Bright Horizons Annandale Early Learning and Childcare

37 Annandale Street Lane, Edinburgh EH7 4LS

Annandale Nursery is part of the Bright Horizons portfolio that focuses upon a friendly and collaborative approach to parent's needs, as well as achieving a high standard of care and early years education for up to fifty-nine children. All staff are highly-trained and experienced in the challenges of an early years education.

The nursery is located in a bright, purpose-built building with drop-off parking space at the front of the nursery. The secure garden, with safety surfaces, can be accessed from the nursery rooms, allowing children to extend their play and learning to the outside. The staff team is established, experienced and well qualified.

All meals and drinks are prepared at the nursery. These includes breakfast, a two course home-cooked lunch with a vegetarian option and a healthy morning and afternoon snack. A qualified cook uses fresh produce and plans menus to provide the children with a nutritionally balanced diet throughout the week.

Group: Bright Horizons Family Solutions

Person in charge: Jana Chandler (Manager)

Local Authority / Social Services: Edinburgh City Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 59

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Directions:

Bright Horizons at Annandale is served by LRT bus routes 11, 16, 10, 22, 14, 7, 49, and is within a 10 minute walk from Waverley railway station. On foot, go down Leith Walk, past Elm Row take a left turn into McDonald Road, go past McDonald Road Library and turn left into Annandale Street Lane. The nursery is on the right hand side of the road.

Visiting:

Annandale Nursery is an established nursery conveniently located within the centre of Edinburgh

Parking:

Dedicated drop - off area

Overview

The Review Score of 9.6 (maximum of 10) for Bright Horizons Annandale Early Learning and Childcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Annandale Early Learning and Childcare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.588 for Bright Horizons Annandale Early Learning and Childcare is calculated as follows: ( (150 Excellents x 5) + (81 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 240 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bright Horizons Annandale Early Learning and Childcare is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 13 Reviews ÷ 11.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Bright Horizons Annandale Early Learning and Childcare has a Review Score of 9.6 (9.588)

Average Ratings

  • Excellent
    15
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Annandale Early Learning and Childcare?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Annandale Early Learning and Childcare

  • Mother of Child
    15
  • Father of Child
    5

My experience so far has been excellent.

My son joined the nursery when he was 11 months old. The transition experience was very positive. The nursery stuck to my home routine (e.g. nap times), staff was very flexible and understanding. My son settled happily from day 1.

The separate sleeping room, complete with cots and blankets is a plus, not present in other nurseries I have visited.

All staff are friendly and he has a great bond with all of them. His current keyworker (who he loves!) is excellent, she really knows him well. The team keeps us informed on all aspects of his day and are happy to give us some advice if needed (which is important to us first-time parents).

Kids are offered a number of different activities. There is an outdoor area (with separate space for babies).

I am impressed with the range of food that kids get each week (which is freshly cooked on site).

A great nursery where I feel comfortable leaving my son knowing he is being properly cared for. Thank you!

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.9 out of 5

Would highly recommend this nursery in a convenient location. Friendly and welcoming staff. My daughter is thriving in this environment.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.5 out of 5

My son joined the nursery when he was 8 months old (he is now 2). He spends 5 days a week at the nursery and really enjoys his time there. The nursery staff is very friendly, caring, and responsive to individual requests. I appreciate very much the variety of activities organised for kids and parents at our nursery, e.g. Halloween party, Christmas party, sports day, and photo sessions. I value the individual approach and also respect for various cultural traditions. Moreover, I think that the multicultural environment at our nursery is extremely beneficial for the child's personal development. Our nursery offers a variety of healthy food options and also can accommodate individual dietary requests.

As a full-time working parent, I would very much appreciate if you could consider the possibility of opening the nursery on Saturdays (half or full day).

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.6 out of 5

Great team, who have looked after our daughter very well over the past few months in the baby room.
Good facilities, including a playground with slide etc. They do lots of activities with the children and - most importantly - our daughter is very happy and settled there, having bonded well with the staff and her key worker.
Bonus for us is the fact they have a cook on-site, making healthy meals for the kids every day.
Would definitely recommend.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been at the nursery since June 2017 when I went back to work after maternity leave so was the first time I'd ever really left her. I was so nervous but was made at ease very quickly.
The nursery stuck to my home routine and since then has helped me with weaning baby, encouraging her to crawl and now walk. I've had a few problems with jobs since using the nursery and they have been so good with offering me different days etc, to ensure I didn't lose my place.
Overall I'm happy with my choice in the nursery and feel this nursery has helped with my daughter's development.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Likely

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Average Rating:   4.6 out of 5

Having had my older daughter attend Annandale nursery from her first year up until she was ready for primary school, I can attest to the nursery's high standards.
My younger daughter also attends the nursery and her excitement gives me the satisfaction that she is well catered to. Given my daughter's growth and performance and overall attitude, Annandale Nursery is top quality!

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.8 out of 5

I have two children in the nursery and both are very happy there. They come back every day enthused by what they have learnt. The staff always make time to talk through any concerns I have and are proactive in providing advice and suggestions.
The environment is conducive to learning and there is a real sense of pride in the nursery.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.7 out of 5

Really happy with this nursery. All staff are fab and my daughter loves it here. I was very worried about putting her into a nursery but couldn’t be happier with my choice.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.3 out of 5

This nursery really is fantastic. My son has attended since he was nine months (he's three now) and the progress he's made is amazing.
The staff not only support our son but help us as first-time parents with some great advice. The nursery itself is a good size with a lovely garden and the meals are great and very nutritional.
The staff in all the rooms are great and nothing is a bother to them. I'd recommend this nursery to everyone.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter really enjoys being at Annandale. She's made good friendships with everyone there. She looks forward to coming in and talks about the staff over the weekend.
Huge thanks to all for all of your efforts.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.9 out of 5

I am very satisfied with the daycare my daughter receives in your nursery. The staff is always friendly and more than happy to help at any time.
The overall standard is very good and I can highly recommend Annandale Nursery to my friends and family.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.7 out of 5

My experience so far has been excellent. My son has come on leaps and bounds since starting the nursery, meeting new friends learning new things etc. On each interaction with staff, there does seem to be a genuine care for the kids and a very happy atmosphere about the place. Overall very happy. My wife and I chose this nursery.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.4 out of 5

I am happy, staff always help and my son is happy too.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.2 out of 5

My two children are in the nursery Annandale and we are always very satisfied with the loving staff and the good implementation of new ideas. It gives me great pleasure to have my children in such a loving and competent nursery. Thank you very much

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.7 out of 5

Our child has been in the nursery for 4 years. She is now in pre-school and really enjoys it. The staff are well trained and make the children very welcome. There is a garden so the children play outdoors almost every day. I can highly recommend this nursery.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.8 out of 5

I would definitely recommend the nursery. I feel there is a high level of qualified staff. They always take their time to welcome my child and I. If my child is upset for any reason staff always take their time to give my child a cuddle or find out what's wrong. They also give good verbal feedback at the end of the evening.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   3.9 out of 5

My child has developed a lot since he is joined this nursery. The staff are very good. They show much interest in every child and the way they provide details about each child's day and activities to the parent is very impressive.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.2 out of 5

Great nursery where I feel comfortable leaving my son knowing he is being properly cared for and comforted where and when needed. Nutritional food and outdoor activities which he loves and craves! Good staff that he has bonded with.
Fantastic communications (phoning me up to let me know that my son has settled etc.) - this was really appreciated and eased my mind for the rest of the day! Thank you!!

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending this nursery since she was 9 months old. I cannot praise the staff enough for their caring attitude towards all the children. My daughter is very happy there and always gets excited when she gets to the front door in the morning. She takes part in a wide range of engaging activities and I have watched her confidence grow over the past months. She has gone from shy baby to a 'chatterbox' toddler.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter is very happy at Annandale. She loves her carers and has friends there she can't wait to see when we're walking in the morning. She's always happy when we go to pick her up and it seems like she has a good routine, sitting down straight away for her breakfast and is then happy to say goodbye when we leave her for the day. She's always doing activities which we're really happy with.

The work the carers have done on the potty training really seems to have worked, and she's really coming along when at home, which we are sure is due to this.

Her confidence and independence we think is due a lot to how nicely she's developing under the care of the Annandale staff and the play with her friends. Very happy.

How likely would you be to recommend Bright Horizons Annandale Early Learning and Childcare? Extremely Likely

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Average Rating:   4.5 out of 5

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Staff Profiles

Jana

Jana Chandler

Job Title: Nursery Manager

Description:

During my 5 years managerial experience, I set up Early Years setting in Brunei Darussalam for British Army dependants and managed another EY setting in Scotland before joining Annandale in December 2014. I currently study towards MEd in Childhood practice with my dissertation focusing on children’s rights within Early Years practice.

I feel passionate about recognising children’s uniqueness and supporting my team in ensuring our everyday practice reflect children’s individual needs and abilities. I continue to support a professional development of my team and feel this is reflected in our practice. The team work very hard to embed the reflective practice and to provide naturally inspiring and exceptional care and education. We also support and help our children in developing their everyday skills to prepare them for the world they will be part of as they grow.