Bright Horizons First Class Day Nursery and Preschool

Great nursery. The staff are also great and have helped my son come along so well with his speech. I can't fault anything.

Very impressed with the new menu that has been released. I feel it challenges my son more and more. He continues to enjoy nursery a lot, and his speech has come on very quickly, which I believed to be down to the time he sends, the nursery and around other children. In particular, he is increasingly familiar with nursery rhymes and singing. He has regressed a little at drop oos and gets quite upset at the moment, but the staff have been very encouraging with him.

I was very nervous about my daughter starting nursery, having been born just before lockdown and seeing almost no one for a year! The staff in the baby room at First Class have been amazing - within a few weeks she was walking into nursery herself with a smile on her face! It was such a relief. The staff listened to my concerns and kept me updated as to how she was getting on. Couldn’t have asked for more from them.

English is not my son's first language and I can see that over the past two months (although it was just 3 half days a week) he has made big progress in understanding English.

Safety in place is also excellent.

I am extremely happy with the nursery. Makes me happy to see my child enjoying going to the nursery. The staff are very good, and my child comes back with a happy mood. The services provided overall are of excellent standard too.

Staff have taken time to help my son settle in well and are working hard on his development. My son has lots of fun every day and can't wait to get to nursery in the morning.

My daughter loves going to First Class. The staff are friendly and enthusiastic and the children learn about different topics each week. They have a nice outdoor play area and also a secret garden. My daughter loves the food, the menu offers a good variety.

I have had two children at this nursery and can't recommend it enough. My kids love it. the staff are caring and friendly, always helpful. They learn heaps, in fact, I think my daughter learned more there than she currently is in school. The food choice and standard also is great, he often can't manage tea as he is so well fed.

Irresponsible manager and staff who are more bothered about themselves and nursery things rather than children. Pretend to be extra nice when parents come. The manager doesn’t want to listen to anything against her staff. She is very rude. Child’s interest in going to nursery itself shows how he/she is treated. My child wasn’t at all excited to go to nursery. He has fallen ill many times because of the carelessness of staff. They won’t even bother if children are wearing proper clothes when outside and if caught at any point will end up saying sorry! Any complaints to staff or manager results in saying “we have other children as well to look after so can’t take care of just one” which is very unacceptable. They are just not able to manage and find excuses.

The staff at First Class Nursery are so friendly, helpful and such lovely people, both with the children and parents. We couldn't be happier with this Nursery. My daughter can't speak English yet, we are from Norway, but they have managed to make her want to be at the nursery and play with the children and staff.

My son is about to leave to start school and has been at the nursery for 4 years. It's thanks to the care and learning received at the nursery that he is absolutely ready for school. What makes your nursery outstanding is the approach to teaching which is psychology-based and gives the children confidence and opportunity to flourish; this is what we have seen with our son.

I'm very impressed with the range of activities that he has been exposed to, including plenty of time for imaginative play whilst at the same time learning numbers, letters etc. The initiative to ask daily questions is fantastic and it's been a learning experience for both him and us. I think all the staff are friendly and strive to create a learning and fun environment for the children. The nursery management is also very attentive and I think it's great that they know each child and parent very well.

This is an excellent nursery which my daughter loves attending. The staff are amazing and so helpful. They are very focused on the child's development and she has learnt so much.

Visited for an open day. Lovely play environment with lots of diverse toys for babies and children. Staff extremely kind, knowledgeable and reassuring. Nice to see staff interacting with children in such a caring and gentle way. Not looking forward to returning to work but feel reassured that the nursery will support both of us through the process.

Staff are always very friendly and excellent with the children. The facilities are excellent and the range of activities superb. Our children always have a brilliant time and get a good rest when they need it too. Very happy with the nursery.

My child has a really good time here in the nursery. The staff are very patient and helpful when she was not used to the change so nursery time. Her English improved a lot with the help of nursery teachers as well.

My son attended this nursery for just over 1 year and I highly recommend it to anyone who is looking for a nursery in Aberdeen. It is in a nice quiet part of town which I personally liked as there is a car park with no busy street close by. The staff make this nursery very special as they are all so attentive and friendly. They do so many activities with the children relating to the time of year or special celebratory dates - arts and crafts, dancing, role play, etc. My son's confidence grew so much during the year he attended First Class. We only left due to a move abroad, all the office staff were so supportive with our changing plans. My son and the staff who looked after him were so sad when he left and they made him a special good-bye card which was very sweet.

Great staff but the building and outdoor space really let this place down. Have made suggestions before with no follow up or change. My child often falls off small plastic climbing frame onto tar. Too many children to such as small narrow strip at the rear. Large ground at the front, grass only gets half cut and children sometimes go on there. Rent the land, gate it off and use it. This really lets the nursery down for me.

The nursery staff are all amazing especially when my daughter struggled to settle in at the beginning.

My daughter is new in the nursery but settling well. The staff in her room are friendly and helpful.