Serendipitys Day Nursery & Pre-School Newark

79 Appleton Gate, Newark-on-Trent NG24 1LP
Review Us
Top 20 award
10 182 Reviews
Serendipitys Day Nursery & Pre-School Newark is part of a nursery group that prioritises quality early years learning, as well as being committed to equality and diversity. By using self-evaluation techniques, the provider looks to ensure positive steps are always being taken towards furthering the service's potential.

A qualified team look to treat all children as precious, inspiring them to learn and develop within a healthy and secure environment where they can also enjoy sound nutrition. There is a purpose-built sensory and sleep room and good parking for parents.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Laura Lay (Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 58

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Half Days cost £37.00 (8-1 or 1-6)
    Full Days cost £67.50 (8-6)
    Full Time cost £64.00 (5days 8-6)
    Early Starts cost £7.50 from 7am

  • We offer a number of delivery models for FREE childcare for eligible children from 9 months old.

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays

Parking

  • They have a car park on site which parents and visitors can use when visiting the nursery.

Serendipitys Day Nursery & Pre-School Newark Reviews (182)

Total of 182, showing 141-160
10

Serendipitys Day Nursery & Pre-School Newark has a Review Score of 10 (9.991) out of 10, based on 37 reviews in the last 2 years. Over all time Serendipitys Day Nursery & Pre-School Newark has 182 reviews.

Overall Experience

  • 181
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Date Published

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Review from Beth H (Mother of Child) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been incredible with my daughter. They made settling in easy and she has now come on leaps and bounds due to the care, effort and support that all staff have offered whilst being at the nursery. I can not fault them, they are always accommodating if changes are needed to nursery days
and have been understanding. Again an absolutely brilliant nursery that offers plenty of opportunity for personal growth and development and I'm pleased to have sent my daughter here.

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Review from C F (Mother of Child) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic and have really helped my daughter progress especially with her speech as she struggles with certain words and letters. The staff have really supported her and myself.
I would highly recommend Serendipitys Newark to all family and friends for their children.

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Review from Lisa K (Grandmother of Child) published on 12 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson is happy here and learning so much thanks to your staff members who are brilliant with him.

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Review from Thomas S (Father of Child) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic support, friendly helpful staff always happy to help parents and children. Nice warm welcome on every arrival. My child really feels comfortable here and would highly recommend. Never any problems and my little one is so settled, be sad to see my little one leave when she starts school in
September.

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Review from Michele K (Mother of Child) published on 10 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is amazing and I can't thank the staff enough for helping my little boy. The management team are very proactive and nothing is too much trouble. We will be sad to leave nursery in August but I know he has had the best start at Serendiputys ready for his next adventure at school.

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Review from C B (Mother of Child) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional throughout. Management are extremely supportive when organising my child's days due to my rota always changing. The early starts are very useful due to working shifts. Staff always give a thorough handover and update us on our child's progress with speech and social skills making it
personal and family centred. I always know my child is in safe hands when I drop him off, all staff are a credit to the service.

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Review from Jude R (Mother of Child) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery. The staff are absolutely amazing and so friendly. They always try to accommodate childcare if you need to change it. My little boy absolutely loves nursery and is always excited to go. He has learnt so much since being there. They also keep parents informed about their
progress and always tell you about your child’s day. All staff make an effort to know your child and their needs. I wouldn’t go anywhere else. I can’t thank them enough for all the help they have given me and my family.

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Review from Lyndsey (Mother of Child) published on 6 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has attended nursery from eight months of age and is now nearly four years old. We could not have wished for a better nursery for him to go to! Nothing is too much trouble and the love and care the staff provide the children is comforting as a first-time parent. His transitions from the baby
room to toddlers and then to preschool have all been smooth and well planned. We cannot thank the lovely staff enough.

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Review from Simon A (Father of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Staff and care for your children.
Educational and fun activities on a daily basis that children love.
A high standard of variety meals provided.
It's a hard thing to leave your child in someone else's care but when they smile at the sight of their carers and you see the pictures of them
in their activities etc you can leave knowing they're in safe hands and getting a lot of positive out of the nursery experience.
All-round excellent nursery, highly recommended.

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Review from Hannah H (Mother of Child) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have thrived under the care of Serendipity's Day Nursery Newark.
The staff are friendly and beloved by the children. Their policies are flexible in terms of attendance, which was a blessing when returning to shift work after having my eldest child.
I often recommend this nursery
to other parents, it's been really wonderful for our family.

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Review from Jo E (Mother of Child) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son was really upset when first started attending over the past few weeks the ladies have really settled him in and he’s started to enjoy going now and I feel confident leaving him. Highly recommend.

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Review from Jess S (Mother of Child) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Newark branch is fantastic!! My daughter loves being at nursery and she has progressed so much since being at nursery. The staff at the nursery are fantastic they keep you up to date with what is going on at the nursery and what they have done on the day with my daughter. Management is also fantastic
they are always around for you to ring or speak to face to face and are always happy if you have any concerns to work with you for the best outcome of your child. They are also very flexible or as flexible as they can be with when you need your child to go to nursery they were the ONLY nursery in Newark that would accommodate my 3-week rolling rota for my little girl!! I would not send my child anywhere else absolutely fantastic nursery and I can not thank them enough for the progress they have brought out in my little girl!!

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Review from Marie W (Mother of Child) published on 2 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Son has been going to Serendipitys at Newark for a year now and he loves it. Leaving your little ones to go back to work or for other reasons can be an anxious time however everyone here makes it so much easier to deal with. All the staff are amazing and are so friendly and kind. Any changes we have
had to make to hours and days have been accommodated which has been really helpful for us. The meals are varied and nutritious and its good to know our son is getting everything he needs. He has developed so much in the last year and a lot of that is thanks to these lovely people x

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Review from N A (Aunt of Child) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting in September 2018, my nephew has come on leaps and bounds.
All the staff are so friendly and you are made to feel welcome as soon as you enter the building.
I would highly recommend this nursery to anyone looking for a home from home environment.

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Review from Julie L (Mother of Child) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly, approachable staff.
Lots of child-friendly activities.
Flexible in meeting my childcare needs.
Clean and tidy.
Lovely food.

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Review from Samantha S (Mother of Child) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never had any concerns with my son's care in his time at Serendipitys Newark. He has been there almost a year and will most likely stay there until he goes to school.
They are great at keeping you informed on any issues, always have a smile and a door always open approach which wasn't always
the case when my eldest used to go to another nursery.
Most importantly, my son is happy, if he's happy then so am I. I have and will continue to recommend them.

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Review from Simon H (Father of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Serendipitys Day Nursery & Pre-School Newark for three years. She has always come home with a smile. She is very content, well looked after by the staff and always engaged.

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Review from Kirsty J (Mother of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys his time at nursery and happily goes in to play. The staff are all really friendly and make time to know you. There is a good number of activities for parents to get involved too. The variety of food is great and often he will eat things he wouldn't eat at home.

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Review from Drew H (Father of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to this nursery for two years and if anyone asks I will highly recommend Serendipitys Day Nursery & Pre-School Newark to them. They were friendly as well as excellent with my son.

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Review from Nicole H (Mother of Child) published on 31 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery now for 2 years and the support of all the staff are amazing, easy to talk to and help my child learn so much.

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Current Review Score: 10.0 (9.991)

Overview of Review Score

The Review Score of 10 (9.991) out of 10 for Serendipitys Day Nursery & Pre-School Newark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.991 for Serendipitys Day Nursery & Pre-School Newark is calculated as follows: ( (440 Excellents x 5) + (4 Goods x 4) ) ÷ 444 Ratings = 4.991

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Serendipitys Day Nursery & Pre-School Newark is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 number of registered child places is 11.6, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

Top 20 Nurseries East Midlands 2025

Recipient: Serendipitys Day Nursery & Pre-School Newark

Date: Monday 31 Mar 2025 More details

Top 20 Small Nursery Groups 2025

Recipient: Serendipitys Day Nurseries

Date: Monday 31 Mar 2025 More details

Top 20 Small Nursery Groups 2024

Recipient: Serendipitys Day Nurseries

Date: Thursday 28 Mar 2024 More details

Meet the Team (16)

Laura

Laura Lay

Job Title: Nursery Manager

Joined: 2014

Charlotte

Charlotte

Job Title: Deputy Manager

Joined: 2015

Deputy Manager
Louise

Louise Watkins

Job Title: Babyroom Head

Joined: 2023

Babyroom Head
Beth

Beth Scotney

Job Title: Baby room staff

Joined: 2015

Baby room staff
Louise

Louise

Job Title: Baby room staff

Joined: 2020

Baby room staff
Trinity

Trinity Freshney

Job Title: Baby room staff

Joined: 2023

Baby room staff
Phoebe

Phoebe Leek

Job Title: Toddler Room Head

Joined: 2017

Toddler room head
Nat

Nat

Job Title: Toddler Room Staff

Joined: 2010

Toddler room staff
Izzie

Izzie Starkey

Job Title: Toddler Room Staff

Joined: 2022

Toddler room staff
Nichola

Nichola Mills

Job Title: Toddler Room Staff

Joined: 2023

Toddler room staff
Cam

Cam Bailey

Job Title: Preschool Room Staff

Joined: 2009

Preschool room staff
Charlie-Anne

Charlie-Anne Schindler

Job Title: Preschool Room Staff

Joined: 2022

Preschool room staff
Alicja

Alicja Swiatek

Job Title: Preschool Room Staff

Joined: 2023

Preschool room staff
Sophie

Sophie Steele

Job Title: Preschool Room Staff

Joined: 2023

Preschool room staff
Katie

Katie Coulter

Job Title: Lunchtime Assistant

Joined: 2023

Lunchtime assistant
Lisa

Lisa Thomas

Job Title: Lunchtime Assistant

Joined: 2022

Lunchtime assistant

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Serendipitys Day Nursery & Pre-School Newark to verify any information. View our terms and conditions. Serendipitys Day Nursery & Pre-School Newark has an Enhanced Service - more info.