Bright Horizons Crawley Day Nursery and Preschool

Maidenbower Business Park, Balcombe Road, Crawley RH10 7NN

Bright Horizons Crawley Day Nursery and Preschool (Maidenbower) opened in September 2016 and accepts children aged from three-months to five-years-old.

The nursery is equipped with rooms, each designed for specific age groups. It has two floors, with a large outdoor garden featuring a tree house and climbing wall, giving children many opportunities to learn and explore in a natural environment.

The nursery also offers a cookery studio, parent and staff room as well as bespoke Growing Programmes including readers, writers and mathematicians.

Bright Horizons Crawley Day Nursery and Preschool provides children with a home-from-home where children feel cared for, happy and supported by a qualified team of childcare professionals.

Group: Bright Horizons Family Solutions

Person in charge: Leanne O’Reilly (Nursery Manager)

Local Authority / Social Services: West Sussex County Council

Number of Staff: 35

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 92

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Directions:

From Crawley Town Centre follow Haslett Avenue East (A2220) through Three Bridges, turn right onto Worth Road. At the end of the road turn right onto Balcombe Road and at the second roundabout turn left into Maidenbower Business Park and turn left for the nursery.

From the M23 take junction 10A and turn right at the roundabout. Follow Balcombe Road and take the fourth exit at the roundabout. At the second roundabout turn right onto Maidenbower Business Park and turn left for
the nursery.

Visiting:

The Nursery is located close to Three Bridges railway station, which offers direct links to London Victoria and London Bridge. The nursery is also easily accessible from the M23 for those driving from London or Gatwick.

Parking:

Convenient drop-off and pick-up spaces are available at the front of
the nursery and is located within walking distance to Three Bridges
station.

Overview

The Review Score of 9.8 (maximum of 10) for Bright Horizons Crawley Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Crawley Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 37 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.762 for Bright Horizons Crawley Day Nursery and Preschool is calculated as follows: ( (369 Excellents x 5) + (83 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 466 Ratings = 4.762

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Crawley Day Nursery and Preschool is based on 37 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 37 Reviews ÷ 18.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Bright Horizons Crawley Day Nursery and Preschool has a Review Score of 9.8 (9.762)

Average Ratings

  • Excellent
    33
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Crawley Day Nursery and Preschool?

  • Extremely LIKELY
    37
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Crawley Day Nursery and Preschool

  • Mother of Child
    32
  • Father of Child
    6
  • Grandmother of Child
    1

My daughter has settled in very well ay Bright Horizons and staff have always been supportive. She has come on leaps and bounds since starting nursery and I attribute this to the staff and such a fabulous environment and facilities. I am very pleased that I chose for my daughter to attend this nursery and have no doubt that she thoroughly enjoys her time here.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the care provided in the nursery. My child loves it in there. I would definately recommend it to friends and family.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Our 3-year-old son has had a fantastic experience at Bright Horizons. Though he comes here once a week, he remembers his experience throughout the week and asks to come to BH often. We plan to send him here 3 days a week shortly. BH staff are very friendly and pay very good attention to our son. We are very happy with the services. The premises is also very clean, well equipped with many toys and well maintained.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

My experience with the nursery is very good so far. Very friendly staff! My son has been learning loads (both day to day life skills and other learning milestones). I especially like the nursery being purposely built. It's very neat and clean (actually the cleanest and tidiest nursery I have seen). I really appreciate my son's key person for all her hard work and the wonderful relationship with children!

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

I have been impressed with the number of themed activities that have taken place in preschool since Christmas. These clearly (from photos and feedback from my daughter) engage the children to a high degree, so I am pleased that there are more planned for the coming weeks. It has also been good to see the display boards updated so much more regularly now, so we have both a written and visual account of what the children are doing each week - this is really appreciated.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

The staff seem friendly and happy but my son is still adjusting.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Likely

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Average Rating:   4 out of 5

Although our son, has only been attending nursery for two weeks due to illness, the staff have been very approachable and supportive. Our son is struggling to settle and we hope with a bit more time, he will feel more comfortable and happy.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Likely

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Average Rating:   4.3 out of 5

We have had a great experience with this nursery. The staff have been very helpful and friendly. My son has had no issues settling into the nursery. Very pleased with the service provided, I have seen my son develop since going to the nursery and they have been flexible to meet our needs.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4 out of 5

I had to change my daughter's nursery as her previous one closed down. I have to admit that I was really worried as she was settled at her nursery. When we looked around the nursery we were made to feel so welcome and it was lovely and clean and new my daughter settled really quickly which is thanks to the staff at the nursery. Would highly recommend this nursery to anyone.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

It is an amazing nursery which shows in how much she loves it. She runs in straight away in the morning. Staff are all lovely and she enjoys all the activities that they do and the garden.
She also enjoys the food, which we are happy for her to have as it is all healthy and filling.
Overall, excellent nursery.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the nursery and staff. Our son always comes home happy. The staff at this pre-school are excellent. Very caring, challenging and nurturing. They do different themes and different learning.
Our son loves the outside space and also the learning kitchen where they make biscuits, scones and cheese twists.
The food is varied and our son enjoys eating (and serving food) with his friends.
Overall, we are extremely happy with the nursery.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Lovely nursery. Friendly staff, clean facilities. My daughter loves being here and learns a lot.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very clean and brand new nursery with spacious and sunny rooms where kids can enjoy wide ranges of activities, the outdoor area is amazing as well. Staff are professional, capable, qualified and friendly. Food is healthy and variable that meet different dietary requirements. It is the place where you feel your kid is in safe hands.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My little girl goes full time and absolutely loves it. She loves the activities and the garden and has recently started to trail into the next room. This has been very smooth. She has so much fun and loves all the staff.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our son has attended this nursery from a young age and loves it which assists with our experience working, the majority of the week.
Facilities are exceptionally clean and tidy and up to date. All staff are attentive and caring, catering for each individual's different personality and needs.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Very happy with the nursery. Lots of fun things for my child to do. She enjoys her time here a lot and she is well looked after. She seems so happy she doesn't even want to go home! Love the fun activities e.g. Baking, art and crafts etc! Keep up the good work!

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Staff inside the nursery are friendly and chatty, open and honest. Give a true reflection of how your child is progressing.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Staff are fabulous. My granddaughter is very settled here. She loves nursery.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter loves nursery. She really enjoys cooking the children's kitchen and she loves playing with her friends. I would like pre-school to ramp up the preparation for school but love the nursery staff looking after my daughter are great.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   3.9 out of 5

Great, warm and friendly environment. Staff are friendly and easy to approach. Their attention to my child is very good. They have a wide variety of activities, running to help develop children and food is very good range each week.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

The nursery offers excellent childcare to all the children. My daughter is assigned a key worker who she loves and gives a thorough handover to every day. They keep an excellent diary of her daily activities.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

Very happy with our first month. The baby room has made us feel very welcome.
Our keyworker has been great, again made us feel welcome and really helped our daughter settle in.
Also, management has answered any questions very quickly and were again very helpful.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

We love Bright Horizon Crawley Day Nursery. My child is very happy and has grown a lot here. The teachers are lovely.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

I have had an excellent experience so far with Bright Horizons Crawley Day Nursery. All of the staff are very welcoming, polite and friendly. They are also incredibly helpful with every aspect of care. Most importantly, my daughter loves it.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son is very happy at the nursery so this is the best reflection of the atmosphere at the nursery. Credit to the staff and management.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

When we moved to Crawley from Brighton, I was worried about finding a nursery to compare to her old one. We are so happy that this nursery superseded her old one. She is so happy here, she loves everybody, everything and the staff are all brilliant. Our daughter's key person is the best for our daughter and she always talks about inviting her to tea at her house.
Thank you for making the transition smooth and painless. My only suggestion would be to have a little less yoghurt for dessert.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

I have nothing but praise for the nursery. The girls are always welcoming and give a great rundown of what my daughter has done in the day.
The nursery is always clean.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My child really loved December month, it was filled with exciting pre-school Christmas activities that involved lots of glitter, glue, messy play and social activities with friends.
My child is well supported in developing independent skills and in communication targets. Staff are friendly, approachable and open to learning. Very keen to learn Makaton. My child loves nursery and so do we as parents. Staff, facilities and hours of opening suit us so well. Thank you for all you do. You are helping fashion my child's future with such care and skill.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

We're really happy we chose this nursery. Our child really enjoys himself and is always talking about nursery when he is home. Everything is clean and well looked after and the nursery teachers in the pre-school room are fantastic, they handle upsets and tears really well.
We love coming to pick our child up and hearing what he played with and what he ate throughout the session. Have already recommended to friends.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Amazing nursery with brilliant staff. They always give a little brief update day to day on how your child is getting on which is nice and helpful.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My children and I love Bright Horizons nursery and preschool.
The nursery is very bright and impressively clean, rooms are spacious with high standards of facilities, so kids can enjoy a wide range of fabulous activities. In addition to this, there is the amazing outdoor area where the kids enjoy playing and exploring.

Staff are very professional, qualified, capable, dedicated and very caring. They are approachable and friendly as well.

Food is delicious and nutritious, there are varieties of meals that meet all dietary requirements prepared by the qualified chef.

The management team is very competent, highly qualified, very cooperative, and very supportive. Simply, the nursery has a wonderful management.

In conclusion, it is the place where you can feel reassured that your kid is in safe hands.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son loves the nursery. I was nervous about how he would settle but the staff were fantastic with him and at easing my anxiety. All the staff are really accommodating and caring. The outdoor facilities are fantastic and it's great the little ones spend so much time outdoors exploring. The variety of food is also very good.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Our daughter loves the nursery and has made some great friends amongst both the staff and her fellow toddlers/pre-schoolers. The girls are wonderful with her and the facilities are unparalleled. The menu is fab - so varied and nutritional.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

I am very happy with the level of care & support given to us when we moved our son to the nursery. All the staff are friendly & professional. They put us at ease in at a difficult time & made the transition very smooth.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

The care at this nursery is second to none. Facilities are amazing but most importantly the staff who work there are approachable, caring and look after my daughter so well. She loves her time there and all the staff too. The acting manager is brilliant. Nothing is too much trouble for any of them. On the odd occasion that my daughter has left her beloved teddy there one of the staff comes to our home and hand delivers him! We just wish the acting manager could become the permanent manager.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Since my child joined this nursery, I have been very happy. Staff are all very friendly and good with the children. Feedback at the end of the day is always good. I like the way they always seem to have activities for the children and the menu has a good variety!

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

Our 3-year son attends the preschool and has a great time! We've been particularly impressed by the support we've received with toilet training and his cooking lessons. He loves it and settled in really well. The staff to children ratio is excellent. Highly recommend.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Improvements on activities, increase in the number of children.

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   3.8 out of 5

Our 11-month old son started at the Crawley Maidenbower Day Nursery a few weeks ago. The team have made him feel so welcome and he has settled-in better than we could have ever have hoped. The nursery is heads and shoulders above any other that we visited in the area in terms of facilities/cleanliness and the level of care and attention to his individual needs/dietary requirements has been fantastic!

How likely would you be to recommend Bright Horizons Crawley Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

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Vacancies

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Staff Profiles

Leanne

Leanne O’Reilly

Job Title: Nursery Manager

Description:

I have been working within childcare since 2000 and always strive to ensure the children in the nursery learn and develop to their full potential. Providing the children with an enriched learning environment with opportunities for both challenging and stimulating experiences is what makes nursery life so special. Using my knowledge and experience of child development I support our passionate team to achieve the best outcomes for your child. At Bright Horizons, it is our utmost priority to ensure the children in our care area safe and happy.

Sarah

Sarah Harrison

Job Title: Deputy Manager

Joined: 2017

Description:

I have worked with children and young people for the past 7 years and have supported children with additional needs (and their families) in various roles. During this time I developed an interest in child development and qualified with Early Years Teacher Status in 2014. I’m committed to providing a safe and fun environment for your child to learn and achieve their full potential. I believe that building strong partnerships with parents and families is vital in ensuring development and learning is extended at home. I look forward to welcoming you and your child to our beautiful nursery!