Sycamore House Day Nursery

36 Hadham Road, Bishop's Stortford CM23 2QS

Sycamore House Day Nursery, Bishop's Stortford, Hertfordshire
Sycamore House Day Nursery, Bishop's Stortford, Hertfordshire
Sycamore House Day Nursery, Bishop's Stortford, Hertfordshire

Sycamore House Day Nursery has a well-earned reputation as the leading provider of childcare in Bishop's Stortford, offering outstanding care to children aged 3 months to 5 years and are open from 7.00am to 7.00pm Monday - Friday, for 51 weeks of the year (closed during Christmas week).

Located on Hadham Road less than a mile from Bishop's Stortford Town Centre and Railway Station, the nursery enjoys the benefits of a large character property with airy rooms and an outdoor play area, which the children love and thrive in.

There are separate rooms for babies, toddlers, 2-3 year olds and Pre-School children, furnished with 'age appropriate' toys and resources, ensuring they provide the best standard of care, development and education.

Sycamore House Day Nursery operates a Key Person policy, ensuring that your child is cared for by a member of staff who gets to know you and your child really well.

Carers place great emphasis on creating a loving, nurturing and warm environment for your child.

Person in charge: Courtney Skeggs (Nursery Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 66

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Sycamore House Day Nursery has a Review Score of 9.5 (9.482)

The Review Score of 9.5 (maximum of 10) for Sycamore House Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Sycamore House Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.573 for Sycamore House Day Nursery is calculated as follows: ( (111 Excellents x 5) + (80 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 192 Ratings = 4.573

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.909 Points relating to the number of positive Reviews for Sycamore House Day Nursery is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 12 Reviews ÷ 13.2 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sycamore House Day Nursery?

  • Extremely LIKELY
    14
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sycamore House Day Nursery

  • Mother of Child
    13
  • Father of Child
    3

Having had my son at this nursery for almost 3 years there has been some big changes and improvements over the years. The management are friendly and approachable but also flexible and open minded. In regards to the staff, in our experience here I would describe them as generally good however there are a couple of outstanding staff members who go the extra mile. This is one of the main reason why my little boy has enjoyed being at this nursery and why we keep taking him back.
The nursery offers a range of activities including day trips out. These have helped my little boy increase his social skills as well as general development. If you have any concerns with your child's development the staff and management will work with you to help improve and support you and your child.

Overall I would describe the nursery as having a friendly atmosphere and although is already at a good standard they continue to monitor developments and improve.

How likely would you be to recommend Sycamore House Day Nursery? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 14 Sep 2017:

Hello Rachel,

Thank you for writing a fantastic review about us here at Sycamore House, it's really lovely to read your comments. It is an absolute pleasure to look after your son and support him to learn and develop.

We have found the nursery and staff excellent. They have really helped with the development of our son who was born prematurely and has some developmental issues. In particular, some staff have been fantastic. Our son loves the activities especially those that take place outside and those involving water and mess! The nursery has also designed specific activities for our son to help bring him on and has held lots of development meetings with us.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 11 Sep 2017:

Hello Katherine,

Thank you for your wonderful review of us at Sycamore House! It is a pleasure to support your son to learn and develop and watch him grow into an amazing individual with his own personality!

My daughter has been attending Sycamores part time since she was 18 months old and I have always been very happy with the care she receives. From my first encounter with the nursery right through until now I have been very impressed with how helpful the staff are and the great relationship they have developed with my daughter. I really like the variety of play the offer and the amount of time my daughter is encouraged to play in the outside space which she absolutely loves. I highly recommend Sycamores.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 04 Sep 2017:

Hello Catherine,

Thank you for the fantastic review you have written about us at Sycamore House!

Our 18-month-old has been at Sycamore House for 8 months. We cannot be happier with the standard of care he is receiving there. The staff are hugely caring, knowledgeable and enthusiastic. We receive daily, weekly and periodic reports about our son's activities and progress. He is invariably reluctant to leave when we pick him up, which is testament, we feel, to the warm, loving environment at Sycamore House. Our little one has food allergies which are treated seriously and responsibly by the staff. The range of activities, even at the baby level, is excellent. I would have no hesitation recommending Sycamore House to parents.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 29 Aug 2017:

Hello Ed,

Thank you for taking the time to write this wonderful review about us! It is lovely to hear how happy you are with your son's care!

My daughter attends the nursery 3 times a week and I can honestly say since being at Sycamore she has come on leaps and bounds. It's always a lovely feeling in the nursery and all children and staff are really happy. The manager and her staff have really turned a corner since she took over and I can see a huge improvement and look forward to my daughter's future at Sycamore.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 29 Aug 2017:

Hello Daniel,

Thank you for spending the time to write a great review about us here at Sycamore!

Sycamore House Nursery schedules a great range of learning activities for pre-schoolers that are fun, varied, interactive and educational. The staff are professional, highly engaged and keep valuable records of milestones and photos in the children's folders. My daughter thoroughly enjoys her time at Sycamore House.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 29 Aug 2017:

Hello Katherine,

Thank you for spending the time to write a fantastic review about us at Sycamore House!

My child has been going to Sycamore House since she was 8 months old, she is now about to start in the pre-school. I am very happy with the nursery and staff. My child is very happy to be dropped off on the days she goes and when I collect is very happily playing.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 29 Aug 2017:

Hello Anna,

Thank you for the great review!

I have two boys who attend Sycamore House Day Nursery (baby and pre-school room) and they thoroughly enjoy their time there! The staff are very friendly and always greet the boys happily. There is always lots out to play with and their Facebook page shows so much of their fantastic efforts to engage the children and staff.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 29 Aug 2017:

Hello Shelby,

Thank you for the lovely review of our Nursery!

My 18-month-old daughter has been coming to Sycamore since Jan 2017. She loves every minute she is there and has come on leaps and bounds since she started. The staff are lovely and really care about the children. I get a detailed account of the day and they highlight to me anything they have noticed out of the ordinary for my daughter.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 06 Jul 2017:

Hello Lucy,

Thank you for your lovely review of Sycamore House!

My 1.5-year-old son has been going to Sycamore for the past 6 months and he always has a lovely day there.
He finds it really hard to leave Mummy in the mornings but the girls in the baby room give him loads of cuddles and time to help him settle, after a few minutes he is having fun and playing well.
The staff keep me well informed of how his day has gone and don't mind if I call up during the day to check on him either.
The longer daytime hours work really well with my work, meaning I don't have to worry about rushing off at the end of the day.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Courtney, Nursery Manager at Sycamore House Day Nursery responded to this review on 05 Jul 2017:

Hello Laura,

Thank you for writing such a lovely review about us at Sycamore House.

My son is 3.5 years old and has been attending Sycamore House for the past 1.5 years after we moved to the area. We originally chose the nursery for the location, the hours they open (7am-7pm no extra cost) and for the friendliness of the staff.

The manager and assistant manager go to huge lengths to benchmark their practices against others in the industry, and what's really lovely is they keep the parents in the loop with their findings and how they are going to implements these changes.

As a parent, I feel very informed of what activities my little boy has been up to in the week. The management team send out regular updates about what's been going on in each room and how certain actives benefit the children and their learning.

Overall, I am very impressed with the nursery and the staff. They really do care about the children who attend. My little boy loves going and sometimes when I pick him up, he gets upset with me and asks me to take him back to 'school'.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Courtney Skeggs, Nursery Manager at Sycamore House Day Nursery responded to this review on 06 Jun 2017:

Hello Fiona,

Thank you for taking the time to write such a wonderful review! We are really glad that you are happy with the updates you receive about the activities that we do with the children and what's going on in the Nursery. It is great that parents can see what we are doing in continually striving to improve our practice!

Thank You

Sycamore House

My daughter has been at the nursery since November 2016. She has come on leaps and bounds being at Sycamore and hearing of all the activities they get up to on a daily basis is so exciting and has been amazing for her development. She is now a very confident little girl and loves going to nursery being only 18 months old seems mad but she gets excited when we pull into the nursery car park now. I would highly recommend Sycamore to friends and family for the overall care and time staff give to the children.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Courtney Skeggs, Nursery Manager at Sycamore House Day Nursery responded to this review on 06 Jun 2017:

Hello Gemma,

Thank you for the lovely review! We are really glad that you would recommend us here at Sycamore House!

Our daughter has been at Sycamore House 2 days a week since she was 7 months old and the staff in the baby room were wonderful with her and made me feel relaxed about going to work. She's now nearly 2 and about to move from the toddler room to the 2-3s. She always has a great day there and it's longer hours than most nurseries mean I can be more flexible with work. I'm always amazed with new things she says or does that she must have learnt at nursery! The whole place has a lovely homely feel.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

To find a nursery that opens 7am-7pm and doesn't close during school holidays it seems is rare, together with a group of staff that genuinely care about your child, to have Sycamore House so close is great!
Our child is excited to go on the days he does and we know he gets stimulated, educated, fed (with fresh local produce) and generally has fun every time he's there.
The only negative is the lack of a green garden, but they do have secure outside space with plenty of stuff for the kids to do and play with and they do seem to go outside at every possible opportunity.
All in all, we feel it's a great place for kids to play and learn.

How likely would you be to recommend Sycamore House Day Nursery? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Samantha McCarthy, Deputy Manager at Sycamore House Day Nursery responded to this review on 15 Apr 2016:

Thank you Andrew :)

My daughter has attended Sycamore house since she was 9 months old and has moved from the baby room, to the toddler room and onto the 2-3 room seamlessly. The Key workers assigned at the different stages have been well suited and worked hard to accommodate her needs and development. She has progressed very well in this environment, in particular her good manners! The support she receives from the staff means she is happy and confident. As she can be at nursery for an 11 hour day is has been very important to us that she is so happy here.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Samantha McCarthy, Deputy Manager at Sycamore House Day Nursery responded to this review on 15 Apr 2016:

Thank you for your review :)

The staff are so warm and welcoming here. They really did help me to feel at ease when settling my baby in and reassuring me she was doing ok. Definitely would recommend to others. I love getting a feedback report everyday about what my little girl has been doing each day.

How likely would you be to recommend Sycamore House Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Samantha McCarthy, Deputy Manager at Sycamore House Day Nursery responded to this review on 15 Apr 2016:

Thank you for your review :)

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