Mama Bear's Day Nursery (Paignton - Long Road)

South Devon College, Long Road, Paignton TQ4 7EJ
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9.8 64 Reviews
  • Mama Bear's Day Nursery (Paignton - Long Road), Paignton
Mama Bear's Day Nursery (Paignton - Long Road) has a light and spacious interior with a wide range of early years play resources ideal for pre-school development and education. A versatile approach is aided by a large sports hall, a sensory room and regular visits to a horticulture and animal care department at South Devon College.

Children are supported to develop as individuals, being creative and encouraged to explore. Ofsted regulations and health and safety policies are taken seriously by a qualified team.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Carly Wilkinson (Nursery Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 78

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-19:00
    Tuesday 07:30-19:00
    Wednesday 07:30-19:00
    Thursday 07:30-19:00
    Friday 07:30-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

Mama Bear's Day Nursery (Paignton - Long Road) Reviews (64)

9.8

Mama Bear's Day Nursery (Paignton - Long Road) has a Review Score of 9.8 (9.800) out of 10, based on 15 reviews in the last 2 years.
Over all time Mama Bear's Day Nursery (Paignton - Long Road) has 64 reviews.

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Date Published
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Reviewer Connection to Mama Bear's Day Nursery (Paignton - Long Road)
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Total of 64, showing 41-60
Review from Marieanne J (Mother of Child) published on 5 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely nursery, my daughter loves it. The staff are amazing, very friendly and helpful. My daughter has learnt so much in the short time she's been attending. She's gone from a quiet and clingy girl to very independent. The staff have helped with improving speech amongst a lot of other things.
I can't thank them enough. My daughter has come a long way since starting. I would definitely highly recommend the nursery to friends, family or anyone looking for a safe and fun nursery environment. Thank you to all staff.
Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)
Thank you for the wonderful feedback the team will be delighted. She is an absolute pleasure to have in the nursery.
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Review from Richard M (Father of Child) published on 4 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing nursery with amazing staff. The manaher and her team are fantastic and our daughter loves every minute of nursery and is happy everyday and learning so much.
The team are friendly, helpful and keep us up to date at all times.
Top class and highly recommended.
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Review from Sophie L (Mother of Child) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best decision we have ever made for our son! The development we have seen is incredible, our 1-year-old boy continuously comes home with new and developed skills. Staff keep us extremely well-informed through the app and seeing his photos and daily updates reassures us that he’s very happy and settled
there. He gets to do activities he wouldn’t have the opportunity to do at home with us and the foods he gets to eat are beyond impressive!
Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)
He is an absolute pleasure to have and we are thrilled that you are pleased with all aspects of his care , learning, and development. Thank you for taking the time to review our setting the team will…read more
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Review from Monika L (Mother of Child) published on 12 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is run incredibly well. Our son has been thriving and loves going so much. The staff are all very friendly, welcoming and professional. From our experience, they will go above and beyond for children to have the best environment possible even during trying times. I'd like to give a special
mention to the care given to additional needs children and the outstanding support we have encountered, especially since under new management. We also love the use of the App to keep up to date on a daily basis and getting observations and assessments sent straight through there. It is wonderful to find a nursery taking such great care of our son.
Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)
Thank you for taking the time to review our setting. The staff team will be delighted with your review and recognition of how hard they try and work for the wonderful children in our care.
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Review from Elizabeth F (Mother of Child) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely nursery with caring staff. Some outdoor space which is carefully thought out with protective rubber flooring. The addition of a grassed area for the children to utilise more would be a bonus. However, the children always come out beaming and are keen to be dropped off in the mornings. Our daughter
has been through each room at the nursery. We wouldn’t hesitate recommending the nursery.
Reply from Lucy Chalk, Nursery Manager at Mama Bear's Day Nursery (Paignton - Long Road)
Thank you for your welcomed feedback. I will ensure it is considered in liaison with the college. We are delighted to be able to look after your daughter. I will pass your wonderful feedback on to the…read more
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Review from Georgina J (Mother of Child) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We came to Mama Bear's after our previous nursery closed due to COVID-19. As keyworkers, my husband and I needed a replacement. Considering the short notice, Mama Bear's has bee very accommodating with welcoming us to the nursery. I cannot fault all their hard work in joining my daughter to Mama Bear's.
My daughter loves it here, so much that she is not returning to her previous nursery. She has settled in incredibly well, all thanks to the staff here. Thank you from a very happy Mum!
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Review from Jessica S (Mother of Child) published on 7 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just all amazing.
All my three kids have been here. I get so sad when they have to leave. All the staff are amazing.
The food is great, so friendly and at ease when talking with them about home problems.
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Review from Ellouise A (Mother of Child) published on 16 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our daughter has always thrived at Mama Bears, she gets a lot of enjoyment and fun. We did find a time where she wasn't being challenged much but after talking to her keyworker this soon changed.
I don't think there is enough contact with management, but the ladies in the room are mostly friendly,
happy and attentive.
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Review from Kym G (Mother of Child) published on 16 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started in pre-school just before she turned 3 and I wish I had started her earlier because she absolutely loves it! All of the ladies in pre-school are just amazing, so friendly, warm and chatty. I was so happy with how my little one settled in that I put her little sister in just before
she turned 1 and she loves it just as much. The ladies in baby room are equally as amazing, and both of my girls leave with smiles on their faces when I pick them up. My eldest starts school in September and she won't be the only one who's sad to leave Mama Bears, it's been a great experience for our whole family. I'm just happy that my youngest has another 2 years there! Thank you ladies x
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Review from Hannah S (Mother of Child) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Small person loves it there. He recently moved up from the baby room into bouncy room which was done gradually over a period of time to get him used to mingling with the older children.
Staff are great and frequently chat about his progress and what he's been up to.
Everyday he leaves with a sheet
of paper which states what and that he's eaten everything X2 most of the time.
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Review from Rebecca (Mother of Child) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves nursery, we have built a great relationship with the staff who all know us both well now. As parents, we are kept up to date and engaged with her activities and progress in Nursery. We have the opportunity to provide photos and videos of her achievements at home too. The nursery is
well equipped and staffed with well trained friendly professionals.
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Review from Anni C (Mother of Child) published on 2 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have been to Mama Bears and I cannot fault them. My eldest loved all of the carers as does my youngest. The staff are fun, friendly and very helpful.
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Review from Laura H (Mother of Child) published on 21 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best nursery/preschool in Torbay. My son has certainly had the best start here. Highly recommend to anyone.
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Review from Shelly C (Mother of Child) published on 22 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is by far the best nursery and pre-school I have been involved with. They are truly stars with the children and have always been extremely accommodating of my son's severe egg allergy, which we were told could not be managed by one nursery we looked at. They are amazing at keeping in touch and
keeping parents up to date through the app they use and emails, these updates always made me smile. My son never wanted to leave at pick up time and since finishing for the last time at the pre-school, ready to start primary in September, he has been asking to go back to Mama Bear's and wants his key worker to come to school with him. I would wholeheartedly recommend Mama Bear's and can't thank you enough for being there to support my son and even me on my bad days, you are a credit to childcare.
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Review from Lisa W (Mother of Child) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my children have gone through this nursery and it's 100% the best in Torbay. I learnt to drive so they could attend as Mama Bears certainly gives children the best start in life. All of the staff are incredible, have lots of patience and are so kind.
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Review from Matt T (Father of Child) published on 5 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 1-year-old is only there 2 days a week and loves it. The staff have been fantastic and always ensure that she is happy and well looked after, particularly if we're having a very clingy morning. The range of activities that are on offer, even at this age, has been amazing and given us plenty of ideas
to try at home and really helped develop her creative side and confidence in dealing with other children and the staff. The nursery is well equipped and communication between the staff and parents is brilliant with both end of day feedback and notes and photos through their online system. We genuinely wouldn't hesitate to recommend this site to others.
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Review from T G (Father of Child) published on 16 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our first born loved her time at Mama Bear's and was well cared for. Her key worker was a great asset which was confirmed by other parents who felt the same way.
Our second daughter now attends and we hope she is challenged, cared for and taught in the same diligent manner.
My expectations of Mama
Bear's are not only to look after and care for my daughter but to encourage a thirst for learning as well as discipline when needed.
I believe consistency at nursery and home will help for a well rounded, confident, bright child.
Our thanks to the staff at Mama Bear's, with a job well done so far.
Reply from Yvette Wellington, Manager at Mama Bear's Day Nursery (Paignton - Long Road)
We have loved looking after both of the girls and we certainly look forward to being involved in their development.
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Review from Becky G (Mother of Child) published on 3 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is amazing. My son has been attending since he was six months old and is now in his last year in preschool before starting school in September 2018. He has developed so much and loves every day. The staff are fantastic and so good with the children. They treat every child as an individual
and really care about their personal development and levels of progress. They always have time to talk to us as parents and always happy to discuss how my son has got on during the day, as well as informing us of how well he is progressing. They are also very supportive in offering helpful tips if needed. The activities that my son completes daily are brilliant and extremely engaging, he cannot wait to show me what he has done or tell me about his day. I cannot praise this nursery enough for their hard work, the amazing support they offer both children and parents, and most of all the welcome they give each day we arrive and at the end of every day.
Reply from Yvette Wellington, Manager at Mama Bear's Day Nursery (Paignton - Long Road)
Thank you Becky, its always a pleasure looking after your son, he always puts a smile on our faces.
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Review from Michelle P (Mother of Child) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son attends Mama Bear's and he loves his time spent at the setting. He has progressed in all areas of his development and has lots of fun whilst doing so. I feel myself and my son have such a great relationship with all the staff and feel I am able to approach all staff. I am so relieved that I have
found a safe setting for my son to attend and I know all his needs are being met when I am unable to.
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Review from Laura L (Mother of Child) published on 29 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mama Bears - Long Road is a fantastic nursery. My son started when he was turning 2 and he went to nursery with his little yellow blanket and his dummy. He has left confident, with a very enquiring mind, an able child, grown up, fully toilet trained, happy and now he will not be quiet!. He has also
enjoyed the numerous activities provided, gaining knowledge and experience while being encouraged to participate in them all.


Mama Bears is well designed and well decorated. The rooms for each age range are designed and decorated to help the individual child regardless of their ability. The staff are trained and experienced and always looking out for the child and helping them to improve. The staff are friendly and happy and willing to help the child as well as the parents. The enthusiasm of the children is obvious to see as they enter the building being greeted by happy, caring and friendly staff.


I cannot recommend Mama Bears - Long Road highly enough.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Mama Bear's Day Nursery (Paignton - Long Road) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Mama Bear's Day Nursery (Paignton - Long Road) is calculated as follows: ( (153 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 179 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.962 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Paignton - Long Road) is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 number of registered child places is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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