Kindercare - Headingley (Part of the Treetops Family)

201 Otley Road, Headingley, Leeds LS16 5JY

Kindercare (Headingley) is a large day nursery that makes an extensive contribution to childcare and preschool learning in the community.

Children are supported in moving from Tinies age (12 weeks to 18 months),to Tweenies, Pre-Starters and Starters, all of the time enjoying play resources and activities that will inspire their imagination as well as supporting key EYFS goals.

All staff have recognised qualifications and look to build up strong relationships with parents.

Group: Kindercare Day Nurseries (Part of the Treetops Family)

Person in charge: Sarah Cox (Manager)

Local Authority / Social Services: Leeds City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 130

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1830

When Closed: Bank Holidays

Overview

The Review Score of 9.3 (maximum of 10) for Kindercare - Headingley (Part of the Treetops Family) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Kindercare - Headingley (Part of the Treetops Family) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.681 for Kindercare - Headingley (Part of the Treetops Family) is calculated as follows: ( (147 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.615 Points relating to the number of positive Reviews for Kindercare - Headingley (Part of the Treetops Family) is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 26 positive Reviews (130 registered maximum number of service users ÷ 5). 16 Reviews ÷ 26 Target = 0.615

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Kindercare - Headingley (Part of the Treetops Family) has a Review Score of 9.3 (9.296)

Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kindercare - Headingley (Part of the Treetops Family)?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kindercare - Headingley (Part of the Treetops Family)

  • Mother of Child
    13
  • Father of Child
    3
  • Aunt of Child
    1

The staff are all amazing at the Headingley (Outlet Road) Nursery. They are always professional, caring and very helpful. The only issues we ever experienced were with the finance department who don't seem to be able to keep track of payment. Other than that, I would highly recommend the nursery as the care for my child has been brilliant.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.4 out of 5

We are really happy with the nursery. Our daughter goes there full time and she really enjoys it. She is very happy to be dropped off in the morning and happy when we pick her up. Sometimes she doesn't even want to leave the nursery!
Overall, we are very happy and would recommend the nursery to anyone.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.4 out of 5

From the first time we went to look around Kindercare - Headingley, we liked the atmosphere and the way the children were interacted with. Our son enjoys going and has always spoken fondly when talking about the staff.

Sometimes communication around key workers isn't always as up to date as it could be, but there have been a lot of changes over the past year.

There has been a lot of investment in the rooms and the gardens and it looks great, I know my son loves the outside space a lot.

He is happy, well looked after and the staff genuinely seem to like the children. Really happy with the choice that we made and that we stayed with the nursery through the changes.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.8 out of 5

Our child has settled in very well at this nursery. There is a reassuring focus on security and the facilities are really good, with a range of activities. The staff are all friendly, open and practical. They really get to know the children and help them develop and it is lovely to see how much our child enjoys their time there.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.8 out of 5

We are incredibly pleased with the level of care our son receives from Kindercare. The nursery assistants and key workers who work with our son are kind, patient and knowledgeable. The manager and assistant managers are well organised, approachable and flexible.

Our son has presented some more complex medical needs since attending Kindercare and the staff have been wonderful in catering and attending to these more complex needs including medical training from outside agencies. We would describe the care as "outstanding" in every aspect. Thank you!

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

Staff here have been excellent in helping my daughter settle. They are always happy to take my lead and follow my plans for my daughter with nothing but useful suggestions. They keep me well informed and it’s like she goes from a home to home environment. I feel they really know and understand both my daughter and me. For a little girl that didn’t want to leave her mummy to a little girl that runs to get her shoes when we mention nursery! Thank you Busy Bees!

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent care. Our daughter clearly loves her time at nursery. The staff have been very supportive and patient with recent potty training.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   3.8 out of 5

Overall the nursery appears well organised. Our daughter is happy and employees are very good. The recent refurbishments have caused some inconvenience, but that hopefully will benefit the future.
The suggested Fob system is a welcomed development.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Likely

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Average Rating:   4.3 out of 5

My daughter has attended nursery since June 2017. I had the best experience in regards to the settling period and the staff were incredible with the transition for both me and my baby. She is now approaching the age where she is moving to the next room and the entire staff team are ensuring we are both prepared and happy before it becomes a permanent move. The management team has changed since she started but this has not affected the nursery team or the care provided. I would highly recommend.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

This is a wonderful nursery, a safe space that is fun and so engaging my daughter has enjoyed coming every day since she was 1 year old and now she is 4. I have never hesitated leaving her and this enabled me to go back to work guilt and stress-free knowing she is having a wonderful time. The staff are so lovely, supportive, friendly and caring and take time to know each child and their quirks and probably all the parents' quirks too. My daughter has loved the outside play area, all the learning opportunities and activities including Spanish club. We will both miss it when she goes to big school in September, I can only hope her experience at primary school is as positive.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

Good nursery - I’ve sent both my kids here. Still getting to know management following recent changes but the staff have done really well in maintaining continuity.
A great range of activities for the children to choose to participate in across all age groups, inside and outside. No grass or wooded areas unfortunately but little houses, slides, mud kitchen, sandpit and a range of toys outside. Inside, everything from kitchen play to dressing up to construction toys to books.
The food and nutrition is excellent, having undergone a recent review. Brilliant, healthy range of food from different cuisines.
Kids can sometimes be a bit bedraggled and dirty by the end of the day where I’d like her to be cleaned up more during the course of the day. But staff are attentive and caring.
They have just started Spanish lessons for the eldest group which is great, but you have to pay for that separately.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Likely

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Average Rating:   3.9 out of 5

Sarah Cox, Manager at Kindercare - Headingley (Part of the Treetops Family) responded to this review on 23 Mar 2018:

Thank you for your review, we will take on board all your comments and thank you for your kind words.

I was looking after my niece whilst her parents were away on honeymoon so she was already quite emotional missing them and I was worried how she would be outside of normal circumstances. As soon as we walked in every single member of staff said hello to me and my niece. I was unsure of where to go and everyone was so polite and kind. My niece went happily in and had evidently had an amazing day as she finished the day with her lovely big smile on her face.
I don't have children but I left there to go to work genuinely thinking if I did I would 100% not worry one moment about leaving my child there. On collection again everyone had a smile for me and I got more than one persons account of what she had been up to during the day. Very comforting to know how well she's looked after and how much she enjoys it regardless of her missing her parents. Filled me with confidence. Great place, great staff and think they do a fabulous job! Well done guys.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended several nurseries over the years and Treetops by far stands out. My daughter is always talking about the activities she does and the staff are brilliant.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has been attending nursery since May 2017. She absolutely loves it. She will happily run in every morning and wave goodbye. The staff were incredible with the transition and made us both feel very comfortable throughout. My daughter experiences a wide range of activities which we love hearing about every night. The building itself is beautiful but the staff team make it a home from home. I highly recommend.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

My clingy 6-month-old daughter started here in September. I was very nervous as she had never been left with anyone aside from me and my partner. The nursery staff were fantastic, they went out of their way to settle her and to support us. She beams when I drop her off in the morning and her development has come on in leaps and bounds. We get lots of information on her daily activities and the nursery are also quick to answer any questions. I've been really impressed with Kindercare.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   4.9 out of 5

My child has been at this nursery for over a year now and over the last few months, we have seen some dramatic improvements. We could not be happier with my child's key person, she knows out daughter inside out and seems genuinely excited to see our daughter every day.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Likely

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Average Rating:   4.8 out of 5

My little girl has loved being at nursery with all of the lovely ladies who work there (and gents too!). She's always happy to walk in on a morning and by the end of the day is a very excited and tired little girl from all of the lovely activities she's been doing!

Settling my child in was made so easy and reassuring by the nursery staff, who have always been amazing to my little rascal! Can't fault the level of care at all, and we are very excited to see her move up through the nursery and continue to succeed.

How likely would you be to recommend Kindercare - Headingley (Part of the Treetops Family)? Extremely Likely

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Average Rating:   5 out of 5

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Vacancies

20 Child Vacancies

posted 30 Apr 2018

3months - 5 years

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