Treetops (Dudley)

7 Manderston Close, off Dibdale Road West, Dudley DY1 2TZ

Treetops Nursery - (Dudley) of 7 Manderston Close in Dudley is dedicated to helping parents in the local community with their childcare needs and busy lifestyles, providing a versatile atmosphere in which children can learn many early years skills through creative play and group-focused learning activities.

A wide range of resources and equipment ensures that days are never dull or uninspiring for the seventy-five children who use the service, with good outdoor play areas and a large activity hall excellent additions, as are the home-cooked meals provided to ensure good nutrition.

Group: Treetops Nurseries Ltd

Person in charge: Hollie Barnacle (Duty Nursery Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council

Number of Staff: 12

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 90

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.9 (maximum of 10) for Treetops (Dudley) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews over all time. This Average Rating is also the rating value for Treetops (Dudley) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 23 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.858 for Treetops (Dudley) is calculated as follows: ( (415 Excellents x 5) + (62 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 480 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Treetops (Dudley) is based on 23 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 23 Reviews ÷ 18 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Treetops (Dudley) has a Review Score of 9.9 (9.858)

Average Ratings

  • Excellent
    35
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops (Dudley)?

  • Extremely LIKELY
    34
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Treetops (Dudley)

  • Mother of Child
    32
  • Father of Child
    8

My son has been at Treetops for a full 12 months now and his development has come on in leaps and bounds. He is very happy and loves going to nursery. I feel that he has great rapport with his carers. As a parent I have no issues with the nursery, I find all staff that I have spoken with to be helpful and considerate.
My only criticism, if I was to be really picky, is that staff turnover seems high, however, this has not yet been to the detriment of my son. I would like to thank all staff at Treetops, Dudley for all the great work they do and for the great care. My son is a happy, confident little boy.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.6 out of 5

Great! Helpful. My daughter seems to have settled great.

How likely would you be to recommend Treetops (Dudley)? Likely

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Average Rating:   5 out of 5

Excellent place and I feel the children really develop and learn in a fun environment. Staff are amazing!

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Very pleased, all the things they do with the children are very good. Well informed of what my daughter has had to eat, duration of naps and what she has been doing.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

For us, there was only one option when choosing a nursery for our son and that was Treetops. All staff are welcoming and willing to do anything to make our son's time here as happy as possible.
He is very happy and thriving, that makes us happy too. We cannot thank everyone enough for the care they've provided for our son and previously our daughter.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Since my daughter started Treetops, she has developed her confidence and her learning. Staff are friendly and caring, which gives you plenty of reassurance as a parent.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.2 out of 5

I feel our daughter has developed and become more social with other children despite only attending one day a week since beginning at Treetops in September. She is happy to tell us what she's been doing and who she has played with.
We particularly like the datasheet we receive each day telling us what she's ate and what she's been doing. Overall, we are very impressed and would highly recommend. Treetops is very well organised and well managed.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.9 out of 5

Very happy with the nursery. Really pleased with how the staff are helping my boy settle in. All staff are really friendly and great with the children. Excellent facilities!

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended and attend Treetops and I have always been happy with the care and standard of the nursery. They have worked with my eldest to bring him out of his shell, which was hard work!

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I have always been very pleased with the high standard of care at this nursery. My son has been cared for superbly and as a result, he is a very happy child.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Treetops is one of the best nurseries around. However, it is a little bit pricey. But the staff are lovely.

How likely would you be to recommend Treetops (Dudley)? Likely

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Average Rating:   4.9 out of 5

Staff are very professional and fantastic with all children. They are polite and friendly. My little boy is very happy here.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Treetops is such an amazing nursery. My little girl is almost 3 now and has been attending from 9 months old. I have never had one minute doubt leaving her. The nursery is beautiful, food incredible, activities stimulating and educational and staff are out of this world. The greeting and handover from staff is consistent and there are always smiles all round. Can't rate it highly enough!

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has attended this nursery since 9 months and very happy with how she has come on along the way.
All the staff are very helpful and friendly.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.9 out of 5

This is our 3rd child to go through the Treetops journey. We have been very pleased with the nursery.
The majority of the staff have been the same over the past 8 years. They are a very friendly, approachable team and always caring.
I would recommend Treetops!

How likely would you be to recommend Treetops (Dudley)? Likely

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Average Rating:   4.1 out of 5

Excellent service provided by all staff. Cannot fault, my daughter is so forward because of attending this nursery and the staff telling me what they are doing so I can do the same at home.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.9 out of 5

Both my son and daughter have attended Treetops and have loved every minute. They have made lots of progress and the staff are very friendly and extremely caring.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Treetops Dudley is an amazing place where they help my son grow.

I completely trust the staff with my son. I would recommend Treetops to anyone.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Fantastic staff. Our daughter has really developed. She has made so much progress. Her key person is amazing and shows a high level of care. We are super impressed in her developments; really considering full-time nursery. It is so rewarding to see all her development.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Very happy with how my daughter has settled in at the nursery.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Treetops are really good at making their children feel happy and safe. The staff are extremely helpful and nothing is a problem.
I feel it is a very well run nursery with good communication.

How likely would you be to recommend Treetops (Dudley)? Extremely Unlikely

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Average Rating:   4.9 out of 5

A brilliant nursery with supportive staff. Every key worker my daughter has had really brought my daughter's confidence out - they are very good at bonding with her as sometimes meeting others she becomes shy. They are organised, friendly and I would recommend it to other parents.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

We feel very lucky for our daughter to be at this nursery. The staff are so caring. My child also loves all the staff and her development has been amazing.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has started in the baby room, she has settled really well. The room is very homely and she loves to go in!
The staff are very friendly in her room, there are a variety of activities on every day and she loves all the snacks and meals! I would definitely recommend this nursery.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

High-quality childcare. Friendly and informative staff team. Would highly recommend.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I was extremely happy with the level of care my son received while attending this nursery. Staff were fantastic with him and he always looked forward to seeing them each day. The nursery was always busy and staff coped very well with this. It has a homely feel and everyone was always warm and friendly. I always praise the nursery to others and recommend where I can.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.8 out of 5

My eldest son came here 14 years ago so when we returned to the area it was never a question of where I wanted my youngest son to attend. He has been coming for one month now and it's fantastic. He has settled in so well and I feel more than happy trusting these wonderful ladies with my boy.
He is happy, he talks to me about what he has done - and I know new words are coming in from nursery. He participates in fantastic activities and he often comes home with lovely pictures for me. In my opinion, the nursery offers him that special something that can't always be obtained at home - that interaction with others is worth it's weight in gold. I love this nursery.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I am pleased that my son has the same key worker as my daughter had as this has provided us with some consistency. His toilet training was all followed through at nursery, and was successful very quickly. He has settled in well and enjoys attending.

How likely would you be to recommend Treetops (Dudley)? Likely

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Average Rating:   4.3 out of 5

Had two taster sessions with my son before he started a full day. I thought the staff were friendly and welcoming and they made me and my son feel welcome.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.3 out of 5

Felt right at home from day one. Always lots of time and cuddles for children. A good routine is maintained, food is brilliant quality and new foods are experienced with messy play and interacting is encouraged. They play outdoors in fresh air frequently. My son has learned so many new skills and in six months at nursery has learned to walk and say first words! Good feedback is given at end of every day.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I have been thoroughly impressed with the care and attention provided to my child since starting Treetops nursery. I have witnessed some excellent development on both his learning and personal skills. I am pleased with the documentation of his "journey" and how staff tailor his individual learning. He enjoys nursery immensely and is always happy to tell me about his day!

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.6 out of 5

We have been overwhelmed with the way in which our daughter developed her mobility skills as soon as she started at Treetops. Her vocabulary is improving daily and we have put this down to the way in which the staff interact with her.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

My daughter joined this nursery 1/8/16, just under six months old and since joining she has learnt to eat solid foods, crawl and interact with other people/babies. Although my daughter is only 8 months old she has begun to recognise the nursery when entering and acts excited. All staff are always very helpful and smiley towards me and my daughter. I have never had any concerns when dropping off/picking up my daughter as I know she enjoys her time there and is never in danger. There are certain members who show a lot of interest and concern towards my daughter, which is even more reassuring. It is like an extended family.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

We are really pleased with Treetops Nursery. It's a great nursery, the rooms are clean, safe, modern and the ideal size, filled with development toys and areas to provide stimulating play. Our son joined when he was 9 months old and will stay there until he starts school, he loves it. Initially, he would cry when leaving him but after a few months he settled better and now he runs in and is excited to go in a morning. He always comes home with a new skill or a new word, it really helps his development. The parents evenings are great to show how he is developing and this gives us an idea of what we can do at home to help him, such as encouraging sharing and social play. The staff are really helpful and try to follow things you do at home, they have been brilliant helping with potty training the last few weeks. It's so difficult leaving your child when going back to work but Treetops have made it much easier and I feel confident leaving our son in their care, I would recommend them to anyone.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending this nursery since she was 9 months old and she is currently 3. Like any parent I was very nervous/scared about leaving my baby for the first time whilst going back to work but all my fears and concerns were addressed and met with nothing but empathy and professionalism from all the kind staff that work here. My daughter has come on leaps and bounds and is very well developed for her age which has a lot to do with the nursery. She absolutely loves attending the nursery and comes back on a weekly basis learning something different. On occasions I have asked to change timings and dates of attendance at short notice and on each occasion these requests have been met without any hesitation from the staff who from my experience will try and help any parent if and when necessary. I am so happy with this nursery that I would not hesitate to recommend anyone to this nursery because in my opinion all aspects of this nursery all meet exceptional standards.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Good communication with the nursery helps to reassure parents on childrens day. Nice to be involved in parent sessions. I always like to hear that my child is having fun and being involved in lots of different activities, which the nursery provides.

How likely would you be to recommend Treetops (Dudley)? Likely

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Average Rating:   4.3 out of 5

I am so pleased with Treetops Nursery. My daughter who is a quiet and sensitive child has come on really well here. The staff are lovely and treat every child according to their individual needs. It is a very homely and comfortable environment where the staff do lots of engaging activities. I'm also very pleased with the lovely food they provide which is all done on site.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

Christmas workshop, enjoyable for both of us.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with the nursery. Our son is always happy here, doing lots of activities and he enjoys the outdoor space.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   5 out of 5

I've sent my daughter to Tree Tops in Dudley for just over 2 years now and I have never been anything but impressed by the care and teaching provided. All the staff are really nice and the facilities for the children are fantastic. I would recommend Treetops in Dudley to any parent looking for a nursery setting for their child.

How likely would you be to recommend Treetops (Dudley)? Extremely Likely

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Average Rating:   4.9 out of 5

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