Pied Piper Nursery

25 Hector Road, Shawlands, Glasgow G41 3RJ

Owner: Valerie Cox

Person in charge: Toni Thomson (Manager)

Local Authority / Social Services: Glasgow City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 58

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: 2 weeks Christmas & New Year

Languages Spoken (other than English): Polish, Urdu

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7 Pied Piper Nursery has a Review Score of 7 (6.999)

The Review Score of 7 (maximum of 10) for Pied Piper Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Pied Piper Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.3 out of 5 from 6 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.74 for Pied Piper Nursery is calculated as follows: ( (72 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.259 Points relating to the number of positive Reviews for Pied Piper Nursery is based on 6 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11.6 Target = 0.517 , then divided by 2 = 0.259

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pied Piper Nursery?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pied Piper Nursery

  • Mother of Child
    8

Really happy with the care provided for both my children attending Pied Piper. It is a caring environment with a good mix of staff and I have found they have both come a long way in terms of confidence and learning whilst there.
I feel totally comfortable and happy leaving them there which is a massive thing for me as they are full time at nursery. The garden especially is a fantastic space.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Both of our kids go to Pied Piper. We are very happy with it, great staff good activities etc. Kids are happy and that's the main thing.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Pied Piper Nursery is a fantastic nursery. All staff know me and my child, despite him currently frequenting the baby room. All staff are bright and friendly, and those who have daily contact with my child's needs. The indoor spaces are clean and well organised as well as bright and engaging. The nursery take every opportunity for learning outdoors and have a fantastic garden space which is regularly used. I am more than happy to leave my child in this safe, nurturing environment!

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

The care provided is first class. My little girl has come on so well and is a confident, happy, girl that loves nursery, this is all thanks to the girls at the nursery. The facilities are great and the children are taken out on loads of visits. Would really recommend this nursery.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery provides a great loving caring environment, where the staff make sure my child is welcomed everyday. My wee girl talks about children from the nursery all the time and everything she does day to day.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I couldn't be happier with the care my wee girl (18months) receives at Pied Piper. It's warm, stimulating, caring, fun, safe and educational. The staff are incredibly well suited to their jobs. We have had difficulties with settling in and with behaviour but staff have helped us to navigate these issues with ease and reassurance. I know my little one is in the best hands on the days she is in nursery and I've seen her come on leaps and bounds, in terms of language, confidence, social skills and more, with much of this a result of her time spent at nursery.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We could not have had better experience. Staff are friendly, approachable and keen to share a piece of advice. They helped with our family, when I was diagnosed with breast cancer. Management gave us a time period when we could just focus on my health only, not on the financial side.
They are also very flexible in accommodating our needs of different days of child care. I can see my daughter fulfilling her potential, she can write her name, has really good motoric skills and enjoys taking up a challenge. Most importantly she loves her nursery and so do I.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I would recommend this nursery as a good environment for my child's development. Staff are caring and there is a wide variety of activities (indoor and outdoor) that respond to the children's natural curiosity.

How likely would you be to recommend Pied Piper Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2016

Top 10 Nurseries Scotland 2016

Recipient: Pied Piper Nursery

Date: Tuesday 01 Mar 2016

more details

April 2014

Top 10 Nurseries Scotland 2014

Recipient: Pied Piper Nursery

Date: Tuesday 01 Apr 2014

more details

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Staff Profiles

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