Partou Up & Away Day Nursery & Pre-school

6 Windward Drive, Estuary Commerce Park, Speke, Liverpool L24 8QR
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9.9 79 Reviews
  • Partou Up & Away Day Nursery & Pre-school, Liverpool
Partou Up & Away Day Nursery & Pre-school provides exceptional childcare and education for babies and children up to the age of five. The setting is one of the most well-established nurseries in Speke, having been open for over ten years.

The nursery provides children with a fun, supportive environment where they can play in the great outdoors every day. Children at the setting enjoy a range of inspirational learning activities in 11 vibrant playrooms, including a soft play gymnasium and sensory room.

Up & Away's experienced team hold childcare qualifications, paediatric first aid certificates and safeguarding training. Every team member has undergone an enhanced DBS check and the nursery has CCTV and secure door entry systems for added security.

The cook at Up & Away prepares fresh and nutritionally balanced meals and snacks in the nursery kitchen, providing children with healthy and delicious homemade food every day. The nursery's menu is prepared using quality, fresh ingredients and can be altered to suit any special dietary requirements.

Meals and snacks are included in the nursery's fees, as well as nappies, milk, wipes and sun cream. 15 and 30-hour childcare places are available for eligible families.

Call to make an appointment to take a closer look, because the team at Up & Away are so proud of their nursery.
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Funding & Fees

Contact Partou Up & Away Day Nursery & Pre-school to get a personalised quote.

Contact Partou Up & Away Day Nursery & Pre-school to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 28

Total Places for Children

  • 96

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • The nursery has it own car park - perfect for safe pick ups and drop offs.

Partou Up & Away Day Nursery & Pre-school Reviews (79)

9.9

Partou Up & Away Day Nursery & Pre-school has a Review Score of 9.9 (9.856) out of 10, based on 29 reviews in the last 2 years.
Over all time Partou Up & Away Day Nursery & Pre-school has 79 reviews.

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Date Published
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Total of 79, showing 61-79
Review from L D (Mother of Child) published on 3 August 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
I would like to be fair and honest with my feedback.
Therefore I gave only 2 stars for the staff and safeguarding.
In my opinion from what we experienced and witnessed, I feel most staff lacks attention, empathy, and knowledge of emotional well-being. Often I've seen staff being bored, sitting on
the floor next to crying children, not comforting them.
We also had quite a few incidents which could have been prevented by staff if only they were paying attention to the children.
There were some great staff, i.e. one staff member who left the nursery, but she was fab with kids.
Reply from Alison, Operations Manager North at Partou Up & Away Day Nursery & Pre-schoolThank you for taking the time to write a review and giving us your feedback. We are sorry to hear that you feel your experience at Up and Away was not a wholly positive one.
As a nursery, we work hard to ensure all our families receive the very best care at all times and we retain the excellent reputation we have worked so hard to gain. The welfare of all our children is of paramount importance and we have rigorous policies and procedures in place that ensure their safety and wellbeing whilst in our care.
We pride ourselves on exceeding parent’s expectations and would therefore welcome the opportunity to discuss the issues you have raised in more detail so we can better understand your experience.
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Review from Jackie V (Mother of Child) published on 19 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is thriving in this nursery. It has been a long process getting her settled in but now she absolutely loves going to nursery. The staff have been excellent at helping her to settle in and, now my daughter is talking, she mentions her favourite staff members constantly. After the confines
of lockdowns and a lack of opportunity to socialise, going to nursery has opened up a whole new world and it’s wonderful to see her flourish.
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Review from Lyndsey R (Mother of Child) published on 28 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one was born during the pandemic and the nursery was amazing at doing settling in days for him. Making sure he was comfortable eating and napping there before his 1st day. The staff in the baby room are amazing with my boy. He absolutely loves them. They are so good at communicating with me
and my partner about what my boy did, ate etc on that day. They have made me and my partner extremely comfortable with my boy's safety and security, especially during these times.
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Review from Nikoleta S (Mother of Child) published on 27 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery and great staff. My son is so very happy so to me, this is the best nursery! He goes in with a smile and comes out with a smile. He loves his teachers and always tells me what new things he has learnt.
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Review from Justyna W (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 12-month-old son is very happy in this nursery and he always comes out happy and smiling. Learning lots of new things every day and having lots of fun. Lovely staff working hard every day. Definitely will recommend this nursery to my friends.
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Review from Amy H (Mother of Child) published on 22 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first visit, the nursery manager and her team have gone above and beyond. A very welcoming and friendly, newly refurbished nursery with lots of space and things for a child to do/play with, the big garden and toddler room has been a personal highlight. The manager has been very accommodating
to our requests eg. to add/move around days and to our dietary requirements - our child feels very comfortable and happy with her and the team, who are always available to talk via phone or email and very informative at the end of each session.
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Review from Ben R (Uncle of Child) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could go on all day if I was asked how this nursery is because the nursery is absolutely amazing. All the children always look so happy and are having fun. The staff work so hard with every single child to teach them as much as possible and make them smile. You can tell by the joy the kids have, how
much they love the nursery. Thank you to all the staff and the nursery as a whole, for doing what you do and making the children feel safe and loved.
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Review from Anna L (Mother of Child) published on 16 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery since December last year and really enjoys coming to see the staff every day. The menu is fantastic and offers a wide range of different foods for her to try and has really impacted her, being willing to try new things. She comes home with a smile each day and loves
to play in the nursery gym. Lovely nursery.
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Review from Lewis W (Father of Child) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves coming to nursery and has an amazing bond with the staff team. The nursery is welcoming and staff are very friendly. My son comes out happy and has always had fun. I can feel completely at ease knowing my child is happy and safe.
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Review from Debbie (Mother of Child) published on 11 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are very professional and approachable, they always give a good handover of your child’s day when you pick them up. Nothing is too much. They’re also really well-liked by the children which is always a good sign.
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Review from Laura (Mother of Child) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been attending Up & Away since she was 12 months old and I can’t recommend this Nursery highly enough! The nursery building itself is so well maintained and the rooms for the children are lovely. Children have access to a gym, sensory room, library and a large outside garden area,
in addition to their ‘classrooms’. The food offered to the children is nutritious and I love that I can see what is on offer each day from the online menus. My little girl has a varied palate and has tried many new foods which she now loves. The staff are all very friendly and nothing is too much trouble for them. I know that they have my little girl’s best interests at heart and she is full of smiles each time I drop her off. All in all, an amazing nursery!
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Review from Ian (Father of Child) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter absolutely loves the nursery and we can see from her development how good the nursery has been for her. We have had one or two issues that we have had to raise but overall I am really happy with the nursery and the care they provide. They offer really good value for money and the development
app they use is very useful and appealing.
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Review from Rachael H (Mother of Child) published on 6 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really good nursery, I had no worries leaving my daughter here, she loved it. Every time we pulled in to the car park she would get excited and I was so sad to take her out when circumstances changed.
The only thing was that even though they are closed on Bank Holidays, we still had to pay for that
day, which is the case in lots of nurseries.
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Review from Sarah (Mother of Child) published on 28 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery for 2 years and has always been so happy and very well cared for. Since the nursery became Up & Away, there have been significant changes and improvements to the nursery including larger rooms, refurbished to a high standard throughout, new toys and new toilet facilities
for little ones which has helped hugely with potty training. The staff are friendly and take really good care of the children, and arrange lots of activities and different types of play. There is also an app which parents can use to get regular updates of children’s progress which is great for parents.


Overall, a great nursery and I would highly recommend to others.

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Review from A S (Mother of Child) published on 9 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been attending the nursery for over a year now and I cannot praise all the staff in this little “home away from home” enough. He has come along so much since the first day. I recommend Up & Away Day Nursery.
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Review from Sarah W (Mother of Child) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery for over 2 years now and since changing to Up and Away, it has been improved significantly. I love the new rooms, key fobs and the overall atmosphere of the place. My little girl always comes home happy. The staff have been brilliant on several occasions when my
daughter has had a convulsion or her temperature has spiked. I feel at ease knowing they are looking after her when I am in work.
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Review from Ashleigh J (Mother of Child) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends here and I can’t fault it. The staff are lovely and so welcoming. A special thanks to two members of staff in particular, for everything they have done, they are amazing.
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Review from Nicki D (Mother of Child) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery! The team are so helpful and friendly. Both my sons have attended this nursery from the age of 12 months. My eldest has just left to go to school and the nursery did an excellent job in setting him up ready to start “big school”. The recent renovation to the facilities is fantastic and
they have created a bright, clean, fun and safe environment for the children. The team look after the children like they are their own and I feel confident leaving my son with them throughout the day. My son comes home full of happy stories from his days at Up & Away which I can also review on the nurseries learning book app.
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Review from Naomi H (Mother of Child) published on 8 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really enjoys going to nursery, he has a good bond with his key worker and I can see he's happy when I drop him off. I know he eats well when he's there and tries a lot of different foods. The refurbishments are really impressive, the nursery is clean and airy with lots of modern toys and activities.
I like that the girls get the kids outside in their garden as much as possible, I do think the garden could do with a bit of love and care, but it's a good space for them. The manager is really flexible at accommodating my son if I need him to go in for an extra day.
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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Partou Up & Away Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.856 for Partou Up & Away Day Nursery & Pre-school is calculated as follows: ( (297 Excellents x 5) + (50 Goods x 4) ) ÷ 347 Ratings = 4.856
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Partou Up & Away Day Nursery & Pre-school is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Partou Up & Away Day Nursery & Pre-school to verify any information. View our terms and conditions. Partou Up & Away Day Nursery & Pre-school has an Enhanced Service - more info.