Mother of Child) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with George's nursery and couldn't have asked for a better place for him. The staff are truly amazing - kind, patient, and very caring - and it's clear they genuinely love what they do. From the start, they made George feel safe, comfortable, and happy, which meant a great deal to us
as parents.
George has settled in wonderfully and has grown in confidence and independence since attending. The activities are engaging and well thought out, and the nurturing environment helps the children develop both socially and emotionally. Communication with the nursery is also excellent, which gives us great peace of mind.
Overall, we are very grateful to the entire team for their dedication and warmth. We highly recommend this nursery to any parent looking for a loving, supportive, and professional environment for their child.
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you so much for your wonderful review. Were delighted to hear how well George has settled and that you feel so supported by our team. It means a great deal to us to know he feels happy, safe, and confident here. We truly appreciate your kind words and your recommendation.
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Review from Camila H (Mother of Child) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a very bad experience with another local nursery in Brentford, discovering The Pump House was truly refreshing. From the very first day, we were welcomed by a warm, friendly, and genuinely caring team who immediately made us and our little one feel at home.
Their communication has been great,
we receive regular updates and photos of the kids' day, something we never had with the previous nursery, and it has made such a difference in feeling connected to our daughter's day.
A special thank you to Tamera, Maria, Amira, Thea and Victoria (to name a few!) whose kindness, patience, and attentiveness shine through every single day. Their dedication gives us so much peace of mind, and it's clear how much our daughter adores them.
Most importantly, our daughter is always happy to go in, which speaks louder than any words I could ever share. We couldn't be more grateful for the wonderful environment The Pump House provides. Highly recommended!
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Review from Balca A (Mother of Child) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at Pump House Nursery in September and after coming from a really bad experience at another nursery, we were quite anxious. From the first day, Pump House has been incredible with him. It took some time for him to settle, but the team put in so much effort. They even extended his settling
in period and really considered our needs throughout.
Even though the nursery manager changed just as we were joining, Lyn has been absolutely wonderful. She listens to every comment we make, takes action when needed, and keeps communication clear and supportive. The management team as a whole has been very helpful.
The nursery itself has a lovely garden and indoor space which my son adores because he loves running around and exploring. They also take the children out regularly to see the ducks and visit pets at home which is such a thoughtful touch. The staff in the baby room are genuinely caring and loving and it shows in how happy and comfortable my son is there.
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you so much for your kind words. Were delighted to hear how well your son has settled and that you feel supported by Lyn and the team. It means a lot to know he is happy and enjoying his time with us.
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Review from Santa T (Mother of Child) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy has been at Pump House for about six months now. The staff are just brilliant with the little ones - warm and caring, and the whole place has a really relaxed, cosy feel to it.
It's also been amazing to watch how much he's come on with his development since starting. But the main thing
for us is that he's just so happy to be there. He goes in with a big smile every morning and he's just as cheerful when we pick him up at the end of the day, which really says it all.
The building itself is a big plus too - it's modern, clean and a really beautiful space for the kids. We honestly can't recommend the team and the nursery enough.
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Review from Magdalena W (Mother of Child) published on 11 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall were very happy with the nursery. Our son started in baby room and now he's in pre-school room.
All staff are kind and very helpful. They always inform if any issues or changes happen at the nursery.
The application which they use is very helpful, always updated with latest information.
Usually
response to any messages is pretty fast. Our son really enjoy going to the nursery and made some good friends there. I would recommend!
Reply from Kaleigh Riglin, Customer Experience and Enrolments Manager at The Pump House Day NurseryThank you for your kind words! We're delighted to hear that your son is enjoying his time with us and has made great friends. We appreciate your feedback on our staff and communication, and we're grateful for your recommendation!
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Review from R H (Mother of Child) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined The Pump House Nursery in January 2023. Throughout her time there, the entire team has gone above and beyond in providing exceptional care, attention, and love. In 2023, my daughter was diagnosed with ASD, and the support she received from the nursery exceeded all of my expectations.
The teachers worked tirelessly to ensure that her needs were met, showing a level of care and dedication that I will always be grateful for. I've worked closely with the team on her EHCP, and the process was handled with such professionalism and care, making me feel reassured every step of the way. The growth I've seen in my daughter-from her confidence to her communication skills-has been nothing short of remarkable. The communication between myself and the nursery has been seamless, and the support we both received has been unparalleled. I couldn't recommend the Nursery enough. They are a fabulous team and I am forever grateful for the incredible difference they've made in her life.
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Review from Aman B (Father of Child) published on 10 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love our child's development while she has been with The Pump House Day Nursery. Two staff members in particular are awesome. Our daughter joined the preschool and she has grown with all the staff, developed bonds and learnt social skills.
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Review from Antonella P (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been going to the Pump House in Brentford since January and we can't be happier.
She is very well looked after, every time we go to pick her up you can tell that the children are happy.
All the staff is superb, super caring for the children and very supportive with their growth.
Another
plus point for us was that the nursery is very open to parents and there is great communication between nursery and family.
Last but not least, they have a proper kitchen in house, and they have a lovely lady Chef who cooks delicious meals from scratch for the kids which my daughter really enjoys.
We highly recommend The pump house day nursery.
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Review from Alice M (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Pump House are lovely, kind, nurturing and take time to get to know my little one on a personal level. They make a conscious effort to give daily updates that help us to loop into our babies day. They give regular feedback on progress and work with us to ensure milestones are met.
My little one is excited to attend every day and it's helped eased my mind sending her into the nursery. She loves all of the food that is made and has developed so much since attending! Thank you.
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Review from Magdalena F (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love Pump House Nursery! My 1.5-year-old daughter was adapted so fast. Every day is packed with engaging activities that keep her excited and entertained. The staff is incredibly caring and attentive, ensuring a safe and nurturing environment. Highly recommend it to any parent looking
for a fun and stimulating place for their little ones!
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Review from V K (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boys have been attending this nursery since 1 and it has been an absolute pleasure. They have grown and flourished in this environment and have become independent little boys who are taking their next journey to school.
The environment is amazing and the teachers are friendly and supportive of
each child.
The boys will miss them all when they start school in September.
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Review from Ban E (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending this nursery since he was 1 year old and is now thriving in the toddler room. Under the current nursery manager's leadership, there have been remarkable positive changes that have greatly enhanced the nursery experience.
One of the highlights for us has been the weekly football
and Spanish sessions. These sessions have added so much value to my child's week, providing both physical activity and exposure to a new language in a fun and engaging way.
Overall, we are delighted with our nursery experience and would highly recommend it to other parents looking for a nurturing environment with enriching activities.
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Review from Davide S (Father of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to share my wonderful experience with The Pump House. From the moment we first visited, we were impressed by the warm, welcoming atmosphere and the caring, attentive staff. The classrooms are bright, cheerful, and filled with a variety of engaging, age-appropriate activities that stimulate
the children's curiosity and learning.
The teachers at The Pump House are exceptional. They are not only highly qualified but also genuinely passionate about early childhood education. They take the time to understand each child's unique needs and interests, fostering an environment where every child feels valued and supported.
Overall, The Pump House has exceeded our expectations in every way. It is a nurturing and inspiring place where children are encouraged to grow and thrive. I highly recommend it to any parent looking for a top-quality early childhood education for their little one.
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Review from Calvin T (Father of Child) published on 1 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started the baby room at 13 months old and we are happy with how she has been handled and she has made good progress in her development. The staff is great and provides regular updates and is always ready to answer any questions that we have. Very happy with the nursery and am glad that
it is near our home.
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Review from Daniela O (Mother of Child) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is going to The Pump House Day Nursery since June 2022 and we couldn't be happier with the nursery and his progress. The staff is amazing and the nursery is super organised and provides the kids with what they need to strive. Well done to everyone in Pump House Brentford.
Reply from Ben Tulett, Nursery Manager at The Pump House Day NurseryThank you for your wonderful review regarding the nursery, team, and the baby room. We really appreciate the time you have taken to complete this. It truly has been a blessing caring for your son over the last few months and watching him grow over this period. We look forward to seeing your son continue to flourish over the coming months.
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Review from J G (Mother of Child) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending the Pump House Day Nursery (baby room) since she was only 3 months old, and we have been so impressed with how quickly she settled in. She has developed very strong bonds with her key worker as well as with other lovely staff in the baby's room. She always seems so happy
to go in the morning! She has also become a really sociable child, and we love to see the regular baby's room updates throughout the week and detailed development updates about her every month. We cannot speak highly enough of this wonderful nursery!
Reply from Ben Tulett, Nursery Manager at The Pump House Day NurseryThank you for taking the time to leave such lovely words. It has been a honour to watch as your little girl has grown so much, and we look forward to being part of her journey moving forward.
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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for The Pump House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for The Pump House Day Nursery is calculated as follows: ( (172 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 203 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.849 Points relating to the number of positive Reviews for The Pump House Day Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 17 Positive Reviews ÷ 18.4 = 0.924
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Natalie

Natalie Healy

Job Title: Nursery Manager Joined: 2023

Hi, my name is Natalie and I am The Pump House Nursery Manager. I have worked in the Early Years sector for the past 13 years and I pride myself on being an approachable person, who always makes time for the children, families, and the staff I work with.


I have enjoyed creating nurturing environments where children can learn and grow with confidence. I find it incredibly rewarding to be a part of children’s developmental journeys during such a formative time in their lives. I believe that every child deserves the best possible start in life, and I'm committed to providing a caring and stimulating environment with my team.


During my career, I've worked with children with a wide range of needs and developmental diversities, and I'm pleased to say that I've been able to make a positive difference by ensuring our curriculum and environments are enabling for all children in my care.


I'm proud to say that during my time as a Nursery Manager, I've been able to motivate my team and create a positive atmosphere where everyone feels valued.


I believe that effective leadership is about empowering others to achieve their goals and providing them with the support they need to succeed. Clear communication, collaboration, and focussing on outcomes that support the children in our care is essential.

Frequently Asked Questions about The Pump House Day Nursery

What is the Age Range of Children that The Pump House Day Nursery accepts?

The Pump House Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is The Pump House Day Nursery Open?

The Pump House Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Pump House Day Nursery have capacity for?

The Pump House Day Nursery has capacity for a total of 92 Children.

How far is The Pump House Day Nursery to the centre of Brentford?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Pump House Day Nursery to verify any information. View our terms and conditions. The Pump House Day Nursery has an Enhanced Service - more info.