Cotton Tails at Hagley

69-71 Kidderminster Road, Hagley, Stourbridge DY9 0QN

Cotton Tails at Hagley, Stourbridge, Worcestershire
Cotton Tails at Hagley, Stourbridge, Worcestershire
Cotton Tails at Hagley, Stourbridge, Worcestershire

Cotton Tails at Hagley provides nursery care and learning for children in a secure, high quality environment. The nursery consists of four age-appropriate rooms and a specially designed outdoor area where children are encouraged to explore and be active every day.

The nursery’s baby room provides a homely environment for a range of activities, where staff endeavour to foster physical development and early communication through the use of Makaton. The tinie room is a second under twos area focusing on supporting the children as they develop from babies into independent toddlers.

Children in the nursery room are encouraged to learn through play, and staff focus on extending language and vocabulary skills as well as social and emotional skills. The school room is for the oldest children and strives to foster independence to prepare them for compulsory education. Activities at Cotton Tails follow the Early Years Foundation Stage (EYFS) as set out by the Government.

Nappies and food (lunch, tea and snacks) are provided by the nursery, but parents are asked to provide their own formula milk for babies.

Group: Cotton Tails Nursery Ltd

Person in charge: Beth Hemmings (Manager)

Local Authority / Social Services: Worcestershire County Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 80

Age Range: from 0 years 3 months to 4 years 6 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Cotton Tails at Hagley has a Review Score of 8.9 (8.939)

The Review Score of 8.9 (maximum of 10) for Cotton Tails at Hagley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Cotton Tails at Hagley in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.939 for Cotton Tails at Hagley is calculated as follows: ( (124 Excellents x 5) + (8 Goods x 4) ) ÷ 132 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4 Points relating to the number of positive Reviews for Cotton Tails at Hagley is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 4 Reviews ÷ 16 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cotton Tails at Hagley?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cotton Tails at Hagley

  • Mother of Child
    10
  • Father of Child
    1

So glad I made the decision to send my daughter to Cottontails Tails at Hagley. Choosing a nursery is one of the hardest things to do for parents as they need to be able to trust the people caring for the most precious thing in the world to them. Every parent wants the best for their child and I really believe I have found that in Cotton Tails.
Leaving my daughter with such friendly, caring and loving staff really reassures me that my daughter is happy and well looked after while I’m at work.
The outdoor area has had lots of improvements since we first looked around the nursery about 6 months ago, my daughter loves the new music station and the mud kitchen too. Lots of sensory and learning opportunities!
Can’t even think of anything negative.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter absolutely loves the nursery and the staff! She started when she was 7 months old and she is now 14 months old. At first, she found it a little difficult to settle, being so young- but the staff were so accommodating, supportive and helpful that within a couple of weeks, she had settled in really well! The staff made me, as a new mum leaving her little one for the first time, feel at ease and reassured me that she would be fine- in which she was! I received very thorough feedback about her day and they were happy to answer any questions I had. I cannot praise the nursery enough! They provide great and stimulating activities and teach the children good etiquette and manners from such a young age! My daughter has come on leaps and bounds since attending the nursery and I’m very grateful to have found a place in which I feel my daughter is in the best care and so well looked after by such lovely members of staff!

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

As a parent that has never had to put a child into nursery before, I was extremely anxious about doing so.
I was petrified about having to leave my child with strangers. What if she didn’t thrive? Or didn’t cope? How would she manage without being looked after by family?
Fortunately, it soon became clear that this was the next best thing. The team at Cotton Tails are amazing, passionate and dedicated. I feel like they have looked after my daughter like she were there own. I’m so happy I chose this nursery to look after my daughter. I would highly recommend it.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Having viewed other Nurseries in and around our area we loved Cotton Tails due to the fact this is a well-established organisation, yet the new purpose built accommodation was brand new and only a few months old. The cleanliness and great internal space of Cotton Tails, coupled with their friendly and experienced staff made this the only option for our daughter. As our child was in Nursery a couple of days a week, from 12 weeks old, it was important that the attention she received would be similar to our own, and the team didn't and hasn't disappointed us. Can't recommend enough. My only wish, was that they had more of a garden area for the children to play and experiment, even if they sacrificed a car parking space or two I think the children would really enjoy it, that said; there's ample play space outside and plenty of toys. Thank you, girls, for taking excellent care of our child.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy started Cotton Tails Hagley in August 2016, he really enjoys his days there and the nursery is really welcoming and the staff are superb. I have noticed his development since he started and the staff are really attentive in helping him in areas he needs extra support. An all round lovely nursery.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter started attending Cotton Tails at Hagley when it opened and I couldn't be more pleased with the nursery. The staff are fantastic and they look after my daughter wonderfully. She enjoys the day thoroughly and I can leave her in the morning feeling confident she will be cared for at high standard.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We relocated to Hagley and I needed to find a new nursery for our son who had been in his current nursery setting since he was 5-months old. I was immediately impressed with the manager who was friendly and knowledgeable. The staff have been wonderful in helping him to settle into his new setting, nothing is too much trouble and they always have a smile on their face, and in turn, the children are happy and always well occupied with lots of activities and days out. I wouldn't hesitate to recommend Cotton Tails at Hagley to prospective parents.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

From the very first time I visited Cotton Tails at Hagley, I was made to feel so welcome and comfortable. Most importantly my daughter was made a fuss of. With the Nursery being purpose built the layout and equipment are all perfect. The staff are all lovely. So warm and caring. So much so my 2-year-old names them as her best friends!
I won't hesitate to recommend the nursery. In fact, 2 of my close friends are already planning to send their babies.

Thank you for being so wonderful!

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We started at Cotton Tails Hagley in June 2016 and our little girl loves it there.
The staff are amazing and really look after the children.
Our little girl is so much happier here than when we used a local childminder.
Thank you Cotton Tails for great childcare!

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has a fantastic time at Cotton Tails nursery. He takes part in lots of fun activities on the two days that he attends and enjoys a good variety of food which is offered. The staff are just exceptional and keep me updated on all his progress. I couldn't recommend this nursery enough! A happy baby makes a happy mommy, so thank you to all!

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has attended Cotton Tails at Hagley since August 2016 and she absolutely loves it.

All of the staff are wonderful, so friendly, approachable and caring to all of the children. I would most certainly recommend the nursery to all parents considering a setting for their child.

Since being at nursery my daughter has come on so much in her development. Her speech and understanding astound me.

The bright, airy atmosphere within the nursery is so child friendly and welcoming. I always feel 100% comfortable leaving my daughter whilst I work, knowing she is cared for in such a fantastic setting.

How likely would you be to recommend Cotton Tails at Hagley? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Cotton Tails at Hagley

Job Vacancies

Staff Profiles

Beth

Beth Hemmings

Job Title: Nursery Manager

Joined: 2003

Description:

Hi my name is Beth; I have worked for Cotton Tails Ltd since 2003. I began my journey into childcare at the age of 16. When I left school I wanted to work with children but I knew going to college full time was not the right path for me. I took a chance and wrote a letter to Happy Days -Quinton asking if they had a position for an Apprentice. They accepted my letter and offered me an interview, my luck was in and I was offered the job!

Being my first job I was a little nervous but after my first day I knew I had made the right decision and couldn’t wait to get back there. During this time, I gained so much knowledge and achieved so much experience. After I completed my NVQ2 I went to work at our sister nursery Cotton Tails – Northfield where I became a Room Leader for the School Room. Whilst working there I gained my NVQ3 and also more experience in higher roles such as Nursery Senior. In 2009 I became Deputy Manager, this was a great opportunity for me and helped me progress to where I am today. During my time at Cotton Tails- Northfield I was part of two OFSTED inspections and the team worked together to achieve ‘Outstanding’ both times.

In 2016 Cotton Tails at Hagley opened and I was transferred here to become Manger, and have also gained my NVQ3 in Management. This is an exciting challenge for me as I get to work with a new team of people, and be part of an incredible adventure, seeing the company grow. Over the years I have got to meet many amazing children and have been rewarded by watching their personalities grow from being young babies to big children ready for their next chapter at ‘Big School’.

Beth x