Rock a Tots Crownhill

1a St Peter's Road, Crownhill, Plymouth PL5 3DE
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9.9 115 Reviews
  • Rock a Tots Crownhill, Plymouth
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9.1

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Rock a Tots (UK) Ltd
  • Privately Owned

Person in Charge

  • Hayley Vowden (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 79

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Car Park behind the setting.

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Rock a Tots Crownhill Reviews (115)

9.9

Rock a Tots Crownhill has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Rock a Tots Crownhill has 115 reviews.

Overall Experience
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Date Published
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  • 19
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Reviewer Connection to Rock a Tots Crownhill
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Total of 115, showing 61-80
Review from Lora B (Mother of Child) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rock A Tots is absolutely amazing, they have really accommodated my son and he has progressed so much. I am so thankful for all they are doing and the staff are so friendly and welcoming especially during the pandemic. They have always gone above and beyond for us and my son. Thank you so much Rock
a Tots.
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Review from Amelia W (Mother of Child) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two of my children have attended Rock a Tots. My third will also attend when he arrives. I can't fault the nursery on anything whatsoever. The staff are always so friendly and go out of their way to accommodate my children's needs. They almost become a part of the family. They go the extra mile, without
even being asked. There are few places or people I trust to care for my children but Rock a Tots are right towards the top of that list. Even in these difficult times, I know my children will be treated no differently. I can't thank them enough.
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Review from Jenna M (Mother of Child) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had two children who have gone up through Rock A Tots now and would definitely recommend them as a provider to all we know. Our eldest attended from 7 months until he was of scupper age and then our youngest has been attending since she was 6 months and she is now just over two. The communication
is brilliant and we are updated. If ever we have mentioned developmental concerns (including when our eldest needed speech therapy), they have gone above and beyond to feedback to us and support us and our children. Both children have been enjoying their experiences there and carried out a wide range of activities. In the lockdown, we have had absolutely no concerns with the way they have been handling it and have a lot of respect for the whole team. Wouldn’t hesitate to recommend this nursery.
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Review from Natalie H (Mother of Child) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Rock a Tots for the last 2 years. He loves nursery and the staff there. He comes home with work frequently and he benefits from a range of developmental activities throughout the day. They have been quick to identify additional support needs in relation to speech and language
and support with referrals to services where necessary. They have managed the health and safety restrictions in relation to Covid robustly and sensibly which gave me confidence in my son attending whilst remaining safe.
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Review from Chloe H (Mother of Child) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my daughters attend this nursery and absolutely love going. They are so well cared for and have lots of fun! My eldest is always coming home telling or showing me something new she has learnt that one of her teachers has taught her. Every week there is a painting or something she has made in
her bag and we love seeing their Tapestry! The staff are so friendly and approachable and take on board anything we request with immediate effect. My daughter always answers, 'go to nursery!' when I ask her what she wants to do for the day. I couldn't be happier with her development and I know my youngest will thrive there too, she is already loving it and goes in with huge smiles to the ladies who are there to greet her. We are so happy with the nursery we chose and would highly recommend to anyone.
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Review from T K (Mother of Child) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy nursery where our daughter enjoys to go. The staff always seem very friendly and genuinely seem to care about the children. My only suggestions would be better air conditioning facilities in the summer and a healthier diet provided.
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Review from Katey H (Mother of Child) published on 21 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been at Rock a Tots nursery since he was nine months old. He loves going into nursery and is so animated when he comes home telling me all about his day. He is now two. Rock a Tots have encouraged his progression in learning by providing fun activities and good relationships between him and
his key nursery care providers. All staff at Rock a Tots have been so friendly and always helpful if I have had any concerns at all. I know that my son is happy, well looked after and is enjoying his time at nursery.
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Review from Becky B (Mother of Child) published on 7 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has gone here since she was 9 months old, she is now 2 and gets excited to go in the mornings and always comes out with a smile at the end of the day. From the first viewing, we felt at ease and loved all the facilities and general atmosphere at the nursery. The staff are all so friendly
and are really supportive with things like potty training etc. I wouldn’t hesitate to recommend Rock a Tots to anyone looking to send their child to nursery, it’s brilliant!
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Review from Emma B (Mother of Child) published on 18 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
So, so impressed with Rock a Tots. As a first time mum returning to work, I was very worried about leaving my little girl (then 11-months-old). All of the staff made me feel confident that she was safe, well looked after and I soon learned she was very happy at nursery too. Within 2 weeks I almost wished
she was attending more days! The staff are approachable, helpful and considerate always. My little girl (now 18-months) learns so much at nursery and her return following the COVID closure had a positive impact on her development - evident straight away. I couldn’t recommend this nursery enough and we are very happy with the provision. Communication is clear and the staff are always happy to deal with any queries (even a worried mum ringing multiple times a day). My little girl always has a good day at nursery and is always happy upon pick up.
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Review from Lewis R (Father of Child) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is about to finish her time at Rock a Tots to move on to primary school. She has attended the nursery since 10-months-old and the service they have provided has been excellent. Not only has she made lovely friendships she has also developed a wide range of skills that have set her up for
the next stage of her learning journey. We cannot recommend this nursery enough as they provide such a high-quality service.
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Review from Lisa K (Mother of Child) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are looking for a nursery to send your child to, look no further - you have found the best one in Plymouth. Rock a Tots are the friendliest and most professional nursery I’ve come across. The managers are approachable and understanding of the needs of the parents, and the team are kind and caring
of the children in their supervision. My little girl loves going there and I know she’s very well looked after. She has developed in so many ways and I know that the team who work there have played a massive part in this. I can’t thank Rock a Tots enough for all their hard work and I look forward to seeing my little girl grow under their care.
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Review from Rochelle M (Mother of Child) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery setting! Both my sons started here 2018, my youngest was about 8 months old. It’s very daunting to leave such young children but the staff were amazing and made me feel at ease going back to work. Both my boys recognise the nursery if we drive by and get excited at the thought of going.
Very professional. Food must be good as the boys always comment on having yummy snacks and lunch. I’ve recommended to my friends and family.
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Review from Johanna P (Mother of Child) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son, now nearly 18 months old, started Rock a Tots at about 9 or 10 months old and he loves it. The staff in the Cubs and Bunnies rooms are wonderful. They were keen to know what his favourite things are (songs, food, etc) so they could make him feel more at home and were amazing and patient with
naps as he used to be very difficult to put in a cot. They just cuddled him and rocked him as much as needed. He is back to having a few tears in the morning having returned after the lockdown hiatus, but I fully trust them to cheer him up as soon as he is inside.
The nursery has a lovely warm feeling to it and they never made me feel stupid for calling multiple times a day when he was settling in. They are as strict and clean as you can be when you have babies and toddlers running around, so I feel safe sending him there even during this time.
They also provide vegan meals for him and were more than happy to use reusable nappies on him for the few months that we used those. Very happy!
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Review from Nico P (Father of Child) published on 19 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with my little man’s progress, staff are courteous and professional.
Overall, satisfied with the service.
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Review from Raluca P (Mother of Child) published on 7 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased with this nursery and we would like to thank everyone as they are a wonderful team. Our son loves it and we would like to say a huge thank you to the bubbling bunnies team. Thank you - you guys are the best.
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Review from Bianca L (Mother of Child) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been attending Rock a Tots for 18 months now and loves it!. The team are fantastic and great with her. They have been really supportive with regards to potty training her recently.
It speaks volumes when your child arrives is nursery happy and leaves happy!
I highly recommended
them.
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Review from Sophie T (Mother of Child) published on 3 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such an amazing nursery, they have always been able and willing to accommodate my daughter.


They are always prompt at responding to queries or requests, we receive a lovely warm welcome in the mornings and an energetic review at the end of the day. My daughter loves going to nursery, she

has blossomed into a friendly, thoughtful, kind little girl all thanks to everyone here. The staff go above and beyond to suit any child’s needs, at one point a hairdressing station was made when the children were into playing hairdressers (amazing!) and they are permanently being taught without even realising, the energy and enthusiasm all the staff have is in abundance!


People may think picking the right school is important but I feel picking the right nursery is far more important, as in my opinion Rock a Tots has given my daughter the perfect grounding to start school.


The team here have supported my daughter and I in so many ways.


Team Rock a Tots you are definitely beyond the best!

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Review from Tara A (Mother of Child) published on 22 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
As all parents, I’m very choosy about where and who I leave my baby with and she can be very fussy with people she doesn’t trust. Going back to work from maternity leave is hard enough but I have no worries about leaving my daughter under Rock a Tots care. The staff are friendly, caring, alert and form
lovely bonds with the children. My 8 month old is happy when she is dropped off and collected and I can see how cared for and comfortable she is through the online tapestry. The staff invest their time and attention into the children, helping them learn and grow.
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Review from Fiona S (Mother of Child) published on 18 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was recommended this nursery by a few people and haven’t been disappointed since my son started just over a year ago.
It seemed a very easy transition with me going back to work as they continued my routine with ease.
He loves going in and completes various activities each day he goes.
When the
weather was nice a few weeks ago he was out in the garden each day playing with various toys and enjoying the rabbits.
I love the variety of food that he gets each day and he certainly enjoys eating it all.
All the staff are friendly and take a genuine interest in how my child is.
Each day I receive a report on what and how much he had eaten, his naps and activities.
Would definitely recommend this nursery to other parents.
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Review from Carla T (Mother of Child) published on 15 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been in the nursery since April 2017. She absolutely loves it here, she eats well, she comes home enthusiastic about her day and she does not stop talking about the staff. I have genuinely got on with every staff member I have come across so far. I absolutely love this nursery and they
help put my worried mum mind at ease.
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Rock a Tots Crownhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Rock a Tots Crownhill is calculated as follows: ( (213 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 228 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rock a Tots Crownhill is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 number of registered child places is 15.8, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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