Victoria House Day Nursery (Marlow)

Victoria Road, Marlow SL7 1DL

Victoria House Day Nursery (Marlow), Marlow, Buckinghamshire
Victoria House Day Nursery (Marlow), Marlow, Buckinghamshire
Victoria House Day Nursery (Marlow), Marlow, Buckinghamshire

The fantastic, newly renovated garden is now open. New features include a pirate ship, treetop walkway and balancing beams as well as a purpose built preschool garden along with a dedicated vegetable patch and mud kitchen.   

Victoria House Day Nursery, in Marlow, has a real family feel. This small, welcoming nursery prioritises individual care and learning whilst building strong parental partnerships.

All activities are designed in line with EYFS principles and implemented by highly trained staff. There is a large, fully resourced garden which offers ample opportunities for outdoor play and learning.

Group: Childbase Partnership

Person in charge: Kristina Edgson (Manager)

Local Authority / Social Services: Buckinghamshire County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 48

Age Range: from 0 years 2 months to 5 years 1 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

8 Child Vacancies

posted 31 Oct 2017

across all age groups Now also taking registrations

Reviews

9.8 Victoria House Day Nursery (Marlow) has a Review Score of 9.8 (9.753)

The Review Score of 9.8 (maximum of 10) for Victoria House Day Nursery (Marlow) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Victoria House Day Nursery (Marlow) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.753 for Victoria House Day Nursery (Marlow) is calculated as follows: ( (199 Excellents x 5) + (63 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 263 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Victoria House Day Nursery (Marlow) is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 16 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    19
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Victoria House Day Nursery (Marlow)?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Victoria House Day Nursery (Marlow)

  • Mother of Child
    18
  • Father of Child
    4

Whilst choosing the right nursery can be a difficult decision to make, we are confident we made the right choice. Our son has settled in amazingly well at Victoria House Day Nursery and he seems genuinely excited to be there each time we drop him off. This is no small part down to all the staff who have been exceptionally welcoming and attentive. He has developed really well in the short time he has been attending. We wouldn't hesitate in recommending Victoria House to other parents.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My three year old has attended Victoria House for two years and has always really enjoyed it. So much so that our one year old now also attends and has settled well into Caterpillars.
The team is very attentive and works hard to ensure a safe but stimulating environment for children.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

A quick note to say how impressed we are with the staff at Victoria House - From the first drop off at 9 months old in the Caterpillars room, through to his recent transition to Bumblebees, we've always felt reassured that our boy is in good hands.
He loves going to nursery but even on the occasional day when he's feeling tired or emotional, the girls will always perk him up and have even set up specific activities based around his own interests. It is so reassuring to know that the girls go to such efforts to cheer up a little one who’s feeling sad and create something positive from it. At every single pick-up we are greeted with a happy, excited and smiley boy who can't wait to show off his friends and tell us all about his day.
We are continually impressed with the time and care they put in even though our son only attends for one day a week. We love reading about everything he's been up to on Parentzone which is invaluable for working parents. Thank you!

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot thank Victoria House enough for all the lovely memories my child had while attending bumble bee and the pre school.
All the staff have been really friendly, professional and helpful.
The nursery is so well equipped and with a lovely outdoor space the children always do so much and have a huge variety of activities to choose from.
Many many thanks to all the team on behalf of my child.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

With the help of all the staff at Victoria House Day Nursery, I watched my daughter turn into a kind, caring, independent, clever little soul who went from strength to strength and has now left to go to big school.
The staff made me feel at ease and I had full confidence in them that they would look after my daughter in every way she needed and I needed them too.
I often have people comment on how advanced she is for her age and this is all thanks to what and how she learnt at Victoria house.
I would absolutely recommend this nursery.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has been attending Victoria House since January and has moved up an age group in that time. She always comes home in a great mood and tells me about playing in the garden or the activities she has been doing. The staff made the transition between the two rooms a really smooth process for her, and I can see her developing so quickly every week. I love that they have different activities planned every week and she has things she has made to bring home to show us and her grandparents. The staff are really great at communicating with us, and the app they use to show her progress is great because they upload pictures of the things she's doing every week. I would 100% recommend to anyone who is looking for a childcare provider in Marlow.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son started earlier this year for 2 days a week and has really come out of his shell since attending. The staff are friendly and kind and very attentive. The garden facilities are being much improved and provide a great play area for the children. There's always a friendly smile to welcome you and to wave goodbye. I also like that the bumblebee room changes regularly to keep activities new for the children and learn new skills.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My daughter had a fantastic time at Victoria House Day Nursery, they gave my daughter the best foundation for starting school and they provide a school readiness program and lots of information so we know they are preparing the children for school. Every staff member is caring and you're made to feel so welcome, it's a home from home and I cannot recommend it more. Victoria House has amazing outside space and the garden is amazing, they have just had a pirate ship built which my daughter really enjoyed. This is the best nursery in Marlow and I'm glad we chose this nursery for our daughter.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am thrilled with Victoria House and more importantly so is my two-year-old daughter.

The staff are, without exception, kind and caring. My daughter sings the names of the staff in her room on the way to nursery and chatters for hours about the fun she has there.

I would not hesitate to recommend Victoria House to other parents. If your kids like the outdoors, the garden is great and there is plenty of imaginative fun and learning too.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 3.5-year-old daughter goes to the nursery and absolutely loves it. She only joined this year straight into pre-school and has been accepted with open arms. The staff are great and she's even been eating her green beans! (at pre-school if not at home...)

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our 2 year old attends Victoria House 2 days a week. It's a brilliant nursery with friendly, caring staff. We particularly appreciate the varied, healthy menu with many of the ingredients sourced locally; the large garden; the light, open decor of the nursery; the use of a green service to recycle nappies as far as possible; the option of swapping up to 3 days of nursery a year without charge; the convenient parking; and the relatively long, opening hours (7.30am - 6.30pm). It's quite expensive but we feel represents value for money and like the Childbase model which as we understand it is that their nurseries are employee owned. We'd fully recommend to anyone living in Marlow or the surrounding area.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Fantastic nursery with a very caring and enthusiastic workforce. The staff are constantly seeking new ways to improve and innovate the children's experience.
Our daughter has been going there since she was 9 months old and we will certainly be enrolling our next child to this nursery.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been with the nursery now since March 16 and she has changed and grown so much. She loves going and has turned out to be a right little character. The staff are all lovely and do brilliant work I couldn't ask for more from the nursery.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We purchased a house in Marlow last year and had to change my daughter's nursery. This was a challenging time for us all as there was so much going on. My daughter was also in the process of toilet training and within the space of two weeks of being at the nursery, she was fully trained! From the initial show around to date, the nursery and staff have been nothing but amazing. We do have the odd tear in the morning but generally she can't wait to go.
I love hearing what she has done during the day and looking on the app to see what she has been up to. Her development is a real credit to her key workers, they are so great with her and know exactly how to handle her (as she does a few tantrums here and there!). I couldn't recommend the nursery enough, all staff are so friendly and welcoming and I know that being there will give her the best start to her education.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Both my daughters have attended Victoria House - my eldest from just over one to almost five years old. During their time there, they have been cared for by some truly incredible, dedicated people. They will miss them very much.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would like to say how happy I am with everything at Victoria House Day Nursery. Everyone and the staff members are so kind and caring. My daughter has gone from very shy and anxious in others company to a loving and confident little girl.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has just left Victoria House after over 4 years. The staff are fantastic, they cared about my daughter as if she was their own. The Nursery does fantastic meals which my daughter often had seconds of, as well as tasty puddings. They do some fab activities including mud kitchen, skittles and water and play doh. There is an amazing garden area where the children spend most of their time during the nicer weather. We were both truly sad that she has left and we will miss the team. They have prepared her for school and offered me support too. She is now a lovely, sociable and smart little person. Thank you, Victoria House!

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We had a really good experience with Victoria House Day Nursery (Marlow). The staff were friendly and helpful, sadly my son could not stay at the nursery for longer but he really settled well during his short stay. We had daily feedback and progress reports. Our son started eating well and integrated socially after joining the nursery.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I am consistently impressed with the care provided by Victoria House. The staff show genuine warmth and affection for both children and parents/caters alike. The nursery provides a nurturing environment for children to learn and grow and I nor my children could be happier. They have thrived in every way possible! Thank you!

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has settled in very well and loves coming to the nursery. All the staff are caring and considerate and you can tell they all love their job. They have fun too. The facilities, whilst compact, are very good and I'm sure my daughter finds her day at home with me rather boring in comparison. She clearly likes the food too as she regularly has second helpings.

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has attended Victoria House since she was 1 year old, she is now 4 and she has always enjoyed going to nursery. She has made lots of lovely friends and the staff have always been supportive, fair and fun! They do lots of lovely activities with the children and her learning has been enhanced by the direction given. Would highly recommend Victoria House!

How likely would you be to recommend Victoria House Day Nursery (Marlow)? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I would thoroughly recommend this nursery, the staff are fantastic, very caring and thoughtful. My daughter loves them! They were very reassuring whilst she was settling in and continue to show an active interest in her development both at nursery and at home. They do lots of different activities, all of which are tailored both to the children having a fun time and to help them learn new skills. The garden is great - lots of space and things to do, including a covered area so they can still have some fresh air even when the weather is bad. Overall, I am extremely happy with Victoria House and would like to thank the staff for taking such good care of my little one and for their friendly manner.

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

February 2013

Investors in Diversity

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

Sunday Times Top 100

Recipient: Childbase Partnership

Date: Friday 15 Feb 2013

more details

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