Treetops Hopscotch (Chester)

Parkgate Road, Chester CH1 4BE

OFSTED AWARDED THIS NURSERY A FULL OUTSTANDING REPORT IN JANUARY 2011 AND AGAIN IN MAY 2013!
The nursery has so many wonderful facilities for you to enjoy..................

* A large specially designed garden with bike track, cargo net climbing area, wooden pirate ship and pets corner.

* Self serve areas for children to enjoy meals from the new cook book , which has been developed along with a nutritionist.

* Free flow systems, where children can access and educational outdoor environment all day.

* ICT suite.

Group: Treetops Nurseries Ltd

Person in charge: Kate Morse (Nursery Manager)

Local Authority / Social Services: Cheshire West and Chester Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 76

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.5 out of 10 for Treetops Hopscotch (Chester) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Treetops Hopscotch (Chester) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.823 for Treetops Hopscotch (Chester) is calculated as follows: ( (260 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 311 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.658 Points relating to the number of positive Reviews for Treetops Hopscotch (Chester) is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 10 Reviews ÷ 15.2 Target = 0.658

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Treetops Hopscotch (Chester) has a Review Score of 9.5 (9.481) out of 10 and an Average Rating of 4.8 out of 5 from 26 Reviews over all time

Average Ratings

  • Excellent
    22
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops Hopscotch (Chester)?

  • Extremely LIKELY
    23
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
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  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops Hopscotch (Chester)

  • Mother of Child
    24
  • Father of Child
    2

This is such a fantastic nursery. Both of my children have been going since they were 10 months old and they both absolutely love it!

The staff are lovely and so caring and they really take the time to get to know each child’s individual needs. They do this whilst still maintaining very high standards of health and safety and professionalism. They always try to do fun and lively activities, as well as having external teachers come in to teach drama and music.

The four different rooms mean that you don’t get large age gaps between children in the same room and all resources and activities are specific to that age group. The outside space is fantastic, with a huge garden and lots of space to explore. All of the rooms are bright and encourage the children to explore for themselves. The pre-school room and outside space, in particular, could rival any Reception classroom and means my little boy is totally ready for school. He says “I love my teachers.”

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.9 out of 5

Highly recommend Hopscotch nursery, both my children have attended this nursery since they were 9 months old. The staff offer a caring and friendly environment for the children, great facilities for the children particularly the outdoor space.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Really like the garden at this nursery and was one of the main features why I chose it for my daughter. The staff are friendly and the children are always doing activities relevant to current topics.

How likely would you be to recommend Treetops Hopscotch (Chester)? Likely

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Average Rating:   4.3 out of 5

My daughter has attended for over 3 years. She started at the tender age of 1 and has continued all the way through until big school.
I chose Hopscotch because of the homely feel and the huge outdoor space. My daughter loves the big garden.
The staff have all been amazing. They are friendly and approachable and willing to listen to anything you have to say. The nursery manager is brilliant at helping you with any queries you may have and nothing is too much trouble.
My little girl enjoys going to Hopscotch and we will be genuinely sad to say goodbye to everyone there.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

From the moment I stepped into the Hopscotch nursery in Chester, I knew it was the perfect place for our little boy. The rooms are so bright and airy and the staff are incredible, I feel like I've known them ages - they are so so supportive and really take the time to get to know you and your little one. My little boy did not take well to being left on his first settling in session, so whilst standing out in the corridor, whilst he got used to it, I was a blubbering mess, but the manageress was there with a supportive hug and chat. I was a wreck dropping him off on his first full day, but again there was the manager and her colleague with a hug and the right words. He had an absolute ball with activities including painting and a big long walk and some amazing home cooked fresh food. When I picked him up, we got a lovely piece of artwork detailing what he'd done on his first day with some pics. His keyworkers are amazing, along with everyone else. You couldn't ask for a better nursery.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

This was the best possible choice for my son as I had to return to work after maternity leave. Even though I was automatically encouraged by the outstanding rating I have to say it was the positive first impression and warm welcome that has made the decision for me. The staff are very nurturing and caring and the communication between staff and parents is flawless. The food is also amazing - very diverse and homemade!

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.8 out of 5

Amazing!! I tried my son at two different nurseries before here, but he just wouldn't settle. As soon as he came here he bonded with the lovely staff straight away! I have never seen nursery staff that are as great with the children as they are here. My son loves going to nursery now and has gained so much confidence since being here. The nursery's garden is magical. I've never seen a garden like it, it has beautiful scenery, large space and lots of fun things for the children to do. The other children at the nursery are all happy and friendly, which says it all! From previous experience with other nurseries, the food menus for the children were always so boring and repetitive, but at Treetops there is so much new food on the menus, there is always something new every day and it is all homemade by their chef! My son is vegetarian and has lovely meals cooked for him. He refused to eat at his other nurseries but since he's been here he can't stop eating! I couldn't recommend this nursery enough!

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Attending this nursery has helped my child develop a great amount and helped with confidence. The facilities are also very good. Lots of different activities for children to do with a lovely outdoor area. Staff are friendly, approachable and great at what they do. Would highly recommend this nursery.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

My little one has been attending Hopscotch, Chester for a year now. She was 9 months when she started and right from day one, they have been really friendly and welcoming. Great settling in days at the start. The nursery facilities are fantastic, big rooms, very clean and fab outdoor area. The staff are brilliant with the children and I know she will be looked after 100%. Looking at 2nd child starting there shortly!

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

All three of my children have used this nursery, spanning over a total of 10 years. We chose this nursery as the start of their educational journey which then transitions them brilliantly onto primary school.
All the staff are fantastic! They all work incredibly hard to make sure the children are cared for and have fun, as well as taking the time to complete a learning journey for each child. The learning journeys include observations, photos and artwork.
The menu choices are varied and you will find your child has scoffed food that they won’t eat for you at home, despite your best efforts!
The “big garden” is awesome! Often there are pets to take care of and there are always wheels to zoom around the track on.
At the end, a graduation ceremony is held, including cap and gowns!
I cannot recommend Treetops highly enough, each child is made to feel very welcome, the activities are fun and the staff are fab. We will be sad to finally be leaving.
Keep up the hard work!!

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

My little girl is settling in really well thanks to the lovely staff and facilities at Hopscotch. She loves the toys and watching the other babies. I really appreciate how supportive the staff have been during her settling in time.

How likely would you be to recommend Treetops Hopscotch (Chester)? Likely

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Average Rating:   4.3 out of 5

Friendly staff in Little Monkeys room.

I think the quality of food could potentially be improved.

How likely would you be to recommend Treetops Hopscotch (Chester)? Likely

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Average Rating:   4.1 out of 5

My son has loved his time at Treetops. His key worker and the rest of the team have all been really caring towards him. They're great at keeping you updated on how they are doing and have been really supportive when he has been transitioning between rooms. Their garden is amazing and they seem to be really good at allowing the children to spend lots of time outdoors if they want to, which my son loves! I would say that it is quite expensive but as he enjoys it I'm willing to pay the extra.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.5 out of 5

We have two children, aged 10months and 3 years, at the nursery.
The level of care and nurturing of both children is exceptional.
In the 'baby' room our son has settled in very well after only one month and does a variety of activities.
Out 3-year-old is in the preschool and have developed a real love of learning through the activities and free play set up.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.8 out of 5

My child settled in very quickly, the staff are so friendly and welcoming.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Within 2 weeks of attending Treetops, my son's social interaction, communication and development took notable strides. He's two years old and he clearly looks forward to every day of nursery. The staff are friendly and professional and I really feel that I'm getting great bang for my buck

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

We have been particularly pleased with our daughter's personal development during her time at Hopscotch and notably in the 'Crocs' pre-school room. She has improved in terms of vocab and social skills, dramatically. I would like to extend special thanks to her key worker, whose knowledge and personal attention to the children in her care is second to none.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Sonia Harvey, Marketing & Events Manager at Treetops Hopscotch (Chester) responded to this review on 29 Mar 2017:

Many thanks for your review. It is great to hear how well your daughter is progressing at Treetops. We wish her lots more fun while learning with us!

I have 2 children within Hopscotch I cannot praise or thank the key workers for all their help and support.This is a nursery that identifies all key requirements, assists and develops all learning needs. When I leave my children I know I'm leaving them in the best capable hands.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.8 out of 5

Our daughter has been attending Hopscotch from the age of 6 months. From her very first months she has loved her time here and as parents we have always been impressed with how caring and dedicated all the staff are. Our daughter will be leaving this summer to start school and she will miss nursery so much.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Sonia Harvey, Marketing & Events Manager at Treetops Hopscotch (Chester) responded to this review on 29 Mar 2017:

Thank you for your review, we wish you and your daughter all the best in the future!

Wonderful place for child care. My daughter has learnt so much and its a joy to see her. Learning and growing after each session at the nursery. Staff are amazing.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

Sonia Harvey, Marketing & Events Manager at Treetops Hopscotch (Chester) responded to this review on 29 Mar 2017:

Many thanks for your review, we will make sure the team hear your comments!

Very good nursery, my child has come along massively, he loves counting and playing with his friends. He is always excited to go to nursery and comes homes telling us all the fun he's had. He has grown in confidence and his speech is improving on a seemingly weekly basis.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been attending Hopscotch for just over a year now and we are very happy with all aspects of the nursery.
My son arrives every day with a big smile and loves the staff. The nursery staff are brilliant, all very friendly and genuinely passionate about their jobs. They are accommodating and always helpful.
My son's language skills have progressed so much and we feel this is largely due to the patience and hard work of the nursery.
I would definitely recommend Hopscotch.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.9 out of 5

My 2 daughters have been coming here since babies and the nursery has had a great impact on their lives. Watching them grow into confident young children. The staff have always been amazing and they have loved every single one of them. They are in preschool now preparing for school, their next big adventure! They adore the staff in there and they act them out when at home during play. I will be sad to see them go when the time comes, but can not thank the staff team enough for all their hard work.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   5 out of 5

My son and daughter have a great time at nursery! The team are fantastic, taking a real interest in each child as an individual and working with us on how to develop, what they enjoy doing etc. The food is great and they rarely leave anything, often having seconds (or thirds)!
Excellent outdoor area.
Overall, we couldn't be happier and highly recommend this nursery.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.9 out of 5

Staff extremely friendly. My son is always very happy. Have built great relationships. Fantastic activities. Food could be slightly more adventurous - basic diet, high tea. Overall very happy.

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has been going to this nursery since she was 6 months old. The staff are all very caring and helpful. If a problem occurs, it is fixed promptly and I am very happy to leave my daughter there with all her friends (big and little).

How likely would you be to recommend Treetops Hopscotch (Chester)? Extremely Likely

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Average Rating:   4.8 out of 5

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