Busy Bees Nursery

Priory Road, Newton Hall, Durham DH1 5HW
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10 185 Reviews
  • Busy Bees Nursery, Durham
Busy Bees Day Nursery provides quality and inspirational learning for children up to eleven years old.

They provide a nurturing and caring environment where everyone feels welcome and valued in their own right. They have established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

Busy Bees is very proud of its staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special.

There are extensive separate gardens where the babies and children can explore and feel safe, but most of all have fun.

There is an open door policy to ensure there is effective communication at all times between the nursery and parents/carers.

The staff would love to show you around their wonderful nursery.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Busy Bees (Durham) Ltd
  • Privately Owned

Person in Charge

  • Carey-Anne Bonser (Nursery Manager)

Number of Childcare Staff

  • 64

Total Places for Children

  • 170

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Busy Bees Nursery Reviews (185)

10

Busy Bees Nursery has a Review Score of 10 (9.966) out of 10, based on 33 reviews in the last 2 years.
Over all time Busy Bees Nursery has 185 reviews.

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Date Published
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Review from Anna F (Mother of Child) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sending our daughter to Busy Bees is one of the best decisions we have made. Staff are extremely professional whilst also caring and knowledgeable about early years child care. Our daughter is a much happier little girl since moving to Busy Bees.
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Review from Julie C (Grandmother of Child) published on 11 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. My granddaughter has been attending Busy Bees since September 2019 and she loves it. There is fantastic outdoor space and caring staff who go the extra mile.
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Review from David M (Grandfather of Child) published on 11 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandson has attended Busy Bees now for 2 years and he is always excited to tell me about his day. I regularly use the ParentZone app to keep updated with his development. You can clearly see the staff are professional and make every day enjoyable.
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Review from Joanne K (Foster Parent of Child) published on 14 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely love this Nursery, they have welcomed my child into their family, their care is absolutely genuine and they manage all this with a professional attitude and service.
I know that they work really hard to promote development in a fun environment and my child loves attending. All the staff
are friendly and happy to talk about my child or any concerns I have, I know I can pop in anytime and be welcomed. Busy Bees was my first choice of Nursery and I have not been disappointed.
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Review from Lauren D (Mother of Child) published on 14 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing teachers, my daughter is learning more and more every day and her speech is coming on amazing. They do different activities and she enjoys every day she goes.
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Review from Flo (Mother of Child) published on 30 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love Busy Bees, not only because of the very helpful, friendly and supportive staff but because our daughter absolutely loves it! Her relationship with the nurses is incredible, and we can see they genuinely care about her - and all the other kids. We love how much our daughter has grown and how
much she has learned in the one year she has been a 'busy bee', and we enjoy watching her develop into a very clever, skilled and independent little girl. She really enjoys her daily activities and wakes up in the morning asking to go to Busy Bees. I think that speaks volumes about the quality of care children receive at this place. We would recommend it 100%!
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Review from Oasis A (Mother of Child) published on 27 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined the nursery in May 2019 and absolutely loves it! The choice of food is amazing and she especially likes the outdoor area which gives her the opportunity to explore. Highly recommend Busy Bees!
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Review from Rebecca S (Mother of Child) published on 16 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful nursery with truly amazing staff, they go above and beyond expectations when caring for the children.
I can’t rate the nursery highly enough, I would recommend 100%.
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Review from Hannah (Mother of Child) published on 5 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bees is an excellent nursery. My daughter has learnt so much in the 3 and a half years she has been there. The staff are friendly, kind and caring.
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Review from Eve G (Mother of Child) published on 1 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love Busy Bees so much! My daughter looks forward to coming every week! She mostly enjoys the amazing outdoor space the nursery has. The difference in her is massively noticed. Her talking and interactive skills have come on a lot since starting. The staff are always straight over to welcome her
and always give good feedback. And sometimes more as I ask a lot of questions. I would, and do, recommend this nursery to everyone I talk too.
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Review from Shelley S (Mother of Child) published on 31 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My eldest child had previously attended Busy Bees and it was a no brainer to use them again when my youngest child came along. Both children settled very happily into Busy Bees due to the exceptional care received from the staff who work there. They really do care about the children and the parents/carers.
They have been invaluable in helping my children learn, communicate with others, make friends and gain independence. The nursery environment has been enriching, positive, enjoyable and stimulating for my children and I would highly recommend it to other parents/carers!
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Review from Kaye H (Mother of Child) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has gone above and beyond time and time again to help me and my daughter. From her initial settling in at 9 months old, to becoming a very inquisitive, active and playful 2 and a half year old. Each member of staff takes their time to get to know each child and their family. Individual
assessments are regularly carried out with detailed support plans and next steps for both within nursery and at home. The outside space was a huge attraction when looking for a nursery for our daughter. It has such a wide variety of areas to explore and children access it in all weathers which is something very important to us. Other huge appeals to us are the food, flexibility of hours and the communication of all events, progress and observations of our child on the Parentzone app. I cannot recommend this nursery enough. For any parents out there looking for 5* outstanding childcare - look no further.
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Review from Sarah D (Mother of Child) published on 27 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been at Busy Bees here for almost 7 years. The relationships built with all the lovely staff are priceless. The kids love the staff too. Food is excellent, kids learn so much and are encouraged to be unique, as they all are. Early morning drops and late pickups are available. Also, the before
and after school clubs are great. I trust the staff here and they are very respectful and caring. I will miss them.
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Review from Lauren B (Mother of Child) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to this nursery since the age of 8 months. He settled in fabulously. The nursery staff are so welcoming and make you feel at ease. I love the fact you have a mobile app where you can track your child’s day from what he has had to eat to activities he has taken part into
observations that have been carried out on him. The outdoor area is amazing that my son loves. Keep up the good work girls. Thanks once again for looking after my son so well. I really do appreciate it
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Review from Lindsey I (Mother of Child) published on 5 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has only recently started at Busy Bees but everything has been great so far. Staff are friendly and welcoming and I feel my child is being well cared for, as well as an interest shown in his personality and his development. The nursery setting is brilliant with a lovely outside area that caters
for all the age ranges within the nursery. Would definitely recommend.
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Review from Jacqueline A (Grandmother of Child) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Busy Bees Nursery, the care provided to my two grandchildren is outstanding. The staff, food and resources are also fantastic.
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Review from Paul B (Father of Child) published on 7 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boys love this nursery and the staff who work there.
A very nice atmosphere with great facilities.
The outdoor area is outstanding and my boys loved using it.
Would highly recommend.
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Review from Chloe D (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bees have gone above and beyond for me and my son. He was born deaf, therefore needs specialist attention and care, the nursery have dealt with this need outstandingly. I have seen my son's development, speech, behaviour and confidence improve hugely since starting with Busy Bees. I was exceptionally
nervous starting my son in care, but all the staff have been so very attentive and supportive, I can't thank them enough. Especially my son's special carer, you will always be remembered in our family for all you've done for my son and he truly adores you.
I would highly recommend Busy Bees Nursery, the fees are fare, they are flexible and helpful when you need it, and the app is fantastic! We love getting daily updates and cute photos of my son's activities and what he's eaten etc. Amazing! Thank you again.
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Review from James C (Father of Child) published on 12 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always supportive, caring staff. Extra activities are superb and son comes home super excited. Ladies in the rooms are always cheerful and interested.
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Review from Hannah (Mother of Child) published on 11 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with Busy Bees facility, care and support. Our little boy has been at the nursery since he was 10 months and is flourishing under their care. He has transitioned through three rooms and many major developmental milestones so far. Each time he has moved rooms, the care and attention
to his settling in has been second to none. Each milestone he has reached, we feel included, and even though we both work full time, we feel like we never miss a key moment. We feel listened to and respected and all the staff are so friendly, especially the nursery manager who is an exceptionally genuine and caring individual.
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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Busy Bees Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.995 for Busy Bees Nursery is calculated as follows: ( (393 Excellents x 5) + (2 Goods x 4) ) ÷ 395 Ratings = 4.995
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.971 Points relating to the number of positive Reviews for Busy Bees Nursery is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 170 number of registered child places is 34. 33 Positive Reviews ÷ 34 = 0.971
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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