Kids 1st Sunderland

Gorse Road, Ashbrooke, Sunderland SR2 7BX

Kids 1st Sunderland, situated close to the city centre of Sunderland, provides quality childcare in a happy and stimulating environment. The nursery consists of multiple age-specific rooms, each designed to enhance learning and development at an individual pace. All rooms offer direct access to large fully equipped outdoor areas.

Children at Kids 1st Sunderland can benefit from lots of extra curricular activities, and they can also enjoy regular trips and outings throughout the year. Staff work closely with parents, and parents are invited to attend regular parents’ social evenings and play days where they will have the opportunity to meet with their child’s key person and talk about their child’s development.

A complimentary ‘coffee to go’ breakfast service is available for all Kids 1st parents every morning.

Group: Kids 1st Nurseries

Person in charge: Tracey Winter (Nursery Manager)

Local Authority / Social Services: Sunderland City Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 108

Age Range: from 0 years 6 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.2 (maximum of 10) for Kids 1st Sunderland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 44 Reviews over all time. This Average Rating is also the rating value for Kids 1st Sunderland in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.96 for Kids 1st Sunderland is calculated as follows: ( (507 Excellents x 5) + (21 Goods x 4) ) ÷ 528 Ratings = 4.96

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.278 Points relating to the number of positive Reviews for Kids 1st Sunderland is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.6 positive Reviews (108 registered maximum number of service users ÷ 5). 6 Reviews ÷ 21.6 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Kids 1st Sunderland has a Review Score of 9.2 (9.238)

Average Ratings

  • Excellent
    43
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kids 1st Sunderland?

  • Extremely LIKELY
    44
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kids 1st Sunderland

  • Mother of Child
    37
  • Father of Child
    6
  • Grandmother of Child
    1

From day one, Kids 1st has been amazing to our daughter. She has grown up so much and that's all down to the team. They really help with her food issues and always offer the extra support we need. Wouldn't go anywhere else.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

We absolutely love this nursery, having experienced others this one stands out. The whole building is clean, meals are varied, my girl eats something new every week, staff are wonderful, the activities and toys are endless, the gardens are incredible and I feel the staff go beyond to support child development.
My little girl loves it here, hard to get her to leave some days and she blows kisses to the staff when we do. Never thought I’d be able to work completely carefree that she is in safe hands.
You are all amazing and we can’t thank you enough!

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

It was a big decision to leave my child in someone else’s care. After much deliberation, we decided to go with Kids 1st Sunderland Ashbrooke. Due to the outstanding facilities and overall effectiveness of the building. I was blown away when viewed the nursery. My child settled quickly during taster sessions although a little apprehensive at first. Girls were very attentive during this process. My wife went back to work settled knowing our child was in the best possible hands.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My grandson is very settled in his new nursery he has recently started, he really enjoys going into his room. The staff are very attentive. We’re very happy with the care. The nursery is very clean. And menus look very tasty. I’m looking forward to see how my grandson will flourish at kids 1st Ashbrooke. Thankyou.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Our son has been attending the nursery since the beginning of the year and is settling in nicely. He is our first child and has just turned one, so putting him in the nursery was a big deal for us. We looked at a few nurseries in the area before deciding on Kids 1st Sunderland. The team at Gorse road have been fantastic from our initial enquiry to his taster sessions to the first full day of nursery. The facility is excellent, brand new, extremely clean and secure, a big appeal for us was that each classroom has its own individual garden. All meals are made onsite by a chef and you get a rundown of what and how much your child has eaten that day. You also get told about naps and changing at pick up. If you have a smartphone you can get photo observations via parent zone app, we've only had one so far but its only been just over a month and we only do one day a week. I would definitely recommend this nursery, the staff are top class and I really have genuine peace of mind while at work.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

So this nursery is amazing. My baby started off with 6 allergies when starting the nursery and both were a bother. The care I see him and all of the other children receive is literally first class. After a recent move in rooms to developmentally challenge my baby the staff were again unreal in settling him in. There are a few that are amazing but I've never met a bad staff member. Well done Kids 1st .... we love you xxx

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st has been the best thing we did in terms of childcare. We had our little boy in a nursery from the age of 10 months but it broke our heart leaving him so upset and sad. We made the decision to change hi nursery due to poor conditions at Kids 1st we were welcomed by such friendly, professional staff, immaculately clean conditions and the happiest environment we had experienced at a nursery. Thank you for helping to look after our son.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Great nursery. Everyone is so lovely and helpful. My little girl comes home with new knowledge every day. Kids 1st keeps me informed of every little detail, which is so reassuring. Highly recommended Kids 1st.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My child has settled really well into the nursery. He has come on leaps and bounds in all areas. The staff are always welcoming and I would recommend the nursery to anyone.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st Sunderland has been absolutely brilliant looking after my little girl. The staff are very friendly and professional. The nursery itself is clean and tidy.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My little boy absolutely loves Kids 1st Sunderland. I'm always amazed by the activities he does and how much fun he has. It's great to be able to see photos of what's he's been up to on parentzone. The staff are so friendly and caring. I'm very picky and I'm so happy with Kids 1st Sunderland.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st has been fantastic with my daughter, after a wobbly start, she has settled in fabulously. Her key worker is brilliant and she loves her. The staff have been fab every step of the way. Thank you all!!

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

I cannot rate the nursery highly enough. I know that when I drop my child off to nursery and go to work, that they are going to receive the highest care. My child is not old enough to talk and tell they enjoy the nursery. However, they sing all the way to the nursery - that makes the nursery priceless.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Everyone at nursery is lovely, my daughter has settled in great. The staff are great with my daughter. My daughter really enjoys coming to nursery.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st Nursery is brilliant. The staff are amazing and make sure everything is fine and running safely. The nursery itself is a lovely environment to be in.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st is such a lovely nursery. It's so clean and the staff are second to none. My child is so happy here.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st is absolutely fantastic. My little boy has come on so much since he has been attending. The staff are absolutely amazing.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

From our very first visit to the nursery, we knew our daughter would be happy. From a very welcoming atmosphere, friendly staff to modern facilities, this nursery has a lot to offer. Our daughter was only seven months old when she started and settled in straight away. All of the staff are very helpful and take the time to tell you about your little one's day. The photos and updates I get on my phone offer additional reassurance. The nursery has a great community feel and organises a number of fundraising activities. I wouldn't want my daughter to go anywhere else.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My son settled very quickly at Kids 1st Sunderland. He is clearly very happy with the staff and has lots of fun. I am confident that he is very well cared for. The variety of meals seems excellent.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Before my little boy came to this nursery, he was quiet, shy, did not mix with other children so well and his speech was delayed. Once his sessions started, he immediately took an interest in what was around him and enjoyed the experience of mixing with other children. His speech developed quickly and this was evidenced in the experience and attendance he has had in this nursery. The staff and management are all brilliant at what they do and they are a credit to the service they provide. I would highly recommend Kids 1st in Sunderland as a great start to any child.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter absolutely loves being at nursery.
Staff are lovely. I feel totally relaxed and at ease leaving my daughter, knowing she will be well looked after.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Amazing nursery, friendly staff, lots of toys for my little girl to play with.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My daughter has settled really well at Kids 1st. The gardens are fantastic and she loves playing outside. The food is very nutritious and they are offered a balanced diet. All the staff are very friendly.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

They are excellent! The staff is extremely friendly and helpful and the nursery itself is spotless. They have helped my child come out of his shell and take more chances with new experiences. I would recommend them to anyone, but especially for shy children.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

The nursery is beautifully fitted out with toys, creative posters, pictures and activities for the children. Being a first-time mom I was very nervous putting my daughter into a nursery, however, the staff are so friendly and put my concerns at ease. They are very attentive, approachable and flexible. They all have such a close relationship with my daughter. As soon as she sees anyone there she smiles. I would recommend the nursery to anyone.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

From the moment my daughter first entered the building we knew this was the perfect place! Staff are so friendly and welcoming, and the facilities are outstanding. She truly felt 'at home' and disappeared quickly to play with the toys! I am very impressed with the written ' special diary' we receive, and also the online app I can access to check my child's progress. My child really looks forward to attending each week and I feel comfortable leaving her there, in the knowledge, she will be safe and have a fun and educational day.
My daughter has shown great progress and has a real affection for the staff and other children-it's lovely to see her build up such positive relationships.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

As a first time mother, finding a nursery for my daughter was a daunting task. Having visited several local nurseries, I eventually had my visit to Kids 1st Sunderland. We were met with a warm welcome and enthusiastic staff. This paired with excellent facilities made my decision easy. My daughter had a fantastic intro week before starting properly and seems to love nursery. Knowing she is in safe, qualified hands enables me to relax about leaving my baby in the care of three others. I would not hesitate to recommend.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

This nursery is just fantastic. All staff are very approachable and helpful. My little girl has settled in really well. We always feel so welcome when we arrive on a morning and I feel happy I am leaving my baby in safe hands when I go off to work.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.8 out of 5

My child has been attending since it opened and after visiting various other nurseries this one felt like the right one from the start. The staff are very welcoming and my child always comes home with a smile on her face. We are updated regularly about her learning and development and she has come on leaps and bounds since starting. Each room has their own garden which is a massive benefit to my little girl who loves the outdoors. Value for money and would recommend.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

My 2 year old son has settled fab in the nursery. Staff are very friendly and efficient I am really happy with all aspects of his care. The manager great. I am so happy that I can relax at work and know my son is in the best possible care. Thankyou Ashbrooke.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Kids 1st Sunderland is a fabulous nursery with plenty on offer. The staff are wonderful, they have supported my child and listened to my worries as leaving him has been the hardest decision I've made. The facilities are fantastic and I know the staff will support his development from the minute he walks in, to the minute he leaves. A big thanks to all the girls.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

This nursery has been really great for my daughter she has grown in confidence since joining Kids 1st, the facilities are outstanding, and the outdoor area is really inviting, the food looks amazing and my daughter enjoys it all. The staff are always very welcoming and very professional.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery. Gardens are fantastic and the staff always go the extra mile to make sure my child is happy. Always kept up to date with my child's learning and what she is doing whilst at the nursery. Can't fault anything!

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

I feel comfortable taking my daughter into a nursery every day knowing she is given lots of support in her development. What I also thrive about the nursery is the nutritious meals and snacks Kids 1st Sunderland provides and hand over at the end of the day, which gives us (parents) great feedback on children's development. All members of the staff are caring, lovely ladies with an amazing attitude towards children.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic nursery with excellent facilities and outside space. My daughter has learnt lots of new skills here that will definitely help her when she starts school. Staff are approachable and friendly.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.3 out of 5

My little girl has settled brilliantly into Kids 1st. The staff were very friendly and approachable, making it easier for her to settle in. There is always a calm environment when you walk through he door and my daughter always comes home with a smile on her face. I am updated regularly on her care and development. I know she has lots of fun when she is there. She always has lovely home cooked food for lunch and tea. I would definitely recommend.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

An absolutely fantastic nursery. Professional, caring staff and a wonderful setting. My 26 month old daughter loves everything about the nursery.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

I have recently been to visit Kids 1st and was pleasantly surprised by the colourful and refreshing surroundings available. I also enjoyed seeing an organised and clean environment as well as a dining hall. I have since moved my 2 year old son to Kids 1st and his transition from his previous nursery has been very positive. All the staff at Kids 1st have been great so far and my son often talks about them. I have also recommended friends to visit!

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.8 out of 5

What a wonderful nursery!
After visiting quite a few and making the tough decision to find child care and return to work, I was instantly impressed. I got a lovely feeling from the moment I visited.
Our son has been attending the nursery for 2 days a week now since March. I completely trust the staff and I love the fact we get a glimpse of what our little guy gets up to throughout the day by using the app service.
The nursery has a really positive, friendly atmosphere and the building is purpose built and each room is catered to the needs of your child, based on age and abilities.
Being nervous myself of handing my child over to other people, I can honestly say I have no concerns at all when it comes to placing my baby in their care.
I highly recommend the nursery, as it is such a wonderful place.
The staff are so helpful, happy, and genuinely care a lot for the children.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

We currently use this nursery for our one and two year old. The staff are so helpful, considerate, caring and friendly. They always go the extra mile. The facilities are brilliant and provide an excellent educational environment for the children. There is an abundance of stimulation for a wide age range and they are always involved in community events. They provide days out for the children which are always in touch with their interests. I genuinely cannot fault anything! The children are always asking to go!

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Excellent purpose built nursery filled with a wide variety of toys and learning resources. Lots of up to date technology alongside traditional resources ensuring a balanced and relevant learning journey. Staff are all friendly and approachable and meet any care requests you have for your child.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Welcoming, professional and friendly. A brand new purpose built facility. I feel so happy knowing my son is in such a lovely environment.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   5 out of 5

This nursery is really good to recommend to my friends. The staff are very nice. Let us feel very comfortable. The manager has good experience to take care children. My son very love her. The environment and facilities are brilliant but more than anything it was being able to leave my child totally safe in the knowledge that he was looked after, cared for and loved. Communication with staff and updates was very good, his meals were varied and plentiful.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Outstanding set up with many varieties of educational and developmental toys. Staff are also outstanding, very welcoming. Pleasant, keep you informed of everything, make you feel relaxed, secure and content. I can see my child developing more and more every time I pick him up. Cannot fault anything. Good range of healthy meals. Amazing nursery.

How likely would you be to recommend Kids 1st Sunderland? Extremely Likely

Overall Standard

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Value for Money

Average Rating:   5 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Kids 1st Nurseries

Date: Thursday 01 Mar 2018

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Top 10 Large Nursery Groups 2017

Recipient: Kids 1st Nurseries

Date: Wednesday 01 Mar 2017

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