Rock a Tots Crownhill

1a St Peter's Road, Crownhill, Plymouth PL5 3DE
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9.9 115 Reviews
  • Rock a Tots Crownhill, Plymouth
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9.1

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Rock a Tots (UK) Ltd
  • Privately Owned

Person in Charge

  • Hayley Vowden (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 79

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Car Park behind the setting.

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Rock a Tots Crownhill Reviews (115)

9.9

Rock a Tots Crownhill has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Rock a Tots Crownhill has 115 reviews.

Overall Experience
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Date Published
  • 115
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  • 19
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Reviewer Connection to Rock a Tots Crownhill
  • 107
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Total of 115, showing 101-115
Review from Nikki S (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery and staff are brilliant. They are friendly and caring and our daughter loves going to nursery. They have freshly cooked meals on site and the food is always healthy. We have a contact book and we can write notes to her key workers for the day and they can also write notes for us, we can
see what she has eaten and what activities she has taken part in.


The staff are brilliant and couldn’t fault any of them that have worked with our daughter and they have always been so helpful during different stages, potty training, no naps and now wearing glasses they are amazing. Glad we used them and would do again in future if need be.

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Review from Laura R (Mother of Child) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my sons attend Rock a Tots and love it there. They both quickly settled into their nursery routines and I think that is a credit to the brilliant staff, who are very caring and attentive. The staff all know all the children's names, even those they don't directly work with. Rock a Tots is just
the right size - I like that there are plenty of kids in each room so that the children can play and learn to socialise, but it's also small enough to have that personal feel. They do a huge range of activities both inside and outside. The management team are excellent and really responsive to any requests or issues. I would highly recommend this nursery.
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Review from Eloise (Mother of Child) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely welcoming nursery. Rock a Tots Day Nursery have looked after my daughter since she was 9 months. I felt at ease leaving my daughter here when she was a baby which made going back to work so much easier. My daughter settles really well and is always excited to attend. All staff are very friendly
and communication is good. The nursery is always clean and presentable and the resources look lovely. All staff are happy and enthusiastic which creates a lovely atmosphere and environment.
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Review from Sophie H (Mother of Child) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one I've felt the staff have put in 110%. My little girl enjoys her sessions greatly and looks forward to going each week. The contact log always has a great deal of information in it and if I need to speak to anyone about the feedback there is always someone available. Sometimes I ask for
staff to follow a routine and this changes frequently, yet it's always followed. With regards to learning, I'm over happy. I have a 2-year-old who can count to 20, do her alphabet and knows her days of the week, which would not be the case without the staff at Rock a Tots. It's a shame we have only a short period of time left before school, but the time spent at Rock a Tots will have given my daughter all the skills and confidence to do well and I'm happy with that.
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Review from J E (Mother of Child) published on 11 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous nursery, would recommend to anyone, all very friendly and my little girl loves coming.
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Review from Catherine O (Mother of Child) published on 11 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rock a Tots is amazing! Our son (who is 11 months) has been going since February and he has settled so well; he doesn't cling to me when I leave and is very happy when I pick him up. I've noticed that he is a happier baby since he started going each day.
There are different rooms for the various ages
of the children and as they grow they pass through; they all have the cutest names "Babbling Bunnies", "Curious Caterpillars!" Each room is light and colourful, making it a rich environment for learning and play. There are plenty of stimulating toys and activities so they will be hard pushed to get bored. I can't show how much I appreciate how friendly and professional the staff are; my son is so happy to go to them when he arrives but he has also waved goodbye when we leave. You can't make a baby fake it if he likes someone and he is one content baby! His development has also increased, he was advanced before but they give him all the support and stimulation he needs, and more! Thank you!
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Review from Samantha M (Mother of Child) published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved to Rock A Tots at the beginning of the year(2017) and have been very impressed with their service. The children (4&1) love being there. They give us great hand overs morning and evening. Have a Tapestry entry every couple of weeks. Have a filled out diary every day and the children are usually
pooped when they come home due to the fun/stimulation and learning they have had all day. The food is great to and they both really enjoy it.
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Review from Sadie P (Mother of Child) published on 2 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and my son loves going here. His speech and communication has developed so much after going here for just one month. Varied meal options. Always get great feedback on the days activities and how they have got on.
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Review from E B (Mother of Child) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First attending from 10 months and now 20 months the standard of care my son has received has been exceptional. For him, it's like a home from home and while there he has learnt good social skills and his confidence continues to grow. The staff are very warm and welcoming, always listen to any concerns
that I may have as a parent. Every morning my son goes to them with open arms and I think this speaks volumes.
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Review from Rachel W (Mother of Child) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and her team are excellent and go above and beyond to accommodate child and parent. My son has settled in really well to the nursery environment and I credit this to the manager and the girls looking after him. He is a very confident little boy and I am sure this is because he has been
going to the nursery since he was 9 months old. I wouldn't hesitate to recommend 'Rock a Tots Day Nursery' to any parent.
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Review from Tessa N (Mother of Child) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is very happy at Rock a Tots. The staff are very friendly and approachable. They provide a variety of learning experiences and fun activities. My daughter loves the outdoor are and the bunnies in the garden. She has settled well at Rock a tots and seems happy and well cared for. They look
after her needs as an individual and spend time getting to know her likes, needs and preferences. I wouldn't hesitate to recommend Rock a Tots to other families.
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Review from Jennifer V (Mother of Child) published on 30 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best nursery I have visited, nothing is too much trouble, my son loves it. The staff are always happy and always look forward to seeing the children. My son is a fussy eater but he loves the food that is given to him.
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Review from Holly T (Mother of Child) published on 26 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child loves going to this nursery, she has come on a lot with talking and learning since she started in October 2014. The staff are very friendly.
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Review from Zeta W (Mother of Child) published on 23 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rock a Tots is a lovely, calm feeling nursery with friendly staff. All dedicated to helping develop your child. My experiences different types of learning and play I wouldn't have even thought of. The building itself is clean and a brilliant layout for all stages. I tell everyone about this nursery
and was recommended myself. Prices also are an average but you're getting the top rate service.
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Review from Sam S (Mother of Child) published on 19 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery was a relatively new establishment when I reviewed and then enrolled my daughter at 9 months old. The management were very thorough, assuring and answered all my questions. The only thing I ever asked for /fed-back was if a few of the diary entries could be clearer for my daughters activities,
around the milk she drank/water. The food they provide is varied and the activities are nicely structured. Main thing is my daughter loves nursery - she puts her arms to the covers each time and smiles. She is happy.
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Rock a Tots Crownhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Rock a Tots Crownhill is calculated as follows: ( (213 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 228 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rock a Tots Crownhill is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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