Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Victoria Road, Marlow SL7 1DL
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9.7 64 Reviews
  • Orchard House Victoria House Day Nursery & Pre-School (Marlow), Marlow
Victoria House Day Nursery is located in Marlow and has a real family feel. This small, welcoming nursery prioritises individual care and learning whilst building strong parental partnerships.

The garden features include a pirate ship, treetop walkway and balancing beams as well as a purpose-built preschool garden along with a dedicated vegetable patch and mud kitchen.   

All activities are designed in line with EYFS principles and implemented by highly trained staff. There is a large, fully resourced garden which offers ample opportunities for outdoor play and learning.

Children at the nursery get involved in imaginative play and real-world play to help them grow and develop. Older children begin to learn about personal care and safety, as they become more independent and curious.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Auzma Kauser (Nursery Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 43

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Inset Days

Orchard House Victoria House Day Nursery & Pre-School (Marlow) Reviews (64)

9.7

Orchard House Victoria House Day Nursery & Pre-School (Marlow) has a Review Score of 9.7 (9.715) out of 10, based on 9 reviews in the last 2 years.
Over all time Orchard House Victoria House Day Nursery & Pre-School (Marlow) has 64 reviews.

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Date Published
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Reviewer Connection to Orchard House Victoria House Day Nursery & Pre-School (Marlow)
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Total of 64, showing 21-40
Review from Cori G (Mother of Child) published on 11 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been sending my sons to Victoria Day House for over 3 months and have seen the speed in which they are developing increase rapidly. All the staff are always so welcoming and friendly and I couldn't be happier with the level of care my boys get. I would highly recommend this nursery to anyone
that would like their child to get the best from their early years.
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Review from Kieron G (Father of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 8-month-old son started nursery at the beginning of January this year, two days a week, and the team at Victoria House have been fantastic, from initial enquiries, comprehensive “show-around” and “settling-in-days”, to guide us through all the formal admin stuff, just so helpful throughout the process.
They are highly qualified and incredibly professional staff, providing quality and attentive care towards the children, especially in the middle of a global pandemic, with all the additional work that no doubt entails. This was evident not only first hand from time spent in the room with them and the support and communications we have received, but also through feedback from other parents. My wife and I were considering several local early years settings, and we are absolutely sure we made the best choice in sending our little bundle of fun to Victoria House and look forward to watching him develop there over the next five years. Well done ladies, keep up the great work!
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Review from Lucy R (Mother of Child) published on 25 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started at Victoria house in Oct 2020 when he was 4.5 months old. He's now 8-months and is developing exceptionally well with the support of the nursery where he goes 5-days a week. With COVID-19, we were worried about his social development as he has not interacted with anyone except my husband
and me for many months, but from the photos, we've seen from his time in the nursery and the smiles and giggles he gives the staff when he arrives, we feel confident that being in the nursery has made a big difference in allowing him to socialise and develop these important skills.
We love the opportunity to see photos and updates on how he's getting on, and the thoughtfulness the staff put into finding activities he enjoys (playing in the water, singing songs) as well as challenging to help him develop. He's now crawling and walking with support. The staff are always helpful and open with us about how he has been, and I could not recommend the nursery more!
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Review from Hayley H (Mother of Child) published on 21 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Victoria House Day Nursery in Marlow since August 2020. The staff have been wonderful at welcoming her. She has settled well and thoroughly enjoys the days that she spends there. She talks positively about all members of staff and about the activities and play that she
encounters. The staff have consistently provided us with feedback and are always enthusiastic and supportive. Both I and my husband would highly recommend this nursery.
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Review from Jo M (Mother of Child) published on 8 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my girls go to Victoria House and I can’t praise the whole team enough for the standard of care they provide. Throughout this difficult year, they have gone above and beyond to ensure the safety of the children, the parents/carers and themselves in order to continue to deliver their high standards
of care and provide the children with extra stability and understanding. Extracurricular activities have had to pause to prevent external visits to the site however, the team have used their creativeness and homed in on their own talents and now deliver new activities every week such as yoga, cooking and gardening. All valuable skills to be learning at such a key age. My eldest is in Bumblebees and she’s always so proud of her cooking that she brings home. I’d love to try it, but I don’t get a look in, straight down the hatch when she walks in the door. She teaches her Granny yoga and beams with excitement whenever she’s telling people what she’s been doing. Well done Victoria House.
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Review from Victoria K-B (Mother of Child) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We could not be happier that we decided to send our daughter to Victoria House! Of all the nurseries we looked at it stood out as warm, brilliantly run, and striking a great balance between homely informality and structured play. Her development, particularly socially and in terms of communication,
has been noticeably accelerated by her time at nursery because of the emphasis placed on these aspects of her learning at Victoria House. She talks about nursery when she’s not there and can’t get to the door fast enough when we drop her off! Finally, I think the way in which Victoria House has handled the coronavirus crisis has demonstrated their great management but also great sensitivity, flexibility and understanding.
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Review from Alex C (Father of Child) published on 6 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter has settled in so well at Victoria House. Our daughter always receives a warm welcome and will happily go to the carers in her room at drop off. We have been really impressed with the communication from her carers, feedback after our daughter's sessions and the overall care she receives.
We will happily recommend Victoria House to others.
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Review from I M (Father of Child) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The keyworker is great, she is always there. Every morning she is there with a smile and is very welcoming.
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Review from Marc B (Father of Child) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Both our children have attended Victoria House since their first months. The team have been consistently attentive, caring, structured and lovely to deal with. We have been very happy with the care received and wouldn't hesitate to recommend the nursery. As well as the great team, the open hours are
a lifesaver for two working parents.
I can give it no better endorsement than to say my children are constantly happy and beaming from ear to ear when we pick them up.
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Review from Fleur P (Mother of Child) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Healthy, happy environment. Lovely staff, very caring, enthusiastic.
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Review from Stacey W (Mother of Child) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been at Victoria House from eight months to three years of age and has thrived because of the excellent staff, care and attention she has received. She has developed so well and receives no end of interaction with the team. She is very happy and the large garden really is an added bonus
for the children to play in. The food is varied and healthy and the nursery is always clean and well maintained. I would have no hesitation in recommending Victoria House.
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Review from E F (Mother of Child) published on 16 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter has settled in really well to Caterpillar room at Victoria house. The staff put in a big effort to make her feel at home there and now she waves me off happily in the mornings. She eats a wide variety of healthy foods at nursery. Her physical development and speech have really improved
in her time at Victoria House and this is a testament to the activities and time the staff have invested in our daughter. I am looking forward to spending the next couple of years of her education at Victoria House.
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Review from Ellie W (Mother of Child) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son is currently in Bumblebees. He is eager to go to nursery in the morning and always seems to be having a nice time when I pick him up in the afternoon.
Staff seem to genuinely care about my child and provide fun themes for the week's activities. My son also seems to enjoy the food that is provided.
The menu looks varied and nutritious.
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Review from Vera C (Mother of Child) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel like the staff love my little boy. I had a great feeling about the nursery when I first visited and knew it would be a fit for us. We are very happy with Victoria House.
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Review from Kathryn C (Mother of Child) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our son has been attending Victoria House now for almost 3 years. From the first day I dropped him off I've always felt reassured that he's in good hands. As a shy boy, Victoria House has been (and still are) instrumental in helping him come out of his shell. In his final year before school I have every
confidence that they will ensure he's ready for the next big step.
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Review from Matthew Y (Father of Child) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son is extremely happy with the team and clearly has a strong relationship with his carers. Always interesting activities going on and the outdoor space is exceptional. Communication from the team is excellent and timely. I can only give my thanks for doing a great job with our most precious boy.
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Review from Catherine W (Mother of Child) published on 2 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In our 4 years of our son attending Victoria House Day Nursery (Marlow), we cannot fault the care and attention he has received. All the staff have been fantastic and genuinely helpful and thoughtful. Hopefully, our second child will be going there next year too. We have no reservations about recommending
this nursery to our friends and colleagues. The development we've seen in our son compared to children at other nurseries is clear to see. Thank you so much.
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Review from Toby F (Father of Child) published on 30 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery staff are excellent at Victoria House; always very happy to talk about the child's emotional, social and educational progress and their activities during the day. They are very helpful when arranging last-minute emergency care and swapping the occasional days.
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Review from Claire H (Mother of Child) published on 11 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and both my children love them. It makes me happy going to work knowing that my children are so well cared for. The staff are always playing/interacting with the children and make them feel special. They do such a wide range of activities that it is great. They spend a lot
of time outdoors and the nursery has great outdoor space. They even take the children out on walks. On a practical note, the opening hours work really well for me and I manage to do both drop off and pick up. It is no problem parking there either which all makes it very simple. I have nothing but the highest praise for the nursery and really can’t recommend it enough.
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Review from Rachel C (Mother of Child) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loves it here. He is always happy when I pick him up and happy to be dropped off there and goes confidently into the room.
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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is calculated as follows: ( (93 Excellents x 5) + (10 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 number of registered child places is 8.6, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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