The Orange Tree Day Nursery @ Stoke

104 Hartshill Road, Stoke-on-Trent ST4 7LT
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9.7 99 Reviews
  • The Orange Tree Day Nursery @ Stoke, Stoke-on-Trent
The Orange Tree Day Nursery @ Stoke has been confirmed 'outstanding' in all areas by OFSTED in December 2017.

The nursery employs a compassionate team who respect the emotional and challenging decisions parents have to make during the early years of a child's life.

There is a commitment to each child's individual needs, and the team are skilled in making the most of learning potential.

Each child has a key person to safeguard individual development, with planned activities, a strong focus on communication skills and the benefits of both indoor and outdoor play.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Hyatt and Lisa Goodwin (Managers)

Number of Childcare Staff

  • 19

Total Places for Children

  • 65

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Funded places are available for eligible working parents from 9 months upwards.

  • Please call and book your visit to come and discuss fee and funding options.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

The Orange Tree Day Nursery @ Stoke Reviews (99)

9.7

The Orange Tree Day Nursery @ Stoke has a Review Score of 9.7 (9.735) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orange Tree Day Nursery @ Stoke has 99 reviews.

Overall Experience
  • 90
  • 7
  • 1
  • 0
  • 1
Date Published
  • 99
  • 7
  • 7
  • 17
  • 82
Reviewer Connection to The Orange Tree Day Nursery @ Stoke
  • 90
  • 8
  • 1
Total of 99, showing 81-99
Review from Shalana b (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursery and I would recommend it to anybody with little ones. My daughter loves going and constantly asks when she's next due in. The staff are very friendly and well presented. The nursery environment is amazing with all walls covered with children's work and displays of learning
and enough activities to keep them going. Best nursery around.
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Review from Emma P (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm really happy with how well my son has settled into the nursery. This is most likely down to the staff who are all absolutely wonderful. They really love the children and have such a great bond with them. The activities that the children do are varied and really fun. I would recommend this nursery
to everyone as the children are given lots of love and attention.
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Review from Angela H (Mother of Child) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son was diagnosed with moderate speech delay. He is 3 and I was a bit unsure about him starting nursery but since starting 3/1/2017, he has come on leaps and bounds. The staff are brilliant, patient and very understanding of each different child's needs. He looks forward to going now. I have a one-year-old
son too and I can honestly say he will be attending the nursery too. it's such a bright friendly happy place.
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Review from Abigail H (Mother of Child) published on 28 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff always wanting to know how my child has been whilst not at nursery. They are happy to offer advice and support when she is going through a new development stage. When collecting from nursery they update me with every thing that has happened that day to keep me updated. They are always accommodating
with any changes that need to be put in place.
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Review from Laura P (Mother of Child) published on 21 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic. My son loves coming to nursery and comes home happy and stimulated after each visit. We particularly love the daily diary so we can catch up on the activities of the day.
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Review from Rebecca W (Mother of Child) published on 12 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Orange Tree made my daughters transition from moving nurseries as smooth as possible. She loves going to nursery and has made a secure and trusting bond with the staff. Thank you for all your support ladies.
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Review from Stacey (Mother of Child) published on 2 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been coming to this nursery since she was 10 months old, she is now almost 2 years old. She is very happy for me to leave her with staff which makes me as a mummy happy to leave her. I would use this nursery again if I was to have more children and I would definitely recommend this nursery
to family and friends. My overall review of this nursery is 5 star! Great staff, great children, great facilities etc.
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Review from Kevin W (Father of Child) published on 29 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 7 year old son attends the before and after school club. He thoroughly enjoys the large range of activities on offer especially the outdoor play equipment. Staff are very friendly and helpful and the food is of an excellent standard.
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Review from Sonia B (Mother of Child) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter only comes to nursery once a week, but she loves it here and the nursery is amazing. Constantly trying to improve themselves.
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Review from Jade D (Mother of Child) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has settled really well into the nursery. The staff are really friendly and helpful, he loves coming to nursery and always smiles.
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Review from Donna P (Mother of Child) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my daughter receives. No worries she really enjoys coming to nursery for school holidays.
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Review from Laura C (Mother of Child) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son started nursery from 8 months old. He has enjoyed his time and settled in very well. The staff work well with us as parents and he has bonded well. He has developed quickly and continues to learn new skills through nursery.
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Review from Jackie W (Foster Parent of Child) published on 24 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff, very professional, would recommend to anyone.
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Review from Lisa W (Mother of Child) published on 19 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been so helpful and welcoming since day one. They have done everything possible to help my little girl settle in and she now has a lovely bond with several members of staff. She is now in the pre-school room and has come on leaps and bounds, the staff are absolutely fab. They are also
very accommodating when it comes to changing hours or days to attend.
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Review from Clare F (Mother of Child) published on 19 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursery has provided a loving, caring and nurturing environment for my son since he was 10 months old. They have developed excellent facilities and the outdoor space is a real asset. My son's speech and confidence with other children has been encouraged everyday, I have total confidence in their
ability to care for his individual needs. The staff always give detailed updates at the end of each day and I would feel happy to raise any concerns.
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Review from Natalie H (Mother of Child) published on 13 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Orange Tree Day Nursery are marvellous and fantastic. The support I have received from them is amazing to the care of my daughter and son! My daughter who is three and a half and my son who is 17 months, love it so much that they look forward to seeing their friends and their key worker.
The progress they have both made since starting nursery is amazing and has made myself and my partner their daddy so proud! The support that we have received from the staff is second to none and they are so helpful and thoughtful, caring and willing to help then they can regarding our children. The best nursery I have come across.
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Review from S I (Mother of Child) published on 11 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery staff are very efficient and caring. They helped the little ones settle down quickly when I had to return back to work from maternity. The children really love it there and have developed well since starting at the nursery. I would definitely recommend.
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Review from Zoey S (Mother of Child) published on 11 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I've been bringing my daughter to The Orange Tree Day Nursery, I have been really happy and the staff are really nice. I can see progress in my daughter as well. There is a wide range of activities in the baby room, so I can see they have lots of fun. The nursery staff are doing a brilliant job!
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Review from Zoe (Mother of Child) published on 11 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little one has been attending this nursery since he was 7 weeks old and we are both very happy. My son gets excellent care and is always well looked after. All the staff are great, easy to talk to and are very knowledgeable. It has the highest standard of cleanliness when compared with other nurseries
I have visited. The baby suite is great and even has underfloor heating which is lovely for crawling babies. The staff are always coming up with interesting activities to keep the children entertained. The food is great and now includes a weaning menu for those first tastes. My son is coming up to his first birthday now and I couldn't recommend this nursery enough. Exceptional!
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Orange Tree Day Nursery @ Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for The Orange Tree Day Nursery @ Stoke is calculated as follows: ( (175 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 204 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Stoke is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (5)

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