Rock a Tots Day Nursery

1a St Peter's Road, Crownhill, Plymouth PL5 3DE

Rock a Tots Day Nursery in Devon is based on the outskirts of Plymouth's City Centre in Crownhill and caters for babies from the age of three months up to school aged children.

Rock a Tots Day Nursery is a caring, safe and inspiring environment where children's development is supported by highly qualified practitioners.

Security is high at the setting with CCTV in the babies room and around the perimeter of the building to ensure the safety of each child.

Rock a Tots Day Nursery aim to deliver a warm and caring nursery that nurtures each child’s growth.

The nursery provides a secure and stimulating environment where practitioners will challenge and encourage each child to reach their full potential.

Owner: Rock a Tots Day Nursery

Person in charge: Hayley Vowden (Manager)

Local Authority / Social Services: Plymouth City Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 60

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Fees Guide: £25 half sessions 8-12.30 or 1.30-6, £41 full day 8-6

Directions:

Turn off the main Crownhill road onto St Peters Road, turn left and left again into the car park.

Visiting:

Please note that there is a no shoe policy upstairs in the younger rooms, you will be asked to remove shoes.

Mobile phones must not be answered during the tour.

Parking:

Car Park behind the setting.

Overview

The Review Score of 9.9 (maximum of 10) for Rock a Tots Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews over all time. This Average Rating is also the rating value for Rock a Tots Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 25 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.869 for Rock a Tots Day Nursery is calculated as follows: ( (388 Excellents x 5) + (50 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 442 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rock a Tots Day Nursery is based on 25 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 25 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Rock a Tots Day Nursery has a Review Score of 9.9 (9.869)

Average Ratings

  • Excellent
    34
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rock a Tots Day Nursery?

  • Extremely LIKELY
    35
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rock a Tots Day Nursery

  • Mother of Child
    35
  • Father of Child
    1
  • Grandmother of Child
    1

I can’t fault the staff, they go above and beyond to support the children they look after. The communication between the parent and Nursery is fantastic. The progress my son has made since joining the Nursery is huge. He’s so well cared for, I have no anxieties whilst I am at work because I know he’s happy, safe and well cared for. I viewed 10 Nurseries before viewing Rock a Tots Day Nursery and moment I walked into Rock a Tots Day Nursery I made my decision that this was the right setting. Great first impression.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

This nursery is lovely. The staff have been amazing with my little girl she loves going there and is always happy when I drop her off and pick her up. I would always recommend this nursery to friends.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I rate Rock a Tots very highly. My daughter loves going there and learns so much. She has come on greatly with her speech and social skills since attending.
The staff are warm and friendly and really take time to talk you through your child's day.
I was fortunate to witness a fire alarm drill the other day and the staff managed to get all the children out with ease and very swiftly. I wrote to the manager to say how impressed I was.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rock a Tots Day Nursery have been brilliant in helping both myself and my son settle into nursery life since I returned to work. They have taken the time to get to know us both and learn about his individual needs in order to make him feel happy and comfortable. He has now been Rock a Tots for a year and has been encouraged to develop into a confident and clever little boy who enjoys all of the fun and education nursery brings.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My Son enjoys attending the preschool and has been attending here for 9 months. There is a contact book between the setting and home which gives a brief overview of the day that your child has experienced. On the whole, it is a friendly welcoming setting and I would recommend it.

How likely would you be to recommend Rock a Tots Day Nursery? Likely

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Average Rating:   3.9 out of 5

When I first looked at this nursery in 2014, I knew I wanted my child to attend it. None of the other nurseries faired up to this one. My child enjoys attending and loves the staff that work there.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

What an amazing nursery. I was worried about leaving my son to return to work but Rock a Tots staff made everything so easy. I was offered as many settling in sessions as I wanted. The staff were approachable and genuinely friendly. Since then, my son has settled so well here and really enjoys his time at nursery. Staff are great at keeping me up to date and I love the online Tapestry profile which lets me see what he's been up to.
I would not hesitate to recommend this nursery to family and friends. Thank you Rock a Tots.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My child has attended Rock a Tots since August 2017. He has had a really great experience even at such a young age, he is encouraged to play and explore which I can only give special thanks to the amazing staff in helping and supporting my child's development. Staff are always very friendly and the nursery is clean and is used to its full potential. As a parent, I feel reassured by the regular tapestry updates of my child's progress.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

The staff are amazing, so pleased with how well my son settled. It made going back to work so much easier. Love getting to read his diary at the end of the day and seeing pictures/videos of what he’s been doing on the Tapestry app.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been with the nursery since she was 8 months old. She is now 2 and is developing fantastic. They encourage her learning and update us regularly. It is a fantastic nursery and the staff are brilliant.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

We love Rock a Tots my daughter started just before her first birthday and went through til leaving for school and loved every minute of it. My son also started when he was 9 months and still there now and again really likes it. The staff are always so helpful and friendly. Each room has a really lovely welcoming feel. I always know my children are well looked after here.
I always recommend Rock a Tots as a nursery!

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My grandson has been attending Rock A Tots for 2 years and loves going there. He has progressed through the rooms and there has never been any issue with change. The staff are professional and friendly and always available to listen or reassure. My grandson will be starting school in September and I know he will greatly miss going to Rock A Tots.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Brilliant nursery all throughout such a great safe environment for my daughter to be in. My daughter progressed so much in the time she was there with speech and her social interaction. All meals cooked on site such a healthy options snacks and milk too provided for my daughter throughout her day. Managers so easy to approach if I needed questions answered. Will always recommend Rock a Tots!

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I can not recommend Rock a Tots Day Nursery enough. My son loves it enjoys every minute he is there. Both he and I will be sad for him to move on to primary school.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

We have been more than happy with the childcare Rock a Tots has provided for our daughter.
She has enjoyed attending since 9 months old and loves all the key workers.
I feel she has made excellent progress in the EYFS curriculum and parental feedback on how to support is always given.
Tooth brushing and sleeping areas are all personal with named signs/bags which my child and I think is a lovely personal touch.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Since starting at Rock a Tots, our son has been so happy and content.
He has been going for almost a year and his confidence and development has been amazing.
He is able to communicate well using speech and Makaton sign language (which is used daily at nursery).
With their support, we have been using it at home as well.
This hasn't delayed his language at all, but it means he is less frustrated as he can explain what he needs.
The staff are amazing, professional and friendly.
Thank you for caring so much for our son.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Lovely staff who have made my daughter settle in nicely and thoroughly enjoy attending the nursery.
She gets very excited during drop off - a reaction that speaks 1000 words.
The nursery is incredibly clean and tidy and has an exceptionally friendly atmosphere.
The attention and care is fantastic - we receive regular updates either by the daily or Tapestry app.
We would certainly recommend this nursery - it's fantastic. Thank you Rock a Tots.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Highly recommend Rock a Tots Day Nursery.
The staff are excellent with the children.
I can see my son improving so much with his learning and it's lovely to see him making nice friends.
The nursery has also been very accommodating to mine and my son's needs.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My son started nursery in September at 9 months old. The staff made this such an easy transition for me. They are wonderful and each one highly skilled and knowledgeable. I know that I leave my child in loving and capable hands. Such great facilities, running excellent activities, and always offering great advice. Such a trusted and valued part of my child's development.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Each morning my child is welcomed in a friendly manner and made to feel safe if she is ever upset. Throughout the day, she takes part in a variety of activities to support her learning. There is good communication through her daily diary which tells me what she has eaten and what she hs enjoyed doing. When I pick my daughter up, she is always happy and staff will always let me know about her day.

How likely would you be to recommend Rock a Tots Day Nursery? Likely

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Average Rating:   4.7 out of 5

Fantastic setting which my child has been attending since he was 9 months old. They are very accommodating of special medical and dietary needs to suit every child. Nursery workers are all very approachable and informative. I particularly like the organisation of the rooms which ensures no child is left to fade into the background. The settling in sessions when moving up rooms ensures a smooth transition and happy child.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The nursery and staff are brilliant. They are friendly and caring and our daughter loves going to nursery. They have freshly cooked meals on site and the food is always healthy. We have a contact book and we can write notes to her key workers for the day and they can also write notes for us, we can see what she has eaten and what activities she has taken part in.

The staff are brilliant and couldn’t fault any of them that have worked with our daughter and they have always been so helpful during different stages, potty training, no naps and now wearing glasses they are amazing. Glad we used them and would do again in future if need be.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter has only been attending nursery for around a month now and struggled to settle in at first. The staff were extremely supportive and did everything possible to help with my daughter's transition. She is now thriving, eating well and thoroughly enjoying her time.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my sons attend Rock a Tots and love it there. They both quickly settled into their nursery routines and I think that is a credit to the brilliant staff, who are very caring and attentive. The staff all know all the children's names, even those they don't directly work with. Rock a Tots is just the right size - I like that there are plenty of kids in each room so that the children can play and learn to socialise, but it's also small enough to have that personal feel. They do a huge range of activities both inside and outside. The management team are excellent and really responsive to any requests or issues. I would highly recommend this nursery.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Lovely welcoming nursery. Rock a Tots Day Nursery have looked after my daughter since she was 9 months. I felt at ease leaving my daughter here when she was a baby which made going back to work so much easier. My daughter settles really well and is always excited to attend. All staff are very friendly and communication is good. The nursery is always clean and presentable and the resources look lovely. All staff are happy and enthusiastic which creates a lovely atmosphere and environment.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

From day one I've felt the staff have put in 110%. My little girl enjoys her sessions greatly and looks forward to going each week. The contact log always has a great deal of information in it and if I need to speak to anyone about the feedback there is always someone available. Sometimes I ask for staff to follow a routine and this changes frequently, yet it's always followed. With regards to learning, I'm over happy. I have a 2-year-old who can count to 20, do her alphabet and knows her days of the week, which would not be the case without the staff at Rock a Tots. It's a shame we have only a short period of time left before school, but the time spent at Rock a Tots will have given my daughter all the skills and confidence to do well and I'm happy with that.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Fabulous nursery, would recommend to anyone, all very friendly and my little girl loves coming.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rock a Tots is amazing! Our son (who is 11 months) has been going since February and he has settled so well; he doesn't cling to me when I leave and is very happy when I pick him up. I've noticed that he is a happier baby since he started going each day.
There are different rooms for the various ages of the children and as they grow they pass through; they all have the cutest names "Babbling Bunnies", "Curious Caterpillars!" Each room is light and colourful, making it a rich environment for learning and play. There are plenty of stimulating toys and activities so they will be hard pushed to get bored. I can't show how much I appreciate how friendly and professional the staff are; my son is so happy to go to them when he arrives but he has also waved goodbye when we leave. You can't make a baby fake it if he likes someone and he is one content baby! His development has also increased, he was advanced before but they give him all the support and stimulation he needs, and more! Thank you!

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

We moved to Rock A Tots at the beginning of the year(2017) and have been very impressed with their service. The children (4&1) love being there. They give us great hand overs morning and evening. Have a Tapestry entry every couple of weeks. Have a filled out diary every day and the children are usually pooped when they come home due to the fun/stimulation and learning they have had all day. The food is great to and they both really enjoy it.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Very caring and my son loves going here. His speech and communication has developed so much after going here for just one month. Varied meal options. Always get great feedback on the days activities and how they have got on.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

First attending from 10 months and now 20 months the standard of care my son has received has been exceptional. For him, it's like a home from home and while there he has learnt good social skills and his confidence continues to grow. The staff are very warm and welcoming, always listen to any concerns that I may have as a parent. Every morning my son goes to them with open arms and I think this speaks volumes.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The manager and her team are excellent and go above and beyond to accommodate child and parent. My son has settled in really well to the nursery environment and I credit this to the manager and the girls looking after him. He is a very confident little boy and I am sure this is because he has been going to the nursery since he was 9 months old. I wouldn't hesitate to recommend 'Rock a Tots Day Nursery' to any parent.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter is very happy at Rock a Tots. The staff are very friendly and approachable. They provide a variety of learning experiences and fun activities. My daughter loves the outdoor are and the bunnies in the garden. She has settled well at Rock a tots and seems happy and well cared for. They look after her needs as an individual and spend time getting to know her likes, needs and preferences. I wouldn't hesitate to recommend Rock a Tots to other families.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

The best nursery I have visited, nothing is too much trouble, my son loves it. The staff are always happy and always look forward to seeing the children. My son is a fussy eater but he loves the food that is given to him.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My child loves going to this nursery, she has come on a lot with talking and learning since she started in October 2014. The staff are very friendly.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Rock a Tots is a lovely, calm feeling nursery with friendly staff. All dedicated to helping develop your child. My experiences different types of learning and play I wouldn't have even thought of. The building itself is clean and a brilliant layout for all stages. I tell everyone about this nursery and was recommended myself. Prices also are an average but you're getting the top rate service.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

The nursery was a relatively new establishment when I reviewed and then enrolled my daughter at 9 months old. The management were very thorough, assuring and answered all my questions. The only thing I ever asked for /fed-back was if a few of the diary entries could be clearer for my daughters activities, around the milk she drank/water. The food they provide is varied and the activities are nicely structured. Main thing is my daughter loves nursery - she puts her arms to the covers each time and smiles. She is happy.

How likely would you be to recommend Rock a Tots Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

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March 2018

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Staff Profiles

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Hayley Vowden

Job Title: Manager

Joined: 2014

Description:

I opened up Rock a Tots in June 2014 as joint Manager.

I completed my degree in Early Childhood studies in 2013, I also hold NVQ2 & NVQ3 since 2000.