Kindercare - Hornbeam Park (Part of the Treetops Family)

Hornbeam Business Park, Hookstone Road, Harrogate HG2 8QT

Kindercare - Hornbeam Park (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - Hornbeam Park (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - Hornbeam Park (Part of the Treetops Family), Harrogate, North Yorkshire

Kindercare (Hornbeam Park) was the first purpose-built addition to this growing range of day nurseries, constructed to a design that maximises space, light and freedom of movement.

From birth to preschool age, children enjoy extensive play resources and activities that will inspire their creative ability, together with the key skills they need to progress towards school.

Security and staffing is monitored at all times, an entry system is in place and play equipment has been designed to suit the highest safety standards.

Group: Kindercare Day Nurseries (Part of the Treetops Family)

Person in charge: Lisa Holding (Nursery Manager)

Local Authority / Social Services: North Yorkshire County Council

Number of Staff: 40

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 146

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Kindercare - Hornbeam Park (Part of the Treetops Family) has a Review Score of 8.9 (8.919)

The Review Score of 8.9 (maximum of 10) for Kindercare - Hornbeam Park (Part of the Treetops Family) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Kindercare - Hornbeam Park (Part of the Treetops Family) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.645 for Kindercare - Hornbeam Park (Part of the Treetops Family) is calculated as follows: ( (76 Excellents x 5) + (24 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 107 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.274 Points relating to the number of positive Reviews for Kindercare - Hornbeam Park (Part of the Treetops Family) is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 29.2 positive Reviews (146 registered maximum number of service users ÷ 5). 8 Reviews ÷ 29.2 Target = 0.274

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kindercare - Hornbeam Park (Part of the Treetops Family)?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kindercare - Hornbeam Park (Part of the Treetops Family)

  • Father of Child
    3
  • Mother of Child
    3
  • Aunt of Child
    1
  • Sister of Child
    1
  • Uncle of Child
    1
  • more

Lovely nursery with loads of space to play inside or outside! Really friendly staff who are always smiley and helpful.
Meal times are great, the food is of a very high standard. The kids always seem so happy and so am I with this nursery!!

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - Hornbeam Park (Part of the Treetops Family) responded to this review on 05 Apr 2017:

Many thanks for your review, it is great to hear how happy you are with our nursery.

Child is doing extremely well since moving to this nursery. Improving in all elements of her development more than I would have expected. Great nursery staff, interact really well her and are all very nice.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has just turned 1 years old and attends the Tinies room each day she has settled in extremely well and the staff in this area are very knowledgeable and made it their business to know my daughter. She was assigned a key person who she appears to adore. She is joining in with rhymes by doing the hand action which is clearly coming from the staff interactions with her.
The meals she is given are well balanced and she never leaves any so I assume she is enjoying them.
She has taken her 1st steps this week and the staff were as excited as I was which is lovely. I can't recommend this setting enough

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - Hornbeam Park (Part of the Treetops Family) responded to this review on 04 Apr 2017:

Many thanks for your review, we are thrilled to hear how happy your daughter is at the nursery.

We would very much recommend the very early years care and have been really happy with having our children in the Tinies groups. The staff are honest (they say if the children have not had a good day), obviously know the children well, and treat each child as an individual. We have complete confidence in handing over our children to them.

It may be a result of the changeover in ownership, but we have not had the same confidence in the later classes with multiple handovers of key workers, lack of communication (the nursery ended their policy of having uniforms for the older children, but since we were not told, ours still wore theirs for a month), no take home paintings or craft work between April and August this year, and the development book not being kept up to date. General communication could certainly be better, with things like sign up's to extra classes and photographs being made explicit to parents rather than relying on word of mouth.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Neither Unlikely or Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Sienna started in Tinies 2 around April 2016. She has always attended two and a half days and settled in very quickly. Her recent move from Tweenies has gone well and she generally loves coming to nursery.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My child started KinderCare - Hornbeam Park in Christmas 2015 starting in Tweenies and has now moved up stairs to the pre-starter section. My daughter loves coming to nursery and asks every morning when she wakes up if she is going to school because she wants to go.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little girl has been coming to this nursery from February 2016. She is in the Tinies section and she is enjoying her time at the nursery and we are happy we chose this nursery for her. The staff are very nice.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant atmosphere and lots going on throughout the day. My sister's child comes home from nursery tired out which shows how much fun goes on.
My sister is extremely happy with the nursery and said the staff are all very helpful.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

The nursery has lots to offer and is of a great size. The staff are always friendly and very helpful morning and evening. The activities and quality of teaching are fantastic and we are so happy we chose Kindercare.

How likely would you be to recommend Kindercare - Hornbeam Park (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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