The Orange Tree Day Nursery @ Stoke

104 Hartshill Road, Stoke-on-Trent ST4 7LT
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9.7 99 Reviews
  • The Orange Tree Day Nursery @ Stoke, Stoke-on-Trent
The Orange Tree Day Nursery @ Stoke has been confirmed 'outstanding' in all areas by OFSTED in December 2017.

The nursery employs a compassionate team who respect the emotional and challenging decisions parents have to make during the early years of a child's life.

There is a commitment to each child's individual needs, and the team are skilled in making the most of learning potential.

Each child has a key person to safeguard individual development, with planned activities, a strong focus on communication skills and the benefits of both indoor and outdoor play.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Hyatt and Lisa Goodwin (Managers)

Number of Childcare Staff

  • 19

Total Places for Children

  • 65

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Funded places are available for eligible working parents from 9 months upwards.

  • Please call and book your visit to come and discuss fee and funding options.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

The Orange Tree Day Nursery @ Stoke Reviews (99)

9.7

The Orange Tree Day Nursery @ Stoke has a Review Score of 9.7 (9.735) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orange Tree Day Nursery @ Stoke has 99 reviews.

Overall Experience
  • 90
  • 7
  • 1
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Date Published
  • 99
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  • 17
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Reviewer Connection to The Orange Tree Day Nursery @ Stoke
  • 90
  • 8
  • 1
Total of 99, showing 61-80
Review from Summer B (Mother of Child) published on 23 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited a few nurseries but when we came to look around The Orange Tree, all our wishes were met instantly.


Our son has been attending the nursery since March 2019 and we really would recommend it to everyone.


Our little boy’s confidence and development is phenomenal and we are forever grateful

from the continued support of the staff. The current ladies in the baby room have been supportive and approachable since day one. They don’t just care about the children, they care for the parents too. Everyday Tuesday when we go in they always ask how our weekend has been or how my day at work had been - this is lovely to hear. There is also an amazing manager, she is approachable, you get a quick response to any emails and she welcomes you with a smile each day.


On the whole, this is a fantastic nursery and I’m so glad it’s the choice we made for our son. We love seeing updates of our son via EYLOG and this is completed regularly by staff. We would highly recommend.

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Review from Lorna (Mother of Child) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has settled so well into The Orange Tree. To begin with, I thought she wouldn’t take to it at all, but thanks to the care and attention she receives from the fabulous staff that look after her, she now asks to go in on the days she’s not supposed to attend.
The staff are all very attentive
and provide me with a handover each time I collect my child, to let me know how she has got on throughout her day.
I feel very comfortable leaving my daughter within their capable hands, assured that she is well looked after within their care.
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Review from Rebecca E (Mother of Child) published on 5 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really pleased with how my son is developing at the nursery and how happy he is while he is there! The staff are always pleasant and always have the room set out nice with a great mixture of toys for the children.
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Review from Katiana M (Mother of Child) published on 4 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are extremely friendly and welcoming. The children are very well looked after and kept clean at all times.
The children are always happy and encouraged to engage in various activities to promote their development.
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Review from Ann I (Mother of Child) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We send our elder daughter to this nursery and could not have been more happy with her care! Our younger daughter started a few months ago when she was 9 months, she was given extra help while settling in as she was a bit nervous and upset at first. Staff could not have been more helpful over the last
few months, keeping us updated on her progress, building a strong bond with her. She loves going and we love that she’s gaining her independence away from us. Having now had two children attend this nursery, I couldn’t recommend it highly enough. Thank you so much to all the staff at The Orange Tree for helping our children to develop and grow in confidence, through your love and compassion. Perfect Nursery!
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Review from Megan G (Mother of Child) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started here in April and I couldn’t recommend the nursery anymore than I already do. She gets so excited in the morning when she sees the girls and they make such a fuss of her when we come in. I love getting to see what she’s doing every day and look forward to picking her up and hearing
all about what she has done that day.
Thank you so much for helping make the process so easy with me starting back at work and my daughter starting at nursery, you are all amazing.
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Review from Lorna P (Mother of Child) published on 21 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since starting at this nursey my daughter has come on leaps and bounds, she's excited to go to nursey and even asks to go when it's not her day to be in.
The staff are amazing and it's really lovely when staff from different rooms say hello to my little girl. It's nice to know the staff know more
than just the children in their rooms. I couldn't ask for a better nursey or group of ladies to look after my little girl!
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Review from Chelsea S (Mother of Child) published on 10 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with this nursery, my child loves attending and loves the staff she settled in well and the staff communicate well with me about what my child has done during the day.
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Review from A-M W (Mother of Child) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery staff are amazing, they have helped with my little girl's development so much. The staff are friendly and it puts me at so much ease knowing my little girl is there.
They always have amazing activities for the children to do.
I genuinely can't thank them enough for what they have done
for my family.
I love hearing the stories of what has happened in my daughter's day and the diary she brings home keeps me up to date on what has happened in the day.
The outdoor facilities are fab and my little girl loves being outside so this is her favourite.
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Review from Sam K (Mother of Child) published on 24 February 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have selected this nursery as it seemed clean and organised. Lots of toys/ activities available and the staff are great with the children. Overall very good nursery, clean and friendly staff. Good lunches but dinners could be improved!
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Review from Sian U (Mother of Child) published on 23 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff, lovely nursery building and the food available and activities are great. They only fall down on charging over Christmas when they aren't open anyway and not informing parents of current illnesses in the children's class.
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Review from Samantha R (Mother of Child) published on 20 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff have done a wonderful job looking after my baby. He has continued to thrive in their care and I am always assured that he is safe and well looked after when I can't be with him.
I have recommended to family and friends.
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Review from Phil M (Father of Child) published on 17 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant nursery with plenty of outside space for children to play and learn. Excellent facilities for both young and older children. Always accommodating and willing to help. Excellent communication between staff and parents and excellent interaction between staff and children.
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Review from Elena Virginia A (Mother of Child) published on 14 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child joined the Nursery when she was seven months old. She did not enjoy being with strange people or in big groups. I was very reluctant and anxious about living her with other people. The staff at the Nursery were very helpful and supportive, offered me advice and encouragement. Now my child is
very happy at the Nursery. Every day she learns new things. The staff is fantastic and friendly. The atmosphere is friendly and relaxed. My child is very well looked after, and I am happy and feel safe and confident to leave her at the Nursery. Staff communicates excellently with me.
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Review from Anna B (Mother of Child) published on 11 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving to The Orange Tree Day Nursery, our little boy has absolutely flourished. He settled in really quickly, after struggling at a previous nursery. The staff are friendly, professional and always willing to answer any queries we have as parents. I can't recommend The Orange Tree highly enough!
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Review from Gemma M (Mother of Child) published on 11 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery. Since my son has been going to the Orange Tree Nursery, he has come a long way with his speech, feeding himself and sharing. When he first started, he took a couple of days to settle in but the nursery staff were very friendly and supportive. The nursery staff are very good with feedback
of daily activities and behaviour. Overall I would say this nursery is very good and I would recommend them to all my friends and family.
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Review from Victoria L (Mother of Child) published on 11 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the Orange Tree Day Nursery and the staff enough. I was so anxious about sending my daughter to the nursery because you think nobody can look after your child like you, but it's the best thing I have ever done. They were so warm and welcoming and patient with everything. They do so many
activities with the children and my little girl is coming on so well and I thank the staff so much for this. She has good, nutritious food which she loves. She has made so many friends there. The staff/nursery communicate with us verbally about her day but also fill in a daily diary about her activities, what she's enjoyed, her sleep and food etc.
As a parent, it is so comforting to know my daughter is being looked after so well, and that is all down to the nursery and staff. I would, and have recommended this nursery to my "mum friends" and any more children I have, there will be no doubt where I want them to go when I have to go back to work.
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Review from Yolanda L (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is outstanding and the activities they do on a daily basis is brilliant. There is everything from French lessons to talking about different topics to learning their phonics in the preschool room ready for school. They are very supportive and listen to your needs. The security for the nursery
is excellent which makes me feel very reassured. My daughter has been going since she was 12 weeks old. She just loves going and I can't fault it at all what's so ever.
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Review from Stacey T (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank this nursery enough for the care they provide for my daughter. All staff and management are wonderful and very friendly, my daughter has been going for nearly a year and I haven't had any problems or complaints at all. My daughter is very happy every time I pick her up :) XxX
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Review from Sarah L (Mother of Child) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to this nursery for 11 months now. He is my first child and I was extremely anxious when I had to go back to work, he was only 7 months old. I was so upset that I had to leave him but the Orange Tree Day Nursery made me feel so much better. I can ring as many times as I want to
check on my son and I couldn't feel any more comfortable and reassured when I drop him off in the morning. He has developed amazingly over the last 11 months and I truly believe that it is down to the amazing staff bringing him on so well on the days that I'm at work and can't be at home with him. I couldn't recommend this nursery more. Having previously worked in 2 nurseries, I can see how well it works and wouldn't pick anywhere else to send my son.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Orange Tree Day Nursery @ Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for The Orange Tree Day Nursery @ Stoke is calculated as follows: ( (175 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 204 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Stoke is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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