First Steps Childrens Nursery (Rathvilly School)

Rathvilly School, 119 Bunbury Road, Northfield, Birmingham B31 2NB

The flagship setting of the reigning Nursery Chain of the Year (Winner, Nursery World Awards, September 2015), Rathvilly School is very proud of its national accolades, having also been a finalist in the Nursery of the Year category (Nursery World Awards, September 2015).

The nursery provides unique, purpose-designed areas for babies up to the age of two years and toddlers between the ages of two and three years, and pre-school classrooms for children aged three to five years.

Children at the nursery have access to wonderful gardens which offer a safe space for play and adventure in all weathers. The outdoor area offers children plenty of opportunity for fun and exploration, with a giant sandpit, pirate ship, chickens and a fire pit, as well as places to grow fresh vegetables, ride tricycles and scooters, or simply relax in the fresh air.

Rathvilly School offers a number of extra-curricular classes and activities, including yoga, drama, football skills, dance, arts and crafts, as well as a brilliant Forest School.

Group: The Co-operative Childcare

Person in charge: Fariha Azfar (Manager)

Local Authority / Social Services: Birmingham City Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 92

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 9.1 (maximum of 10) for First Steps Childrens Nursery (Rathvilly School) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for First Steps Childrens Nursery (Rathvilly School) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.798 for First Steps Childrens Nursery (Rathvilly School) is calculated as follows: ( (185 Excellents x 5) + (40 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 228 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.326 Points relating to the number of positive Reviews for First Steps Childrens Nursery (Rathvilly School) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 6 Reviews ÷ 18.4 Target = 0.326

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 First Steps Childrens Nursery (Rathvilly School) has a Review Score of 9.1 (9.124)

Average Ratings

  • Excellent
    17
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend First Steps Childrens Nursery (Rathvilly School)?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to First Steps Childrens Nursery (Rathvilly School)

  • Mother of Child
    17
  • Father of Child
    2

This is an excellent nursery, I would recommend to anybody. The staff are great and my child is very happy here

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

Cannot fault anything. The facilities are good. My child loves the food and the menus are balanced and healthy. The staff are all friendly and you can feel the overall good atmosphere. My child enjoys the activities and seems to have a nice rapport with his key worker and all regular staff. Great place.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

Great nursery with lots of different activities on a daily basis which is really satisfying to know as leaving your child at any age for a long period of time can be difficult but at First Steps you know that they are going to have an exciting fun filled day which is all based around learning. My two-year-old has come on so much since starting 4 months ago with this nursery and all the staff take their time to tell you all about their day and are very approachable.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Likely

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Average Rating:   4.3 out of 5

My daughter started at First Steps Children's Nursery in August 2017 at 15 months of age, I was initially very apprehensive as we had been let down by a previous nursery with the care that had been provided.

My concerns and worries were alleviated instantly. My daughter has been immensely happy since starting at First steps and she is flourishing in all her milestones. My husband and I are extremely impressed with the care and attention my daughter has been looked after. She is always excited to go to the nursery and this has made the transition of returning to full time work more bearable. Very effective and efficient at keeping parents informed of changes.

Welcoming reception staff and the other parents are equally lovely.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.3 out of 5

Amazing value for money, friendly and helpful staff, my son absolutely loves the team and has had an amazing experience of his first time in nursery

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.9 out of 5

The best decision I've made for my son's development was to send him the First Steps Children's Nursery Rathvilly. The staff are amazing and our son adores them.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

Very pleased with the quality of care with friendly and caring staff. Various activities and lots of space for children to play and learn. I think the best activity so far is the forest school which we're looking forward to.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.7 out of 5

We've sent our daughter and now our son to First Steps and we couldn't be happier with the nursery. The staff are fantastic - they're full of energy, creativity, caring and are responsive to the children. We also love the outside space with its huge sand pit and in the older areas fort, grass and bike area. Our son enjoys messy play, imaginative play and interacting with his friends. We love to hear all the stories about his day. We would highly recommend this nursery especially for an active child like our son!

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

Both my girls started nursery at 10 months and have spent about 4 years each there and they are confident happy children. The staff are well informed and friendly encouraging every child to develop and understand their surroundings.the management is experienced and friendly. The forest school is the best! Great safe and fun place!

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

A fantastic nursery full of caring professionals. My little boy has come on leaps and bounds since joining First Steps. Great food and interaction and overall learning for the children. Highly recommended.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.7 out of 5

I cannot be happier with this nursery setting and I cannot praise staff enough. Although my son is upset when I drop him, he loves it there. It's the initial separation issue, which the staff have been fantastic with as they knew I was worrying at one point about my son. My elder son also attended the nursery and was so sad when his time came to leave. He loved the nursery the staff and the entire time he spent there.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

Lovely nursery, friendly staff. They had different activities every day and really pay attention to your child's individual needs. Staff were consistent in attendance so there were not lots of different faces all the time so my child felt comfortable. My fussy toddler enjoyed her meals there which was good. I would recommend this nursery to other people.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

Since my daughter started at First Steps in September the staff have been nothing short of fantastic with her. They're always so cheerful and willing to accommodate her. I know she's getting the best care and she's having a fabulous day when she's there.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

A wonderful, friendly nursery. LOVE the opportunities for the children at forest school. The staff are always really welcoming and the administrative staff always do all they can to make life as simple as possible for parents. I'm just sad my son will have to leave in the summer for big school!

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.8 out of 5

They show care in my daughter as she is struggling to eat and settling in but they work well with me to make sure she eats well during her care at First Steps Day Nurseries in Northfield.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

The nursery are always considerate of my daughter as an individual and do a great job of encouraging her to do and learn things that she wouldn't at home. She loves being there and the staff all show so much care that I have no concerns about leaving her with them.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

Lovely nursery for children to learn and have fun. Staff are lovely and friendly. My son came here from 9 months went all the way through to preschool. He loved it all and the staff looked after him so well. My daughter started when she was 8 months old and is now 2. This is a beautiful and friendly place to drop her every day, everyone is always smiling and very reassuring especially when she is upset. She is always happy when I come to collect and always see her running around playing.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

All the staff are fantastic with the children.
Always listen to any issues and help resolve them through active learning.
Both my girls have developed really well throughout their time at the nursery.
As parents, we are kept informed of their progress and anything that needs addition help.
I can't recommend this nursery enough.

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   5 out of 5

My son started at First Steps in September at the age of 2, he was very shy at first and needed encouragement and reassurance to settle. Over the last 6 months, we have seen him develop into a confident, funny little chap who thoroughly enjoys his 2 days at First Steps and comes home ready to tell us all about his day!

How likely would you be to recommend First Steps Childrens Nursery (Rathvilly School)? Extremely Likely

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Average Rating:   4.6 out of 5

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