Cliffe House Day Nursery Featherbank

Back Featherbank Terrace, Horsforth, Leeds LS18 4SZ

Group: Cliffe House Day Nurseries

Person in charge: Jade Pollard (Manager)

Local Authority / Social Services: Leeds City Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 86

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Cliffe House Day Nursery Featherbank has a Review Score of 8.3 (8.275)

The Review Score of 8.3 (maximum of 10) for Cliffe House Day Nursery Featherbank is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Cliffe House Day Nursery Featherbank in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.909 for Cliffe House Day Nursery Featherbank is calculated as follows: ( (263 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 286 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.366 Points relating to the number of positive Reviews for Cliffe House Day Nursery Featherbank is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 2 Reviews ÷ 17.2 Target = 0.116

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    23
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cliffe House Day Nursery Featherbank?

  • Extremely LIKELY
    24
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cliffe House Day Nursery Featherbank

  • Mother of Child
    22
  • Father of Child
    2

From the minute we walked into the nursery it felt like a safe, welcoming and nurturing space for our son (joined at 10 months, now 16 months). the staff in his room are wonderful and our son looks forward to the days he is at nursery and we've never had any concerns about waving him good bye in the morning which has been so reassuring especially in those first few weeks returning back to work. The staff have been really responsive to any suggestions or changes to his routine and we love hearing about his day when we collect him.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing nursery setting and staff! My son has been happy at Cliffe House Day Nursery Featherbank for 3 and a half years. Would recommend to anyone looking for a friendly, safe, professional and fun nursery for their child. My son has learnt so much since he has been going there and we are both very happy!

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I've found the nursery very helpful. I work 24/7 shifts and they have bent over backwards to be flexible where feasible which has, in essence, meant I can remain in my current job, after a change in my shift pattern nearly meant childcare would be impossible. As for my little girl, she is a home bird who often gets upset being away from me but staff adapt to her and handle her brilliantly. She is never anything less than happy all day in their company. This is evident from her bond with staff and photos I see.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Cliffe House Featherbank has only been open a year and the facilities are fantastic, everything is so bright and clean. Brandon (13 months) has been attending for two months now and I've already seen him come on leaps and bounds - socially, and also in the way he plays and eats. He clearly enjoys his time at nursery, doing lots of messy play and fun activities - so far we've had several paintings, cards, a cake and a plant - as well as playing with all the toys and having lots of cuddles! The staff are wonderful with him and follow my various requests about naps and bottles to the letter. We also had a course of medicine to take one week which was absolutely no problem. He loves the food - eats pretty much everything, I've taken a few recipe cards for home. Every day we get a sheet that outlines his food/milk intake, naps, nappies and activities. I really value this, plus the grandparents love to read up on what he's been doing! Great start Featherbank, long may it continue!

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

The staff are so welcoming, understand the individual needs of each child. They welcome the whole family, taking time to learn about older siblings which was wonderful, helping everyone to settle in. They cannot do enough for us. No request is too much. Thank you.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is a great nursery. There are multiple rooms so the children are in the rooms with kids of the same age group (I think there are 4 rooms in total) I worried about my baby sleeping but they allow sleeping whenever they need it and however they can (i.e pram, rocking, chair,cot, bottle before etc). The meals are nutritious. The staff are friendly. My baby has developed a lot whilst being here and he has had fun in the process.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Nursery staff at Featherbank have always been welcoming and friendly, but especially so following the death of my husband where staff have been extremely kind and flexible in caring for my daughter and talking with me about how best to help her.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son started at Cliffe House in April 2015 and I have been extremely happy with how well he has developed in his time there.

All of the staff are extremely helpful, proactive and supportive and he has made some great friends. The staff have supported and encouraged his potty training and regularly provide updates on his progress. They are only too happy to discuss any issues or concerns we have and answer any questions.

On the rare occasion when he has had an accident they are extremely quick to contact us and in his early days when he was adjusting to the move from his Child Minder they were happy for us to ring at regular intervals to check on his progress.

He regularly talks about the Manager and all the staff have clearly had a positive influence on him throughout his time at Cliffe House. The food and the facilities both inside and outside are excellent. I would highly recommend Cliffe House to anyone.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our 13 month daughter loves nursery. The professionalism of the staff cannot be questioned as the quality of care is superb. A clear rapport has been fostered between our daughter and staff members. We are also impressed with the food as it is nutritious, varied and clearly appealing to children. The main positive aspect of the nursery are the opportunities for learning, play and structured activities: very well organised and thoughtful.
We enjoy receiving feedback from the staff, particularly when they report on specific highlights of the day. One thing we have discussed, is that some way of accessing nursery photos of our daughter online (a Dropbox or something) would be greatly appreciated.
Making the decision to return to work part time and source good quality childcare was not a decision we took lightly. After considering several options, we can safely say that Featherbank ensures that our daughter is in safe, creative, intuitive and caring hands.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is a fantastic nursery setting; my daughter always has lots of fun and the staff always provide a range of activities for the children to take part in and there's lots of outdoor play too. My daughter is always bringing home special gifts and cards she's made at Christmas, Mother's Day, Father's Day etc...

All the staff are lovely and caring and very professional. The meals provided are fantastic, healthy and home made and my daughter loves the food provided.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am really happy with the nursery - the staff are caring and conscientious and always volunteer information about how my daughter has got on during the day. The children often do craft activities and learn about the wider world as well as playing outside. My daughter enjoys the food and eats well. The nursery is really well run and provides a welcoming environment for both children and parents/carers.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I cannot recommend this nursery enough. My son 4 yrs has been attending since April and really enjoys his time here. Every morning he can't wait to set off to nursery which is great to see and he never wants to leave. The staff are all great and tell me what he has been up to throughout the day. My son has speech and communication difficulties and the senco leader does one to one sessions throughout the week to help him and other children. He is showing lots of progress and it's down to the support of the fab staff, thank you.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic nursery with positive, attentive and caring staff who go out of their way to care for our child. They make sure the children are happy and find incredible and fun activities every day.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy who is now 2 has been with Cliffe House since it opened he is currently in the blue room, he really enjoys his time there and has developed so much, this is down to the excellent activities and resources provided but importantly the qualified and trained staff who are kind caring loving and clearly happy to be there.
The nursery menu is perfect my little boy eats everything during his time at nursery. The partnership with parents is really good. I have had handouts of homework and observations to do at home with my little boy which I love doing with him. We get excellent feedback on a daily basis about how his day has been, the staff are very approachable and offer advice and guidance/support if needed. Myself and his Daddy are both very happy with the care he gets at Cliffe House and highly recommend this nursery to our friends.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son came to Cliffe House at 10 months old and has thrived under their care. He absolutely loves attending and gets really excited when he realises we've arrived. The staff are really friendly and genuinely care for all the children.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I currently have two children attending this nursery and could not recommend it highly enough.

I have a daughter in the baby room who has recently moved to the toddler room. The staff in both these rooms are fabulous, warm, very caring towards the children. I really did not want to leave my baby but the lovely manner that they had made me feel at ease. My shy baby has become a very confident toddler in the past few months largely thanks to the excellent care she has had there. At first I did not want to leave her but now I'm happy leaving her as I know she has a great time.

I also have a daughter in the pre school room. This room is a fabulous transition between nursery and school. She has done a number of projects which she has loved - for example mini beasts - and really enjoys coming home and telling us all about it. She learns so much in a fun way, the staff are marvelous and she has made a lovely friendship group.

Overall I would recommend this nursery.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Cannot fault this nursery at all. Both my children attend here and love it. They have flourished in a clean and safe environment; are learning every day; and have formed close bonds with the lovely staff.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my little boy joined the nursery in February 2014, I couldn't have been happier. The setting is warm, friendly and welcoming. The staff are always available to answer any questions and give lovely feedback about my son's day.
Through time of transition/illness they are extremely caring and sensitive and also reassuring to me too!
I just love the place - excellent nursery!

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little girl has been at Featherbank for around 6 months and we have been extremely pleased with the level of care she has received. All the staff we have had contact with have been exceptional - caring, contentious and totally focused on making sure the children are happy and content. The facilities are great and they spend lots of time outside and do activities (art/baking etc.) most days.
It's a lovely environment and she has thrived in their care. Food could be a bit healthier (less puddings!).

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Cliffe House is the best nursery setting I have experienced. The staff are friendly and show interest, care and understanding. The outside play area is amazing and inside is bright light and full of fun and learning. There is a friendly family feel and my son loves going - he especially loves the home made food from the cook :-)

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We couldn't have asked for a better nursery for our son. Everything about Featherbank, from the staff, to the setting, to the building, to the food, is fantastic.
Our son has settled in really well to the nursery and always looks forward to attending on the designated days. This is due to the wonderful staff who look after him but also the variety of activities and play and toys on offer, not to mention the varied and scrummy menu they offer.
I couldn't recommend the nursery highly enough.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Really happy sending my 2 year old to this nursery, I go to work knowing he enjoys himself and is well looked after. Staff are very approachable and confident in their job. They also seem happy to be there. Lovely outdoor play area and big clean rooms with lots of activities. Excellent variety of food. Wouldn't consider my child going anywhere else.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been going to the nursery since it opened last year. She seems happy and content when we collect her and, from the feedback sheet, enjoys eating most of the food they serve.
The staff are all friendly and approachable and we have been very pleased with the care she has received there.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child is so happy at Cliffe House and she settled really quickly.
The staff are wonderful and I feel at ease leaving my child in their care. She has really bonded with her key worker and the other members of staff in the room she is in.
The nursery is well equipped and always clean and tidy. The staff organise a range of age related activities which change daily. The outdoor space is also very good.
I would certainly recommend this nursery.

How likely would you be to recommend Cliffe House Day Nursery Featherbank? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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