The Orange Tree Day Nursery @ Stoke

104 Hartshill Road, Stoke-on-Trent ST4 7LT
Review Us
9.7 96 Reviews
The Orange Tree Day Nursery @ Stoke has been confirmed 'outstanding' in all areas by OFSTED in December 2017.

The nursery employs a compassionate team who respect the emotional and challenging decisions parents have to make during the early years of a child's life.

There is a commitment to each child's individual needs, and the team are skilled in making the most of learning potential.

Each child has a key person to safeguard individual development, with planned activities, a strong focus on communication skills and the benefits of both indoor and outdoor play.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Emma Hyatt and Lisa Goodwin (Managers)

Number of Childcare Staff

  • 19

Total Places for Children

  • 65

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

The Orange Tree Day Nursery @ Stoke Reviews (96)

Total of 96, showing 1-20
9.7

The Orange Tree Day Nursery @ Stoke has a Review Score of 9.7 (9.731) out of 10, based on 18 reviews in the last 2 years. Over all time The Orange Tree Day Nursery @ Stoke has 96 reviews.

Overall Experience

  • 87
  • 7
  • 1
  • 0
  • 1

Date Published

96
4
10
18
78

Review from Sophie M (Mother of Child) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Orange tree have been the perfect nursery for my little girl. She started at 8 months old and is thriving there at 21 months currently.
The support is incredible from all of the staff and her development has been accelerated by the learning provided at the nursery.
I only gave a 4 star on facilities
as it doesn't have the biggest outdoor space but they like to spend as much time outdoors as they can and the parking is a couple of spaces on site and the rest at the church next door. Indoor facilities are great!

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Review from Ellie C (Mother of Child) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy loves attending the orange tree, the staff are always very attentive towards all the children and they offer a wide range of activities both indoor and outdoor, I always feel confident that hes going to have an amazing day every time he attends. The nursery area is always well kepted and
clean and the staff create an amazing enviroment for the children, I would really recommend the nursery for anyone considering sending there little one here

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Review from F L (Mother of Child) published on 18 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orange Tree is hands down the best nursery in Stoke-on-Trent. From day one, we felt confident in the team's commitment to safety and exceptional care. The staff are loving, professional, and have built a beautiful bond with our little boy. He adores his keyworker and thrives in the enriching environment,
his language skills have surpassed expectations. Communication is consistent and thoughtful, keeping us closely connected. The chef's home cooked meals from the onsite kitchen are a huge bonus. The outdoor space is brilliant, spacious, well-equipped. Our little boy especially loves the Little Tikes cars and construction area. Having attended since age one, he's now 2½ and flourishing. We wouldn't go anywhere else. The Orange Tree is not just a nursery, it's family. Thank you to the managers and all the team, you are truly amazing!

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Review from Z K (Mother of Child) published on 15 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This is my honest experience. Things were fine at first, but after new staff were introduced, my child began showing emotional distress-refusing to eat, becoming clingy, and even vomiting from the anxiety of attending nursery. She returned home with repeated unexplained bruises and, in one case, deep
nail marks. I requested written clarification twice and never received a response. I also witnessed poor toilet supervision-children left exposed while waiting for help. After I mentioned Ofsted, changes were suddenly made, which felt like a cover-up, not a solution. My concerns were not taken seriously until I raised a safeguarding complaint. I've now withdrawn my child and moved her to a new setting where she's thriving. I share this to raise awareness and protect others.

Reply from Cath Cammack, Business Lead at The Orange Tree Day Nursery @ Stoke

We take all reviews seriously and are committed to providing the highest quality care for every child at our nurseries. We are extremely concerned by this review as we do not feel it is an accurate representation of experiences at The Orange Tree. It is extremely upsetting when we receive reviews of this nature.We would urge any parents to get in touch and come and visit our wonderful nursery and meet our dedicated staff team to form your own opinion. Our staff teams work extremely hard to build strong relationships with children and their families - something that we take great pride in. The number of positive reviews from other parents demonstrate this commitment to high quality and service.

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Review from Lydia C (Mother of Child) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at The Orange Tree are truly amazing, the care and nurture they have for the children is beyond compare. They make a conscious effort to make my daughter feel welcome and offer her that extra TLC on days she's not feeling her best. As a parent the staff are always there to support me where
needed and communication is always clear. On every drop off I know she is in the best care and my daughter always has a big smile on her face on collection. she always talks about her teachers at home and says they are her best friends.

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Review from Rebecca E (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with Orange Tree Day Nursery, my little boy loves it, always happy to go in and has made good bonds with the staff. The outdoor area is amazing and one of the things that attracted us to the nursery. The staff are always happy to help and give good handovers at pick up and keep the app updated
with a lot of lovely photos.

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Review from Nai-Nai H (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really loves this nursery. He has been going here since February and has come on loads. He loves going to the staff in the morning who greet him with smiles and is reluctant to leave in the evening.

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Review from Madalin B (Father of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great experience for us as parents and also for my son.
Great staffing communication.
Our son loves it. Never had any issues of any kind.
Loads of activities for children so they can learn everything that they need for their development.

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Review from Jessica G (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care given and the progress our child has made whilst attending the nursery. The staff are always very pleasant and clearly know my child well. We love seeing the updates of our child throughout the day!

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Review from B C (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended the Orange Tree since she was 7 months old and is now 14 months old. She thoroughly enjoys going to nursery and we receive lots of detailed updates about what activities she's getting up to and how she's doing. Her development is fantastic and I can attribute part of this to
fabulous staff and social interaction with other children. The staff are all so friendly and pleasant and genuinely care for the children. The provision is excellent including a generous outdoor area. The location is very private and the setting has good security. The nursery is extremely flexible with hours, which is particularly important to us as working parents. I would highly recommend this nursery to any parent and feel that this nursery will set my daughter up for her transition into school when the time comes. My only suggestion for improvement would be that breakfast options for babies can sometimes be limited and repetitive.

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Review from Laura M (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have both of our boys at Orange Tree and they love it. They’ve both settled in amazingly despite being quite sensitive.
The staff are amazing both generally and with the boys. I find them easy to communicate with and we receive very regular updates about what the boys are up to and what we can
work on both at home and at nursery with them.
They receive a good hot lunch every day and a snacky tea. For context, I have rated everything either 4/5 stars but have given food and nutrition a satisfactory rating. This is purely as at our previous nursery (that went into administration) the boys received a hot cooked meal for tea as well. That said, the facilities and educational learning at Orange Tree far surpass our previous experience and the outdoor space is second to none. So as long as they are fed, I’m happy. High recommend.

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Review from Gemma B (Mother of Child) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been taking our little boy to The Orange Tree Day Nursery (Stoke) since September 2023, and it is without a doubt one of the best decisions we have made for him. My son absolutely loves going, and gets so excited when we pull up in the morning. He absolutely adores the staff, and I can't speak
highly enough of the team in his room - I cannot fault them whatsoever and feel so reassured leaving him with them. He completes a variety of activities throughout the week (which can always be viewed on the app), brings home beautiful artwork, enjoys a healthy diet and enjoys the occasional yummy treat that he's helped to make. He is happy, healthy and advancing daily. I highly recommend it!

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Review from Joanna H (Mother of Child) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great nursery. Everyone is really friendly and caring towards my child. She is always happy to go in and see everyone. They seem to genuinely enjoy their job.
The managers and reception staff are really friendly, organised and knowledgeable.

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Review from Lloyd M (Father of Child) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery from my outward perception and the interaction I've had with the team. It's always difficult to know how your child finds it when you're not there, but the biggest compliment I could give is that my daughter is never sad at drop-off and is always excited to be greeted at the door by
a team who knows her. I can't say any better than that.

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Review from D G (Mother of Child) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The absolute best nursery with amazing staff. My child is always excited to come to nursery and I always feel comfortable and safe knowing my child is well looked after and enjoying his time at nursery. My child also has SEN needs and the staff are absolutely amazing at supporting my child’s needs and
development.

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Review from Joana Grace G (Mother of Child) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time that we have been with the Orange tree, my little boy had definitely enjoyed his time with all the carers and his friends. We have been updated all the time on my son’s progress. The carers have been so caring and loving with my little boy. I have seen how he developed his speech
and interactions with several people just right after we started his nursery, I could not thank them enough.

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Review from Adele H (Mother of Child) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t express in enough words how fantastic this nursery is. From the minute I walked in the door we were made welcome. My son has been attending for 3 years now and has graduated all the rooms. In every room, every member of staff had taken so much care of him. I honestly am so sad his journey there
is coming to an end next year when he goes to school. He absolutely adores all the staff as they do him. The outside space is lovely and well maintained. My son particularly loves the sand pit, climbing frames and mud kitchen. He has grown in confidence since being here. He had a speech delay at one point and they helped him to overcome this so much. Always keeping us in the loop and updated with pictures of his day. Honestly the best decision I ever made sending my son to this nursery. I can’t recommend it enough.

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Review from L G (Mother of Child) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very worried about sending my daughter to nursery as she had never been away from me, the girls made the experience much easier for both myself and my daughter and she settled in quickly. She absolutely loves going to nursery and I love seeing the updates on the app while she is there. They assisted
me with potty training which was amazing also. I especially love the amount of outdoor play time the children have and this was one of the main reasons I chose here. I couldn’t ask for a better nursery to send my daughter to.

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Review from Maddie T (Mother of Child) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at The Orange Tree are doing an amazing job looking after our child. They engage in activities each day and are committed to delivering a developmental plan for each child. We feel safe and happy knowing that our child is in such good hands when we drop him off each day.

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Review from A H (Mother of Child) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

It would have been very helpful if the nursery offered a settle in week instead of just 2 sessions for 1 hour or even advised me to book half days initially until my little one settled. I had to collect him earlier than planned for the first 2 weeks as he was unsettled and they were unable to cope with
him, which was really frustrating and caused me a lot of anxiety. Later on, after he settled, he was a very happy child and enjoyed going there. He might go there again, as he overcame the settling phase. The nursery itself is very clean, follow strict no shoes policy in babies room, which is fab. They also do lots of activities in fresh air.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for The Orange Tree Day Nursery @ Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.731 for The Orange Tree Day Nursery @ Stoke is calculated as follows: ( (184 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 216 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Stoke is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

Top 20 Mid-size Nursery Groups 2024

Recipient: The Orange Tree Day Nurseries

Date: Thursday 28 Mar 2024 More details

Top 20 Mid-size Nursery Groups 2023

Recipient: The Orange Tree Day Nurseries

Date: Friday 28 Apr 2023 More details

Top 20 Nurseries West Midlands 2021

Recipient: The Orange Tree Day Nursery @ Stoke

Date: Friday 28 May 2021 More details

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Frequently Asked Questions about The Orange Tree Day Nursery @ Stoke

What is the Age Range of Children that The Orange Tree Day Nursery @ Stoke accepts?

The Orange Tree Day Nursery @ Stoke accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is The Orange Tree Day Nursery @ Stoke Open?

The Orange Tree Day Nursery @ Stoke is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does The Orange Tree Day Nursery @ Stoke have capacity for?

The Orange Tree Day Nursery @ Stoke has capacity for a total of 65 Children.

How far is The Orange Tree Day Nursery @ Stoke to the centre of Stoke-on-Trent?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact The Orange Tree Day Nursery @ Stoke to verify any information. View our terms and conditions. The Orange Tree Day Nursery @ Stoke has an Enhanced Service - more info.