Riverside Nursery Schools, Grosvenor House

Grosvenor House, Grosvenor Road, Twickenham TW1 4AD
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9.3 71 Reviews
  • Riverside Nursery Schools, Grosvenor House, Twickenham
Grosvenor House Nursery School is conveniently located just moments from Twickenham station. The Nursery welcomes children from 3 months to school age, and they are split across two buildings, next to each other, to provide specialist facilities for every age group.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Fiona Williams (Head Educator)

Number of Childcare Staff

  • 19

Total Places for Children

  • 106

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 3 years Monthly Fee: Fulltime £1950 / 4 days £1686 / 3 days £1265 / 2 days £870

    Non-refundable registration fee - £100 / Refundable deposit - £500

  • Please contact us for any further information you require regarding our fees.

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Riverside Nursery Schools, Grosvenor House Reviews (71)

9.3

Riverside Nursery Schools, Grosvenor House has a Review Score of 9.3 (9.323) out of 10, based on 15 reviews in the last 2 years.
Over all time Riverside Nursery Schools, Grosvenor House has 71 reviews.

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  • 71
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Reviewer Connection to Riverside Nursery Schools, Grosvenor House
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Total of 71, showing 41-60
Review from Emilie B (Mother of Child) published on 13 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at the nursery since she was a year old. The staff are so lovely and my little one loves going to nursery. She’s so happy here and settled in so quickly.
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Review from J B (Mother of Child) published on 30 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really happy with the nursery and our child has settled in amazingly.
The staff are all helpful and friendly and bond well with the children.
We have had no issues so far!
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Review from Kate H (Mother of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic nursery. My son has settled in really well. The nursery did brilliant settles os my son and I were both confident and happy leaving him. The staff are fantastic. Really friendly and knowledgeable and really seem to know and understand my son and his needs. He always seems to be doing really
fun and varied activities in the day. The communication between staff and parents is excellent and any concerns or questions I have emailed are replied to very quickly. We are very pleased we chose this setting.
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Review from Sofia J (Mother of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing. Love the nursery and staff and have found everyone to be professional and put my daughter's needs first. Management is really professional and I feel my daughter is in safe hands.
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Review from Charlotte M (Mother of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff very attentive and caring. Great facilities and variety of activities. More than compensate for lack of outside space with walks.
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Review from P H (Father of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly professional nursery, I feel very comfortable leaving my daughter here and also my son was here before.
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Review from Florenza J (Mother of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am currently happy with my daughter's development. Key worker will work on her language. Very lovely helpful staff.
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Review from Spencer L (Father of Child) published on 17 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my experience is limited, I think this is an excellent nursery. The due diligence is very thorough and I appreciate the daily reports. My daughter is very happy here and is always smiling when she arrives. The staff are outstanding and I feel my daughter is in very safe hands.
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Review from K O (Mother of Child) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with the care and learning provided by Bright Beginnings. Our daughter has enjoyed her time here form the first day and the Manager and her team have all been excellent and we would not hesitate to recommend the nursery. Our daughter was initially at another nursery and the difference
between the two has been significant. We can see the positive changes and confidence that has happened since the move. Highly recommended.
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Review from Astrid C (Mother of Child) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff and both my boys love attending and both developing and learning at the right level. I trust the team with my boys. The range of food and drink is excellent. Great value for money.
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Review from Belinda C (Mother of Child) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had nothing but good experiences at Bright Beginnings with all three of our children. The staff clearly enjoy their job and in working alongside parents to get the best from the children. Can't recommend them enough!
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Review from Anna-Louise R (Mother of Child) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little boy absolutely loves coming to nursery. He has developed in leaps and bounds since he started, he adores everyone who works there and I feel like he is genuinely cared for. They provide a broad range of experiences and learning programme.
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Review from J P (Mother of Child) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has been really happy ay this nursery since he started at 10 months old. The settling in period was handled in a very organised and sensitive way, so I was able to return to work confident that my child is being well looked after. The nursery seems to be very well managed, the staff are caring
and friendly and I'm kept fully up to date on my child's development.
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Review from Ryann L (Mother of Child) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We absolutely love Bright Beginnings and look forward to our 2nd starting soon. The staff are caring, fun and ensure they are well looked after.
Thanks all!
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Review from Nick B (Father of Child) published on 22 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have placed both our sons (now at school) and daughter (2 years old) at Bright Horizons, Twickenham Centre. The level of care, learning and entertainment are first class. Albeit fairly expensive (which is standard in our area).
We credit the nursery in particular for making our eldest an extremely
sociable, outgoing child who is exceptionally kind to his peers and great at "sharing". Owing to the nursery's busy town centre location, it is very limited in its own outdoor space, but great use is made of a range of nearby public parks with excellent staff protocols in place to ensure safety at all times.
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Review from Jessica Z (Mother of Child) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bright Beginnings Day Nurseries Twickenham is an exceptional nursery and I couldn't recommend them too highly. The staff really take the time to get to know each child and adapt to their individual needs. Their focus, energy and care really helped our son to come out of his shell and he has developed
so much since he started there. We get lots of feedback from the fun and engaging activities and day trips. The dedicated sleep rooms are also a big plus for making nap times easier.
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Review from Rachel P (Mother of Child) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter absolutely adores nursery. She settled in really well as the staff were really caring and friendly. Information about how our daughter has got on each day is communicated really clearly and the staff maintain a high level of professionalism and health and safety making my partner and I
completely at ease with her being there. All the staff know all the children and our daughter is greeted and spoken to by all.
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Review from Helen A (Mother of Child) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son has been at Bright Beginnings Day Nurseries Twickenham for around 2 months and overall the experience has been first class. His settling in period was very well structured and the nursery allowed a suitable period of time for our son to establish a bond with one particular member of staff who
has become his key worker.


Communication is excellent in particular via the Tapestry and all staff are extremely welcoming and put the wellbeing and development of the children at the centre of everything they do.

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Review from Cat (Mother of Child) published on 27 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending this nursery for the past 10 months and is very happy there. The staff are extremely friendly and helpful, and she has developed strong bonds with several practitioners. They offer a fantastic range of activities (painting, music, group time, stories, outings etc) and
work really well with us as parents to ensure our daughter is happy and developing new skills.
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Review from Charlotte P (Mother of Child) published on 14 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bright Beginnings is a brilliant nursery, the staff are all so friendly and helpful. All of the staff have been supportive of my child's needs and have helped him settle in quickly. My child has learn't so much whilst being at this nursery and this is all down to the brilliant staff. I would like to
thank everyone at Bright Beginnings Twickenham. I look forward to continuing my journey with you all to help my child grow in many ways.
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Current Review Score: 9.3 (9.323)

Overview of Review Score

The Review Score of 9.3 (9.323) out of 10 for Riverside Nursery Schools, Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.663 for Riverside Nursery Schools, Grosvenor House is calculated as follows: ( (144 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 178 Ratings = 4.663
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.66 Points relating to the number of positive Reviews for Riverside Nursery Schools, Grosvenor House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 number of registered child places is 21.2. 14 Positive Reviews ÷ 21.2 = 0.66
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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