Stepping Stones Day Nursery Ltd

The Arboretum, 3 Arboretum Street, Nottingham NG1 4JA

Stepping Stones Day Nursery Ltd, Nottingham, Nottinghamshire
Stepping Stones Day Nursery Ltd, Nottingham, Nottinghamshire
Stepping Stones Day Nursery Ltd, Nottingham, Nottinghamshire

The aim at Stepping Stones Day Nursery Nottingham is to provide a secure, stimulating and caring environment, which will encourage your child to develop to their maximum potential whilst in a happy and homely atmosphere, this will then give your child the opportunity to freely express themselves through play and experience a variety of activities.

Stepping Stones Day Nursery Nottingham accepts children from the age of 6 weeks to 8 years and can provide registration for children up to 8 years for summer clubs if required.

Stepping Stones is located just two minutes walk from the Nottingham High School Tram Stop and five minutes walk from the City centre.

It accepts all forms of childcare vouchers as well as offering places on both the 'Two Year Early Learning Program' (Free 15 hours for children entitled aged two) and both the 15 and 30 hour 'Education Grant' program for children aged three and above.

Please visit an extensive website to view further information and help in how to apply for funding.

Owner: Gary Holmes

Person in charge: Louise Smalley (Nursery Manager)

Local Authority / Social Services: Nottingham City Council

Number of Staff: 45

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 149

Age Range: from 0 years 2 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: 1 week Christmas

Parking:

There is parking on site.

Vacancies

10 Child Vacancies

posted 22 Nov 2017

Please give us a call to discuss your childcare needs.

Reviews

8.6 Stepping Stones Day Nursery Ltd has a Review Score of 8.6 (8.577)

The Review Score of 8.6 (maximum of 10) for Stepping Stones Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Stepping Stones Day Nursery Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.693 for Stepping Stones Day Nursery Ltd is calculated as follows: ( (157 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 215 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.884 Points relating to the number of positive Reviews for Stepping Stones Day Nursery Ltd is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 29.8 positive Reviews (149 registered maximum number of service users ÷ 5). 4 Reviews ÷ 29.8 Target = 0.134

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stepping Stones Day Nursery Ltd?

  • Extremely LIKELY
    16
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stepping Stones Day Nursery Ltd

  • Mother of Child
    14
  • Father of Child
    2
  • Grandmother of Child
    1
  • Nanny/Carer of Child
    1

Our daughter who was not a native English speaker and attended Stepping Stones for 3 weeks and she had really nice time in the nursery. All the teachers were friendly. The management of the nursery school is excellent as they are in the school all the time and trying to help each parents. We are grateful for the nice friendly circumstances and lot of creative activities in the nursery. I strongly recommend to everybody.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been coming here since he was a baby and the environment at the nursery is really good. The staff are respectful and friendly. Also very informative. You can see that they have a genuine love of children and are invested in their learning and development.
My son loves nursery and most of the time he doesn't want to leave!

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Overall very impressed. The nursery has recently been extended and is bright, colourful, with lots of toys and equipment. All the children were happy and enjoying lots of activities, helping them to have fun, explore, learn and interact with each other. The staff were helpful when I visited and were caring and professional. The outside space is bigger than many nurseries we have visited and is safe, fully enclosed with lots of toys and equipment to use. Love the coloured rooms to identify which age range is catered for.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our child has attended Stepping Stones from 9 months till 3 years old, we believe it is the start in life that our daughter had that has made a massive impact on her development. She is clever, well mannered as well as eager to learn. She is definitely at her development stage and more.
This is all thanks to the wonderful team that has cared for and supported our daughter throughout the whole of her journey with you all. We are very proud and would like you all to know how much our time at Stepping Stones meant to us. So a big thank you to you all. We will miss you.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would recommend the nursery to anyone my first born son started at 9 months old and I still recall feeling at ease at work knowing and trusting that the staff at Stepping Stones would take great care of him. I value the fact that most members of staff are extremely maternal and are fantastic with the children. My daughter will be starting Stepping Stones in January 2016 and I am confident that they will deliver a fantastic service. The staff have helped my son beyond words they are a credit to the nursery and I am extremely grateful for all their support, patient and care towards him. I hope that you continue to do extremely well as a nursery. As a parent, one of the hardest thing to do is to leave your child with anyone, but as a nursery, you have made this part a bit easy for me.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Satisfactory

Activities: Good

Staff: Satisfactory

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Both of my daughters have attended Stepping Stones and in the 5 years we have been coming, I have never had any reason to complain about anything. The nursery was recommended to me, and both my eldest daughter and I loved it from the very first time we looked round. The girls adore all the members of staff, most of whom, have been there throughout the five years. They eat home cooked meals they probably wouldn't even touch if I tried making it, and always more that one portion without fail! My younger daughter suffers from eczema and they have always applied her necessary creams and ointments frequently and met all her additional needs.

Every member of staff is friendly, welcoming and caring and the atmosphere is always so positive, no matter what time of the day. I leave them knowing they are safe, well cared for and above all having the most amazing time ..... I could not think of anywhere else I would want them to be! Thank you so much Stepping Stones.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would like to take this opportunity to say a massive thank you to all at Stepping Stones Day Nursery!
This is a bittersweet review for me as my last daughter is due to be leaving to attend School, as I'm sure you can appreciate it's very emotional.
The fact that for the past seven years in total both of my girls have attended here speaks volumes within itself!
The level of care within the nursery is outstanding! One of my daughters is an introvert and the other an extrovert, both have come on leaps and bounds during their time here. Having their personal needs being tailored for individually.

I myself am sad to be saying goodbye, never mind my Daughter. Thank you especially to the staff, an amazing run family nursery, to say you are the proprietors and how down to earth and welcoming you are is the key to your success. Also not forgetting the amazing team behind you from the yellow room all the way to blue! Congratulations on your expansion and we will miss each and ever yone of you!

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended from the age of 18 months to 4 years. We have found that the care given to my daughter has been brilliant. The staff are really supportive and my daughter has always formed a great bond with the wonderful members of staff.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Wonderful environment for the children, and the staff are all brilliant. My children love going to nursery its a shame my eldest is going to school now, I would have kept him there for another year. Thank you for being great !!!

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Before I chose this nursery my son was in other and he can't be accustomed. In Stepping Stones he was happy very soon, every time when he came back he was happy and ready to go there again. I will recommend this nursery for everybody who's working, professional staff and very friendly place.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has been attending Stepping Stones for nearly one year she has attended other nurseries before, but since she has been at Stepping Stones she has developed really well in all her areas... She started in Green room 1 and loved all the ladies, she formed some good relationships with the ladies as well as the children, she then moved to blue room 1 and she enjoyed it very much. She is now in blue room 2 and she loves it, she has a very special bond with one of the ladies in blue room 2. All the ladies from both blue rooms are really nice and friendly and always ready to support... I know my child is safe and been looked after.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I honestly cannot imagine a better nursery than Stepping Stones Nottingham. The care and appreciation they show to each child makes every family there feel special. Every baby and toddler is cherished as they grow into a pre-school. As the children grow they are gently introduced to education through play, learning to investigate the world and learn about it in fun and innovative ways. An integral part of this is Forest School where the older children take well supervised trips to nearby parks (one of which borders the nursery grounds) to learn about nature, create natural art, learn about seasons and plant bulbs and spot animals. Staff need to have obtained at least an NVQ2 to work there so they are all well qualified as well as dedicated. Most importantly though my daughters 1.5 and 6 live it there.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since starting the nursery I have found my charge to be very happy and content with her environment. The staff who care are very attentive and provide all information when collecting.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Since my daughter started attending stepping stones I feel happy and at peace with myself "the guilt of leaving your child/children while going to school/work". The facilities and staff are always happy to explain things as well as all the updates of my child while she is there. This has really made me feel at ease and not feeling guilt of leaving my child in care. Stepping stones have families at heart. What a fantastic nursery.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My experience since day one has been absolutely great. The previous manager and all present staff were all welcoming and supportive! In situations such as when I experienced unemployment the team were very understanding and supportive until I found new employment. In cases when my child was ill, all their policies and procedures were executed very well. The day to day feedback of my child's day is always given in such a way that as a parent I do not feel like I have missed out on my child's day. The work they educate the kids with is really well presented to both the children and the parents. I always feel that the staff and team are working with me and I with them when it comes to my child's development skills and well being! I love this Stepping Stone Day Nursery and I would truly recommend it to anyone!!

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending the nursery (yellow room) for the past 3 mths and she has been wonderfully looked after. The staff are lovely and very caring towards the children. The food is great, they offer a wide variety of meals. I would definitely recommend this nursery to other people.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended Stepping Stones (Blue Room) for just a brief period of time, due to relocation. She has been exceptionally happy here and progressed very well. The staff are caring, thoughtful and accommodating. The food is excellent and varied. My daughter loves the outdoor space and all the staff. Thank you Stepping Stones!!

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The nursery itself is clean, safe, and have good places to allow the children play. The staff are friendly. Of course every thing has something negative, however, the thing I noticed the most was that sometimes I bring my child at 10:45 am, and the staff of her room always say that she will not have lunch because she came late even though her place is full time. This is not acceptable at all.

How likely would you be to recommend Stepping Stones Day Nursery Ltd? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Poor

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Poor

Gary Holmes, Managing Director at Stepping Stones Day Nursery Ltd responded to this review on 27 Aug 2015:

Dear (Mother of Child)

Thank you for taking the time to review us on the day nurseries website.
I am very pleased to see your comments about the nursery, especially it's cleanliness and that you are both pleased with the staff and the care they provide.

I am of course sorry to hear that you have had an issue with your child's meal requirements. With Stepping Stones being quite a large family run day nursery it does take a lot of planning and preparation to ensure all our children are catered for.

As we serve our dinner time meal at 11.30 in most rooms we have to start preparing them from around 08.00 in the morning. These meals are made to the numbers that the staff leave with the cook the evening before. Therefore a full time child will always receive a lunch meal as long as they attend before 11.30, problems arise when children arrive after this time as we are unable to keep food due to food hygiene requirements.

We are always available in the office should you wish to discuss this matter further and I am sure we can come up with a solution that will work for your child and you will find acceptable.

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