The Tunbridge Wells Nursery & Montessori Pre-School

Silverdale Road, Tunbridge Wells TN4 9HU

Situated in a convenient location, Kinder at Tunbridge Wells has been beautifuly refurbished and redesigned with young children in mind so the children benefit from the very best facilities including a fully functional kitchen, indoor sand pit, tree house mezzanine floor plus lots more!

There is a team of experienced staff who will provide individual care plans and a variety of fun activities for the children in a safe and caring environment, the staff will document your child's development throughout their time at the nursery in their own individual 'Learning Journey'.

The refurbished building offers each age group a large, bright and airy room filled with a wide range of age appropriate exciting toys and equipment. They have built a new extension that offers the babies a separate sleep and outdoor play area!

The nursery has developed the outside play area to offer an array of exciting facilities that encourage active outdoor play come rain or shine!

Silverdale Day Nursery enjoys a perfect location close to main bus and train routes in to Tunbridge Wells Town Centre and in to London.

Group: Busy Bees Nurseries Ltd

Person in charge: Paula Chapman (Nursery Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 90

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays

Overview

The Review Score of 9.7 (maximum of 10) for The Tunbridge Wells Nursery & Montessori Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for The Tunbridge Wells Nursery & Montessori Pre-School in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.7 for The Tunbridge Wells Nursery & Montessori Pre-School is calculated as follows: ( (232 Excellents x 5) + (85 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 323 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Tunbridge Wells Nursery & Montessori Pre-School is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 22 Reviews ÷ 18 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 The Tunbridge Wells Nursery & Montessori Pre-School has a Review Score of 9.7 (9.700)

Average Ratings

  • Excellent
    20
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
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    0

How Likely are the Reviewers to Recommend The Tunbridge Wells Nursery & Montessori Pre-School?

  • Extremely LIKELY
    26
  • Likely
    1
  • Don't know
    0
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  • Unlikely
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  • Extremely UNLIKELY
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Reviewer Connection to The Tunbridge Wells Nursery & Montessori Pre-School

  • Mother of Child
    26
  • Father of Child
    1

We have two of our four children at the nursery, with our fourth joining in a few months.
Finding Busy Bees was one of the best things to happen since moving to the area a few years ago.
The staff are wonderful. They really care and form lovely relationships with the little ones. You always get a warm, friendly welcome whenever you come in. It feels very homely, especially for the younger ones.
The garden area is brilliant and a particular favourite of my two. The food is brilliant and I have been shocked to hear of all the different things my children will try while they are there. We had never had any experience with the Montessori method before but I can now say it's been very helpful getting my daughter ready to start big school.

The staff are incredibly supportive of your own choices and parenting methods, for example with potty training. I cannot recommend this nursery higher. I will be very sad the day my youngest leaves for primary school.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

I have been incredibly pleased with the care and attention my little girl has had since she started at 7 months. The staff are friendly, helpful and knowledgeable and I feel very confident leaving her in their care. There is a great range of activities offered and regular emails to keep parents updated.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

When our son began nursery, he found it upsetting having us leave him, but the key workers were patient and kind, working with us until he was comfortable and felt secure. There is a fabulous range of facilities available, he has joined in on baking, making, crafting, bug hunts and more! Each of the staff there know the children really well and you can see how happy and relaxed the children are.

Each month there are a number of different events-for charity, Christmas fair, recycling week-but each marks a chance for the children to do something fun and different whilst having the opportunity to learn and develop. There is plenty for the parents to get involved with too, from parents evenings, forums and different events. The children are encouraged and the nursery is keen to work with the parents, from aspects of development and behaviour. They have a learning journal which you are able to review and take home at any time which the key workers ensure is up to date and full of key observations.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

The nursery is perfectly located for us and even though my son only goes 2 days a week he looks forward to going and has made some lovely friends. The staff are friendly and welcoming and any questions/queries are answered promptly. The nursery itself is lovely and there are lots for the children to do. They also have a great outdoor space. My son has been really happy here.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.3 out of 5

My eldest child attended this nursery and I had no qualms about sending my youngest when I went back to work. All the staff are friendly and helpful not only to the children but to parents too. The children are provided with a wide range of activities both inside and outdoors, with lots of attention on developing the children. There is regular feedback to parents about their children, for both their day-to-day activities and their longer-term development and well being.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Very friendly welcoming environment both my children have been and loved spending time there. I would definitely recommend Busy Bees to friends.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Likely

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Average Rating:   4.4 out of 5

Super nursery! Friendly and professional staff. Good range of activities. Has outside space which the children love. Food very good. Our child is very happy and confident here.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.6 out of 5

My little one loves to go into this nursery. The staff are amazing and the atmosphere is very friendly.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started in the bay room in September and had a hard time settling in. I was amazed at how much the staff did to help her and how compassionate they were to me and to her to help her. She now totally adores it and is unhappy to leave!

She had a few dietary needs and they bend over backwards to be accommodating and inclusive. There's an excellent level of communication with parents with daily feedback and parent conferences.

I am often stunned by the variety of activities the children take part in. I am very pleased we decided to send her there.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

We chose Busy Bees based on location, cleanliness, values and general ‘feel’ compared to other local nurseries.
Our son started age 1 and settled in well. Staff were fantastic in giving advice and reassurance in what is a naturally anxious time for first-time parents. The support provided has been consistent and staff are always approachable and helpful.
Activities and the food menu are varied and I am always given a good overview at the end of the day. Before joining we were told they are taken out in the double buggies for walks - This has happened less than we’d hoped, but appreciate it depends on staffing. It doesn’t happen often, but when I have something to address, the manager/keyworkers discuss and resolve any problem promptly.

Our son has loads of fun with friends and is very comfortable with staff. When we take a walk on a day off he tries to drag me into nursery on the way past, which is a great reflection on how much he enjoys it!
Thank you Busy Bees Tunbridge Wells, we’re so pleased we picked you!

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter has been at the nursery for the last 6 months in the baby room and always seems happy and content. She is growing and developing at great speed and the staff are supporting her all the way. The staff are caring and professional and always approachable with any questions or requests we may have.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4 out of 5

Our daughter has been at the nursery for just under a year. We have been delighted with the level of care she has received since the first day. She was very shy and nervous about going but has blossomed beautifully into a happy, confident little girl with lots of friends. The nursery is a vibrant place and all the children seem to love their time there. There is always a plethora of fun games and activities going on. It is a real joy to send her there. Thanks to the whole team!

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.7 out of 5

My son loves nursery! He gets excited every day when we arrive which is very reassuring as a parent. He is fond of the staff and the friends he has made. There is a good range of activities available to encourage language development and play. The staff to child ratio enables quality interactions.
Handover information at the start and end of the day is excellent; it's always nice to know how they've spent their day. I like how there is a development plan in place from the start which is reviewed. I wouldn't hesitate in recommending this nursery to anyone.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.5 out of 5

Our daughter attends The Tunbridge Wells Nursery & Montessori Pre-School full-time and absolutely loves it there. The staff are fantastic and her days are so varied and energetic that she always leaves with plenty of stories to tell, but absolutely shattered!
The building is clean, safe and secure, and the meals prepared are amazing.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

Both my sons have attended this nursery from when they were babies and have absolutely loved it! The staff are great and very friendly and supportive particularly with regards to my younger son's speech issues.

I have always been very happy leaving my boys in their care and would highly recommend them to anyone.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

I've had both my boys attend Busy Bees, from the 10 months through to pre-school. Both have been very happy there and I would continue to recommend Busy Bees to other parents. The staff are great and it is obvious that not only do they care for the children, they form strong bonds with them. My eldest, who is in Reception, still talks about his favourite Key Worker and always runs to give her a hug when we pick up his little brother. They also get to know them, their interests, likes/dislikes and have a great way of ensuring that your child is occupied, happy and learning through play using games and toys they enjoy.

The location is great for working parents - close to a station and easily accessible by car. The facilities are great and the outdoor space is fantastic the children spend the majority of their time outside playing (weather dependent). The fact that pre-schoolers can go outside as they wish is a big plus.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.3 out of 5

We love Busy Bees and wouldn't hesitate to recommend this nursery to other parents. The staff are fantastic and our 18 month old son has been very happy since he started there 10 months ago. The nursery is a clean, happy and friendly environment, and the children always look like they are having lots of fun.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

This nursery has been a wonderful place for my toddler. He started at one year old and in the six months he’s been attending he has come home with so many new skills like using cutlery and an expanded vocabulary, and his social skills have come a long way as well - he was very, very shy as a baby but is much more confident around other children. The staff are so sweet and caring with him, and work hard with us to ensure he has a positive experience while there. They track his development in a notebook and include pictures of his activities and play which is really helpful to us. He also doesn’t come home a total mess as they take care to keep the space and children tidy. Really really love this nursery and would recommend to anyone!

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

The nursery is a very good place for my son to make friends and flourish in his development. I am sure he will settle in school very well after his amazing time in the Preschool room. Thank you to everyone that has made this happen!

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

My daughter is in the preschool room, she hasn’t been in there very long but she loves it. Her communication skills have developed a significant amount since being in there and from using the Montessori equipment she has become very independent. I’m so happy with what my daughter gets from being here. That’s all thanks to the amazing staff.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

We moved our daughter to this nursery and it was the best decision we ever made. Her development has come on in leaps and bounds since she enrolled here.
The staff are incredibly knowledgeable and friendly and always give us updates on what she's been doing when we pick her up.
The food is all home cooked and she has a varied diet which helps us at home too.
Words can't express how grateful I am to the staff for all they've done for her since she started. Can't recommend highly enough!

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

My daughter loves her time at nursery. She started aged one and settled in quickly, helped hugely by being well cared for and having so much attention and fun toys to play with. She loves her time there and it's great to see her making friends, becoming more independent (self-serve breakfast is a hit!) and learning so much every day. There is always lots going on, the extra activities such as Christmas parties are a lovely touch and regular parents' evenings help to see how their development is coming along. As parents, we couldn't be happier with the choice we made and have referred many other friends to join too.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.3 out of 5

We love Busy Bee's Tunbridge Wells and will really miss the team when our little one moves on to primary school.
The nursery has looked after our daughter from 6 months, seen her all the way through the baby room, the 2-3 room and the pre-school room. They have managed each transition really well, discussing everything in advance so that we were happy. They have discussed and managed whatever we may have had concerns out, whether it be separation anxiety, feeding, nappy, medications, potty training etc.
They have tracked her progress, discussing her development at twice yearly parents evenings.
We have never regretted our decision to place our little one at Busy Bee's, we trust the team to look after her welfare and teach her, our daughter loves going to nursery 3 days a week, she has made friends there, with the other kids as much as the carers.
We would and do recommend this nursery to anyone looking for a safe and friendly nursery for their child.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.5 out of 5

My husband and I were first attracted to the nursery because of the location and the facilities on offer. The opening hours are also perfect to minimise the stress of delayed trains and the all inclusive package certainly makes it easier for the drop offs in the morning. However, it is the dedication of the staff at Busy Bees who have worked hard to help my son adjust and settle at the nursery. Initially, he had a tough couple of weeks, not wanting to eat and being very upset when I dropped him off. It was a very hard time for the whole family. However, the staff worked hard to make him feel comfortable and confident. He seems to be thriving there now and is proud to show me his new toys and friends when I go to collect him. This is all down to the attitude of his key worker and the staff at the nursery.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.6 out of 5

This nursery has supported my twins immensely and due to this, they have thrived. Their language has developed well and they have always treated them as individuals which considering I have identical girls this is fantastic. As a parent, I have always felt welcome at the nursery and have been able to talk to staff about anything to do with their development at both nursery and home and received great advice. Things that work at the nursery have now been incorporated at home and work well so for that I can only thank the staff. Recommend to anyone who wants to have the support for both parent and child, this is the nursery for you.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

My son really enjoys the time he spends at The Tunbridge Wells Nursery. He is well cared for and his day is filled with activities to keep him involved and help him to learn. The staff look after him very well and he has formed good relationships with the nannies. The staff are very informative when I collect my son and I feel they relate well to him. My son has taken part in extra music sessions at the nursery and he has received home learning activities to support his learning.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   5 out of 5

This is a lovely environment for our child. He always runs in, welcomed by all the staff. The staff know all the children, even if they are in a different room. There always seems to be lots going on and there is good feedback at the end of each day.

How likely would you be to recommend The Tunbridge Wells Nursery & Montessori Pre-School? Extremely Likely

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Average Rating:   4.3 out of 5

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