Busy Bees at Dartmouth Circus

Richard Street, Aston, Birmingham B7 4AA

Busy Bees at Dartmouth Circus is a purpose-built setting with a range of bright and airy rooms, where children can develop through the different age ranges towards the challenges of school. We have recently been graded 'Outstanding' by Ofsted.

There has been a strong focus on employing a friendly and dedicated team and the provider ensures there is ongoing training in place to keep standards high and current.

The nursery has strong community links and supports health and nutrition with a variety of tasty meals throughout the day.

Group: Busy Bees Nurseries Ltd

Person in charge: Leanne Redman (Nursery Manager)

Local Authority / Social Services: Birmingham City Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 77

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Directions:

Busy Bees Dartmouth Circus is located off Dartmouth Circus middle way, next door to the Camapnile Hotel.

Overview of Review Score

The Review Score of 9.5 out of 10 for Busy Bees at Dartmouth Circus is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Dartmouth Circus in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.752 for Busy Bees at Dartmouth Circus is calculated as follows: ( (174 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 226 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 4.71 Points relating to the number of positive Reviews for Busy Bees at Dartmouth Circus is based on 11 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 11 Reviews ÷ 15.4 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5Busy Bees at Dartmouth Circus has a Review Score of 9.5 (9.462) out of 10 and an Average Rating of 4.8 out of 5 from 19 Reviews over all time

Average Ratings

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Average Rating:  Average rating  4 out of 5

I have found Busy Bees to be a welcoming/professional environment, especially as a first time Mom. Rooms have always looked clean and facilities. I have always been communicated with what's happening with my children. I honestly trust them as a company to have the security and care of my children and
heart. My only negative is the food menu it is not as broad as it could be.

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Average Rating:  Average rating  5 out of 5

My daughter has been improving all the time.
She has always been looked after really well by the staff. Information or updates are always available when requested. Daily updates about my child are always given in a private and confidential manner.

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Average Rating:  Average rating  4.3 out of 5

Great nursery. Both of my children have attended in the last 6 years. Very accommodating, friendly staff.
My child enjoys nursery.

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Average Rating:  Average rating  4.2 out of 5

My child has attended this nursery for two years. I am more than happy with the service I have received. My child is well cared for and has an absolutely fantastic key person who he adores.

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Average Rating:  Average rating  5 out of 5

Over the years, I had the opportunity to experience the quality of care offered by Busy Bees.
I would recommend this nursery to anyone.

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Average Rating:  Average rating  5 out of 5

My daughter loves her time at Busy Bees.

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Average Rating:  Average rating  4.9 out of 5

Busy Bees Dartmouth Circus is absolutely fantastic, the staff are so professional, easy to approach, helpful and friendly. My daughter loves to attend and this is such a relief as I have just returned to work after maternity leave. If I had any concerns I know they would be dealt with promptly. Outstanding!
Thank you Busy Bees.

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Average Rating:  Average rating  4.9 out of 5

Excellent communication from staff to parents, staff very helpful. I am extremely pleased with the care my baby is currently receiving. I am aware of all the activities my baby is involved in throughout the day. I am also informed about what she has also eaten for the day.

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Average Rating:  Average rating  5 out of 5

Best nursery ever, best staff ever, they are so friendly and nice.

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Denise Newey, Manager at Busy Bees at Dartmouth Circus responded to this review on 30 Apr 2018:

Thank you so much for those kind words, I will be sure to pass on your comments to my team.

Average Rating:  Average rating  5 out of 5

My son has only been at the nursery for nearly a week and he already has settled so well. He will come home and tell his older brother and grandmother all the things he did at the nursery. The staff at this nursery are amazing they bond with my child very well and treat him like he is their own child
and that is one of the things I love about this nursery.
The management also has a kind, warming spirit that makes me feel so comfortable every time I bring my son to nursery. I wish I knew about this nursery when my eldest was younger because I would have definitely brought them here.

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Denise Newey, Manager at Busy Bees at Dartmouth Circus responded to this review on 30 Apr 2018:

Thank you so much for your kind words, it is a pleasure to be able to take great care of your son. He will progress in his development by taking part in all of our outstanding activities.

Average Rating:  Average rating  5 out of 5

My son has been attending Busy Bees for almost two months. In his time here I feel he has learnt good social skills, learnt what "poo poo" is and will tell me when he has soiled. He likes to sit with a book more often and has learnt math skills such as matching shapes and numbers. The staff at Busy
Bees have displayed caring and friendly attitudes towards me and my son as well as a vast pool of knowledge and experience with their own children.

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Average Rating:  Average rating  5 out of 5

My son has been attending Busy Bees for over a year now and he absolutely loves it. They are so lovely, kind and caring towards both myself and my son.
The nursery are very informative about how my son is progressing with daily handovers. They do not hesitate to call if there is a problem or my son
is ill.
Leaving your child can be a huge worry, however, I have had no worry leaving my son here and would recommend Busy Bees to my friends and family.

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Average Rating:  Average rating  4.8 out of 5

My god daughter has been attending since the age of 9 months and I feel she has come on really well. The staff are really friendly and the teaching is excellent. Management are always on hand and resolve any issues immediately. I would definitely recommend this nursery to anyone looking for childcare.

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Average Rating:  Average rating  4.9 out of 5

We are absolutely delighted with this nursery. The carers, the attention, the curriculum, the routine brought out the best in our child. The changes we've noticed in him since he started here are amazing. He absolutely loves his nursery and thoroughly enjoys being there. The way we have observed carers
handling all children is fabulous and all the kids seem so happy!
A big thank you to each staff member in the toddler room for their love, understanding and patience in dealing with our child. You all will be so sorely missed! Take care and all the very best.

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Average Rating:  Average rating  4.8 out of 5

My son started coming to Busy Bees when he was 10 months old till he was 4 years old. I was very happy and relaxed to take him to nursery due to the staff being friendly and welcoming. He really enjoyed going to nursery and playing with his friends and the exciting activities that were provided. The
nursery met his individual needs and he made progress in his development in the areas he was lacking. I would recommend this nursery to other parents.

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Average Rating:  Average rating  5 out of 5

This is an inviting nursery, they are very welcoming and always greet my child when she arrives. They provided healthy and nutritional food, snacks and drinks, and cater for all requirements. They give me updates on my child's development. The staff are professional and helpful and provide a stable
and inviting environment for my child to learn through play. The nursery has a family atmosphere about it, which enables me to leave my daughter there knowing that she will be safe and well looked after while I'm out working.

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Average Rating:  Average rating  4.5 out of 5

My son started this nursery in February 2016. He settled in extremely well with help and support of the loving and professional staff. The environment is friendly and fun for the children and the learning journals are outstanding. I would highly recommend this nursery to any parent who is looking for
childcare close to Birmingham City Centre.

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Average Rating:  Average rating  4.4 out of 5

My Granddaughter goes to nursery every day and she feels safe and well looked after. She enjoys the interaction with all staff members and is now making friends fast. She is well ahead of other children of her age due to the great commitment of all staff making play a game and great learning curve.
The food that is served is varied and it has encouraged her to eat a varied diet.
The children are encouraged to be independent and try different activities.

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Average Rating:  Average rating  4.7 out of 5

My son had never been away from me before he started nursery. I was really anxious. I chose Busy Bees for its proximity to town, and its Ofsted report. At the settling in sessions I was impressed by how smoothly the staff worked together, how professional they were. The children were so calm, just bumbling
around outside (it was a hot summer day, perfect for bumbling).There was no running, crying, shouting, hitting or fighting. My only worry was I thought the staff weren't very cuddly. A week later, however, I realised they were just taking their measure of him, and now he goes to them happily and I can see how they are quietly affectionate and reassuring.
My son didn't speak before nursery, within a month he started singing and saying his first words, naming body parts etc. His nappy area is always clean-smelling and he never has nappy rash. He walks into the room like he owns it and has no problems separating from me. The management are clear on their expectations and kind and polite.

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