Tops Day Nursery - Salisbury

Salisbury District Hospital, Salisbury SP2 8BJ

Tops Salisbury (formerly Toy Box Day Nursery) joined the Tops Day Nurseries family in April 2017.

The nursery environment provides an excellent opportunity for children to learn, play and communicate with other children and adults.

Parents with their children placed in Tops will experience exactly what makes Tops Day Nurseries different, and will be offered flexible booking where they can book to the nearest 15 minutes.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Tops Day Nurseries offers a number of extra-curricular activities for the children including: Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more. These activities are benefits they hope to introduce to the children at Tops Salisbury.

During a child’s day at nursery, staff will record important information to share with families, such as sleep times/nappy changes and information about milk/food intake. This information is added to a daily report which is submitted onto EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Parents and carers are welcome to call the nursery to talk to a member of staff about their child and day at nursery.

Group: Tops Day Nurseries

Person in charge: Nicky Harper (Nursery Manager)

Local Authority / Social Services: Wiltshire Council

Number of Staff: 35

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 104

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays

Admission Information: Open to NHS Staff and other families not employed by the NHS

Overview

The Review Score of 8.9 (maximum of 10) for Tops Day Nursery - Salisbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Salisbury in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Tops Day Nursery - Salisbury is calculated as follows: ( (56 Excellents x 5) + (50 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.433 Points relating to the number of positive Reviews for Tops Day Nursery - Salisbury is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.8 positive Reviews (104 registered maximum number of service users ÷ 5). 9 Reviews ÷ 20.8 Target = 0.433

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Tops Day Nursery - Salisbury has a Review Score of 8.9 (8.933)

Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Salisbury?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Salisbury

  • Mother of Child
    8
  • Father of Child
    1

On my first visit to the nursery, I had instantly good feelings about it. Fantastic space, inside and out and brilliant learning areas for the babies and children to explore. The staff are incredibly kind, helpful and welcoming. I couldn't sing the praises of our keyworker enough. I feel really happy leaving our little one in the safe and caring hands of your staff. We LOVE Eylog and I find it v.reassuring seeing our little one enjoying their day.!! So glad we found Tops - thank you!!

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.9 out of 5

Since the take over of the nursery, there have been many changes. It has been a difficult time, but the staff have made sure the children have been well cared for, with reduced disruption. The changes have been positive. New equipment and cook school, which my daughter loves.

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.1 out of 5

Great setting with staff that are really focussed on supporting each child as an individual. We have had to move our daughter from 2 previous settings which turned out to be little more than a crèche and where her needs were not being addressed. Tops have been great from the 'get go' - really engaged with us as parents to find out what works for our little one and what support she needs. We get great feedback every session in terms of what she has done including the notifications system which shows new developments in her skills. Our daughter is non-verbal and Tops have gone out of their way to ensure that she is happy and integrated as far as possible.
I couldn't recommend more highly - particularly for any child with some additional needs where the willingness of the nursery to focus on individual needs is even more vital.

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.5 out of 5

I am amazed at the nursery, my son was a very shy undeveloped boy, who on his first day came home happy and none stop talking about school. He is a different child and loves his days there. The teachers are so patient and understanding and care for him very well! He has made friends with both children and teachers thank you, guys!!

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.9 out of 5

My child uses the Holiday Club at Salisbury and he loves it. They have lots of activities and keep the children busy while still having lots of fun. The staff are very friendly and it is really good value.

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.3 out of 5

I would recommend this nursery for everyone! Staff is very caring, professional and supportive! My son love this place!

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.5 out of 5

Since changing to Tops Day Nursery - Salisbury, the setting feels more secure, more efficient and more trustworthy with regards to management.

The best attribute is everyone gets involved including management. All have a great enthusiasm and take the time to interact with the children.

The staff have always been absolutely fantastic! It's because of them, the fantastic rapport they have with my daughter and supportive nature they have shown me as a parent that I have stayed alongside them. It's hard to find a setting with staff who are so approachable, enthusiastic and just full of life all the time.... despite rocky roads past.

The additional activities on offer for free and those for a small fee such as Cooking School have engaged our child, encouraged her interests and she is learning to be more helpful at home as she grows and understands the world.

No 'us and them' its an 'everyone together' approach and its working!!!
Thank you xx

How likely would you be to recommend Tops Day Nursery - Salisbury? Likely

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Average Rating:   4.6 out of 5

The staff at Tops Day Nursery in Salisbury are amazing. Our twins are so happy there and they love the carers. It's so reassuring to go to work, knowing that your children feel safe and loved with professional and caring people. The carers and admin staff are always happy to talk to parents and are open and honest. They work so hard and we are so grateful for everything that they do.

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   4.8 out of 5

My son enjoys going to nursery and spending time with his friends. He learns every day something new and there's a lot of support from staff.
Food is great we love the dinner lady.
Facilities are good they have outdoors and indoors development space plenty of toys and activities.
Thank you.

How likely would you be to recommend Tops Day Nursery - Salisbury? Extremely Likely

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Average Rating:   3.9 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Tops Day Nurseries

Date: Thursday 01 Mar 2018

more details

Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

more details

November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

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