The Orange Tree Day Nursery @ Stoke

104 Hartshill Road, Stoke-on-Trent ST4 7LT
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9.7 99 Reviews
  • The Orange Tree Day Nursery @ Stoke, Stoke-on-Trent
The Orange Tree Day Nursery @ Stoke has been confirmed 'outstanding' in all areas by OFSTED in December 2017.

The nursery employs a compassionate team who respect the emotional and challenging decisions parents have to make during the early years of a child's life.

There is a commitment to each child's individual needs, and the team are skilled in making the most of learning potential.

Each child has a key person to safeguard individual development, with planned activities, a strong focus on communication skills and the benefits of both indoor and outdoor play.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Hyatt and Lisa Goodwin (Managers)

Number of Childcare Staff

  • 19

Total Places for Children

  • 65

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Funded places are available for eligible working parents from 9 months upwards.

  • Please call and book your visit to come and discuss fee and funding options.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

The Orange Tree Day Nursery @ Stoke Reviews (99)

9.7

The Orange Tree Day Nursery @ Stoke has a Review Score of 9.7 (9.735) out of 10, based on 17 reviews in the last 2 years.
Over all time The Orange Tree Day Nursery @ Stoke has 99 reviews.

Overall Experience
  • 90
  • 7
  • 1
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Date Published
  • 99
  • 7
  • 7
  • 17
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Reviewer Connection to The Orange Tree Day Nursery @ Stoke
  • 90
  • 8
  • 1
Total of 99, showing 21-40
Review from L G (Mother of Child) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very worried about sending my daughter to nursery as she had never been away from me, the girls made the experience much easier for both myself and my daughter and she settled in quickly. She absolutely loves going to nursery and I love seeing the updates on the app while she is there. They assisted
me with potty training which was amazing also. I especially love the amount of outdoor play time the children have and this was one of the main reasons I chose here. I couldn’t ask for a better nursery to send my daughter to.
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Review from Maddie T (Mother of Child) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at The Orange Tree are doing an amazing job looking after our child. They engage in activities each day and are committed to delivering a developmental plan for each child. We feel safe and happy knowing that our child is in such good hands when we drop him off each day.
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Review from A H (Mother of Child) published on 22 August 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
It would have been very helpful if the nursery offered a settle in week instead of just 2 sessions for 1 hour or even advised me to book half days initially until my little one settled. I had to collect him earlier than planned for the first 2 weeks as he was unsettled and they were unable to cope with
him, which was really frustrating and caused me a lot of anxiety. Later on, after he settled, he was a very happy child and enjoyed going there. He might go there again, as he overcame the settling phase. The nursery itself is very clean, follow strict no shoes policy in babies room, which is fab. They also do lots of activities in fresh air.
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Review from Daisy R (Mother of Child) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are so helpful and friendly. They also put so much effort into really getting to know the children. They have always got a wide range of activities for them to do each day with lots of messy/creative play. Our little girl loves going into nursery!
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Review from S A (Mother of Child) published on 18 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending for a year now and has really come on since then. It is amazing to see her development and a lot of that is due to the learning and support provided by The Orange Tree Nursery. Few areas for improvement- the online portal seems to be delayed in sharing updates on the child’s
progress or photo log, as sometimes don’t get the updates through until a day or two later. It would be good to get these on a more consistent basis as I like to know how she is getting on in the day. Staff are lovely, however, the handover of key workers between rooms when my daughter transitioned I felt could have been better if I had been personally introduced to her new key workers prior to the move. I felt I had a good relationship with the previous key workers and would like that to be replicated throughout each transition to different rooms. Overall really pleased with the nursery.
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Review from K W (Mother of Child) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl has been attending here for almost 11months now and has excelled so much in her social and personal development. She really enjoys her days with the team in Blossoms and always comes home smiling. We always get a full update of what she has been doing each day as well as a diary of what
she has eaten, when she has napped and how many nappy changes there have been. The time that is spent here is invaluable as it gives her much more than we could give at home both in learning and interaction with other children. Although most of the meals are healthy and nutritious, there are, on occasions, meals that are a little less healthy but that doesn’t worry us as we make up for it with a healthier meal at home. I don’t know what we would have done without the team at The Orange Tree, thank you.
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Review from A S (Mother of Child) published on 15 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter absolutely loved the nursery and we are very happy with her growth, development and the care she receives there. The premises are clean and have a good area with different activities suitable for children at all stages.
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Review from A T (Mother of Child) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased with how our little boy is developing and coming on at nursery. The staff and management team are amazing. Nothing is too much trouble and I am 100% confident that he is well looked after and cared for, whilst he is there Monday to Friday. He always comes home with something new he
has learnt and as parents, we are involved in his learning with tasks for him to do at home and things to take into nursery. We are updated with what he has done each day and what he has eaten using the online app, which is great. The facilities at the nursery are outstanding and I have recommended the nursery to lots of people. Thank you.
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Review from E M (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is my second time sending one of my children to the nursery and it's a very special place to be. Both of my children have adored their time here. Communication is brilliant and standards are exemplary.
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Review from Ellie S (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to thank the Orange Tree for everything that they have done for my son in the past 2 years. He has developed into such a clever and lovely little boy and his nursery deserves a lot of credit for that. Nothing is too much trouble and the nursery nurses do everything they can to support his development
and wellbeing. He loves going to nursery and seeing everybody and the staff know him so well. There are so many amazing staff and he doesn’t stop talking about them. We feel so grateful to have nursery staff who love our son like we do. Thank you, especially to the caterpillar room.
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Review from Ellie E (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first child attended this nursery until she went to school so when I was looking for a nursery for my second child, I knew that we had to go back to the Orange Tree. The staff are amazing and so welcoming and kind. My daughter loves nursery (even at age 1) you can just tell. She is full of smiles
and is happy on both drop-off and pick-up. We get full feedback from the day and the activities and things she is learning are brilliant. Staff assisted us with our weaning journey and are always positive with everything they do. There have been small changes with staff members but this has always been communicated well with parents and I have full confidence in how the nursery is run. I would highly recommend it.
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Review from Seema G (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been at The Orange Tree Day Nursery @ Stoke since he was a few months old. There have been a lot of changes in that time but he has been so well cared for during his time there. He has been taught excellent manners and has been helped and encouraged to grow and develop in such creative
ways. I wouldn’t hesitate to recommend The Orange Tree Day Nursery, I am so grateful for all that they have done for us.
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Review from Flavia F (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. The setting is lovely and always being developed and improved. The children are really well cared for by lovely, responsive and caring staff. There are always different activities for the children and my little one has developed immensely since she started nursery. Definitely recommend
to anyone looking for somewhere where their children have fun, are cared for and develop!
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Review from Jessica C (Mother of Child) published on 8 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love the nursery. Our daughter has been going since 2019 all through the pandemic. The staff are so supportive and loving. They care so much about the development and happiness of every child. All of the children there are happy and make great connections with the other children. It has been a constant
in our lives through the pandemic and never let us down. Our daughter has flourished there and surprises us daily with her new skills.
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Review from T H (Father of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Wonderful. I cannot think of any better place for my daughter as she grows and learns. The staff are excellent and as attentive as you would wish. The activities all seem geared towards fun and learning in equal measure and the enthusiasm they show and impart is ideal.
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Review from Maisie H (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are amazing! My daughter was very anxious initially on starting, but thanks to the warm and friendly staff and lovely activities, she settled in, incredibly well. She now loves going in and her development has come on in leaps and bounds! Expensive, yes, but worth every penny to know
how well my little one is being looked after.
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Review from E D (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter always has a fantastic time at The Orange Tree Day Nursery. She has progressed so much in a short space of time. I commend the ladies for doing a fantastic job for my daughter. I would highly recommend this nursery. It is educational, and clean and they provide amazing food for my child
and everyone is super friendly.
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Review from V W (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery I cannot recommend it enough! Every single staff member are so so friendly and I don’t have any doubt in trusting them with my little boy. Handover is very detailed and makes me comfortable and confident that he's had an amazing day. His daily activities are different every
single day and he loves to get involved in all of them. The staff's hard work shines through the nursery as they beam when they welcome him in the morning. If your after a nursery you will not be disappointed!
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Review from A C (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A genuinely lovely nursery with care at the heart of the provision. Their outdoor space is great and all children have a balance of experiences both indoors and outdoors. The nursery have always been responsive to any of our questions or expectations and the staff are warm and focused on the best for
our daughter and other children.
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Review from Joanne M (Mother of Child) published on 4 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son was due to start nursery in May 2020, but due to furlough, he actually began in July. The Orange Tree were really supportive of this, and we were able to keep his place and change our booking to suit our needs. This meant that starting our son’s nursery adventure was as stress-free as possible.
The staff are friendly and warm; they are communicative, and it is clear that our son has settled well. He looks forward to his nursery days. There is a real mix of activities, plenty of outdoor play, arts and crafts and lots of exploration.
Despite all the changes for the staff, we feel confident that our son is very well cared for.
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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for The Orange Tree Day Nursery @ Stoke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.735 for The Orange Tree Day Nursery @ Stoke is calculated as follows: ( (175 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (6 Poors x 2) + (3 Very Poors x 1) ) ÷ 204 Ratings = 4.735
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orange Tree Day Nursery @ Stoke is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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