Fennies Epsom, Hook Road

We viewed Fennies in April and was sceptical of a nursery setting due to our child being at a childminders. However everyone we encountered on our tour was so friendly, they all looked like they enjoyed their jobs and were happy to be there. When my son started they were really helpful with him settling in. Considering the size of the nursery it always feels really personal at pick up when you see anyone.

We are extremely happy with Fennies and their team. Isabel's start was not easy as she picked up quite a few viruses, and it affected her consistency attending nursery. Since then, things are much better; she seems happier when we drop her off, and we have noticed huge improvements in her confidence, physical abilities and how she interacts with other people.

Fennies have been wonderful over the years. Our daughter's preschool has been great, especially her keyworker. All are very helpful and knowledgeable with regard to her development.

Rupert has been attending Fennies since Feb 2026 and overall very happy with everything to date. Willow has been amazing at the transition period, and good communication and updates are provided. From all ladies in the room. Rupert seems to enjoy himself. Personally, I would like to see more photos throughout the day of Rupert and his adventures, but do understand time pressures to this.

Our son has been with Fennies for just over a year since he was 1. The staff are so caring and create such fun for the children. We can leave our son with confidence knowing he is in a safe space. We are so grateful to all the staff for everything they do. We wouldn't want him anywhere else. They are all very special and we will be forever grateful for their care. Thank you

We had a great experience with Fennies Epsom so far, and we can see our son growing confidently at the nursery. It was important for us to choose the right nursery as he joined at around 12 months, and from the initial conversations while searching for a place, the professionalism from Fennies Epsom helped us making that decision. Onboarding a 1 year old baby is no easy task, and they have made it much easier for our son to adapt to his new setting and made adjustments where necessary. All the staff are caring and knowledgeble - they make it such that a great relationship is built between the child and any of the staff, not just his key person. That has now enabled a very smooth move to his new toddler room. We are so happy we made the right choice - our little boy now has friends, and we can see him happily growing not just physically, but socially as well. Thanks Fennies Epsom!

Fennies Epsom is a fantastic nursery that has really worked with us to bring out the best in our children. They have a high attention to detail when it comes to designing activities for the children to comply with EYFS curriculum in order to ensure the children have fun but also learn and develop at the same time. They make learning fun and create an environment where our children really enjoy being in nursery and thrive in making friends, becoming more social, becoming confident and happy, and open to learning. The staff are brilliant, they always keep us informed, always have time for conversations and support, and the management is very open, accessible, and supportive of doing the best thing for our children. An excellent nursery providing outstanding care, education and opportunities for young children.

Our daughter has been at Fennies Epsom since she was 6 months old and is now nearly 4. She has had an amazing experience and I always talk highly of the nursery and all the staff. She is currently in preschool and I am amazed at the number of activities set up each day and the communication with us through the app on what they have been doing is brilliant. In addition, the staff are so caring and I trust them implicitly with my daughter meaning I can go about my day knowing she is having a great time and I don't need to worry. Our second child is due to start there soon and I am excited for him to have the experience there. I would highly recommend Fennies to anyone in the local area.

The nursery have been unbelievable. My Son has been diagnosed with ASD and so the thought of him starting nursery was very overwhelming due to he's high needs. The nursery have supported not only my Son but us as a family prior to the diagnosis and throughout the diagnosis process, constantly adapting, changing and supporting and fighting for my Son and he's needs. He has made more progress than I ever thought was possible and actually asks to go the nursery everyday. It's a safe, kind and caring environment where the staff are extremely dedicated and hard working. I will always hold a special place in my heart for Fennies nursery and the staff and will be sad when he has to move on to school.

Fennies team were incredibly accomodating and thorough in getting to know my baby's needs and kept me updated throughout. My baby settled so much better and I felt consistently reassured with the professionalism and care shown to my baby. I am extremely thankful

Both my grandsons have attended Fennies. The staff are caring, fun and always there to chat too. The nursery staff are so lovely and always have time to chat and answer any questions I have. I love that Fennies is a fun place for my grandsons to explore and grow. Very happy with the care.

Our son is so happy here - we love that he loves it!

It's one of the biggest joys to see my son run into the room every morning because he loves his key person and all the other nursery teachers. They take such good care of him and his individual needs, I can honestly say I am happy to leave him in such capable hands, 5 days a week. He is learning so much every day and creating wonderful friendships.

My daughter has been in the baby room for 7 months now, and I can honestly say it's been wonderful for both her development and confidence. The staff have been so patient, caring and creative. She has been challenged and supported throughout this big adjustment, overcoming some initial challenges on both sleep and food to become a happy, adjusted and good eater and sleeper. She has made friends in both staff and kids who she talks about at the weekend and clearly loves her time there, which is such a comfort as a first-time parent.

This led to a huge investigation by SS and a trauma to our family, which they never apologised for. The nursery was reported to OFSTED. We removed our child from here.

Our experience at Fennies was a nightmare. The nursery is cramped, and staff are poorly trained in safeguarding. Management is unprofessional and focused on protecting Fennies rather than the children. Fennies called to say our daughter was injured at nursery but staff claimed no accident occurred as they "didn't witness it". A bruise came out the following day. Despite video evidence of our child saying she had fallen in the garden, they reported us to Social Services for "suspicious bruising". They didn't mention the injury from the day before to them which led to a huge investigation and complaint. After investigation, a staff member was removed, but Fennies denied any wrongdoing and mishandled our personal data. We pulled our daughter out and found a better nursery where she's happier and healthier (a lot less illness). We urge other parents to avoid Fennies, as the experience caused significant trauma to our family. Don't make the same mistake we did. Read other similar reviews!

I have been so happy with Fennies as the new nursery for my Daughter. The staff at Epsom have been so fantastic in helping her settle in quickly, providing me and my wife regular updates to help up feel more comfortable and being so friendly every day. The Nursery Practitioner has been a brilliant key worker and provides us with lovely end of day overviews and my daughter goes happily to her and Dee in the nursery every day, and has so much fun. I feel comfortable that she is happy and safe everyday.

One of my children used to attend this nursery, and my other child is currently there - and I couldn't be happier with the experience both have had. They've developed so well, learning new things every day and growing in confidence. It's clear that the staff genuinely care, and the environment is both nurturing and fun.

The management team is excellent - always approachable and supportive, making sure everything runs smoothly. It's so reassuring to know my child is in such good hands.

Overall, it's a brilliant nursery, and I'd highly recommend it to any parent looking for a safe and caring place for their little one!

Fennies Epsom has been an incredible place for our daughter, and we couldn't be happier with the care and support she receives. From day one, when she was just 5 months old, she has absolutely loved going to nursery and has built such strong relationships with the amazing team. Her main carer, is truly fantastic - caring, attentive and always going the extra mile to make her feel safe and nurtured.

The entire staff is wonderful, creating a warm and engaging environment where children thrive. We've seen remarkable progress in her development, hitting key milestones with confidence, and it's clear how much effort the team puts into fostering growth and independence. She comes home every day happy and exhausted from all the fun and learning!

Knowing she is in such loving and capable hands gives us complete peace of mind. We are so grateful to Fennies Epsom for providing such a nurturing and enriching experience. Thank you for everything you do!

Our experience at Fennies Epsom has been really positive so far - our child has been there for over a year now, starting out in the baby room. All staff have been super attentive regardless of which room they work in and the communication has always been great. They're quick to reassure us and make sure we know that our child is happy if drop off has been a bit wobbly, which happens rarely as they love it there. It can get quite busy during certain pick up times with regards to parking and although what they have in the outside space is amazing, the space itself is on the small side. There are a lot children here with some days being busier than others, but we've never felt that this has impacted the care they give. We're very happy overall