Rock a Tots Crownhill

1a St Peter's Road, Crownhill, Plymouth PL5 3DE
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9.9 115 Reviews
  • Rock a Tots Crownhill, Plymouth
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9.1

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Rock a Tots (UK) Ltd
  • Privately Owned

Person in Charge

  • Hayley Vowden (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 79

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Car Park behind the setting.

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Rock a Tots Crownhill Reviews (115)

9.9

Rock a Tots Crownhill has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Rock a Tots Crownhill has 115 reviews.

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Date Published
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  • 19
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Reviewer Connection to Rock a Tots Crownhill
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Total of 115, showing 81-100
Review from Sarah D (Mother of Child) published on 26 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t fault the staff, they go above and beyond to support the children they look after. The communication between the parent and Nursery is fantastic. The progress my son has made since joining the Nursery is huge. He’s so well cared for, I have no anxieties whilst I am at work because I know he’s
happy, safe and well cared for. I viewed 10 Nurseries before viewing Rock a Tots Day Nursery and moment I walked into Rock a Tots Day Nursery I made my decision that this was the right setting. Great first impression.
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Review from Jodie G (Mother of Child) published on 23 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursery is lovely. The staff have been amazing with my little girl she loves going there and is always happy when I drop her off and pick her up. I would always recommend this nursery to friends.
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Review from Maxine B (Mother of Child) published on 19 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I rate Rock a Tots very highly. My daughter loves going there and learns so much. She has come on greatly with her speech and social skills since attending.
The staff are warm and friendly and really take time to talk you through your child's day.
I was fortunate to witness a fire alarm drill the
other day and the staff managed to get all the children out with ease and very swiftly. I wrote to the manager to say how impressed I was.
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Review from Julia O (Mother of Child) published on 16 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rock a Tots Day Nursery have been brilliant in helping both myself and my son settle into nursery life since I returned to work. They have taken the time to get to know us both and learn about his individual needs in order to make him feel happy and comfortable. He has now been Rock a Tots for a year
and has been encouraged to develop into a confident and clever little boy who enjoys all of the fun and education nursery brings.
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Review from Hollie B (Mother of Child) published on 14 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Son enjoys attending the preschool and has been attending here for 9 months. There is a contact book between the setting and home which gives a brief overview of the day that your child has experienced. On the whole, it is a friendly welcoming setting and I would recommend it.
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Review from Hannah J (Mother of Child) published on 14 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first looked at this nursery in 2014, I knew I wanted my child to attend it. None of the other nurseries faired up to this one. My child enjoys attending and loves the staff that work there.
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Review from Holly S (Mother of Child) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing nursery. I was worried about leaving my son to return to work but Rock a Tots staff made everything so easy. I was offered as many settling in sessions as I wanted. The staff were approachable and genuinely friendly. Since then, my son has settled so well here and really enjoys his time
at nursery. Staff are great at keeping me up to date and I love the online Tapestry profile which lets me see what he's been up to.
I would not hesitate to recommend this nursery to family and friends. Thank you Rock a Tots.
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Review from Lynett H (Mother of Child) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been with the nursery since she was 8 months old. She is now 2 and is developing fantastic. They encourage her learning and update us regularly. It is a fantastic nursery and the staff are brilliant.
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Review from H R (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing, so pleased with how well my son settled. It made going back to work so much easier. Love getting to read his diary at the end of the day and seeing pictures/videos of what he’s been doing on the Tapestry app.
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Review from Marie C (Mother of Child) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has attended Rock a Tots since August 2017. He has had a really great experience even at such a young age, he is encouraged to play and explore which I can only give special thanks to the amazing staff in helping and supporting my child's development. Staff are always very friendly and the
nursery is clean and is used to its full potential. As a parent, I feel reassured by the regular tapestry updates of my child's progress.
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Review from Carmel (Mother of Child) published on 9 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love Rock a Tots my daughter started just before her first birthday and went through til leaving for school and loved every minute of it. My son also started when he was 9 months and still there now and again really likes it. The staff are always so helpful and friendly. Each room has a really lovely
welcoming feel. I always know my children are well looked after here.
I always recommend Rock a Tots as a nursery!
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Review from Susan O (Grandmother of Child) published on 9 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson has been attending Rock A Tots for 2 years and loves going there. He has progressed through the rooms and there has never been any issue with change. The staff are professional and friendly and always available to listen or reassure. My grandson will be starting school in September and I
know he will greatly miss going to Rock A Tots.
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Review from S W (Mother of Child) published on 9 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery all throughout such a great safe environment for my daughter to be in. My daughter progressed so much in the time she was there with speech and her social interaction. All meals cooked on site such a healthy options snacks and milk too provided for my daughter throughout her day. Managers
so easy to approach if I needed questions answered. Will always recommend Rock a Tots!
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Review from Jennifer V (Mother of Child) published on 9 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not recommend Rock a Tots Day Nursery enough. My son loves it enjoys every minute he is there. Both he and I will be sad for him to move on to primary school.
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Review from Michelle (Mother of Child) published on 8 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic setting which my child has been attending since he was 9 months old. They are very accommodating of special medical and dietary needs to suit every child. Nursery workers are all very approachable and informative. I particularly like the organisation of the rooms which ensures no child is
left to fade into the background. The settling in sessions when moving up rooms ensures a smooth transition and happy child.
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Review from Rachael P (Mother of Child) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started nursery in September at 9 months old. The staff made this such an easy transition for me. They are wonderful and each one highly skilled and knowledgeable. I know that I leave my child in loving and capable hands. Such great facilities, running excellent activities, and always offering
great advice. Such a trusted and valued part of my child's development.
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Review from Mark O (Father of Child) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since starting at Rock a Tots, our son has been so happy and content.
He has been going for almost a year and his confidence and development has been amazing.
He is able to communicate well using speech and Makaton sign language (which is used daily at nursery).
With their support, we have been using
it at home as well.
This hasn't delayed his language at all, but it means he is less frustrated as he can explain what he needs.
The staff are amazing, professional and friendly.
Thank you for caring so much for our son.
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Review from K E (Mother of Child) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend Rock a Tots Day Nursery.
The staff are excellent with the children.
I can see my son improving so much with his learning and it's lovely to see him making nice friends.
The nursery has also been very accommodating to mine and my son's needs.
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Review from S L (Mother of Child) published on 6 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been more than happy with the childcare Rock a Tots has provided for our daughter.
She has enjoyed attending since 9 months old and loves all the key workers.
I feel she has made excellent progress in the EYFS curriculum and parental feedback on how to support is always given.
Tooth brushing
and sleeping areas are all personal with named signs/bags which my child and I think is a lovely personal touch.
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Review from Kirsty B (Mother of Child) published on 5 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each morning my child is welcomed in a friendly manner and made to feel safe if she is ever upset. Throughout the day, she takes part in a variety of activities to support her learning. There is good communication through her daily diary which tells me what she has eaten and what she hs enjoyed doing.
When I pick my daughter up, she is always happy and staff will always let me know about her day.
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Rock a Tots Crownhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Rock a Tots Crownhill is calculated as follows: ( (213 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 228 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rock a Tots Crownhill is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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