Busy Bees Nursery

Priory Road, Newton Hall, Durham DH1 5HW
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10 193 Reviews
  • Busy Bees Nursery, Durham
Busy Bees Day Nursery provides quality and inspirational learning for children up to eleven years old.

They provide a nurturing and caring environment where everyone feels welcome and valued in their own right. They have established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

Busy Bees is very proud of its staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special.

There are extensive separate gardens where the babies and children can explore and feel safe, but most of all have fun.

There is an open door policy to ensure there is effective communication at all times between the nursery and parents/carers.

The staff would love to show you around their wonderful nursery.
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Funding & Fees

Contact Busy Bees Nursery to get a personalised quote.

Contact Busy Bees Nursery to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Busy Bees (Durham) Ltd
  • Privately Owned

Person in Charge

  • Carey-Anne Bonser (Nursery Manager)

Number of Childcare Staff

  • 64

Total Places for Children

  • 170

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Busy Bees Nursery Reviews (193)

10

Busy Bees Nursery has a Review Score of 10 (9.996) out of 10, based on 39 reviews in the last 2 years.
Over all time Busy Bees Nursery has 193 reviews.

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Date Published
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Total of 193, showing 121-140
Review from Sarah D (Mother of Child) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been at Busy Bees here for almost 7 years. The relationships built with all the lovely staff are priceless. The kids love the staff too. Food is excellent, kids learn so much and are encouraged to be unique, as they all are. Early morning drops and late pickups are available. Also, the before
and after school clubs are great. I trust the staff here and they are very respectful and caring. I will miss them.
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Review from Lauren B (Mother of Child) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to this nursery since the age of 8 months. He settled in fabulously. The nursery staff are so welcoming and make you feel at ease. I love the fact you have a mobile app where you can track your child’s day from what he has had to eat to activities he has taken part into
observations that have been carried out on him. The outdoor area is amazing that my son loves. Keep up the good work girls. Thanks once again for looking after my son so well. I really do appreciate it
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Review from Lindsey I (Mother of Child) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has only recently started at Busy Bees but everything has been great so far. Staff are friendly and welcoming and I feel my child is being well cared for, as well as an interest shown in his personality and his development. The nursery setting is brilliant with a lovely outside area that caters
for all the age ranges within the nursery. Would definitely recommend.
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Review from Jacqueline A (Grandmother of Child) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Busy Bees Nursery, the care provided to my two grandchildren is outstanding. The staff, food and resources are also fantastic.
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Review from Paul B (Father of Child) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boys love this nursery and the staff who work there.
A very nice atmosphere with great facilities.
The outdoor area is outstanding and my boys loved using it.
Would highly recommend.
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Review from Chloe D (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bees have gone above and beyond for me and my son. He was born deaf, therefore needs specialist attention and care, the nursery have dealt with this need outstandingly. I have seen my son's development, speech, behaviour and confidence improve hugely since starting with Busy Bees. I was exceptionally
nervous starting my son in care, but all the staff have been so very attentive and supportive, I can't thank them enough. Especially my son's special carer, you will always be remembered in our family for all you've done for my son and he truly adores you.
I would highly recommend Busy Bees Nursery, the fees are fare, they are flexible and helpful when you need it, and the app is fantastic! We love getting daily updates and cute photos of my son's activities and what he's eaten etc. Amazing! Thank you again.
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Review from James C (Father of Child) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always supportive, caring staff. Extra activities are superb and son comes home super excited. Ladies in the rooms are always cheerful and interested.
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Review from Hannah (Mother of Child) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with Busy Bees facility, care and support. Our little boy has been at the nursery since he was 10 months and is flourishing under their care. He has transitioned through three rooms and many major developmental milestones so far. Each time he has moved rooms, the care and attention
to his settling in has been second to none. Each milestone he has reached, we feel included, and even though we both work full time, we feel like we never miss a key moment. We feel listened to and respected and all the staff are so friendly, especially the nursery manager who is an exceptionally genuine and caring individual.
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Review from Felicity D (Mother of Child) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery and would recommend.


Both my kids are here and I feel they have come on leaps and bounds and have made great friends.

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Review from Sarah P (Mother of Child) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a lovely friendly nursery with fantastic staff who would do anything to help you!! The way they communicate with parents via the app about activities, meals, nappy changes is brilliant and reassures parents throughout the day.
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Review from Victoria (Mother of Child) published on 6 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff and management at the nursery extremely friendly, helpful and caring. They go the extra mile and make you feel they really care for and know your child. I feel like my daughter is cared for in a safe but fun and educational environment, she loves to go to nursery and I would highly
recommend this nursery.
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Review from Stef C (Mother of Child) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves attending Busy Bees and we can tell that she's enjoyed herself every day when we pick her up. The staff are really supportive and there to provide advice when needed, sometimes even just to reaffirm you're doing the right thing! It's clear that everyone that works there really cares
about the children, from the range of activities that they run each day to the little details they share. It's really comforting to know how well looked after our little girl is, we really love the fact that they get outside whatever the weather and regularly go on day trips out into the community - it's all been really clear in the way she behaves at home. We had a lovely feeling when we first visited the nursery, everyone was so friendly and welcoming. It's now like an extension of home and we wouldn't want our daughter to be anywhere else!
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Review from Rebecca M (Mother of Child) published on 19 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bees is a fantastic nursery with staff who care for and support the children. My little boy has been in this nursery since he was 10 months old (now over 2) and all the staff involved in his care have been fantastic. They have a wide range of activities, both indoor and outside, that they do with
the children and it's great being notified of their daily activities via Parentzone. I was recommended this nursery by a number of friends and would agree that it is a fantastic place to send your kids to.
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Review from Victoria C (Mother of Child) published on 11 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started Busy Bees just before Christmas, having previously attended daycare and not settling at all even after a year I was very apprehensive. I had no need to be this nursery is the best I have dealt with having experience with having 4 children aged between 20 and 3, I have dealt with
a few but not as good as this one. My little one has settled within weeks and speaks highly of the staff who care for her and she spends time having fun with. I love the parent app so I know what fun my daughter has and the food she eats or the little accidents she has whilst potty training. I would highly recommend this nursery and don't think it is over-priced at all you get what you pay for and in my eyes that is good quality childcare from people who care about the children they look after and love the job they do. Each member of staff is fully trained first aiders which great knowing that your little one is in safe hands.
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Review from Louise (Mother of Child) published on 11 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a mum with a two year old attending Busy Bees and all staff are warm, welcoming and supportive. Leaving my son is always difficult but Busy Bees encourage me to ring if I feel I want to and I know that my child will be looked after in a fun and nurturing environment. Just this week I was truly
blown away by the support Busy Bees gave me, during a time that my son was at home after attending nursery in the morning, I rang them for advice. My son had a small spot on his lip and when he woke from a sleep his top lip was hugely swollen. As I was waiting for the doctor's advice, I felt very comfortable ringing Busy Bees and asking for their advice. I was put through to the manager who advised me and even offered for us to come into the nursery and provide medicine that he needed whilst we were at home. It was extremely comfortingly to have this support. The following day my son's named carer rang me to ask how he was and gave me continued support and care. Thank you so much Busy Bees.
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Review from Claire E (Mother of Child) published on 1 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not only have they supported my little boy every day with his needs throughout nursery but they have picked up development delays early and gave extra support to him and us as a family. As a parent, it's never nice to hear but the manager and the team have approached the situation with empathy and compassion
and made the whole situation bearable for us. They are with us every step of the way in supporting and helping him develop and maintain the skills he needs to be ready for school. I couldn't ask for anything more and our boy loves it there. He has a very strong bond with his special carer and other members of the team. Fantastic nursery!
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Review from Melanie O’B (Mother of Child) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic Nursery with fantastic Staff.
My daughter loves attending Busy Bees.
Nothing is a problem To the staff who are always willing to help to make it such an enjoyable and relaxed environment for both me and my daughter.
They always keep me up to date with my daughter's progress and what she
is doing.
I never feel I can’t approach the staff.
My daughter loves being part of this nursery and so do I.
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Review from C A A (Mother of Child) published on 14 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both children have attended this nursery and we have always been happy with the care and opportunities given to them, and the approachability of the staff and individualised care plans put in place. We love the use of outside space too! Friendly and caring, would definitely recommend.
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Review from Annie S (Mother of Child) published on 3 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s just been 3 months however it feels like it’s been forever.
Every morning when we enter the nursery, the happy and the energetic faces of the staff gives a very warm welcome and gives an assurance that the day is sorted.
And when I pick my little one in the evening, his happy face speaks loud
that he had a great day.
I am very happy with all that my little one has learned in last three months, he is growing as a confident little Boy.
Thanks for everything that you do to look after my son.
I get tired of looking after one. Hats off to you for looking after a bunch of them everyday. 
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Review from Ashleigh W (Mother of Child) published on 6 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is wonderful, my son loves going. The staff have made the transition of him joining so easy, and they are so lovely.
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Current Review Score: 10.0 (9.996)

Overview of Review Score

The Review Score of 10 (9.996) out of 10 for Busy Bees Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.996 for Busy Bees Nursery is calculated as follows: ( (465 Excellents x 5) + (2 Goods x 4) ) ÷ 467 Ratings = 4.996
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Busy Bees Nursery is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 170 number of registered child places is 34, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Nursery to verify any information. View our terms and conditions. Busy Bees Nursery has an Enhanced Service - more info.