Victoria House Day Nursery & Pre-School

Victoria Road, Marlow SL7 1DL
Review Us
9.7 67 Reviews
  • Victoria House Day Nursery & Pre-School, Marlow
Victoria House Day Nursery is located in Marlow and offers a warm, family-focused environment. This small and welcoming setting places strong emphasis on personalised care and learning, while building positive and trusting partnerships with parents.

The nursery benefits from a well-designed outdoor space featuring a pirate ship, treetop walkway, balancing beams, and a purpose-built preschool garden. Children can also explore a dedicated vegetable patch and mud kitchen, encouraging hands-on learning and outdoor play.

All activities are planned in line with EYFS principles and delivered by a team of highly trained and experienced staff. A large, fully resourced garden provides a wide range of opportunities for outdoor learning and physical development.

Children are encouraged to engage in imaginative and real-world play to support their growth and development. As children progress through the nursery, they begin to develop greater independence, learning about personal care and safety in a supportive and nurturing environment.

Funding & Fees

Contact Victoria House Day Nursery & Pre-School to get a personalised quote.

Contact Victoria House Day Nursery & Pre-School to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Auzma Kauser (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 43

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Inset Days

Victoria House Day Nursery & Pre-School Reviews (67)

9.7

Victoria House Day Nursery & Pre-School has a Review Score of 9.7 (9.661) out of 10, based on 12 reviews in the last 2 years.
Over all time Victoria House Day Nursery & Pre-School has 67 reviews.

Overall Experience
  • 59
  • 7
  • 0
  • 1
  • 0
Date Published
  • 67
  • 5
  • 10
  • 12
  • 55
Reviewer Connection to Victoria House Day Nursery & Pre-School
  • 51
  • 16
Total of 67, showing 1-20
Review from R P (Mother of Child) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery. We could not wish for a better nursery for our son. They really work with your childs needs and tailor their care to suit the individual child. Great when settling children. It's honestly like a family. I will forever be grateful to everyone there. Small, intimate, just perfect.
If you are thinking of a nursery in Marlow, look no further. Victoria house is for you.
Reply from Angie Russell, Customer Care Partner at Victoria House Day Nursery & Pre-SchoolThank you so much for your wonderful review. Your kind words truly mean a lot to our whole team.
We are delighted to hear how happy you and your son are with the nursery. Supporting each child as an individual and helping them feel safe, settled, and valued is at the heart of everything we do. Its lovely to know that our small, family-like environment has made such a positive difference for your family.
Thank you again for your trust and for recommending us. We feel very grateful to be part of your sons early learning journey.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Caleb S (Father of Child) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't ask for anything more from our nursery. The staff are all delightful and we received constant updates during the day. Our daughter loves going and all the staff take an interest in her. The open days are great for meeting other parents.
Reply from Jennifer OShea, Customer Care Manager at Victoria House Day Nursery & Pre-SchoolThank you so much for your kind feedback. We're delighted to hear how happy your daughter is at nursery and that you feel well supported by our team and daily updates. It's lovely to know you've enjoyed our open days too.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from K C (Mother of Child) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're extremely happy with our son's nursery. The staff are caring, friendly, and clearly passionate about what they do. Our son loves going in each day, and it's reassuring to know he's in such a safe, supportive, and caring environment.
Reply from Dawn Baker, Customer Experience at Victoria House Day Nursery & Pre-SchoolThank you so much for your kind review. We're delighted to hear how happy you are with your son's experience at our nursery. Knowing that he enjoys coming in each day and that you feel reassured about the safe, supportive, and caring environment we provide means so much to us.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sarah W (Mother of Child) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hugo's really happy at nursery. The staff are very caring and look to individual needs. He is always happy and smiling when we see him there.
The staff are very understanding to Hugo's needs and help us navigate it.
Reply from Jennifer OShea, Customer Care Manager at Victoria House Day Nursery & Pre-SchoolThank you so much for your lovely feedback. We're so happy to hear that Hugo is enjoying his time at nursery and that he's always happy and smiling. Our team works hard to understand and support each child's individual needs.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Velina V (Mother of Child) published on 20 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It has been fantastic to see my child grow in their physical and cognisant abilities at Victoria Orchard. The staff is kind and attentive to all children and creates a safe and exciting environment for children to play and learn
Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you for taking the time to share your feedback. We're pleased to hear that you've observed growth in your child's physical and cognitive abilities while at Victoria House day Nursery. Our team is committed to providing a safe, engaging, and supportive environment, and we appreciate your acknowledgment of these efforts.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from J S (Mother of Child) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard House is by far the best nursery in the area, having sampled a few and been disappointed. The nursery manager is incredible, she's always looking for new ideas and improvements to benefit the children. Most recently were all of the personal and thoughtful touches they organised for their special
graduation day. It's a happy, professional team who build strong bonds with the children, they always have tables set up with imaginative activities, make time for parents even at the end of a tiring day. The fun garden area is also a fabulous asset. It's huge compared to other Marlow nurseries - and we've looked round them all!


We are going to miss seeing the team when our youngest daughter moves to reception in September. They have made her time in preschool so memorable! I can't recommend them enough.

Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you so much for your wonderful feedback. We're thrilled to hear how much you and your family have valued your time at Orchard House. Our team works hard to create a nurturing, engaging, and fun environment, so it's lovely to know that this has stood out to you.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from D E (Mother of Child) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Victoria House has been such a lovely nursery for our daughter. She has truly loved it and all the staff for the last 4 years. Our daughter has learnt so much during her time here and it has given her the best start in life.
Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you for your positive feedback. We're glad to hear that your experience with Victoria House over the past four years has been a positive one. Supporting children's early development in a caring environment is always our priority.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M T (Father of Child) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first ever experience going into a nursery and I cannot fault anything. From the visit to actually starting, my child is in the baby room and loves it I have seen such an improvement within a short amount of time. He is an outdoor child and since this nursery has a huge garden it was my first choice!!!
Thank you to all the management and staff who helped us in settling our child.
Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you so much for sharing your experience! We're honoured to have been your first nursery choice and are thrilled to hear how well your little one is settling in and thriving in the baby room. It's wonderful that our garden space has been a perfect fit for your outdoor-loving child!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from G V (Father of Child) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great nursery with great staff. Take great care with my boy and he really enjoys him self.
Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you for your lovely feedback. We're so pleased to hear that your little one is enjoying his time with us and that you feel confident in the care we provide. Our team is dedicated to creating a safe, fun, and nurturing environment for every child, and it's always rewarding to know our efforts are appreciated.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Filipe A (Father of Child) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves her nursery days, always comes home with stories of her daily activities. The staff is very helpfull and caring with the children and management staff is amazing. All in all very pleased with the service provided and would highly recommend Victoria house.
Reply from Jennifer OShea, Customer Experience Team Leader at Victoria House Day Nursery & Pre-SchoolThank you so much for your lovely review! We're thrilled to hear that your daughter enjoys her time at Victoria House and that she shares her daily adventures with you. Our team is dedicated to creating a nurturing and engaging environment for every child, so it's wonderful to know their efforts are appreciated.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from J C (Mother of Child) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Victoria House. The staff are all fantastic and made us feel so welcome when we were moved here from another nursery which shut down. I have a child in preschool and one in the baby room and they are both so happy there! They do really sweet (and educational) activities
with the children and spend loads of time in the garden which is an amazing space. I would recommend this nursery to anyone!
Reply from Sonny, Marketing at Victoria House Day Nursery & Pre-SchoolWow, what a fantastic review, thank you so much! We're so glad Victoria House felt like a warm and welcoming haven for your family during what could have been a tough transition. Knowing both your little ones are happy, thriving, and loving our garden (we agree, it's pretty special!) is just the best feedback we could hope for. We love creating those sweet, educational moments, and we're thrilled it's made such an impact. Thank you for recommending us so highly!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M G (Mother of Child) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a very bad experience at another nursery and from the first moment in Victoria House we felt at home. The whole staff are amazing, always smiling, no matter what. And the most important thing, my son is happy here. We couldn't be in a better place!
Reply from Sonny, Marketing at Victoria House Day Nursery & Pre-SchoolThank you so much for sharing your experience! It means the world to us that Victoria House has become a true home for your son after what sounds like a difficult start elsewhere. Seeing his happiness here is our greatest reward! We're so proud of our ever-smiling team, who work hard to create that warm, welcoming environment. We're absolutely delighted that you feel you couldn't be in a better place is exactly what we strive for every day!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from R D (Father of Child) published on 22 August 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Victoria House nursery is going through a challenging time. It was acquired by Family First Nursery Group in 2022. Virtually all of the full time staff have left and the nursery is supported largely by agency staff.
We have seen a notable decline in the service delivered. This was compounded by the
nursery manager confirming our concerns in a recent email to all parents before leaving. I am sharing this review for people who will look at historic reviews of a brilliant nursery. They do not reflect the current service.
Reply from Sid, Senior Marketing Executive at Victoria House Day Nursery & Pre-SchoolThank you for your review which is important to us, and we appreciate your feedback, please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Neil T (Father of Child) published on 25 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience has been excellent, from our son's introduction to the caterpillar room to his spell in the preschool room. The staff have been superb, always friendly, attentive and willing to help. My son has thrived and seems happy in himself and in the nursery environment. I would credit the facilities
and management of my child's activities and care. I would highly recommend Victoria House.
Reply from Harjit, Digital Marketing Executive at Victoria House Day Nursery & Pre-SchoolThank you for the review and for recommending Victoria House.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jessica S (Mother of Child) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
With two children at the nursery, we are delighted to experience the journey a child makes from the caterpillar rooms, up to the preschool environment. The welcome and care from all staff is faultless and there is a real sense of nurturing each child and their interests. My children are excited to go
to nursery each day and take part in a host of stimulating and engaging activities. The facilities and gardens are well thought out and lend themselves to creativity and imagination. As a parent, the happiness and well-being of your children is paramount and I am so pleased that we chose Victoria House Day Nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L F (Mother of Child) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve been very happy with our daughter attending Victoria Day Nursery. All of the staff are friendly and kind and I’ve always felt comfortable leaving her there. My daughter has grown in confidence since first attending.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Alena G (Mother of Child) published on 21 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loved attending Victoria House nursery. Everyone is really friendly and professional. He was there for nearly 2 years and definitely will miss all the staff and his friends. Highly recommend this nursery. Thanks for all the care and for looking after him so well.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Keely M (Mother of Child) published on 1 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has loved attending Victoria House nursery. We have only attended during covid times, but the team have done an excellent job, keeping us up to date with everything that is going on at the nursery, my child's progression and keeping her happy and healthy. Every day she comes home with a great
story to tell about her day and loves all the staff. Highly recommended.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jane S (Mother of Child) published on 1 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I have both been so pleased we chose Victoria House Day Nursery. From the day our child started when he was 10 months old to leaving now aged almost 5 years old, we have had absolute trust and confidence in the staff and management at this nursery. Our boy has thrived in this caring environment
where he has as many friends in the staff as he does the other children. We would definitely recommend this nursery to anyone.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tanya S (Mother of Child) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter who is now 6 went to Victoria House Day Nursery (Marlow) and now my three year old son does too. He’s been there since he was eighteen months old and really enjoys his time there. The staff are really friendly and take great care of all the kids, so you feel at ease when you're not with
them. They have plenty of activities for the kids and my two always enjoy the food. There’s also a great outdoor play are for the kids. Overall I am very happy with Victoria House Day Nursery (Marlow) and highly recommend them.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Victoria House Day Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.861 for Victoria House Day Nursery & Pre-School is calculated as follows: ( (129 Excellents x 5) + (10 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 144 Ratings = 4.861
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Victoria House Day Nursery & Pre-School is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 number of registered child places is 8.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (5)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Victoria House Day Nursery & Pre-School

What is the Age Range of Children that Victoria House Day Nursery & Pre-School accepts?

Victoria House Day Nursery & Pre-School accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Victoria House Day Nursery & Pre-School Open?

Victoria House Day Nursery & Pre-School is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Victoria House Day Nursery & Pre-School have capacity for?

Victoria House Day Nursery & Pre-School has capacity for a total of 43 Children.

How far is Victoria House Day Nursery & Pre-School to the centre of Marlow?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Victoria House Day Nursery & Pre-School to verify any information. View our terms and conditions. Victoria House Day Nursery & Pre-School has an Enhanced Service - more info.