Draycott Road, Upper Tean, Stoke-on-Trent ST10 4JJ
Children 1st @ Acorns Upper Tean is situated within picturesque countryside and is easily accessible from the A50. The nursery has been refurbished to offer spacious, age-appropriate rooms for babies, toddlers and pre-school children.
A friendly and enthusiastic team of staff are fully trained and experienced to provide a rich and stimulating learning environment for the children to learn, explore and play in. The ratio of staff to children is high to ensure each child receives the maximum level of support and care.
The nursery features a large garden designed to maximise the potential for outdoor play in all weather conditions, with carefully chosen, age-specific equipment. The staff encourage the children to choose their own activities both indoors and outdoors to support independent learning.
The nursery operate an open door policy and welcome parents to share information about their child on a daily basis.
An 'out of school' care facility is also available for children aged between five and twelve years.
Children 1st has been an award winning, family-run childcare provider since 1988 and are an accredited training centre. Fully grant funded places are available for children aged three and four years.
Group: Children 1st Day Nurseries
Person in charge: Amy Brown (Nursery Manager)
Local Authority / Social Services: Staffordshire County Council
Number of Staff: 30
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 140
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & Christmas
The Review Score of 9.7 (maximum of 10) for Children 1st @ Acorns Upper Tean is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 55 Reviews over all time. This Average Rating is also the rating value for Children 1st @ Acorns Upper Tean in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 22 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.867 for Children 1st @ Acorns Upper Tean is calculated as follows: ( (581 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 660 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.786 Points relating to the number of positive Reviews for Children 1st @ Acorns Upper Tean is based on 22 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 28 positive Reviews (140 registered maximum number of service users ÷ 5). 22 Reviews ÷ 28 Target = 0.786
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Children 1st @ Acorns Upper Tean has a Review Score of 9.7 (9.653)
Review submitted from a Website Submission by Stuart F (Father of Child) on Thursday 1 February 2018. Relates to February 2018.
My daughter has attended the nursery since she was 1-year-old and is now in Early Years. The care and education has always been second to none. All of the staff are so welcoming and attentive and Children 1st @ Acorns Upper Tean has become a second home for my daughter. I have never had any concerns and I am sure that if I ever did, the nursery manager would deal with this immediately. The environment is amazing and the outdoor space is fabulous with the equipment and large field to run and play on.
My daughter used to be a fussy eater but with the help of the staff and the lovely appetising meals on offer has now overcome this and she will now eat anything.
I could not recommend Children 1st @ Acorns Upper Tean nursery enough.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Rebecca N (Mother of Child) on Sunday 28 January 2018. Relates to January 2018.
I cannot recommend the nursery enough! The staff go out of their way to make the children feel happy and settled and I know that my little boy really enjoys going to the nursery to see his friends and take part in new activities. The communication to parents is fantastic. I love getting little bits of information letting me know what he has done during the day. A brilliant setting-we love it!
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Samantha S (Mother of Child) on Friday 19 January 2018. Relates to January 2018.
Staff great. Nursery is very very flexible with dates. My son enjoys his time there.
Variety of food for my son and he loves the iPad.
I love the nursery sending me updates on the app.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Alexandra H (Mother of Child) on Thursday 18 January 2018. Relates to January 2018.
My daughter really enjoys it at Acorns. The staff are always friendly and competent. My daughter has learnt so much since attending.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Claire H (Mother of Child) on Wednesday 17 January 2018. Relates to January 2018.
My daughter has been going to Acorns for the past 16months. We have been more than happy with how she has been cared for. All the staff are friendly and approachable and she absolutely loves her key worker! We are always kept informed of what she’s been up to by the staff and with the app. I would definitely recommend Acorns.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Charlotte E (Mother of Child) on Wednesday 17 January 2018. Relates to January 2018.
Fantastic Nursery/ Preschool. They have been amazing with my daughter. She has learnt so much since she started here.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Rebecca (Mother of Child) on Tuesday 16 January 2018. Relates to January 2018.
Our little boy has a fantastic time at Acorns Nursery. We were anxious at first to leave him when I returned to work but have been so happy and relieved knowing that he is well looked after by all of the staff. The ladies who care for him are friendly and loving and I can tell that he sees them as a little family. The activities are brilliant and he's always getting up to something new and exciting each day. There is a strong focus on learning and progressing to the next stage in his development and it's great to see this being encouraged by all of the staff. Not a bad word to say, keep doing what you are doing!
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by B B (Mother of Child) on Tuesday 16 January 2018. Relates to January 2018.
Staff are lovely, my little boy loves going. Always happy when picked up. Seems to do alot of painting and water related activties. Helps with his learning.
Food is lovely, eats everything as far as I'm aware.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Likely
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Review submitted from a Website Submission by Gemma E (Mother of Child) on Thursday 11 January 2018. Relates to January 2018.
My little boy has attended this nursery since he was 9 months old and is now 3.
He loves every day that he’s there and I’ve never had any concern in leaving him there.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Laura A (Mother of Child) on Wednesday 10 January 2018. Relates to January 2018.
We feel very lucky to have such an incredible nursery. Providing a fun, happy, learning environment with the most amazing staff who can’t do enough for the children and parents alike!
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Madonna H (Mother of Child) on Wednesday 10 January 2018. Relates to January 2018.
Lovely nursery, great staff, great facilities and amazing outside space. Not a small cramped nursery. The rooms are more than big enough and with the extension of the baby space now the rooms seem even bigger.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Natalie S (Mother of Child) on Wednesday 10 January 2018. Relates to December 2017.
Fantastic nursery, excellently run by the manager and the staff are fantastic my children love it. It is truly brilliant.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Melissa A (Mother of Child) on Wednesday 10 January 2018. Relates to January 2018.
We are very happy with staff and surroundings at the nursery. Learning and attention to detail is second to none. Our daughter is very happy at nursery and would highly recommend.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Amy D (Mother of Child) on Wednesday 10 January 2018. Relates to January 2018.
I have sent both my children to Children 1st @ Acorns Upper Tean and currently, my daughter attends two days a week until she starts school in September. I could not recommend Children 1st @ Acorns Upper Tean enough. My daughter always comes home with a huge smile after having a fun packed day. The staff are excellent and I can relax knowing my daughter is in a safe, clean environment.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Katie P (Mother of Child) on Wednesday 22 November 2017. Relates to November 2017.
My child has attended Children 1st @ Acorns since he was one. He is now two and a half. During that time I have found the staff to be extraordinarily helpful, knowledgeable and professional while still offering a very personal individual service.
They respond immediately to my child's needs and communicate in a variety of ways so I always feel in touch with his care and learning. I wouldn't hesitate to recommend Acorns, truly outstanding all around.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Elizabeth C (Mother of Child) on Tuesday 21 November 2017. Relates to October 2017.
In short, excellent. Our son has come on so much in terms of confidence and learning. The staff are so helpful and friendly. We could not be happier.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Sally-Anne (Mother of Child) on Thursday 16 November 2017. Relates to November 2017.
I have used Children 1st @ Acorns Upper Tean for my three children. I wouldn’t go anywhere else. The staff are welcoming and approachable. My youngest who attends full time cried the other week when she couldn’t attend due to illness. She is eager to go each morning.
She is well catered for and growing in confidence, her ability to carry out a variety of tasks is improving all the time. I am amazed at her achievement so far. She is encouraged by all her milestones. A fabulous job is done by all. We can not recommend the nursery enough to others.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Mark P (Father of Child) on Tuesday 14 November 2017. Relates to November 2017.
Children 1st @ Acorns Upper Tean presents a warm family atmosphere at all times. The staff are extremely attentive to the requirements of all children present and proceed with the development of the little ones future in the correct manner actively encouraging them to fulfil a positive role in our society.
The children's happiness and safety are assured at all times while they are present in this outstanding environment. A first-class team working to the highest standards at all times. When you demand the very best this is it. Well done team!
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Tracy M (Mother of Child) on Monday 6 November 2017. Relates to November 2017.
My son has been attending this nursery since May. I was nervous about returning to work but from the initial visit, I felt immediately reassured that my son would settle quickly and be well looked after. The settling in sessions were wonderful with great care taken to find out as much as possible about my sons routine and our preferences. There is a wealth of stimulation from the environment, to the structured activities that take place during the day, inside and out. My little boy has blossomed within the environment and the staff's attention to detail is wonderful. The Eylog is wonderful to keep parents up to date with learning and development goals and it brightens my day when I can see an update/ photos and that my son is having fun.
In the last month, my son has developed a temporary intolerance to lactose and the nursery have been fantastic at accommodating the change in his diet. I would highly recommend the nursery.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Kerry S (Mother of Child) on Friday 3 November 2017. Relates to November 2017.
The nursery is set in a lovely homely environment, with a warm family feel to it. The staff are friendly and caring and I feel they are easily approachable. The nursery room is full of enrichment, with clear structure throughout the day rather than the "free for all" approach that some nurseries tend to go for.
My little boy can sometimes be fussy about food, but it is always noted he has eaten all of his meals, and I'm not surprised, it always smells amazing whenever I drop him off!
His diary is a great way of keeping us informed of his daily activities and the app certainly made his first day so much more bearable, I actually cried with joy when I received the first ever photo update showing him playing quite happily!
I would, and have recommended Children 1st @ Acorns Upper Tean to family and friends.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Lisa S (Mother of Child) on Sunday 2 July 2017. Relates to June 2017.
My little boy loves it at Acorns. The ladies are absolutely amazing with him and I can see how much they love my little boy! He was a bit behind with him being premature but he has developed into such a big boy and he has caught up with the other two-year-olds. Amazing nursery, I wouldn't want him to go anywhere else.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Stevie (Mother of Child) on Wednesday 24 May 2017. Relates to April 2017.
All the staff are fantastic. This is the second time I have used this nursery and the care is always outstanding. Amazing setting, beautiful location. From the food menus to the activities, everything is first class. Very happy children so very happy parents.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Lorraine N (Mother of Child) on Wednesday 22 March 2017. Relates to March 2017.
As a first time mum, I was nervous that my little boy would be starting nursery part time. My husband and I visited and knew I wanted to send my little boy here.
Such a nice homely environment, great facilities with lots of opportunities to learn and play.
Location is excellent with a nice countryside feel, with the opportunity to play and sleep outside.
Everyone who I have contact with at the nursery are amazing. Very supportive, understanding, and caring.
Staff are so welcoming to him every morning. I feel so happy to leave him in the amazing care of his key worker and everyone else who works in his room.
On collection he is always playing, having cuddles with the nursery nurses, and exploring - He loves being at nursery which is so important to me.
Great feedback channels; daily diary, notifications of new pictures and videos from EYLog. Lovely handover in the evening chatting to his keyworker or the other nursery nurses - nice touch.
I highly recommend this nursery to anyone.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Gemma H (Mother of Child) on Wednesday 22 March 2017. Relates to March 2017.
Acorns is a fantastic setting providing a warm and friendly learning environment. The facilities are wonderful with an outdoor learning environment second to none. Staff at the nursery go above and beyond to meet children's needs and help parents in any way they can. I wouldn't hesitate to recommend Acorns to anyone.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Natalie E (Mother of Child) on Friday 17 March 2017. Relates to February 2017.
We started at the nursery in January 2017 and have had a positive experience so far. The staff have always been very polite and helpful and have made us very welcome and at ease when leaving our daughter. We have loved seeing the photos and videos posted on the EY Log. Our daughter is obviously very happy and content when she is there. I would highly recommend the nursery to friends and family.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Mel B (Mother of Child) on Wednesday 1 March 2017. Relates to February 2017.
My son attended nursery from the age of 9 months old and from that day I never had any concerns and I can not praise the nursery enough! My son was loved, nurtured and cared for in the best possible way. My son is now 5 years old and attends school and started there with confidence and had the ability to form friendships as he went without any of his friends from nursery, however every holiday, even when he does not need to he asks to come back to Acorns so he can see his old friends and "the ladies" especially his old key worker from the Jeremy Fisher room. All of the staff welcome us back every holiday with great enthusiasm and are really pleased to see us.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Carly P (Mother of Child) on Wednesday 1 March 2017. Relates to February 2017.
As a very anxious parent, I called into the nursery unannounced and we couldn't have received a warmer welcome from the manager. She was so informative and empathetic towards me as an emotional mum who was contemplating leaving her son for the first time. Since joining in September 2016, my little boy has not only flourished within this ability to socialise with children but his also independence. I am 100% confident that he enjoys nursery as he talks about the staff in our home environment, namely when he is being praised by us; which reassures me they pay close attention and praise him for his work or during activities. Not only do they look after the most precious person in my life, they also look after me as a parent, they understand my anxieties about leaving him and always, always go out of their way to reassure and maintain my confidence in their ability to care for him. Thank you to everyone at the nursery especially the manager and the nursery nurses in the Peter Rabbit room.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Simon (Father of Child) on Monday 27 February 2017. Relates to February 2017.
100% safe, friendly etc.
Our daughter has attended before and after school clubs for several years after moving to Acorn's from a different local provider. There is nothing important to criticise the nursery, very small thing is parking, but even this is better than many locations as there is at least turning space and room for 5-6 cars at one time.
We would highly recommend acorns without hesitation.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Lisa (Mother of Child) on Saturday 25 February 2017. Relates to February 2017.
Exellent friendly staff and facilities. My daughter has a strong connection with the staff and treats them like family. My views and any questions are always listened to which makes me feel at ease and happy to have my daughter there full time.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Cathy B (Mother of Child) on Friday 24 February 2017. Relates to February 2017.
Could not possibly fault the service for our boys. They have settled extremely well and love every minute of being in nursery. We are very grateful to all members of staff for looking after them so well.
Thank you.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by K M (Mother of Child) on Friday 24 February 2017. Relates to January 2017.
I have always been very happy with my child being at Acorns.
The staff are excellent and it's a very happy homely environment. As my child attends the aftercare, he gets collected from school. The staff are always on top of everything and it's nice to know they are so in tune with each individual child, knowing if they had a good or not so good day at school.
One thing I would suggest and this is minor is getting the older kids to have something small to eat when food is offered. Other than that I am extremely happy and I always feel at ease that my child has the best care. Thank you.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Alaine D (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
We love Acorns. The staff are so friendly and approachable. There is always something going on and the free flow from outside to inside is amazing. The space that the children have to play in is fantastic and it is a very warm inviting atmosphere.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Karl M (Father of Child) on Thursday 23 February 2017. Relates to February 2017.
I honestly cannot recommend this nursery and its staff more. It is awesome. Great outdoor space, specialist rooms from baby, toddler and preschool. The staff are focused on your child as an individual through their journey. Feedback is via books in the early years then by observation via an EYLog app.
Throughout, the staff demonstrate an interest in your child and have a genuine love and focus on their growth and development. I feel so fortunate to have discovered this nursery (after a long search).
Quarterly learning objectives, regular scheduled meetings and daily updates are detailed and enable your child to be supported and improve.
There is a plan for teaching and worldly awareness, great outdoor space, wonderful staff focused on your child with key workers and a supportive, nurturing atmosphere.
So highly recommended.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Emily E (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
I would definitely recommend this nursery to anyone, it's outstanding. The staff are superb and help the children so much. My daughter absolutely loves going to the nursery and always has.
They involve all the children in every activity and encourage them all the time to do their best.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Colin B (Grandfather of Child) on Thursday 23 February 2017. Relates to January 2017.
Excellent staff very friendly and helpful, they are very patient with the children. Our baby grandchild as been at this nursery from six months old and the progress she as made as been excellent. The only thing I will say is that video clips do not work very well on eyLog. Also, it would put the icing on the cake if we could print the photographs that they take at the nursery.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Caroline C (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
My son has been going to Acorns since he was 18 months old and he very much feels part of the family at the nursery.
They take care of him and treat him as an individual which is what I like about Acorns.
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Review submitted from a Website Submission by K B (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
Excellent day care provider. All staff are well trained, kind, professional and approachable. No request is to much bother, whether I wish to change my days or look at my son's progress. Very accommodating. Both my boys have loved attending Acorns.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Liz H (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
Wonderful nursery with lots of space inside and outside. Happy friendly staff, who come up with great activities for my little girl. Since she has come to this nursery it's surprised me how much she's learnt and what she has accomplished. She's always happy to go.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Kate (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
All staff are attentive and very friendly. I feel confident my child is looked after well and couldn't be happier with the support and development provided for my child. All staff ensure they get to know you and your children and provide a welcoming environment.
All development is monitored and reported and I enjoy the daily/weekly updates provided both verbally and electronically. One extremely satisfied parent and I would be more than happy to recommend all aspects of this nursery to any parent.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Charlotte (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
My little boy loves his nursery. He always comes homes with a story to tell about the exciting things he has done.
The staff have been fantastic with him from baby room to pre-school. Everyone here is always helpful and happy!
I would highly recommend this nursery.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Janet M (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
Have used Acorns for nearly 3 years and absolutely love it. So kind, friendly and helpful, highly recommend. My little girl's birthday is at the end of August and I think it's mostly down to Acorns that she will be ready.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Kirsty (Mother of Child) on Thursday 23 February 2017. Relates to February 2017.
Lovely nursery. All staff friendly and approachable. My little boy has grown to enjoy spending time here, even if it's only for a couple of half days a week. He always seems to come home having learnt something new. A very happy environment when I come to pick him up :)
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Samantha W (Aunt of Child) on Tuesday 21 February 2017. Relates to January 2017.
My niece loves attending this nursery. She talks about all of the lovely staff and the wonderful things she has been doing at nursery at home. The staff are extremely welcoming and are always happy to help. The food smells delicious upon arrival and the nursery is always kept very clean.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Christopher H (Father of Child) on Monday 20 February 2017. Relates to February 2017.
I'm very pleased with my daughter's nursery. The staff are welcoming and friendly, the baby room is a good environment to learn and play and communication to home is usually good with the nursery diary. I especially enjoy her photos on the eylog parent app and bringing home things that she makes whilst at the nursery. Most importantly she always seems to enjoy being there which is the main thing. The only complaint I can make in about a year of her going is a few errors or incorrect entries in the nursery diary which were fairly easily resolved, but frustrating at the time. Lastly, as we're a vegetarian family, the nursery offered to and regularly makes a veggie version of meals for her which is a nice touch. I'd choose this nursery over others in the local area having tried them with older children.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Rebecca S (Mother of Child) on Thursday 9 February 2017. Relates to February 2017.
My son is my first child and I am extremely precious after a traumatic birth, so, I was very nervous about leaving him at a Nursery. But I needn't have worried! All the staff are so friendly and attentive, nothing is too much trouble. He always comes home with a smile on his face and never ever cries when I have to leave him there. If he needs something they attend to him like it is their pleasure to do so. I am always kept in the loop with his progress.
The biggest praise has to go to his key worker. Where do I start? She is the most kind-hearted, caring person I've ever met. She treats my son exactly as I do and to see that makes me feel so at ease. My son absolutely adores his key worker and she has done wonders for him. I never ever worry when he is with her, I know that she is giving him all the love and cuddles he needs and all the stimulation that he could ever want. I also want to say thank you for all the lovely things you make with my son, I've kept all of them, they mean so much.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Emma A (Mother of Child) on Thursday 10 November 2016. Relates to November 2016.
This is my third child to attend this setting and I couldn't be happier with the choice of nursery. The staff are absolutely wonderful and not only that, provide home from home care that goes above and beyond even my exacting expectations. All I wanted was a place where my children could be loved and develop, what I've found is so much more. The staff treat your child as if they were their own, a rare and special quality that's often unheard of in a daycare setting. Care and consideration goes into each and every child and nothing is too much trouble for the staff. Professional, yet so personal. Ofsted says this nursery is outstanding, I couldn't have put it better myself. Exemplary day care setting, by far the best in the area, I know, I've looked.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Carla A (Mother of Child) on Saturday 10 September 2016. Relates to August 2016.
My son has been at this nursery since he was 9 months old. Me and my husband felt very reassured in his settling in's and the staff were amazing, making us feel comfortable and at ease.
My son has been in the Baby Room, Bobtails Room, Peter Rabbits Room and now is in Early Years Room. It has been a big journey but I couldn't ask for a better nursery.
I can't give enough praise to the staff in helping my little man growing, the environment is brilliant and the reports and observations done on the eylog are the best, especially after a full day at work. Getting an email with something that he did during the day and seeing his little smile, there aren't words to describe it.
Each one of the staff has a special place in our hearts.
The manager is brilliant, friendly, attentive and always willing to accommodate our requests.
You all, are the best second mum that I could wish for my little man.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Suzanne B (Mother of Child) on Tuesday 30 August 2016. Relates to August 2016.
All the staff at Children 1st @ Acorns Upper Tean have been friendly and helpful since our daughter started there. The facilities are excellent and there are so many activities for the children to do. We would highly recommend this nursery to friends and family!
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Mrs P (Mother of Child) on Tuesday 2 August 2016. Relates to July 2016.
Surrounded by fields and a great outdoor play area to allow children lots of playtime outside. This fantastic nursery has wonderful caring and friendly staff. My child loves going to nursery here. I feel happy that my child is developing well and gets nutritious meals and snacks. I am well informed of the different activities taking place as the electronic logbook captures precious photos, videos and comments of my child's day. I cannot recommend this nursery enough :)
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Postal Card by Frankie J (Mother of Child) on Monday 1 August 2016. Relates to July 2016.
I am always pleased when I visit the nursery, my son is always happy and has learned something new every time he visits. I often pick up a slightly different times and every time he seems very happy i.e. playing outside story time, construction, tablet learning. The outside area is excellent as my son loves outside and they have extensive areas and toys and great to be out in the fresh air whenever possible. The staff are extremely helpful with my sons learning and are currently helping with his transition into primary school. I will be sorry to see him leave but they are making him ready for his next journey. Always great healthy food so never have to worry. My younger son starts in September.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Louise (Mother of Child) on Thursday 7 July 2016. Relates to July 2016.
Our son has attended the nursery for over a year, beginning in the baby room before moving on to the toddler room. He is extremely settled and all transitions have been managed with thought and care. The staff know all of the children and their personalities well and this is taken account of when planning and carrying out activities. There is excellent communication with daily updates both verbally and in the daily diaries. We also have access to the EYlog which enables staff and parents to share achievements, progress and targets through observations, photos and videos. The nursery is set within lovely grounds and our son loves learning outside. There is due consideration to healthy eating and varied meals are cooked onsite.
Our son loves coming to nursery and has come on in so many ways. I would highly recommend Acorns Nursery.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Zeena S (Mother of Child) on Monday 4 July 2016. Relates to July 2016.
We have 2 children attending Acorns in the baby and toddler rooms since April 2016 prior to which they attended another nursery- I wish they had attended Acorns from the start, it has truly exceeded expectations! The staff at Acorns are fabulous ensuring children are happy. Staff take time to liaise with parents ensuring children settle and changes in routine are communicated.
The daily log of activities is clear and staff talk us through the day. Care at Acorns is exceptional and staff genuinely love children, taking a keen interest in all areas of their development. The great relationships between the staff and children are a credit to Acorns. Activities are well organised and children are occupied throughout the day with a variety of indoor and outdoor play and learning opportunities, making the most of the facilities and outdoor space.
Food is freshly prepared and my children enjoy it. We would recommend Acorns as our children have benefitted from such a positive nursery experience
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Tracy B (Mother of Child) on Friday 4 March 2016. Relates to March 2016.
Both of my children have attended this nursery and have been very happy there. My son often does not want to leave! It has a very personable atmosphere and every member of staff knows each child and interacts with them beautifully. The children are relaxed and enjoy play but also have structured activities to help them develop. My son often comes home talking about new things, showing off new skills and singing new songs.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Amy Brown, Deputy Nursery Manager at Children 1st @ Acorns Upper Tean responded to this review on 07 Mar 2016:
Thank you for your kind review. It's great to know that your little ones enjoy their time at nursery. We're especially pleased with your comments regarding the staff team, building relationships with children is a key part of the Children 1st ethos.
I will pass your comments onto the staff team who I know will appreciate them as much as I do.
Kindest Regards
Amy Brown
Deputy Nursery Manager
Review submitted from a Website Submission by Mandy F (Mother of Child) on Tuesday 1 March 2016. Relates to March 2016.
The Manager and her team have exceeded all of our expectations with regards to sending our daughter to nursery. My daughter who has never been to nursery before had 2 settling in sessions where she loved the fabulous environment and made an instant bond with her key worker.
I had a lovely first day card showing my daughter having lots of fun and emails showing me updates to put my mind at rest.
Her dad was amazed at her picture on the door on her settling in and said that he was made to feel so welcome too .This meant such a lot as he was so nervous In trusting his little girl to someone else, and he felt relaxed and reassured by the staff team.
The warmth and care that we all as a family have been shown has been second to none, and we cannot thank the team enough.
How likely would you be to recommend Children 1st @ Acorns Upper Tean? Extremely Likely
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Review submitted from a Website Submission by Jessica H (Mother of Child) on Tuesday 1 March 2016. Relates to March 2016.
My youngest son loves it at nursery and I am really happy with the care and guidance he receives and my oldest son would like to know when he can come back having been at school for one and a half terms!
Thank you to all the team for the support and caring environment that you provide both the children and their parents.
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Amy Brown, Deputy Nursery Manager at Children 1st @ Acorns Upper Tean responded to this review on 07 Mar 2016:
Thank you for your lovely review. Building close relationships with our parents and children is a key part of the Children 1st ethos which is why we continually strive to develop these relationships in nursery.
It is especially lovely to hear how much both of your little ones have enjoyed nursery!
I will pass your comments onto the staff team who I know will appreciate them as much as I do.
Kindest Regards
Amy Brown
Deputy Nursery Manager
March 2018
Job Title: Nursery Manager
Joined: 2010
Description:
Hello, I am Amy Brown and I am the nursery manager at Children 1st @ Acorns. I started my childcare career back in 2010 after gaining my level 3 in Childcare and Education at Stoke On Trent College and I have been given the opportunity to grow and further my knowledge, starting in a nursery nurse role progressing to a room leader, deputy manager and now nursery manager.
Since working as part of Children 1st I have been able to continue my training with completing an NVQ Level 3 in management and leadership and an NVQ in customer services.
In 2014 I also became a mother to my daughter Amelia Anne who also attends a fantastic Children 1st nursery. Being a mum myself I understand the anxieties that parents go through when searching for a nursery and our team at Acorns pride ourselves in making this transition as easy as possible.
I am passionate and committed to provide an outstanding environment offering the best care and education for all of our children and families. I also feel extremely lucky to be part of such a fantastic nursery team who have also won the Children 1st award for “Team of the year”. Together we ensure we support and follow our Children 1st mission statement “leading the way, shaping the future”.
I look forward to meeting you and your family.
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