Serendipitys Day Nursery & Pre-School Newark

79 Appleton Gate, Newark-on-Trent NG24 1LP

Serendipitys Day Nursery & Pre-School Newark, Newark-on-Trent, Nottinghamshire
Serendipitys Day Nursery & Pre-School Newark, Newark-on-Trent, Nottinghamshire
Serendipitys Day Nursery & Pre-School Newark, Newark-on-Trent, Nottinghamshire

Serendipitys Day Nursery & Pre-School Newark is part of a nursery group that prioritises quality early years learning, as well as being committed to equality and diversity. By using self-evaluation techniques, the provider looks to ensure positive steps are always being taken towards furthering the service's potential.

A qualified team look to treat all children as precious, inspiring them to learn and develop within a healthy and secure environment where they can also enjoy sound nutrition. There is a purpose-built sensory and sleep room and good parking for parents.

Group: Serendipitys Day Nurseries

Person in charge: Sue Pettifor (Manager)

Local Authority / Social Services: Nottinghamshire County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 49

Age Range: from 0 years 6 months to 7 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0715-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Serendipitys Day Nursery & Pre-School Newark has a Review Score of 9.4 (9.389)

The Review Score of 9.4 (maximum of 10) for Serendipitys Day Nursery & Pre-School Newark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Serendipitys Day Nursery & Pre-School Newark in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.879 for Serendipitys Day Nursery & Pre-School Newark is calculated as follows: ( (189 Excellents x 5) + (26 Goods x 4) ) ÷ 215 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.51 Points relating to the number of positive Reviews for Serendipitys Day Nursery & Pre-School Newark is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.8 Target = 0.510

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Serendipitys Day Nursery & Pre-School Newark?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Serendipitys Day Nursery & Pre-School Newark

  • Mother of Child
    14
  • Father of Child
    2
  • Grandfather of Child
    1
  • Grandmother of Child
    1

Starting my boy in pre-school for the first time had me feeling a whole mix of emotions was he going to be ok without me? is he going to be upset? I was anxious and worried. Being a mum leaving your child for the first time is a difficult thing to do.
All the staff at Serendipity's day Nursery, however, were amazing and got rid of those feelings right away. They were warm, welcome and most of all made my little boy feel at ease almost right away. There has never been a day go by where they don't welcome us in with big smiles. The food menu is great the activities fun and my boy is loving it. I can't thank them enough for all their efforts and allowing me to go to work knowing he is happy and content.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My two-year-old son absolutely loves coming to Serendipity's and has so much fun during the day doing interesting activities and playing outside. The meals are fantastic - he eats so well.
All the staff are wonderful and friendly and clearly care about him and his well being. He often comes home with new paintings and crafts which are proudly shown to me, not only by my son, but also by the staff who seem to be as proud of his efforts as I am.

I'm very happy with Serendipity's and am so thankful we found them! The staff work really hard and you can see they are so passionate about what they do, they always have a welcoming smile on their faces when we drop him off and pick him up and they always have time to speak to us if we have any concerns or just want a chat.

I would recommend Serendipity's to everyone.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I was very nervous about leaving my 4-month-old daughter to go back to work, but I needn't have been. From the first visit to today, I have had no need to complain or worry. The team at the nursery have become an extended part of the family and my daughter loves going there. They are nurturing and loving, the setting is brilliant and I couldn't want for better.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Extremely happy with the care this establishment offers for our son. Nothing is too much trouble for them. He is very happy there and making good progress. We are always well informed on what he has been up to during the day when we pick him up.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our granddaughter has come on leaps and bounds. We would highly recommend this nursery to all our friends and relatives as the staff are so good with the children. Plus they let us know all about what the children have been doing throughout the day.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lovely nursery, always welcoming and friendly. I love my son attending here, he loves it.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are always smiling and extremely friendly. Nothing is too much trouble for them. The setting is clean and has a "happy" feel about it.
It's like going home when you enter the building.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our son has been going since he was 7 months old. He is now 11 months old, and in that space, we've seen him grow more confident and become more sociable. He is more interactive with people, tries to say words, waves, gestures hello and goodbye, and responds more to nursery rhymes. He only goes to nursery 3 times a week for a half-day session each time, and yet, in that small window, the nursery has had so much impact on him. These days, he's always happy and excited when we drop him off (though, it wasn't always this way - he did use to cry initially). The staff are all very friendly and nice; our boy loves and has taken to them. We are definitely very pleased with his progress and will recommend the nursery wholeheartedly to others.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing nursery, they have all been supportive towards my family and more importantly my 11 month daughter and five year old daughter. They have helped and encouraged my youngest reach her milestones and have been there supporting my oldest through an emotional time that the family is going through. They are incredible and I cannot thank them enough.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has only been there for a month, but I can tell that her learning is coming on so much. They work with me if I'm trying something new, they help me. Would definitely recommend the nursery.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Children always very happy and progress well. The nursery manager is very approachable and always happy to help in any way she can.

They are very good with providing food/snacks for children with allergies and always make sure they are never left out.

Fantastic outdoor play spaces divided into toddlers and pre school.

Would 100% recommend.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent staff, very understanding and supportive of our children and their individual needs. Friendly, happy environment. Fantastic support of child's developmental with variety of methods for encouraging individuality and group play. Staff are friendly and great for parents to talk to, its a great overall environment. Priced a little higher than other nurseries in the area but you pay for a good service and excellent care. Food menus are great and my children certainly eat well at nursery but also if a child doesn't enjoy a meal alternatives are provided which is great to know. I have been very happy and comfortable sending my two children here and feel their development has been enhanced by this nursery.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I think that Serendipitys is a really good nursery. All the staff make a real effort to get to know each child and their parents. The staff at the nursery always make you feel welcome and are really polite to you. The staff at the nursery work really hard and well together so that they can give every child in their care the best experience ever.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

MY experience has been good, the staff are really friendly, caring and trustworthy. The food is always fresh with different variety The activities and development are great, I feel like my son has learnt a lot since attending Serendipitys.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff are all good, and look after the children very well. The children spend time outside and are often on walks. They do a lot of messy activities with the children and are always thinking up new things for the children to do.
They are always very willing to help me get the children and their belongings to the car when I collect all three of my grandchildren. All the staff seem to enjoy being at work and the grandchildren love going there.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son loves going to pre-school. He is 4 and started at the nursery when he was 1. He has come on no end, he is above where he should be developmentally and I'm sure most of that is down to the fact he is happy and relaxed in the environment.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been at the nursery since she was nine months old and she has just turned two. Since the start we have always been impressed by all the staff with their friendly and professional manner. They have always been great with her and she is always laughing and smiling when I collect her at the end of the day. The staff have been amazing with helping her development as she is picking up new skills (and showing off others) that she has learnt during her time there. I would highly recommend the manager and her team to anyone looking for someone to take care for their little ones whilst we have to work.

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 2 daughters both attend Serendipitys one in the baby room and one in preschool. They both absolutely love it there and have grown and developed so much from the experiences they have at nursery.
When looking for a nursery place for my now 4 year old we selected Serendipitys because of the enthusiasm and care that the Manager and the team demonstrated when showing us round. In the 4 years she has been attending this has remained the case and It really has a great loving family atmosphere that leaves you with no doubt you are leaving them in safe pairs of hands

How likely would you be to recommend Serendipitys Day Nursery & Pre-School Newark? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2016

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