Partou Stepping Stones Day Nursery & Pre-school

155 Whitefield Road, Speedwell, Bristol BS5 7UB
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9.7 53 Reviews
  • Partou Stepping Stones Day Nursery & Pre-school, Bristol
Partou Stepping Stones Day Nursery & Pre-school in Speedwell provides high-quality care and education for babies and children up to the age of five.

The nursery is spread across two adjoining houses with bright and airy playrooms, a shared conservatory area and an exciting outdoor play area with its own giant pirate ship.

Children at the nursery enjoy a wide range of inspirational learning activities covering all aspects of the Early Years Foundation Stage, including communication, physical development, and expressive art and design.

Stepping Stones' experienced team hold childcare qualifications, paediatric first aid certificates and safeguarding training. Every team member has an enhanced DBS check and the nursery has CCTV and secure door entry systems for added security.

The nursery provides delicious and healthy meals and snacks, providing children with a wonderful nutritionally balanced diet.

The team at Stepping Stones is so proud of their nursery. Make an appointment and take a closer look at all the nursery has to offer.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 12

Total Places for Children

  • 38

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Small car park at the front of the building for parking to drop/collect children and for periods whilst viewing the nursery or visiting.

Partou Stepping Stones Day Nursery & Pre-school Reviews (53)

9.7

Partou Stepping Stones Day Nursery & Pre-school has a Review Score of 9.7 (9.705) out of 10, based on 24 reviews in the last 2 years.
Over all time Partou Stepping Stones Day Nursery & Pre-school has 53 reviews.

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Total of 53, showing 21-40
Review from M I (Mother of Child) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with this nursery
My daughter has always a smile on her face when we drop her off and pick her up
Staff is friendly and professional
I would definitely highly recommend to other parents
Reply from Leah Hannon, Home Manager at Partou Stepping Stones Day Nursery & Pre-school
Thank you so much for your kind words! It brings us joy to hear that your daughter is happy and well taken care of at our nursery. Our staff takes pride in providing a friendly and professional…read more
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Review from Catherine W (Mother of Child) published on 20 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been at Stepping Stones since she was one, moving through babies, toddlers and now preschool. Her key workers, one in babies and one in toddlers have been amazing. They have helped her development and ensured that she has a positive and safe environment in which she can thrive. My daughter
has built strong friendships facilitated and encouraged by the staff which has been so lovely to watch develop. As a small nursery, my daughter has been able to build a real sense of community and looks at the nursery as a home away from home.
Reply from Louise W, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Review from N B (Father of Child) published on 23 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good.
Reply from Ali Kelly, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school
Thank you for taking the time to leave a review, we hope you have a great day!
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Review from Amy M (Mother of Child) published on 1 July 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff are really lovely and care about the children. My child loves going and enjoys her time there. All the children seem to be happy at the nursery and seem to get on well with the staff. I do love seeing the updates, but find that they can be sporadic, sometimes with only 1 or 2 updates that
day. I wouldn't normally mind but it would be useful to know if she hasn't had a nap or hasn't eaten much tea at the end of the day. A couple of times my child has been sent home with a soiled nappy and a few times with a wet nappy. Also, I picked up my child once and the staff had an audiobook playing on a CD player and a member of staff turning the pages of the book. I feel like the staff should be actually reading the book for all the children and especially for any children that rely on lip reading to understand.
Reply from Erin L, Family Care Team at Partou Stepping Stones Day Nursery & Pre-school
We are sorry this experience has happened and appreciate your feedback. The Family Care Team are here to support all our families. If you have a moment please could you reach out to me and we can…read more
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Review from Paul N (Father of Child) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son has been at Stepping Stones Speedwell for around eighteen months and he really enjoys it. The staff are great, build good rapport with the children and are always cheerful.
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Review from Simon S (Father of Child) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been with Stepping Stones since 12 months and has just left for school. This time has included the pandemic, which was a difficult time for all. Our daughter has always enjoyed going and the staff have always been attentive. There were a few bumpy months with staff, but that was down
to coming out of the pandemic which all businesses had. In 2023 there has been no issues and the new manager has been great for the nursery. I would not hesitate to recommend Stepping Stones, the staff are caring, friendly, positive and professional. You get updated regularly through the online journal app and when picking your child up, a handover of what has been going on that day.
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Review from M K (Father of Child) published on 16 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been attending Stepping Stones for well over a year now. The teachers are amazing and engage with my son and other kids with such heart and a caring manner. The management down really make an effort with my son's development, while making it fun and safe at the same time. I'd like to thank
the whole team at Stepping Stones.
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Review from Chukwudima O (Mother of Child) published on 6 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has had visible developments since he joined the nursery almost a year ago. The staff are friendly and they don't hesitate to provide feedback of my child's daily experience in the nursery. My son enjoys going to the nursery, he looks forward to it. It would be good if the kids have the opportunity
to borrow some of their favourite storybooks from the school to read at home as well. Overall I have had a good experience with the nursery.
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Review from A D (Mother of Child) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Stepping Stones since she was 11 months and is now 2 and a half years. She is always so happy to go and has made some close bonds with the other children. Her key worker always listens to any requests we have for her care and works with us. The children spend lots of time in
the garden and doing messy play activities.
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Review from A D (Mother of Child) published on 28 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's been two years now with Stepping Stones Speedwell and we are so happy with how this nursery has been to us and all of its employees. Our son loves it and can't wait to go see his friends and carers every day.
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Review from C P (Mother of Child) published on 14 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Stepping Stones Day Nursery Speedwell for the last six years for both my children. Over that time, we've seen quite a few changes and gone through all the difficulties of 2020 and 2021. My children have always loved going to nursery there, and I feel the staff genuinely care about
their wellbeing. Even though my eldest is now at school, the staff who worked with her remember her and greet her warmly when we're at the morning drop-off for my youngest. I am always impressed by how the staff know all the children's names, even those of the children that are not in their "rooms" or the staff that are only there a few days a week. The facilities are a bit tired and dated, but since the new manager started, there have been some new initiatives introduced, such as the time for stories book bags, which my son absolutely loves. It would be good if the Learning Book was updated more regularly, but appreciate it takes time out of focusing on the children.
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Review from A O (Mother of Child) published on 4 May 2023 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff is nice and there was an improvement since the manager joined this nursery. My daughter loves the staff and she seems happy here, but here is where the good part ends.


The building is very dated and in urgent need of repairs and TLC. The menu is very repetitive and based on carbs, not

protein and veggies. The outdoor space for babies is small and very dated.
They seem understaffed most of the time, once even closed the room with short notification (I received an email at 8pm) due to lack of staff.
There have been several cases where they didn’t change my daughter’s nappy in time and didn’t wipe her properly. Also when I pick her up I always wait around 20 minutes (not great when is raining and windy outside).
Reply from Kirsty, Area Manager at Partou Stepping Stones Day Nursery & Pre-school
We appreciate you taking the time to provide us with your valuable feedback - your input is important to us.
Since you initially brought your concerns to our attention, our dedicated team has been…read more
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Review from Thomas B (Father of Child) published on 27 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Stepping Stones Day Nursery looks after both of our children. During 2022, there were real struggles with staffing careers and management. During 2023, this seems to have improved. Our girls love the nursery and the carers they interact with.
I feel the cost of the carers is reasonable, and we have
been generally happy with our experiences over the last three years. I can recommend this nursery to those considering it as an option.
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Review from Rebecca S (Mother of Child) published on 26 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely nursery which has improved greatly over the past few months with the new manager coming on board. Great staff. Bright, welcoming nursery with a lovely outdoor space. My son always comes out happy.
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Review from Catriona J (Mother of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My child joined this nursery when he was one, and he is now about to turn three and is in the preschool room and loves it. The nursery staff are always friendly and caring and definitely have helped my child's development.
Lately, there have been a few changes in staff, and the email communication
has become quite poor when you email any queries; this previously was extremely quick and helpful. Additionally, the app they use to record activities that your child has done used to be updated weekly with photos and notes; now, you maybe receive an update once a month, if that. Overall, I am extremely happy with this nursery and its facilities and the lovely staff.
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Review from Alex C (Father of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child generally loves the nursery. The staff seem caring and competent, accidents are infrequent. She eats a good variety of food, has a fair bit of outside time and there's lots of toys to play with, she's made some friends there too.
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Review from E H (Mother of Child) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Stepping Stones Day Nursery Speedwell for just over a year now. Starting in the baby room and now in the toddler room. Since the first day, she’s so happy to go and so happy after such a fun and entertaining day. The care and attention she receives is second to none.
She has learnt so much and is thriving there. She comes home with the cutest artwork. The communication with the staff is amazing. She is so happy and confident and I know this is down to the professional, experienced and loving staff.
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Review from Charlene P (Mother of Child) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son came to this nursery when he was two years old, he has now just turned five and is thriving. He came to the nursery with educational needs and speech delay! The nursery were absolutely brilliant with him. They did everything to help him thrive. They were kind, loving, caring and he just loved
going there to see the staff and his friends. They never, ever treated him any differently to the other children and always made an effort to try and understand what he would be trying to say to them. I honestly cannot thank this nursery enough for everything they did for him. I will always be forever grateful to them. Thank you.
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Review from Sarah R (Mother of Child) published on 9 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending this nursery for almost two years and joined when she was 11 months old. My daughter first joined the baby room upstairs which is bright (windows front and back) has nice toys and some of the most loving and caring staff that provided such brilliant support for my daughter
as she went from being full time at home with me to three days a week. During that time my daughter learned to walk and talk much more, learning new words and songs. The baby room has its own outside garden space which was specially adapted for little crawlers and small explorers. After 13 months in the baby room, my daughter moved to the toddler room. We were sad to not see as much of the baby room staff, however, we weren’t prepared for how amazing the toddler staff were going to be. Going to great lengths to support and provide interesting educational sessions. They even made robots one day just because my daughter was into them! I was blown away.
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Review from Kate J (Mother of Child) published on 8 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is so much I could say about the wonderful staff. They are caring, nurturing and empathetic. They are incredibly engaging with the children and make the difficult and rushed mornings so much easier. The leadership of the nursery is just as amazing and takes a holistic approach to the care of the
children. Settling back in after the spring and summer lockdown was made easier by the interest being taken in the health and well-being of the entire household and my son's development since he had been away. Although the nursery is owned by a larger company, it doesn’t feel like it. The leadership are responsive and compassionate as are the staff. My son adores the setting and always has a varied day of activities to keep him engaged. They are very child-led and I don’t feel rushed or pressured to “potty train” or distress him to bring him to an unrealistic expectation I have seen at other settings. I can’t express enough how great this nursery is.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Partou Stepping Stones Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Partou Stepping Stones Day Nursery & Pre-school is calculated as follows: ( (206 Excellents x 5) + (74 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 285 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Partou Stepping Stones Day Nursery & Pre-school is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 number of registered child places is 7.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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